1 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
4 <title>Freeside billing and trouble ticketing</title>
5 { include('elements/header.html'); }
7 <div id="content_none">
9 <table width="100%" border="0" cellpadding="0" cellspacing="0">
12 <td width="420" align="center" valign="top" bgcolor="#BEBDBD" STYLE="padding:4px">
16 <a href="http://www.digiumasteriskworld.com/2008/sanjose/web/" target="_blank"><img src="daws08_120x60.gif" border=0 align="left" alt="Digium Asterisk World"></a>
18 <td rowspan=2 align=top>
19 <h4>We're exhibiting!</h4>
20 <h5> Asterisk World</h5>
22 <h5> Booth D-908</h5>
23 <h4>March 18-19, 2008, San Jose, CA</h4>
28 <a href="http://www.von.com/2008/sanJose/web/" target="_blank"><img src="vons08_120x60.gif" border=0 align="left" alt="VON.x"></a>
32 <table width="385" height="*" border="0" cellpadding="0" cellspacing="0">
34 <td height="10"> </td>
35 <td height="10"> </td>
36 <td height="10"> </td>
40 <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
42 <h5> Booth 420</h5>
43 <h4> Oct 16-18, San Jose, CA</h4>
44 <a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
48 <td height="10"> </td>
49 <td height="10"> </td>
50 <td height="10"> </td>
53 <tr bgcolor="#5E355D">
54 <td width="9" height="20"> </td>
56 <h2>Freeside News...</h2></td>
57 <td width="9" height="20"> </td>
60 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
61 <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
62 <tr align="left" valign="top">
63 <td width="115" align="right" valign="top"><b>Oct 16-18 2007:</b></td>
64 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 420</td>
66 <tr align="left" valign="top">
67 <td width="115" align="right" valign="top"><b>Sep 26-28 2007:</b></td>
68 <td width="*">Exhibited at <a href="http://www.astricon.net/" target="_blank" id="teal">Astricon</a></td>
70 <tr align="left" valign="top">
71 <td width="115" align="right" valign="top"><b>Jul 11 2007:</b></td>
72 <td width="*">New <a href="products.html">Server appliance</a> models</td>
74 <tr align="left" valign="top">
75 <td width="115" align="right" valign="top"><b>May 23-25 2007:</b></td>
76 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
78 <tr align="left" valign="top">
79 <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
80 <td width="*">New web site!</td>
82 <tr align="left" valign="top">
83 <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
84 <td width="*">1.7.2 released</td>
86 <tr align="left" valign="top">
87 <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
88 <td width="*">Web demo updated to 1.7.2</td>
90 <tr align="left" valign="top">
91 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
92 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
95 <!-- <tr align="left" valign="top">
96 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
97 <td width="*">Web demo updated to 1.7.1</td>
99 <tr align="left" valign="top">
100 <td width="115" align="right" valign="top"><b>Jul 17-19 2006:</b>
102 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
107 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
110 <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
111 <td width="*" height="18" bgcolor="#A5A3A3"> </td>
112 <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
117 <table width="100%" border="0" cellpadding="10">
119 <td width="384" bgcolor="#BEBDBD"><br>
120 <h4>Freeside offers business solutions:</h4>
121 <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $2950 shipped!<br>
123 <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
125 <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
127 <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you? We offer cost-effective customization and integration services.<br>
129 <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
137 <img src="imgs/freedom.gif" alt=" ">
139 <!-- maybe on the other side?? <A HREF="http://www.savetheinternet.com/">
140 <IMG SRC="http://www.savetheinternet.com/images/blog_image.jpg" WIDTH="150" HEIGHT="200" ALT="Save the Internet: Click here" BORDER="0" align="left" /></A>
145 <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
146 <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
147 <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
148 software for their automation needs.<br>
150 For complete, easy deployment and maintenance, Freeside is available on
151 a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
154 <b>Freeside's 100% web-based</b> user interface requires no
155 client installation of any kind. Comprehensive customer <b></b>self-care
156 and reseller interfaces empower your customers and resellers, and reduce
157 your staffing costs.<b></b><b></b></p>
160 <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
162 <h6>KEY FEATURES</h6>
164 <h4><b></b>BILLING</h4>
166 <ul class="indented">
167 <li> Flexible pricing and rating plans including anniversary billing,
168 pro-rating, usage based billing and more. Plug-in system allows easy
169 addition of new pricing plans. </li>
170 <li> VoIP rating and billing, including DID inventory, rate plans, free
171 minutes, caps, and 800# billing.</li>
172 <li> Real-time credit card and electronic check processing with all major
173 processing gateways. Email, fax, printed and online invoicing.</div> </li>
176 <ul class="indented">
177 <li> Complete, integrated trouble ticketing system included, based on
178 Request Tracker from Best Practical Solutions </li>
179 <li> Auto-responds to customer email, assigns a ticket number and allows
180 your staff to track requests collaboratively </li>
181 <li> Multiple queues, custom fields, templates, ticket associations, templates,
182 customizable workflow, and more. </li>
184 <h4>CUSTOMER SERVICE</h4>
185 <ul class="indented">
186 <li>Online signup page with immediate credit card authorization and provisioning.</li>
187 <li>Customer self-care including invoice viewing, one-time and recurring
188 payments, adding and removing services, and password changes. </li>
189 <li>Simple API available to write your own self-service pages or applications.</li>
192 <ul class="indented">
193 <li>Unlimited resellers with branded invoices, individual pricing and
194 payment gateways.</li>
195 <li>Virtualized reseller access allows resellers access to only their
197 <li>Flexible, fine-grained access control<br>
205 { include('elements/footer.html'); }