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   3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17            <h6>We're exhibiting!</h6>
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  28             <a href="http://global.hostingcon.com/hcg16/Public/Enter.aspx" target="_blank"><img src="hostingcon-small.png" border=0 align="center" alt="HostingCon"></a>
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  32             <!--<h4>We're exhibiting!</h4>-->
  33             <h6>&nbsp;HostingCon</h6>
  34             <h4>Booth #511</h4>
  35             <h4>July 24-27, 2016</h4>
  36             <h4>New Orleans, LA</h4>
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  49             <a href="http://www.wispa.org/Events/WISPAPALOOZA-2016" target="_blank"><img src="wispapalooza.png" border=0 align="center" alt="WISPAPalooza"></a>
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  53             <h6>&nbsp;WISPAPalooza</h6>
  54             <h4>Booth #506</h4>
  55             <h4>Oct 11-13, 2016</h4>
  56             <h4>Las Vegas, NV</h4>
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  75             <h2>Freeside News...</h2></td>
  76           <td width="9" height="20">&nbsp;</td>
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  79           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  83                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;15-17&nbsp;2016:</b></nobr></td>
  84                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAmerica-2016">WISPAmerica</a></td>
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  88                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;25-26&nbsp;2016:</b></nobr></td>
  89                 <td width="*">Exhibited at <a href="http://fispalive.com/">FISPA Live</a></td>
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  93                 <td width="115" align="right" valign="top"><b>Feb&nbsp;17&nbsp;2016:</b></td>
  94                 <td width="*"><a href="/blog/2016/02/freeside-4-0-released/">4.0 released</a></td>
  95               </tr>
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  98                 <td width="115" align="right" valign="top"><b>Feb&nbsp;5&nbsp;2016:</b></td>
  99                 <td width="*"><a href="/blog/2016/02/freeside-3-9-released/">3.9 released</a></td>
 100               </tr>
 101
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 103                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2016:</b></td>
 104                 <td width="*"><a href="/blog/2016/01/freeside-3-8-released/">3.8 released</a></td>
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 108                 <td width="115" align="right" valign="top"><nobr><b>Nov&nbsp;9-11&nbsp;2015:</b></nobr></td>
 109                 <td width="*">Exhibited at the <a href="http://www.ispsummit.ca/">Canadian ISP Summit</a></td>
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 113                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;18-20&nbsp;2015:</b></nobr></td>
 114                 <td width="*">Exhibited at Comptel Plus</td>
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 118                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;12-15&nbsp;2015:</b></nobr></td>
 119                 <td width="*">Training and exhibited at WISPAPalooza</td>
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 121
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 123                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;28-29&nbsp;2015:</b></nobr></td>
 124                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/global">HostingCon</a></td>
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 129                 <td width="115" align="right" valign="top"><b>Jun&nbsp;26&nbsp;2015:</b></td>
 130                 <td width="*"><a href="/blog/2015/06/freeside-3-7-released/">3.7 released</a></td>
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 147             <h4>Freeside offers business solutions:</h4>
 148             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 149               <br>
 150               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 151               <br>
 152               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 153               <br>
 154               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 155               <br>
 156               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 157               <br>
 158               <br>
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 169     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 170       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 171       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 172         software for their automation needs.<br>
 173         <br>
 174         For complete, easy deployment and maintenance, Freeside is available on
 175         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 176 <!--
 177         <br>
 178 <b>Freeside's 100% web-based</b> user interface requires no
 179         client installation of any kind. Comprehensive customer <b></b>self-care
 180         and reseller interfaces empower your customers and resellers, and reduce
 181         your staffing costs.<b></b><b></b></p>
 182 -->
 183
 184       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 185
 186       <h6>KEY&nbsp;FEATURES</h6>
 187
 188       <h4><b></b>BILLING</h4>
 189
 190       <ul class="indented">
 191         <li> Flexible pricing and rating plans including anniversary billing,
 192           pro-rating, usage based billing and more.  Plug-in system allows easy
 193           addition of new pricing plans. </li>
 194         <li> VoIP rating and billing, including DID inventory, rate plans, free
 195           minutes, caps, and 800# billing.</li>
 196         <li> Real-time credit card and electronic check processing with all major
 197           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 198       </ul>
 199       <h4>TICKETING</h4>
 200       <ul class="indented">
 201         <li> Complete, integrated trouble ticketing system included, based on
 202           Request Tracker from Best Practical Solutions </li>
 203         <li> Auto-responds to customer email, assigns a ticket number and allows
 204           your staff to track requests collaboratively </li>
 205         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 206           customizable workflow, and more. </li>
 207       </ul>
 208       <h4>NETWORK MONITORING</h4>
 209       <ul class="indented">
 210         <li> Complete, integrated network monitoring system included, based on
 211           Torrus from K-Open GmbH</li>
 212         <li>SNMP discovery, collection and graphing</li>
 213         <li>95th percentile and volume billing</li>
 214       </ul>
 215
 216       <h4>CUSTOMER SERVICE</h4>
 217       <ul class="indented">
 218         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 219         <li>Customer self-care including invoice viewing, one-time and recurring
 220           payments, adding and removing services, and password changes. </li>
 221         <li>Simple API available to write your own self-service pages or applications.</li>
 222       </ul>
 223       <h4>RESELLERS</h4>
 224       <ul class="indented">
 225         <li>Unlimited resellers with branded invoices, individual pricing and
 226           payment gateways.</li>
 227         <li>Virtualized reseller access allows resellers access to only their
 228           own customers.</li>
 229         <li>Flexible, fine-grained access control<br>
 230         </li>
 231       </ul>
 232
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 237
 238 <!-- bring me back again soon
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 244             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 245           </td>
 246           <td BGCOLOR="#ffffff">
 247             <h5>Please support network neutrality</h5>
 248             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
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