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21 <td width="13%" height="104" align="center" valign="top"><a href="http://www.sisd.com/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a>
23 <td width="100%" align="left" valign="top"> <h1>Open-source billing, ticketing
24 and automation for ISPS and online businesses </h1></td>
30 <div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a>
31 | <a href="services.html" id="nav">Services</a> | <a href="webdemo.html" id="nav">Web Demo</a> | <a href="developers.html" id="nav">Developers
32 </a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a> </div>
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53 <h2>Freeside News...</h2></td>
54 <td width="9" height="20"> </td>
57 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
58 <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
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60 <td width="115" align="right" valign="top"><b>Jan ?? 2007:</b></td>
61 <td width="*">1.6.0 and 1.7.2 released</td>
63 <tr align="left" valign="top">
64 <td width="115" align="right" valign="top"><b>Jan ?? 2007:</b></td>
65 <td width="*">New web site!</td>
67 <tr align="left" valign="top">
68 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
69 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
72 <tr align="left" valign="top">
73 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
74 <td width="*">Web demo updated to 1.7.1</td>
76 <tr align="left" valign="top">
77 <td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
79 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
82 <tr align="left" valign="top">
83 <td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
84 <td width="*"><a href="http://www.sisd.com/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
87 <tr align="left" valign="top">
88 <td width="115" align="right" valign="top"><b>May 21 2006:</b></td>
89 <td width="*">Web demo and documentation updated to 1.7.0</td>
91 <tr align="left" valign="top">
92 <td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
93 <td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
96 <tr align="left" valign="top">
97 <td width="115" align="right" valign="top"><b>Apr 28 2006:</b></td>
98 <td width="*"><a href="products.html" target="_self" id="teal">Preinstalled
99 appliances</a> now available!</td>
102 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
105 <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
106 <td width="*" height="18" bgcolor="#A5A3A3"> </td>
107 <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
111 <td width="3" rowspan="3" align="left" valign="top" background="imgs/bk/grblkline.gif"> </td>
112 <td width="*" rowspan="3" align="left" valign="top"> <h4>It Slices, It Dices,
113 It's OPEN SOURCE!</h4>
114 <p>Freeside's open source licensing frees you from licensing costs, proprietary
115 databases and black-box applications. <a href="webdemo.html">SEE FOR YOUR
116 SELF</a> why hundreds of companies have come to rely upon the Freeside
117 software for their automation needs.<br>
119 For complete, easy deployment and maintenance, Freeside is available on
120 a variety of server appliances. <a href="services.html">Remote installation
121 service</a> is also available.<br>
123 <b>Freeside's 100% web-based</b> user interface requires no
124 client installation of any kind. Comprehensive customer <b></b>self-care
125 and reseller interfaces empower your customers and resellers, and reduce
126 your staffing costs.<b></b><b></b></p>
127 <h4><b></b><b><a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a></b>BILLING</h4>
129 <li> Flexible pricing and rating plans including anniversary billing,
130 pro-rating, usage based billing and more. Plug-in system allows easy
131 addition of new pricing plans. </li>
132 <li> VoIP rating and billing, including DID inventory, rate plans, free
133 minutes, caps, and 800# billing.</li>
134 <li> Real-time credit card and electronic check processing with all major
135 processing gateways. Email, fax, printed and online invoicing</div> </li>
139 <li> Complete, integrated trouble ticketing system included, based on
140 Request Tracker from Best Practical Solutions </li>
141 <li> Auto-responds to customer email, assigns a ticket number and allows
142 your staff to track requests collaboratively </li>
143 <li> Multiple queues, custom fields, templates, ticket associations, templates,
144 customizable workflow, and more. </li>
146 <h4>CUSTOMER SERVICE</h4>
148 <li>Online signup page with immediate credit card authorization and provisioning.</li>
149 <li>Customer self-care including invoice viewing, one-time and recurring
150 payments, adding and removing services, and password changes. </li>
151 <li>Simple API available to write your own self-service pages or applications.</li>
155 <li>Unlimited resellers with branded invoices, individual pricing and
156 payment gateways.</li>
157 <li>Virtualized reseller access allows resellers access to only their
159 <li>Flexible, fine-grained access control<br>
164 <td width="420" height="120" align="center" valign="middle" bgcolor="#BEBDBD"><img src="imgs/freedom.gif" alt=" ">
168 <td align="left" valign="top" bgcolor="#BEBDBD">
169 <table width="100%" border="0" cellpadding="10">
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172 <h4>Freeside offers business solutions:</h4>
173 <p><b>Billing and ticketing server appliances: </b>A <a href="products.html">complete
174 solution</a> including hardware, software and support starting at
177 <b>Installation services:</b> There is a solution for every level
178 of expertise and or budget. Work with our represenatives to make
179 your business go with ease.<br>
181 <b>On-site training: </b>We will happily come to you. If it is more
182 convient and more worth your time and money for us to train you
183 on site we offer that option.<br>
185 <b>Support</b> is very important. Who wants to be left in the dark
186 with no-one to turn to in a time of need. Not with Freeside though,
187 we offer options for your needs. <a href="support.html" target="_self">Check
190 <b>Customization:</b> Is Freeside missing a feature crucial to you?
191 Customizations and extensions to the software are quoted on an individual
192 basis. Send a detailed description of your needs.</p></td>
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