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   4 <title>Freeside billing and trouble ticketing</title>
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  17             <a href="http://www.astricon.net/" target="_blank"><img src="astricon.gif" border=0 align="left" alt="AstriCon"></a>
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  20             <h4>We're exhibiting!</h4>
  21             <h5>&nbsp;Astricon</h5>
  22             <h4>Oct 13-15, 2009</h4>
  23             <h4>Glendale, AZ</h4>
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  32           <td height="10">&nbsp;</td>
  33           <td height="10">&nbsp;</td>
  34           <td height="10">&nbsp;</td>
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  38           <td width="9" height="20">&nbsp;</td>
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  40             <h2>Freeside News...</h2></td>
  41           <td width="9" height="20">&nbsp;</td>
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  44           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  47                 <td width="115" align="right" valign="top"><b>Sep&nbsp;1-3&nbsp;2009:</b></td>
  48                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/">Internet Telephony Expo</A></td>
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  51                 <td width="115" align="right" valign="top"><b>Feb&nbsp;2-4&nbsp;2009:</b></td>
  52                 <td width="*">Won Best of Show award and exhibited at <a href="http://www.tmcnet.com/voip/conference/east-09/digium-asterisk-world.htm">Asterisk World</a>/<a href="http://www.tmcnet.com/voip/conference/">Internet Telephony Expo</A></td>
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  55                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&nbsp;2009:</b></td>
  56                 <td width="*"><a href="demo.html">Web demo</A> updated to 1.9.0</td>
  57               </tr>
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  59                 <td width="115" align="right" valign="top"><b>Dec&nbsp;12&nbsp;2008:</b></td>
  60                 <td width="*"><a href="jobs.html">Hiring</a> for programmer <strike>and support/sysadmin</strike> position<strike>s</strike>.</td>
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  63                 <td width="115" align="right" valign="top"><b>Sep&nbsp;29-30&nbsp;2008:</b></td>
  64                 <td width="*">Exhibited at <!-- hmm a href="http://www.winog.com"/-->WiNOG</a></td>
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  67                 <td width="115" align="right" valign="top"><b>Sep&nbsp;23-25&nbsp;2008:</b></td>
  68                 <td width="*">Exhibited at <a href="http://www.astricon.net"/>Astricon</a></td>
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  71                 <td width="115" align="right" valign="top"><b>Sep&nbsp;16-18&nbsp;2008:</b></td>
  72                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/"/>Internet Telephony Expo</a></td>
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  75                 <td width="115" align="right" valign="top"><b>Apr&nbsp;30&nbsp;2008:</b></td>
  76                 <td width="*">1.7.3 released</td>
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  79                 <td width="115" align="right" valign="top"><b>Mar&nbsp;25&nbsp;2008:</b></td>
  80                 <td width="*">New <a href="products.html">Server appliance</a> models and <a href="products-voip.html">VoIP/Telephony products</a></td>
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  83           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  87           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
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  96             <h4>Freeside offers business solutions:</h4>
  97             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
  98               <br>
  99               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
 100               <br>
 101               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 102               <br>
 103               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 104               <br>
 105               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 106               <br>
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 120             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
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 123             <h4>Awarded</h4>
 124             <h6>Best of Show</h6>
 125             <h6>Open Source</h6>
 126             <h4>ITExpo East 2009</h4>
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 132 <!-- maybe on the other side??      <A HREF="http://www.savetheinternet.com/">
 133 <IMG SRC="http://www.savetheinternet.com/images/blog_image.jpg" WIDTH="150" HEIGHT="200" ALT="Save the Internet: Click here" BORDER="0" align="left" /></A>
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 138     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 139       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
 140       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 141         software for their automation needs.<br>
 142         <br>
 143         For complete, easy deployment and maintenance, Freeside is available on
 144         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
 145 <!--
 146         <br>
 147 <b>Freeside's 100% web-based</b> user interface requires no
 148         client installation of any kind. Comprehensive customer <b></b>self-care
 149         and reseller interfaces empower your customers and resellers, and reduce
 150         your staffing costs.<b></b><b></b></p>
 151 -->
 152
 153       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 154
 155       <h6>KEY&nbsp;FEATURES</h6>
 156
 157       <h4><b></b>BILLING</h4>
 158
 159       <ul class="indented">
 160         <li> Flexible pricing and rating plans including anniversary billing,
 161           pro-rating, usage based billing and more.  Plug-in system allows easy
 162           addition of new pricing plans. </li>
 163         <li> VoIP rating and billing, including DID inventory, rate plans, free
 164           minutes, caps, and 800# billing.</li>
 165         <li> Real-time credit card and electronic check processing with all major
 166           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 167       </ul>
 168       <h4>TICKETING</h4>
 169       <ul class="indented">
 170         <li> Complete, integrated trouble ticketing system included, based on
 171           Request Tracker from Best Practical Solutions </li>
 172         <li> Auto-responds to customer email, assigns a ticket number and allows
 173           your staff to track requests collaboratively </li>
 174         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 175           customizable workflow, and more. </li>
 176       </ul>
 177       <h4>CUSTOMER SERVICE</h4>
 178       <ul class="indented">
 179         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 180         <li>Customer self-care including invoice viewing, one-time and recurring
 181           payments, adding and removing services, and password changes. </li>
 182         <li>Simple API available to write your own self-service pages or applications.</li>
 183       </ul>
 184       <h4>RESELLERS</h4>
 185       <ul class="indented">
 186         <li>Unlimited resellers with branded invoices, individual pricing and
 187           payment gateways.</li>
 188         <li>Virtualized reseller access allows resellers access to only their
 189           own customers.</li>
 190         <li>Flexible, fine-grained access control<br>
 191         </li>
 192       </ul>
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