--- /dev/null
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
+%# <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<& /Elements/Header, Title => $title &>
+<& /Elements/Tabs &>
+
+% $m->callback(CallbackName => 'BeforeActionList', ARGSRef => \%ARGS, Ticket => $TicketObj);
+<& /Elements/ListActions, actions => \@results &>
+
+<form action="Update.html" name="TicketUpdate"
+ method="post" enctype="multipart/form-data">
+% $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS, Ticket => $TicketObj, CanRespond => $CanRespond, CanComment => $CanComment, ResponseDefault => $ResponseDefault, CommentDefault => $CommentDefault );
+<input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
+<input type="hidden" class="hidden" name="DefaultStatus" value="<% $DefaultStatus ||''%>" />
+<input type="hidden" class="hidden" name="Action" value="<% $ARGS{Action}||'' %>" />
+
+<& /Elements/GnuPG/SignEncryptWidget:ShowIssues, self => $gnupg_widget &>
+
+<div id="ticket-update-metadata">
+ <&|/Widgets/TitleBox, title => loc('Ticket and Transaction') &>
+<table width="100%" border="0">
+% $m->callback(CallbackName => 'AfterTableOpens', ARGSRef => \%ARGS, Ticket => $TicketObj);
+
+<& /Ticket/Elements/EditTransactionCustomFields,
+ %ARGS,
+ TicketObj => $TicketObj,
+ UILocation => 'TimeWorked',
+&>
+
+% my $skip;
+% $m->callback( %ARGS, CallbackName => 'BeforeUpdateType', skip => \$skip );
+% if (!$skip) {
+<input type="hidden" class="hidden" name="id" value="<%$TicketObj->Id%>" /><br />
+% }
+<tr><td class="label"><&|/l&>Update Type</&>:</td>
+<td><select name="UpdateType" id="UpdateType">
+% if ($CanComment) {
+<option value="private" <% ($ARGS{'UpdateType'} && $ARGS{'UpdateType'} eq "private") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$CommentDefault |n %>><&|/l&>Comments (Not sent to requestors)</&></option>
+% }
+% if ($CanRespond) {
+<option value="response" <% ($ARGS{'UpdateType'} && $ARGS{'UpdateType'} eq "response") ? qq[ selected="selected"] : !$ARGS{'UpdateType'}&&$ResponseDefault |n %>><&|/l&>Reply to requestors</&></option>
+% }
+</select>
+
+<script type="text/javascript">
+ jQuery(function() {
+ jQuery("#UpdateType").change(function(ev) {
+ jQuery(".messagebox-container")
+ .removeClass("action-response action-private")
+ .addClass("action-"+ev.target.value);
+ });
+ });
+ jQuery(function() {
+ jQuery("input[name=TxnSendMailTo]").change(function(ev) {
+ jQuery("input[name=TxnSendMailTo][value="+ev.target.value+"]")
+ .attr("checked",jQuery(ev.target).attr('checked'));
+ });
+ });
+</script>
+
+% $m->callback( %ARGS, CallbackName => 'AfterUpdateType' );
+</td></tr>
+
+<script type="text/javascript">
+function changeStatus() {
+ var Status_select = document.getElementById('Status');
+ var x = Status_select.options[Status_select.selectedIndex].value;
+ var text = document.getElementById('WillResolve_Date');
+ var button = document.getElementById('WillResolve_Date_date_button');
+ if (x == 'resolved' || x == 'rejected' || x == 'deleted') {
+ text.disabled = true;
+ button.style.display = 'none';
+ }
+ else {
+ text.disabled = false;
+ button.style.display = 'inline';
+ }
+}
+</script>
+
+<& /Ticket/Elements/EditBasics,
+ TicketObj => $TicketObj,
+ InTable => 1,
+ fields => [
+ { name => 'Status',
+ comp => '/Elements/SelectStatus',
+ args => {
+ Name => 'Status',
+ DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)),
+ Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus),
+ TicketObj => $TicketObj,
+ QueueObj => $TicketObj->QueueObj,
+ onchange => 'changeStatus()'
+ },
+ },
+ { name => 'Resolve this Ticket on',
+ comp => '/Elements/SelectDate',
+ args => {
+ menu_prefix => 'WillResolve',
+ current => 0,
+ ShowTime => 0,
+ },
+ },
+ { name => 'Owner',
+ comp => '/Elements/SelectOwner',
+ args => {
+ Name => "Owner",
+ TicketObj => $TicketObj,
+ QueueObj => $TicketObj->QueueObj,
+ DefaultLabel => loc("[_1] (Unchanged)", $m->scomp('/Elements/ShowUser', User => $TicketObj->OwnerObj)),
+ Default => $ARGS{'Owner'}
+ }
+ },
+ { name => 'Worked',
+ comp => '/Elements/EditTimeValue',
+ args => {
+ Name => 'UpdateTimeWorked',
+ Default => $ARGS{UpdateTimeWorked}||'',
+ InUnits => $ARGS{'UpdateTimeWorked-TimeUnits'}||'minutes',
+ }
+ },
+ ]
+&>
+
+<script type="text/javascript">
+changeStatus();
+</script>
+
+% $m->callback( %ARGS, CallbackName => 'AfterWorked', Ticket => $TicketObj );
+
+<& /Ticket/Elements/EditTransactionCustomFields, %ARGS, TicketObj => $TicketObj, AsTable => 1 &>
+
+ <!--</table>-->
+ </&>
+</div>
+
+<div id="ticket-update-message">
+ <& /Ticket/Elements/ShowSimplifiedRecipients, TicketObj => $TicketObj, %ARGS &>
+
+ <&|/Widgets/TitleBox, title => loc('Message'), class => 'messagedetails' &>
+ <table width="100%" border="0">
+<& /Ticket/Elements/UpdateCc, %ARGS, TicketObj => $TicketObj &>
+
+% if ( $gnupg_widget ) {
+<tr><td> </td><td>
+<& /Elements/GnuPG/SignEncryptWidget,
+ self => $gnupg_widget,
+ TicketObj => $TicketObj,
+&>
+</td></tr>
+% }
+% $m->callback( %ARGS, CallbackName => 'AfterGnuPG' );
+
+<tr><td class="label"><&|/l&>Subject</&>:</td><td> <input type="text" name="UpdateSubject" value="<% $ARGS{UpdateSubject} || $TicketObj->Subject || '' %>" />
+% $m->callback( %ARGS, CallbackName => 'AfterSubject' );
+</td></tr>
+
+<tr><td class="label" valign="top"><&|/l&>Message</&>:</td>
+<td class="messagebox-container action-<% $type %>">
+<& /Articles/Elements/BeforeMessageBox, %ARGS &>
+% $m->callback( %ARGS, CallbackName => 'BeforeMessageBox' );
+% if (exists $ARGS{UpdateContent}) {
+% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
+% my $temp = $ARGS{'QuoteTransaction'};
+% delete $ARGS{'QuoteTransaction'};
+<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
+% $ARGS{'QuoteTransaction'} = $temp;
+% } else {
+% my $IncludeSignature = 1;
+% $IncludeSignature = 0 if $Action ne 'Respond' && !RT->Config->Get('MessageBoxIncludeSignatureOnComment');
+<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
+% }
+% $m->callback( %ARGS, CallbackName => 'AfterMessageBox' );
+</td></tr>
+
+ <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $TicketObj &>
+ </table>
+</&>
+
+% $m->callback( %ARGS, CallbackName => 'BeforeSubmit', Ticket => $TicketObj );
+
+ <& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
+
+% $m->callback( %ARGS, CallbackName => 'BeforeScrips', Ticket => $TicketObj );
+
+% if ($TicketObj->CurrentUserHasRight('ShowOutgoingEmail')) {
+ <&|/Widgets/TitleBox, title => loc('Scrips and Recipients'), id => 'previewscrips', rolledup => RT->Config->Get('SimplifiedRecipients', $session{'CurrentUser'}) &>
+ <& /Ticket/Elements/PreviewScrips, TicketObj => $TicketObj, %ARGS &>
+ </&>
+% }
+</div>
+
+% $m->callback( %ARGS, CallbackName => 'AfterScrips', Ticket => $TicketObj );
+
+% if (my $recips = $m->notes("DryRun-Recipients-".$TicketObj->Id)) {
+<input type="hidden" name="TxnRecipients" value="<% join ",",sort keys %{$recips} %>" />
+% }
+
+</form>
+<hr class="clear" />
+
+% $m->callback( %ARGS, CallbackName => 'AfterForm', Ticket => $TicketObj );
+
+<%INIT>
+my $CanRespond = 0;
+my $CanComment = 0;
+my $checks_failure = 0;
+
+my $TicketObj = LoadTicket($id);
+
+my @results;
+
+$m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, checks_failure => \$checks_failure, results => \@results, CallbackName => 'Initial' );
+
+unless($DefaultStatus){
+ $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status());
+}
+
+my $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject||'');
+
+# Things needed in the template - we'll do the processing here, just
+# for the convenience:
+
+my ($CommentDefault, $ResponseDefault);
+if ($Action ne 'Respond') {
+ $CommentDefault = qq[ selected="selected"];
+ $ResponseDefault = "";
+} else {
+ $CommentDefault = "";
+ $ResponseDefault = qq[ selected="selected"];
+}
+
+my $type = $ARGS{'UpdateType'} ? $ARGS{'UpdateType'} :
+ lc $ARGS{'Action'} eq 'respond' ? 'response' :
+ lc $ARGS{'Action'} eq 'comment' ? 'private' :
+ 'none' ;
+
+
+$CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or
+ $TicketObj->CurrentUserHasRight('ModifyTicket') );
+
+$CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or
+ $TicketObj->CurrentUserHasRight('ModifyTicket') );
+
+
+ProcessAttachments(ARGSRef => \%ARGS);
+
+my $gnupg_widget = $m->comp('/Elements/GnuPG/SignEncryptWidget:new', Arguments => \%ARGS );
+$m->comp( '/Elements/GnuPG/SignEncryptWidget:Process',
+ self => $gnupg_widget,
+ TicketObj => $TicketObj,
+);
+
+if ( $ARGS{'SubmitTicket'} ) {
+
+ my %squelched = ProcessTransactionSquelching( \%ARGS );
+ $ARGS{'SquelchMailTo'} = [keys %squelched] if keys %squelched;
+
+ my $CFs = $TicketObj->TransactionCustomFields;
+ my $ValidCFs = $m->comp(
+ '/Elements/ValidateCustomFields',
+ CustomFields => $CFs,
+ NamePrefix => "Object-RT::Transaction--CustomField-",
+ ARGSRef => \%ARGS
+ );
+ unless ( $ValidCFs ) {
+ $checks_failure = 1;
+ while (my $CF = $CFs->Next) {
+ my $msg = $m->notes('InvalidField-' . $CF->Id) or next;
+ push @results, loc($CF->Name) . ': ' . $msg;
+ }
+ }
+ my $status = $m->comp('/Elements/GnuPG/SignEncryptWidget:Check',
+ self => $gnupg_widget,
+ TicketObj => $TicketObj,
+ );
+ $checks_failure = 1 unless $status;
+}
+
+# check email addresses for RT's
+{
+ foreach my $field ( qw(UpdateCc UpdateBcc) ) {
+ my $value = $ARGS{ $field };
+ next unless defined $value && length $value;
+
+ my @emails = Email::Address->parse( $value );
+ foreach my $email ( grep RT::EmailParser->IsRTAddress($_->address), @emails ) {
+ push @results, loc("[_1] is an address RT receives mail at. Adding it as a '[_2]' would create a mail loop", $email->format, loc(substr($field, 6)) );
+ $checks_failure = 1;
+ $email = undef;
+ }
+ $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails;
+ }
+}
+my $skip_update = 0;
+$m->callback( CallbackName => 'BeforeUpdate', ARGSRef => \%ARGS, skip_update => \$skip_update,
+ checks_failure => $checks_failure, results => \@results, TicketObj => $TicketObj );
+
+if ( !$checks_failure && !$skip_update && exists $ARGS{SubmitTicket} ) {
+ $m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'BeforeDisplay' );
+ return $m->comp('Display.html', TicketObj => $TicketObj, %ARGS);
+}
+</%INIT>
+
+<%ARGS>
+$id => undef
+$Action => undef
+$DefaultStatus => undef
+</%ARGS>
projects / freeside.git / blobdiff