%# BEGIN BPS TAGGED BLOCK {{{
-%#
+%#
%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%# <jesse@bestpractical.com>
-%#
+%#
+%# This software is Copyright (c) 1996-2018 Best Practical Solutions, LLC
+%# <sales@bestpractical.com>
+%#
%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
+%#
+%#
%# LICENSE:
-%#
+%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
-%#
+%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
-%#
+%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%#
-%#
+%#
+%#
%# CONTRIBUTION SUBMISSION POLICY:
-%#
+%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
-%#
+%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
-%#
+%#
%# END BPS TAGGED BLOCK }}}
<table>
- <tr>
- <td class="label date created"><&|/l&>Created</&>:</td>
- <td class="value date created"><% $Ticket->CreatedObj->AsString %></td>
+ <tr class="date created">
+ <td class="label"><&|/l&>Created</&>:</td>\
+ <td class="value"><% $Ticket->CreatedObj->AsString %></td>
</tr>
- <tr>
- <td class="label date starts"><&|/l&>Starts</&>:</td>
- <td class="value date starts"><% $Ticket->StartsObj->AsString %></td>
+% $m->callback( %ARGS, CallbackName => 'AfterCreated', TicketObj => $Ticket );
+ <tr class="date starts">
+ <td class="label"><&|/l&>Starts</&>:</td>\
+ <td class="value"><% $Ticket->StartsObj->AsString %></td>
</tr>
- <tr>
- <td class="label date started"><&|/l&>Started</&>:</td>
- <td class="value date started"><% $Ticket->StartedObj->AsString %></td>
+% $m->callback( %ARGS, CallbackName => 'AfterStarts', TicketObj => $Ticket );
+ <tr class="date started">
+ <td class="label"><&|/l&>Started</&>:</td>\
+ <td class="value"><% $Ticket->StartedObj->AsString %></td>
</tr>
- <tr>
- <td class="label date told"><a href="<% RT->Config->Get('WebPath') %>/Ticket/Display.html?id=<% $Ticket->id %>&Action=SetTold"><&|/l&>Last Contact</&></a>:</td>
- <td class="value date told"><% $Ticket->ToldObj->AsString %></td>
+% $m->callback( %ARGS, CallbackName => 'AfterStarted', TicketObj => $Ticket );
+ <tr class="date told">
+ <td class="label"><a href="<% RT->Config->Get('WebPath') %>/Ticket/Display.html?id=<% $Ticket->id %>&Action=SetTold"><&|/l&>Last Contact</&></a>:</td>\
+ <td class="value"><% $Ticket->ToldObj->AsString %></td>
</tr>
- <tr>
- <td class="label date due"><&|/l&>Due</&>:</td>
+% $m->callback( %ARGS, CallbackName => 'AfterTold', TicketObj => $Ticket );
+ <tr class="date due">
+ <td class="label"><&|/l&>Due</&>:</td>\
% my $due = $Ticket->DueObj;
-% if ( $due && $due->Unix > 0 && $due->Diff < 0 ) {
- <td class="value date due"><span class="overdue"><% $due->AsString %></span></td>
+% if ( $due && $due->IsSet && $due->Diff < 0 && $Ticket->QueueObj->IsActiveStatus($Ticket->Status) ) {
+ <td class="value"><span class="overdue"><% $due->AsString %></span></td>
% } else {
- <td class="value date due"><% $due->AsString %></td>
+ <td class="value"><% $due->AsString %></td>
% }
</tr>
- <tr>
- <td class="label date resolved"><&|/l&>Closed</&>:</td>
- <td class="value date resolved"><% $Ticket->ResolvedObj->AsString %></td>
+% $m->callback( %ARGS, CallbackName => 'AfterDue', TicketObj => $Ticket );
+ <tr class="date resolved">
+ <td class="label"><&|/l&>Resolved</&>:</td>\
+ <td class="value"><% $Ticket->ResolvedObj->AsString %></td>
</tr>
+% $m->callback( %ARGS, CallbackName => 'AfterResolved', TicketObj => $Ticket );
+% my $willresolve = $Ticket->WillResolveObj;
+% if ( $willresolve && $willresolve->Unix > 0 ) {
<tr>
- <td class="label date updated"><&|/l&>Updated</&>:</td>
-% my $UpdatedString = $Ticket->LastUpdated ? loc("[_1] by [_2]", $Ticket->LastUpdatedAsString, $Ticket->LastUpdatedByObj->Name) : loc("Never");
+ <td class="label date willresolve"><&|/l&>Will Resolve</&>:</td>
+ <td class="value date willresolve"><% $willresolve->AsString %></td>
+ </tr>
+% } # else don't display either of them
+ <tr class="date updated">
+ <td class="label"><&|/l&>Updated</&>:</td>\
+% my $UpdatedString = $Ticket->LastUpdated ? loc("[_1] by [_2]", $Ticket->LastUpdatedAsString, $m->scomp('/Elements/ShowUser', User => $Ticket->LastUpdatedByObj)) : loc("Never");
% if ($UpdatedLink) {
- <td class="value date updated"><a href="#lasttrans"><% $UpdatedString | h %></a></td>
+ <td class="value"><a href="<% $UpdatedLink %>"><% $UpdatedString | n %></a></td>
% } else {
- <td class="value date updated"><% $UpdatedString | h %></td>
+ <td class="value"><% $UpdatedString | n %></td>
% }
</tr>
+% $m->callback( %ARGS, CallbackName => 'AfterUpdated', TicketObj => $Ticket );
+ <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket, Grouping => 'Dates', Table => 0 &>
+% $m->callback( %ARGS, CallbackName => 'EndOfList', TicketObj => $Ticket );
</table>
<%ARGS>
$Ticket => undef
$UpdatedLink => 1
</%ARGS>
+<%INIT>
+if ($UpdatedLink and $Ticket) {
+ my $txns = $Ticket->Transactions;
+ $txns->OrderByCols(
+ { FIELD => "Created", ORDER => "DESC" },
+ { FIELD => "id", ORDER => "DESC" },
+ );
+ $txns->RowsPerPage(1);
+
+ if (my $latest = $txns->First) {
+ $UpdatedLink = "#txn-" . $latest->id;
+ } else {
+ undef $UpdatedLink;
+ }
+}
+</%INIT>
projects / freeside.git / blobdiff