%# BEGIN BPS TAGGED BLOCK {{{
-%#
+%#
%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%# <jesse@bestpractical.com>
-%#
+%#
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
+%# <sales@bestpractical.com>
+%#
%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
+%#
+%#
%# LICENSE:
-%#
+%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
-%#
+%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
-%#
+%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%#
-%#
+%#
+%#
%# CONTRIBUTION SUBMISSION POLICY:
-%#
+%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
-%#
+%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
-%#
+%#
%# END BPS TAGGED BLOCK }}}
<& /Elements/Header,
- Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject),
+ Title => $title,
LinkRel => \%link_rel &>
-<& /Ticket/Elements/Tabs,
- Ticket => $TicketObj,
- current_tab => 'Ticket/Display.html?id='.$TicketObj->id,
- Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &>
+<& /Elements/Tabs &>
% $m->callback(CallbackName => 'BeforeActionList', %ARGS, Actions => \@Actions, ARGSRef => \%ARGS, Ticket => $TicketObj);
<& /Elements/ListActions, actions => \@Actions &>
<& Elements/ShowUpdateStatus, Ticket => $TicketObj &>
+<& Elements/ShowDependencyStatus, Ticket => $TicketObj &>
-% $m->callback( %ARGS, Ticket => $TicketObj, CallbackName => 'BeforeShowSummary' );
+% $m->callback( %ARGS, Ticket => $TicketObj, Transactions => $transactions, Attachments => $attachments, CallbackName => 'BeforeShowSummary' );
<div class="summary">
<&| /Widgets/TitleBox, title => loc('Ticket metadata') &>
<& /Ticket/Elements/ShowSummary, Ticket => $TicketObj, Attachments => $attachments &>
</div>
<br />
-% $m->callback( Ticket => $TicketObj, %ARGS, CallbackName => 'BeforeShowHistory' );
-
-<& /Ticket/Elements/ShowHistory ,
- Ticket => $TicketObj,
- Tickets => $Tickets,
- Collapsed => $ARGS{'Collapsed'},
- ShowHeaders => $ARGS{'ShowHeaders'},
- Attachments => $attachments,
- AttachmentContent => $attachment_content
-&>
+% $m->callback( Ticket => $TicketObj, %ARGS, Transactions => $transactions, Attachments => $attachments, CallbackName => 'BeforeShowHistory' );
+
+% my $ShowHistory = RT->Config->Get("ShowHistory", $session{'CurrentUser'});
+% if ($ShowHistory eq "delay") {
+ <& /Ticket/Elements/DelayShowHistory,
+ Ticket => $TicketObj,
+ ShowHeaders => $ARGS{'ShowHeaders'},
+ &>
+% } elsif (not $ForceShowHistory and $ShowHistory eq "click") {
+ <& /Ticket/Elements/ClickToShowHistory,
+ Ticket => $TicketObj,
+ ShowHeaders => $ARGS{'ShowHeaders'},
+ &>
+% } else {
+ <& /Elements/ShowHistory ,
+ Object => $TicketObj,
+ Transactions => $transactions,
+ ShowHeaders => $ARGS{'ShowHeaders'},
+ Attachments => $attachments,
+ AttachmentContent => $attachment_content
+ &>
+% }
% $m->callback( %ARGS,
% Ticket => $TicketObj,
-% current_tab => 'Ticket/Display.html?id=' . $TicketObj->id,
+% Transactions => $transactions,
+% Attachments => $attachments,
% CallbackName => 'AfterShowHistory',
% );
$id => undef
$TicketObj => undef
$ShowHeaders => 0
-$Collapsed => undef
+$ForceShowHistory => 0
+$RedirectToBasics => 0
</%ARGS>
<%INIT>
$m->callback( TicketObj => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'Initial' );
-my (@Actions, $Tickets);
+if ( ! $ARGS{'NoRedirect'} && RT::Interface::Web->MobileClient()) {
+ $id ||= $TicketObj->id if $TicketObj;
+ RT::Interface::Web::Redirect(RT->Config->Get('WebURL').'m/ticket/show?id='.$id);
+ $m->abort;
+}
+
+
+my (@Actions, $title);
unless ($id || $TicketObj) {
}
if ($ARGS{'id'} eq 'new') {
- # {{{ Create a new ticket
+ # Create a new ticket
+
+ # Massage customer IDs into member links.
+ my @cust_uris = map {
+ /^(\d+)$/ && "freeside://freeside/cust_main/$1"
+ } split(' ', $ARGS{'new-Customer'});
+
+ $ARGS{'new-MemberOf'} =
+ join(' ', $ARGS{'new-MemberOf'}, @cust_uris);
- my $Queue = new RT::Queue( $session{'CurrentUser'} );
+ my $Queue = RT::Queue->new( $session{'CurrentUser'} );
$Queue->Load($ARGS{'Queue'});
unless ( $Queue->id ) {
Abort('Queue not found');
Abort('You have no permission to create tickets in that queue.');
}
- ($TicketObj, @Actions) = CreateTicket(
- Attachments => delete $session{'Attachments'},
- %ARGS,
- );
+ ($TicketObj, @Actions) = CreateTicket( %ARGS );
unless ( $TicketObj->CurrentUserHasRight('ShowTicket') ) {
Abort("No permission to view newly created ticket #".$TicketObj->id.".");
}
- # }}}
} else {
$TicketObj ||= LoadTicket($ARGS{'id'});
+ $TicketObj->CurrentUser->PrincipalObj->HasRights( Object => $TicketObj );
+
+ my $SkipProcessing;
+
$m->callback( CallbackName => 'BeforeProcessArguments',
- TicketObj => $TicketObj, Tickets => $Tickets,
- ActionsRef => \@Actions, ARGSRef => \%ARGS );
- if ( defined $ARGS{'Action'} ) {
- if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold)$/) {
- my $action = $1;
- my ($res, $msg) = $TicketObj->$action();
- push(@Actions, $msg);
+ TicketObj => $TicketObj,
+ ActionsRef => \@Actions, ARGSRef => \%ARGS,
+ SkipProcessing => \$SkipProcessing );
+
+ if ( !$SkipProcessing ) {
+ if ( defined $ARGS{'Action'} ) {
+ if ($ARGS{'Action'} =~ /^(Steal|Delete|Take|SetTold)$/) {
+ my $action = $1;
+ my ($res, $msg) = $TicketObj->$action();
+ push(@Actions, $msg);
+ }
}
- }
- $m->callback(CallbackName => 'ProcessArguments',
- Ticket => $TicketObj,
- ARGSRef => \%ARGS,
- Actions => \@Actions);
-
- $ARGS{UpdateAttachments} = $session{'Attachments'};
- push @Actions,
- ProcessUpdateMessage(
- ARGSRef => \%ARGS,
- Actions => \@Actions,
- TicketObj => $TicketObj,
+ $m->callback(CallbackName => 'ProcessArguments',
+ Ticket => $TicketObj,
+ ARGSRef => \%ARGS,
+ Actions => \@Actions);
+
+ push @Actions, ProcessUpdateMessage(
+ ARGSRef => \%ARGS,
+ Actions => \@Actions,
+ TicketObj => $TicketObj,
);
- delete $session{'Attachments'};
-
- #Process status updates
- push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj => $TicketObj );
- push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj => $TicketObj );
- push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj => $TicketObj );
- push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj => $TicketObj );
- push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS, TicketObj => $TicketObj );
-
- # XXX: we shouldn't block actions here if user has no right to see the ticket,
- # but we should allow him to see actions he has done
- unless ($TicketObj->CurrentUserHasRight('ShowTicket')) {
- Abort("No permission to view ticket");
- }
- if ( $ARGS{'MarkAsSeen'} ) {
- $TicketObj->SetAttribute(
- Name => 'User-'. $TicketObj->CurrentUser->id .'-SeenUpTo',
- Content => $TicketObj->LastUpdated,
- );
- push @Actions, loc('Marked all messages as seen');
+
+ #Process status updates
+ push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS, TicketObj => $TicketObj );
+ # If this fails due to required fields being empty, it will set
+ # notes('RedirectToBasics').
+ push @Actions, ProcessTicketStatus( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+
+ push @Actions, ProcessTicketReminders( ARGSRef => \%ARGS, TicketObj => $TicketObj );
+
+ unless ($TicketObj->CurrentUserHasRight('ShowTicket')) {
+ if (@Actions) {
+ Abort("A change was applied successfully, but you no longer have permissions to view the ticket", Actions => \@Actions);
+ } else {
+ Abort("No permission to view ticket");
+ }
+ }
+ if ( $ARGS{'MarkAsSeen'} ) {
+ $TicketObj->SetAttribute(
+ Name => 'User-'. $TicketObj->CurrentUser->id .'-SeenUpTo',
+ Content => $TicketObj->LastUpdated,
+ );
+ push @Actions, loc('Marked all messages as seen');
+ }
}
}
+
+$title = loc("Ticket #[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject || '');
+
$m->callback(
CallbackName => 'BeforeDisplay',
TicketObj => \$TicketObj,
- Tickets => \$Tickets,
Actions => \@Actions,
+ title => \$title,
ARGSRef => \%ARGS,
);
# This code does automatic redirection if any updates happen.
+$m->notes('RedirectToBasics' => 1) if $RedirectToBasics;
+my $path = '/Ticket/'. ( $m->notes('RedirectToBasics') ? 'Modify.html'
+ : 'Display.html' );
+MaybeRedirectForResults(
+ Actions => \@Actions,
+ $TicketObj->Type eq 'approval' && RT->Config->Get('ForceApprovalsView')
+ ? (Path => "/Approvals/Display.html", Force => 1)
+ : (Path => $path)
+ ,
+ Anchor => $ARGS{'Anchor'},
+ Arguments => { id => $TicketObj->id },
+);
-if (@Actions) {
-
- # We've done something, so we need to clear the decks to avoid
- # resubmission on refresh.
- # But we need to store Actions somewhere too, so we don't lose them.
- my $key = Digest::MD5::md5_hex( rand(1024) );
- push @{ $session{"Actions"}->{$key} ||= [] }, @Actions;
- $session{'i'}++;
- RT::Interface::Web::Redirect( RT->Config->Get('WebURL') . "Ticket/Display.html?id=" . $TicketObj->id . "&results=" . $key );
-
-}
-
-my $attachments = $m->comp('Elements/FindAttachments', Ticket => $TicketObj, Tickets => $Tickets);
-my $attachment_content = $m->comp('Elements/LoadTextAttachments', Ticket => $TicketObj);
+my $transactions = $TicketObj->SortedTransactions;
+my $attachments = $TicketObj->Attachments;
+my $attachment_content = $TicketObj->TextAttachments;
my %link_rel;
if (defined $session{'tickets'} and ($ARGS{'Query'} or $session{'CurrentSearchHash'}->{'Query'})) {
$link_rel{first} = "Ticket/Display.html?id=" . $item_map->{first} if $item_map->{$TicketObj->Id}{prev};
$link_rel{prev} = "Ticket/Display.html?id=" . $item_map->{$TicketObj->Id}{prev} if $item_map->{$TicketObj->Id}{prev};
$link_rel{next} = "Ticket/Display.html?id=" . $item_map->{$TicketObj->Id}{next} if $item_map->{$TicketObj->Id}{next};
- $link_rel{last} = "Ticket/Display.html?id=" . $item_map->{last} if $item_map->{$TicketObj->Id}{next};
+ $link_rel{last} = "Ticket/Display.html?id=" . $item_map->{last} if $item_map->{$TicketObj->Id}{next} && $item_map->{last};
}
</%INIT>
projects / freeside.git / blobdiff