%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
-%# use Data::Dumper; warn Dumper \%ARGS; #DEBUG
<& /Elements/Header,
Title => $title,
- onload => "function () { hide(document.getElementById('Ticket-Create-details')) }" &>
-<& /Elements/Tabs,
- current_toptab => "Ticket/Create.html",
- Title => $title,
- actions => $actions &>
+ onload => "function () { hide('Ticket-Create-details') }" &>
+<& /Elements/Tabs &>
+
<& /Elements/ListActions, actions => \@results &>
+
<form action="<% RT->Config->Get('WebPath') %>/Ticket/Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
-<input type="hidden" class="hidden" name="id" value="new" />
+ <input type="hidden" class="hidden" name="id" value="new" />
+
% $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS );
+
% if ($gnupg_widget) {
-<& /Elements/GnuPG/SignEncryptWidget:ShowIssues, self => $gnupg_widget &>
+ <& /Elements/GnuPG/SignEncryptWidget:ShowIssues, self => $gnupg_widget &>
% }
+
<div id="Ticket-Create-basics">
<a name="basics"></a>
-<&| /Widgets/TitleBox, title => $title &>
-<table border="0" cellpadding="0" cellspacing="0">
-<tr><td class="label"><&|/l&>Queue</&>:</td>
-%#<td class="value"><& Elements/ShowQueue, QueueObj => $QueueObj &>
-%#<input type="hidden" class="hidden" name="Queue" value="<% $QueueObj->Name %>" />
-<td class="value"><& /Elements/SelectQueue,
- Name => 'Queue',
- Default => $QueueObj->Name,
- ShowNullOption => 0,
- ShowAllQueues => 0,
- OnChange => "document.getElementsByName('id')[0].value = 'refresh'; form.submit()" &>
-</td>
-<td class="label"><&|/l&>Status</&>:
-</td>
-<td class="value">
-<& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new', DefaultValue => 0, SkipDeleted => 1 &>
-</td>
-<td class="label">
-<&|/l&>Owner</&>:
-</td>
-<td class="value">
-<& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||$RT::Nobody->Id, DefaultValue => 0 &>
-</td>
+
+<div id="ticket-create-metadata">
+ <&| /Widgets/TitleBox, title => loc("Basics"), class=>'ticket-info-basics' &>
+ <input type="hidden" class="hidden" name="Queue" value="<% $QueueObj->Id %>" />
+ <table width="100%" border="0">
+ <& /Ticket/Elements/EditBasics,
+ InTable => 1,
+ fields => [
+ { name => 'Queue',
+ comp => '/Elements/SelectQueue',
+ args => {
+ Name => 'Queue',
+ Default => $QueueObj->Name,
+ QueueObj => $QueueObj,
+ ShowNullOption => 0,
+ ShowAllQueues => 0,
+ OnChange => "document.getElementsByName('id')[0].value = 'refresh'; form.submit()",
+ },
+ },
+ { name => 'Status',
+ comp => '/Elements/SelectStatus',
+ args => {
+ Name => "Status",
+ Default => $ARGS{Status} || $QueueObj->Lifecycle->DefaultOnCreate,
+ DefaultValue => 0,
+ SkipDeleted => 1,
+ QueueObj => $QueueObj,
+ },
+ },
+ { name => 'Owner',
+ comp => '/Elements/SelectOwner',
+ args => {
+ Name => "Owner",
+ Default => $ARGS{Owner} || RT->Nobody->Id,
+ DefaultValue => 0,
+ QueueObj => $QueueObj,
+ },
+ }
+ ]
+ &>
+
% $m->callback( CallbackName => 'AfterOwner', ARGSRef => \%ARGS );
-</tr>
+
+ <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
+ <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
+ </table>
+ </&>
+% $m->callback( CallbackName => 'AfterBasics', QueueObj => $QueueObj );
+</div>
+
+<div id="ticket-create-message">
+ <&| /Widgets/TitleBox, title => $title, class => 'messagedetails' &>
+<table border="0" cellpadding="0" cellspacing="0">
<tr>
<td class="label">
<&|/l&>Requestors</&>:
</td>
<td class="value" colspan="5">
-<& /Elements/EmailInput, Name => 'Requestors', Size => '40', Default => exists($ARGS{Requestors}) ? $ARGS{Requestors} : $session{CurrentUser}->EmailAddress &>
+<& /Elements/EmailInput, Name => 'Requestors', Size => undef, Default => exists($ARGS{Requestors}) ? $ARGS{Requestors} : $session{CurrentUser}->EmailAddress &>
% $m->callback( CallbackName => 'AfterRequestors', QueueObj => $QueueObj, ARGSRef => \%ARGS );
</td>
</tr>
<td class="label">
<&|/l&>Cc</&>:
</td>
-<td class="value" colspan="3"><& /Elements/EmailInput, Name => 'Cc', Size => '40', Default => $ARGS{Cc} &></td>
-<td class="comment" colspan="2"><i><font size="-2">
-<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people <strong>will</strong> receive future updates.)</&></font></i>
-</td>
+<td class="value" colspan="5"><& /Elements/EmailInput, Name => 'Cc', Size => undef, Default => $ARGS{Cc} &></td>
</tr>
+
<tr>
-<td class="label">
-<&|/l&>Admin Cc</&>:
-</td>
-<td class="value" colspan="3"><& /Elements/EmailInput, Name => 'AdminCc', Size => '40', Default => $ARGS{AdminCc} &></td>
-<td class="comment" colspan="2"><i><font size="-2">
-<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)</&></font></i>
-</td>
+ <td class="label"> </td>
+ <td class="comment" colspan="5">
+ <i><font size="-2">
+ <&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people <strong>will</strong> receive future updates.)</&>
+ </font></i>
+ </td>
</tr>
+
<tr>
<td class="label">
-<&|/l&>Subject</&>:
-</td>
-<td class="value" colspan="5">
-<input name="Subject" size="60" maxsize="200" value="<%$ARGS{Subject} || ''%>" />
-% $m->callback( %ARGS, CallbackName => 'AfterSubject' );
-</td>
-</tr>
-<tr>
-<td colspan="6">
-<& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj &>
+<&|/l&>Admin Cc</&>:
</td>
+<td class="value" colspan="5"><& /Elements/EmailInput, Name => 'AdminCc', Size => undef, Default => $ARGS{AdminCc} &></td>
</tr>
-<& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj &>
+
<tr>
-% if (exists $session{'Attachments'}) {
-<td class="label">
-<&|/l&>Attached file</&>:
-</td>
-<td colspan="5">
-<&|/l&>Check box to delete</&><br />
-% foreach my $attach_name (keys %{$session{'Attachments'}}) {
-<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
-% } # end of foreach
-</td>
+ <td class="label"> </td>
+ <td class="comment" colspan="5">
+ <i><font size="-2">
+ <&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)</&>
+ </font></i>
+ </td>
</tr>
+
<tr>
-% } # end of if
<td class="label">
-<&|/l&>Attach file</&>:
+<&|/l&>Subject</&>:
</td>
<td class="value" colspan="5">
-<input type="file" name="Attach" />
-<input type="submit" class="button" name="AddMoreAttach" value="<&|/l&>Add More Files</&>" />
+<input type="text" name="Subject" maxsize="200" value="<%$ARGS{Subject} || ''%>" />
+% $m->callback( %ARGS, CallbackName => 'AfterSubject' );
</td>
</tr>
<tr>
<td colspan="6">
<&|/l&>Describe the issue below</&>:<br />
+% if ( RT->Config->Get('ArticleOnTicketCreate')) {
+<& /Articles/Elements/BeforeMessageBox, %ARGS, QueueObj => $QueueObj &>
+% }
% $m->callback( %ARGS, QueueObj => $QueueObj, CallbackName => 'BeforeMessageBox' );
% if (exists $ARGS{Content}) {
<& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &>
<br />
</td>
</tr>
-</table>
-</&>
-<& /Elements/Submit, Label => loc("Create")&>
+
+ <& /Ticket/Elements/AddAttachments, %ARGS, QueueObj => $QueueObj &>
+ </table>
+ </&>
+ <& /Elements/Submit, Label => loc("Create"), id => 'SubmitTicket' &>
+ </div>
</div>
<div id="Ticket-Create-details">
<tr><td class="label"><&|/l&>Referred to by</&></td><td><input size="10" name="RefersTo-new" value="<% $ARGS{'RefersTo-new'} || '' %>" /></td></tr>
<tr><td class="label">Customer ID</td><td><input size="10" name="new-Customer" value="<% $ARGS{'new-Customer'} || '' %>" /></td></tr>
-
</table>
</&>
</div>
<%INIT>
$m->callback( CallbackName => "Init", ARGSRef => \%ARGS );
my $Queue = $ARGS{Queue};
+$session{DefaultQueue} = $Queue;
-my $CloneTicketObj;
if ($CloneTicket) {
- $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} );
+ my $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} );
$CloneTicketObj->Load($CloneTicket)
or Abort( loc("Ticket could not be loaded") );
my $title = loc("Create a new ticket");
-my $QueueObj = new RT::Queue($session{'CurrentUser'});
+my $QueueObj = RT::Queue->new($session{'CurrentUser'});
$QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded."));
$m->callback( QueueObj => $QueueObj, title => \$title, results => \@results, ARGSRef => \%ARGS );
ARGSRef => \%ARGS
);
-# {{{ deal with deleting uploaded attachments
+# deal with deleting uploaded attachments
foreach my $key (keys %ARGS) {
if ($key =~ m/^DeleteAttach-(.+)$/) {
delete $session{'Attachments'}{$1};
}
$session{'Attachments'} = { %{$session{'Attachments'} || {}} };
}
-# }}}
-# {{{ store the uploaded attachment in session
-if ($ARGS{'Attach'}) { # attachment?
+# store the uploaded attachment in session
+if ( defined $ARGS{'Attach'} && length $ARGS{'Attach'} ) { # attachment?
my $attachment = MakeMIMEEntity(
AttachmentFieldName => 'Attach'
);
$file_path => $attachment,
};
}
-# }}}
# delete temporary storage entry to make WebUI clean
unless (keys %{$session{'Attachments'}} and
$m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create,
checks_failure => $checks_failure, results => \@results );
+$m->comp( '/Articles/Elements/CheckSkipCreate', ARGSRef => \%ARGS, skip_create => \$skip_create,
+ checks_failure => $checks_failure, results => \@results );
+
if ((!exists $ARGS{'AddMoreAttach'}) and (defined($ARGS{'id'}) and $ARGS{'id'} eq 'new')) { # new ticket?
if ( $ValidCFs && !$checks_failure && !$skip_create ) {
# CREATE THE TICKET.
}
}
}
-
-my $actions = {
- A => {
- html => q[<a href="#basics" onclick="return switchVisibility('Ticket-Create-basics','Ticket-Create-details');">] . loc('Show basics') . q[</a>],
- },
- B => {
- html => q[<a href="#details" onclick="return switchVisibility('Ticket-Create-details','Ticket-Create-basics');">] . loc('Show details') . q[</a>],
- },
-};
+PageMenu->child( basics => raw_html => q[<a href="#basics" onclick="return switchVisibility('Ticket-Create-basics','Ticket-Create-details');">] . loc('Basics') . q[</a>]);
+PageMenu->child( details => raw_html => q[<a href="#details" onclick="return switchVisibility('Ticket-Create-details','Ticket-Create-basics');">] . loc('Details') . q[</a>]);
</%INIT>
<%ARGS>
projects / freeside.git / blobdiff