%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
<& /Elements/ListActions, actions => \@results &>
<form action="<% RT->Config->Get('WebPath') %>/Ticket/Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
+ <input type="submit" name="SubmitTicket" value="Create" style="display:none">
<input type="hidden" class="hidden" name="id" value="new" />
% $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS );
<div id="ticket-create-metadata">
<&| /Widgets/TitleBox, title => loc("Basics"), class=>'ticket-info-basics' &>
- <input type="hidden" class="hidden" name="Queue" value="<% $QueueObj->Id %>" />
<table width="100%" border="0">
<& /Ticket/Elements/EditBasics,
InTable => 1,
% $m->callback( CallbackName => 'AfterOwner', ARGSRef => \%ARGS );
- <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
- <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
+ <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1, KeepValue => 1 &>
+ <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1, KeepValue => 1 &>
</table>
</&>
-% $m->callback( CallbackName => 'AfterBasics', QueueObj => $QueueObj );
+% $m->callback( CallbackName => 'AfterBasics', QueueObj => $QueueObj, ARGSRef => \%ARGS );
</div>
<div id="ticket-create-message">
};
$clone->{$_} = $CloneTicketObj->$_()
- for qw/Owner Subject FinalPriority TimeEstimated TimeWorked
- Status TimeLeft/;
+ for qw/Owner Subject FinalPriority Status/;
+ # not TimeWorked, TimeEstimated, or TimeLeft
$clone->{$_} = $CloneTicketObj->$_->AsString
for grep { $CloneTicketObj->$_->Unix }
my $members = $CloneTicketObj->Members;
my ( @members, @members_of, @refers, @refers_by, @depends, @depends_by );
my $refers = $CloneTicketObj->RefersTo;
+ my $get_link_value = sub {
+ my ($link, $type) = @_;
+ my $uri_method = $type . 'URI';
+ my $local_method = 'Local' . $type;
+ my $uri = $link->$uri_method;
+ return if $uri->IsLocal and
+ $uri->Object and
+ $uri->Object->isa('RT::Ticket') and
+ $uri->Object->Type eq 'reminder';
+
+ return $link->$local_method || $uri->URI;
+ };
while ( my $refer = $refers->Next ) {
- push @refers, $refer->LocalTarget;
+ my $refer_value = $get_link_value->($refer, 'Target');
+ push @refers, $refer_value if defined $refer_value;
}
$clone->{'new-RefersTo'} = join ' ', @refers;
my $refers_by = $CloneTicketObj->ReferredToBy;
while ( my $refer_by = $refers_by->Next ) {
- push @refers_by, $refer_by->LocalBase;
+ my $refer_by_value = $get_link_value->($refer_by, 'Base');
+ push @refers_by, $refer_by_value if defined $refer_by_value;
}
$clone->{'RefersTo-new'} = join ' ', @refers_by;
- if (0) { # Temporarily disabled
- my $depends = $CloneTicketObj->DependsOn;
- while ( my $depend = $depends->Next ) {
- push @depends, $depend->LocalTarget;
- }
- $clone->{'new-DependsOn'} = join ' ', @depends;
-
- my $depends_by = $CloneTicketObj->DependedOnBy;
- while ( my $depend_by = $depends_by->Next ) {
- push @depends_by, $depend_by->LocalBase;
- }
- $clone->{'DependsOn-new'} = join ' ', @depends_by;
-
- while ( my $member = $members->Next ) {
- push @members, $member->LocalBase;
- }
- $clone->{'MemberOf-new'} = join ' ', @members;
-
- my $members_of = $CloneTicketObj->MemberOf;
- while ( my $member_of = $members_of->Next ) {
- push @members_of, $member_of->LocalTarget;
- }
- $clone->{'new-MemberOf'} = join ' ', @members_of;
-
- }
my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields();
while ( my $cf = $cfs->Next ) {
+ next if $cf->FirstAttribute('NoClone');
my $cf_id = $cf->id;
my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id );
my @cf_values;
while ( my $cf_value = $cf_values->Next ) {
push @cf_values, $cf_value->Content;
}
- $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n",
- @cf_values;
+
+ if ( @cf_values > 1 && $cf->Type eq 'Select' ) {
+ $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = \@cf_values;
+ }
+ else {
+ $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n",
+ @cf_values;
+ }
}
# Pass customer links along (even though cloning of parent links
ARGSRef => \%ARGS
);
-# deal with deleting uploaded attachments
-foreach my $key (keys %ARGS) {
- if ($key =~ m/^DeleteAttach-(.+)$/) {
- delete $session{'Attachments'}{$1};
- }
- $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
-}
-
-# store the uploaded attachment in session
-if ( defined $ARGS{'Attach'} && length $ARGS{'Attach'} ) { # attachment?
- my $attachment = MakeMIMEEntity(
- AttachmentFieldName => 'Attach'
- );
-
- my $file_path = Encode::decode_utf8("$ARGS{'Attach'}");
- $session{'Attachments'} = {
- %{$session{'Attachments'} || {}},
- $file_path => $attachment,
- };
-}
-
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and
- ($ARGS{'id'} eq 'new' or $ARGS{'id'} eq 'refresh')) {
- delete $session{'Attachments'};
-}
+ProcessAttachments(ARGSRef => \%ARGS);
my $checks_failure = 0;
projects / freeside.git / blobdiff