%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
<& /Elements/ListActions, actions => \@results &>
<form action="<% RT->Config->Get('WebPath') %>/Ticket/Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
+ <input type="submit" name="SubmitTicket" value="Create" style="display:none">
<input type="hidden" class="hidden" name="id" value="new" />
% $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS );
% $m->callback( CallbackName => 'AfterOwner', ARGSRef => \%ARGS );
- <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
- <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
+ <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1, KeepValue => 1 &>
+ <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1, KeepValue => 1 &>
</table>
</&>
% $m->callback( CallbackName => 'AfterBasics', QueueObj => $QueueObj, ARGSRef => \%ARGS );
while ( my $cf_value = $cf_values->Next ) {
push @cf_values, $cf_value->Content;
}
- $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n",
- @cf_values;
+
+ if ( @cf_values > 1 && $cf->Type eq 'Select' ) {
+ $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = \@cf_values;
+ }
+ else {
+ $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n",
+ @cf_values;
+ }
}
# Pass customer links along (even though cloning of parent links
ARGSRef => \%ARGS
);
-# deal with deleting uploaded attachments
-foreach my $key (keys %ARGS) {
- if ($key =~ m/^DeleteAttach-(.+)$/) {
- delete $session{'Attachments'}{$1};
- }
- $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
-}
-
-# store the uploaded attachment in session
-if ( defined $ARGS{'Attach'} && length $ARGS{'Attach'} ) { # attachment?
- my $attachment = MakeMIMEEntity(
- AttachmentFieldName => 'Attach'
- );
-
- my $file_path = Encode::decode_utf8("$ARGS{'Attach'}");
- $session{'Attachments'} = {
- %{$session{'Attachments'} || {}},
- $file_path => $attachment,
- };
-}
-
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and
- ($ARGS{'id'} eq 'new' or $ARGS{'id'} eq 'refresh')) {
- delete $session{'Attachments'};
-}
+ProcessAttachments(ARGSRef => \%ARGS);
my $checks_failure = 0;