+++ /dev/null
-%# BEGIN BPS TAGGED BLOCK {{{
-%#
-%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
-%# <sales@bestpractical.com>
-%#
-%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
-%# LICENSE:
-%#
-%# This work is made available to you under the terms of Version 2 of
-%# the GNU General Public License. A copy of that license should have
-%# been provided with this software, but in any event can be snarfed
-%# from www.gnu.org.
-%#
-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-%# General Public License for more details.
-%#
-%# You should have received a copy of the GNU General Public License
-%# along with this program; if not, write to the Free Software
-%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
-%# 02110-1301 or visit their web page on the internet at
-%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%#
-%#
-%# CONTRIBUTION SUBMISSION POLICY:
-%#
-%# (The following paragraph is not intended to limit the rights granted
-%# to you to modify and distribute this software under the terms of
-%# the GNU General Public License and is only of importance to you if
-%# you choose to contribute your changes and enhancements to the
-%# community by submitting them to Best Practical Solutions, LLC.)
-%#
-%# By intentionally submitting any modifications, corrections or
-%# derivatives to this work, or any other work intended for use with
-%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-%# you are the copyright holder for those contributions and you grant
-%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-%# royalty-free, perpetual, license to use, copy, create derivative
-%# works based on those contributions, and sublicense and distribute
-%# those contributions and any derivatives thereof.
-%#
-%# END BPS TAGGED BLOCK }}}
-<& /Elements/Header,
- Title => $title,
- onload => "function () { hide('Ticket-Create-details') }" &>
-<& /Elements/Tabs &>
-
-<& /Elements/ListActions, actions => \@results &>
-
-<form action="<% RT->Config->Get('WebPath') %>/Ticket/Create.html" method="post" enctype="multipart/form-data" name="TicketCreate">
- <input type="hidden" class="hidden" name="id" value="new" />
-
-% $m->callback( CallbackName => 'FormStart', QueueObj => $QueueObj, ARGSRef => \%ARGS );
-
-% if ($gnupg_widget) {
- <& /Elements/GnuPG/SignEncryptWidget:ShowIssues, self => $gnupg_widget &>
-% }
-
-<div id="Ticket-Create-basics">
-<a name="basics"></a>
-
-<div id="ticket-create-metadata">
- <&| /Widgets/TitleBox, title => loc("Basics"), class=>'ticket-info-basics' &>
- <table width="100%" border="0">
- <& /Ticket/Elements/EditBasics,
- InTable => 1,
- fields => [
- { name => 'Queue',
- comp => '/Elements/SelectQueue',
- args => {
- Name => 'Queue',
- Default => $QueueObj->Name,
- QueueObj => $QueueObj,
- ShowNullOption => 0,
- ShowAllQueues => 0,
- OnChange => "document.getElementsByName('id')[0].value = 'refresh'; form.submit()",
- },
- },
- { name => 'Status',
- comp => '/Elements/SelectStatus',
- args => {
- Name => "Status",
- Default => $ARGS{Status} || $QueueObj->Lifecycle->DefaultOnCreate,
- DefaultValue => 0,
- SkipDeleted => 1,
- QueueObj => $QueueObj,
- },
- },
- { name => 'Owner',
- comp => '/Elements/SelectOwner',
- args => {
- Name => "Owner",
- Default => $ARGS{Owner} || RT->Nobody->Id,
- DefaultValue => 0,
- QueueObj => $QueueObj,
- },
- }
- ]
- &>
-
-% $m->callback( CallbackName => 'AfterOwner', ARGSRef => \%ARGS );
-
- <& /Ticket/Elements/EditCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
- <& /Ticket/Elements/EditTransactionCustomFields, %ARGS, QueueObj => $QueueObj, InTable => 1 &>
- </table>
- </&>
-% $m->callback( CallbackName => 'AfterBasics', QueueObj => $QueueObj, ARGSRef => \%ARGS );
-</div>
-
-<div id="ticket-create-message">
- <&| /Widgets/TitleBox, title => $title, class => 'messagedetails' &>
-<table border="0" cellpadding="0" cellspacing="0">
-<tr>
-<td class="label">
-<&|/l&>Requestors</&>:
-</td>
-<td class="value" colspan="5">
-<& /Elements/EmailInput, Name => 'Requestors', Size => undef, Default => exists($ARGS{Requestors}) ? $ARGS{Requestors} : $session{CurrentUser}->EmailAddress &>
-% $m->callback( CallbackName => 'AfterRequestors', QueueObj => $QueueObj, ARGSRef => \%ARGS );
-</td>
-</tr>
-<tr>
-<td class="label">
-<&|/l&>Cc</&>:
-</td>
-<td class="value" colspan="5"><& /Elements/EmailInput, Name => 'Cc', Size => undef, Default => $ARGS{Cc} &></td>
-</tr>
-
-<tr>
- <td class="label"> </td>
- <td class="comment" colspan="5">
- <i><font size="-2">
- <&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people <strong>will</strong> receive future updates.)</&>
- </font></i>
- </td>
-</tr>
-
-<tr>
-<td class="label">
-<&|/l&>Admin Cc</&>:
-</td>
-<td class="value" colspan="5"><& /Elements/EmailInput, Name => 'AdminCc', Size => undef, Default => $ARGS{AdminCc} &></td>
-</tr>
-
-<tr>
- <td class="label"> </td>
- <td class="comment" colspan="5">
- <i><font size="-2">
- <&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)</&>
- </font></i>
- </td>
-</tr>
-
-<tr>
-<td class="label">
-<&|/l&>Subject</&>:
-</td>
-<td class="value" colspan="5">
-<input type="text" name="Subject" maxsize="200" value="<%$ARGS{Subject} || ''%>" />
-% $m->callback( %ARGS, CallbackName => 'AfterSubject' );
-</td>
-</tr>
-
-% if ( $gnupg_widget ) {
-<tr><td> </td><td colspan="5">
-<& /Elements/GnuPG/SignEncryptWidget, self => $gnupg_widget, QueueObj => $QueueObj &>
-</td></tr>
-% }
-
-<tr>
-<td colspan="6">
-<&|/l&>Describe the issue below</&>:<br />
-% if ( RT->Config->Get('ArticleOnTicketCreate')) {
-<& /Articles/Elements/BeforeMessageBox, %ARGS, QueueObj => $QueueObj &>
-% }
-% $m->callback( %ARGS, QueueObj => $QueueObj, CallbackName => 'BeforeMessageBox' );
-% if (exists $ARGS{Content}) {
-<& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &>
-% } else {
-<& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &>
-%}
-% $m->callback( %ARGS, QueueObj => $QueueObj, CallbackName => 'AfterMessageBox' );
-
-<br />
-</td>
-</tr>
-
- <& /Ticket/Elements/AddAttachments, %ARGS, QueueObj => $QueueObj &>
- </table>
- </&>
- <& /Elements/Submit, Label => loc("Create"), id => 'SubmitTicket' &>
- </div>
-</div>
-
-<div id="Ticket-Create-details">
-<a name="details"></a>
-<table width="100%" border="0">
-<tr>
-<td width="50%" valign="top" class="boxcontainer">
- <div class="ticket-info-basics">
- <&| /Widgets/TitleBox, title => loc('The Basics'),
- title_class=> 'inverse',
- color => "#993333" &>
-<table border="0">
-<tr><td class="label"><&|/l&>Priority</&>:</td>
-<td><& /Elements/SelectPriority,
- Name => "InitialPriority",
- Default => $ARGS{InitialPriority} ? $ARGS{InitialPriority} : $QueueObj->InitialPriority,
-&></td></tr>
-<tr><td class="label"><&|/l&>Final Priority</&>:</td>
-<td><& /Elements/SelectPriority,
- Name => "FinalPriority",
- Default => $ARGS{FinalPriority} ? $ARGS{FinalPriority} : $QueueObj->FinalPriority,
-&></td></tr>
-<tr><td class="label"><&|/l&>Time Estimated</&>:</td>
-<td>
-<& /Elements/EditTimeValue, Name => 'TimeEstimated', Default => $ARGS{TimeEstimated} || '', InUnits => $ARGS{'TimeEstimated-TimeUnits'} &>
-
-</td></tr>
-<tr><td class="label"><&|/l&>Time Worked</&>:</td>
-<td>
-<& /Elements/EditTimeValue, Name => 'TimeWorked', Default => $ARGS{TimeWorked} || '', InUnits => $ARGS{'TimeWorked-TimeUnits'} &>
-</td></tr>
-<tr>
-<td class="label"><&|/l&>Time Left</&>:</td>
-<td>
-<& /Elements/EditTimeValue, Name => 'TimeLeft', Default => $ARGS{TimeLeft} || '', InUnits => $ARGS{'TimeLeft-TimeUnits'} &>
-</td></tr>
-</table>
-</&>
-<br />
-<div class="ticket-info-dates">
-<&|/Widgets/TitleBox, title => loc("Dates"),
- title_class=> 'inverse',
- color => "#663366" &>
-
-<table>
-<tr><td class="label"><&|/l&>Starts</&>:</td><td><& /Elements/SelectDate, Name => "Starts", Default => $ARGS{Starts} || '' &></td></tr>
-<tr><td class="label"><&|/l&>Due</&>:</td><td><& /Elements/SelectDate, Name => "Due", Default => $ARGS{Due} || '' &></td></tr>
-</table>
-</&>
-</div>
-</div>
-<br />
-</td>
-
-<td valign="top" class="boxcontainer">
-<div class="ticket-info-links">
-<&| /Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &>
-
-<em><&|/l&>(Enter ticket ids or URLs, separated with spaces)</&></em>
-<table border="0">
-<tr><td class="label"><&|/l&>Depends on</&></td><td><input size="10" name="new-DependsOn" value="<% $ARGS{'new-DependsOn'} || '' %>" /></td></tr>
-<tr><td class="label"><&|/l&>Depended on by</&></td><td><input size="10" name="DependsOn-new" value="<% $ARGS{'DependsOn-new'} || '' %>" /></td></tr>
-<tr><td class="label"><&|/l&>Parents</&></td><td><input size="10" name="new-MemberOf" value="<% $ARGS{'new-MemberOf'} || '' %>" /></td></tr>
-<tr><td class="label"><&|/l&>Children</&></td><td><input size="10" name="MemberOf-new" value="<% $ARGS{'MemberOf-new'} || '' %>" /></td></tr>
-<tr><td class="label"><&|/l&>Refers to</&></td><td><input size="10" name="new-RefersTo" value="<% $ARGS{'new-RefersTo'} || '' %>" /></td></tr>
-<tr><td class="label"><&|/l&>Referred to by</&></td><td><input size="10" name="RefersTo-new" value="<% $ARGS{'RefersTo-new'} || '' %>" /></td></tr>
-<tr><td class="label">Customer ID</td><td><input size="10" name="new-Customer" value="<% $ARGS{'new-Customer'} || '' %>" /></td></tr>
-
-</table>
-</&>
-</div>
-<br />
-
-</td>
-</tr>
-</table>
-<& /Elements/Submit, Label => loc("Create") &>
-</div>
-</form>
-
-<%INIT>
-$m->callback( CallbackName => "Init", ARGSRef => \%ARGS );
-my $Queue = $ARGS{Queue};
-$session{DefaultQueue} = $Queue;
-
-if ($CloneTicket) {
- my $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} );
- $CloneTicketObj->Load($CloneTicket)
- or Abort( loc("Ticket could not be loaded") );
-
- my $clone = {
- Requestors => join( ',', $CloneTicketObj->RequestorAddresses ),
- Cc => join( ',', $CloneTicketObj->CcAddresses ),
- AdminCc => join( ',', $CloneTicketObj->AdminCcAddresses ),
- InitialPriority => $CloneTicketObj->Priority,
- };
-
- $clone->{$_} = $CloneTicketObj->$_()
- for qw/Owner Subject FinalPriority Status/;
- # not TimeWorked, TimeEstimated, or TimeLeft
-
- $clone->{$_} = $CloneTicketObj->$_->AsString
- for grep { $CloneTicketObj->$_->Unix }
- map { $_ . "Obj" } qw/Starts Started Due Resolved/;
-
- my $members = $CloneTicketObj->Members;
- my ( @members, @members_of, @refers, @refers_by, @depends, @depends_by );
- my $refers = $CloneTicketObj->RefersTo;
- my $get_link_value = sub {
- my ($link, $type) = @_;
- my $uri_method = $type . 'URI';
- my $local_method = 'Local' . $type;
- my $uri = $link->$uri_method;
- return if $uri->IsLocal and
- $uri->Object and
- $uri->Object->isa('RT::Ticket') and
- $uri->Object->Type eq 'reminder';
-
- return $link->$local_method || $uri->URI;
- };
- while ( my $refer = $refers->Next ) {
- my $refer_value = $get_link_value->($refer, 'Target');
- push @refers, $refer_value if defined $refer_value;
- }
- $clone->{'new-RefersTo'} = join ' ', @refers;
-
- my $refers_by = $CloneTicketObj->ReferredToBy;
- while ( my $refer_by = $refers_by->Next ) {
- my $refer_by_value = $get_link_value->($refer_by, 'Base');
- push @refers_by, $refer_by_value if defined $refer_by_value;
- }
- $clone->{'RefersTo-new'} = join ' ', @refers_by;
-
- my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields();
- while ( my $cf = $cfs->Next ) {
- next if $cf->FirstAttribute('NoClone');
- my $cf_id = $cf->id;
- my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id );
- my @cf_values;
- while ( my $cf_value = $cf_values->Next ) {
- push @cf_values, $cf_value->Content;
- }
-
- if ( @cf_values > 1 && $cf->Type eq 'Select' ) {
- $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = \@cf_values;
- }
- else {
- $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} = join "\n",
- @cf_values;
- }
- }
-
- # Pass customer links along (even though cloning of parent links
- # in general is disabled).
- my $customers = $CloneTicketObj->Customers;
- my @customers;
- while ( my $customer = $customers->Next ) {
- my ($custnum) = $customer->Target =~ /cust_main\/(\d+)$/;
- push @customers, $custnum if $custnum;
- }
- $clone->{'new-Customer'} = join(' ', @customers);
-
- for ( keys %$clone ) {
- $ARGS{$_} = $clone->{$_} if not defined $ARGS{$_};
- }
-
-}
-
-my @results;
-
-my $title = loc("Create a new ticket");
-
-my $QueueObj = RT::Queue->new($session{'CurrentUser'});
-$QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded."));
-
-$m->callback( QueueObj => $QueueObj, title => \$title, results => \@results, ARGSRef => \%ARGS );
-
-$QueueObj->Disabled && Abort(loc("Cannot create tickets in a disabled queue."));
-
-my $CFs = $QueueObj->TicketCustomFields();
-
-my $ValidCFs = $m->comp(
- '/Elements/ValidateCustomFields',
- CustomFields => $CFs,
- ARGSRef => \%ARGS
-);
-
-ProcessAttachments(ARGSRef => \%ARGS);
-
-my $checks_failure = 0;
-
-my $gnupg_widget = $m->comp('/Elements/GnuPG/SignEncryptWidget:new', Arguments => \%ARGS );
-$m->comp( '/Elements/GnuPG/SignEncryptWidget:Process',
- self => $gnupg_widget,
- QueueObj => $QueueObj,
-);
-
-
-if ( !exists $ARGS{'AddMoreAttach'} && ($ARGS{'id'}||'') eq 'new' ) {
- my $status = $m->comp('/Elements/GnuPG/SignEncryptWidget:Check',
- self => $gnupg_widget,
- Operation => 'Create',
- QueueObj => $QueueObj,
- );
- $checks_failure = 1 unless $status;
-}
-
-# check email addresses for RT's
-{
- foreach my $field ( qw(Requestors Cc AdminCc) ) {
- my $value = $ARGS{ $field };
- next unless defined $value && length $value;
-
- my @emails = Email::Address->parse( $value );
- foreach my $email ( grep RT::EmailParser->IsRTAddress($_->address), @emails ) {
- push @results, loc("[_1] is an address RT receives mail at. Adding it as a '[_2]' would create a mail loop", $email->format, loc($field =~ /^(.*?)s?$/) );
- $checks_failure = 1;
- $email = undef;
- }
- $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails;
- }
-}
-
-my $skip_create = 0;
-$m->callback( CallbackName => 'BeforeCreate', ARGSRef => \%ARGS, skip_create => \$skip_create,
- checks_failure => $checks_failure, results => \@results );
-
-$m->comp( '/Articles/Elements/CheckSkipCreate', ARGSRef => \%ARGS, skip_create => \$skip_create,
- checks_failure => $checks_failure, results => \@results );
-
-if ((!exists $ARGS{'AddMoreAttach'}) and (defined($ARGS{'id'}) and $ARGS{'id'} eq 'new')) { # new ticket?
- if ( $ValidCFs && !$checks_failure && !$skip_create ) {
-# CREATE THE TICKET.
-# For some reason it's done by a Mason component named "Display.html"
-# and the call is buried in obscure error-handling stuff.
-# This comment exists to make it more visually obvious.
-# ************************************************************
-
- $m->comp('Display.html', %ARGS);
-
-# ************************************************************
-# Execution should not continue here. Display.html calls
-# Redirect() which does an $m->abort. We only get here if the
-# code dies before then, hence "$@".
- $RT::Logger->crit("After display call; error is $@");
- $m->abort();
- }
- elsif ( !$ValidCFs ) {
- # Invalid CFs
- while (my $CF = $CFs->Next) {
- my $msg = $m->notes('InvalidField-' . $CF->Id) or next;
- push @results, $CF->Name . ': ' . $msg;
- }
- }
-}
-PageMenu->child( basics => raw_html => q[<a href="#basics" onclick="return switchVisibility('Ticket-Create-basics','Ticket-Create-details');">] . loc('Basics') . q[</a>]);
-PageMenu->child( details => raw_html => q[<a href="#details" onclick="return switchVisibility('Ticket-Create-details','Ticket-Create-basics');">] . loc('Details') . q[</a>]);
-</%INIT>
-
-<%ARGS>
-$DependsOn => undef
-$DependedOnBy => undef
-$MemberOf => undef
-$QuoteTransaction => undef
-$CloneTicket => undef
-</%ARGS>
projects / freeside.git / blobdiff