my $self = shift;
my $reminder = shift;
- my ( $status, $msg ) = $reminder->SetStatus('open');
+ my ( $status, $msg ) =
+ $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnOpen );
$self->TicketObj->_NewTransaction(
Type => 'OpenReminder',
Field => 'RT::Ticket',
sub Resolve {
my $self = shift;
my $reminder = shift;
- my ( $status, $msg ) = $reminder->SetStatus('resolved');
+ my ( $status, $msg ) =
+ $reminder->SetStatus( $reminder->QueueObj->Lifecycle->ReminderStatusOnResolve );
$self->TicketObj->_NewTransaction(
Type => 'ResolveReminder',
Field => 'RT::Ticket',