-# {{{ BEGIN BPS TAGGED BLOCK
+# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
-# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
-# }}} END BPS TAGGED BLOCK
+# END BPS TAGGED BLOCK }}}
## Portions Copyright 2000 Tobias Brox <tobix@fsck.com>
## This is a library of static subs to be used by the Mason web
sub EscapeUTF8 {
my $ref = shift;
+ return unless defined $$ref;
my $val = $$ref;
use bytes;
$val =~ s/&/&/g;
# }}}
+# {{{ EscapeURI
+
+=head2 EscapeURI SCALARREF
+
+Escapes URI component according to RFC2396
+
+=cut
+
+use Encode qw();
+sub EscapeURI {
+ my $ref = shift;
+ $$ref = Encode::encode_utf8( $$ref );
+ $$ref =~ s/([^a-zA-Z0-9_.!~*'()-])/uc sprintf("%%%02X", ord($1))/eg;
+ Encode::_utf8_on( $$ref );
+}
+
+# }}}
+
# {{{ WebCanonicalizeInfo
=head2 WebCanonicalizeInfo();
Body => $ARGS{'Content'},
);
- if ($ARGS{'Attachments'}) {
- $MIMEObj->make_multipart;
- $MIMEObj->add_part($_) foreach values %{$ARGS{'Attachments'}};
+ if ( $ARGS{'Attachments'} ) {
+ my $rv = $MIMEObj->make_multipart;
+ $RT::Logger->error("Couldn't make multipart message")
+ if !$rv || $rv !~ /^(?:DONE|ALREADY)$/;
+
+ foreach ( values %{$ARGS{'Attachments'}} ) {
+ unless ( $_ ) {
+ $RT::Logger->error("Couldn't add empty attachemnt");
+ next;
+ }
+ $MIMEObj->add_part($_);
+ }
}
my %create_args = (
Starts => $starts->ISO,
MIMEObj => $MIMEObj
);
- foreach my $arg (%ARGS) {
- if ($arg =~ /^CustomField-(\d+)(.*?)$/) {
+ foreach my $arg (keys %ARGS) {
+ my $cfid = $1;
+
next if ($arg =~ /-Magic$/);
- $create_args{"CustomField-".$1} = $ARGS{"$arg"};
+ #Object-RT::Ticket--CustomField-3-Values
+ if ($arg =~ /^Object-RT::Transaction--CustomField-/) {
+ $create_args{$arg} = $ARGS{$arg};
+ }
+ elsif ($arg =~ /^Object-RT::Ticket--CustomField-(\d+)(.*?)$/) {
+ my $cfid = $1;
+ my $cf = RT::CustomField->new( $session{'CurrentUser'});
+ $cf->Load($cfid);
+
+ if ( $cf->Type eq 'Freeform' && ! $cf->SingleValue) {
+ $ARGS{$arg} =~ s/\r\n/\n/g;
+ $ARGS{$arg} = [split('\n', $ARGS{$arg})];
+ }
+
+ if ( $cf->Type =~ /text/i) { # Catch both Text and Wikitext
+ $ARGS{$arg} =~ s/\r//g;
+ }
+
+ if ( $arg =~ /-Upload$/ ) {
+ $create_args{"CustomField-".$cfid} = _UploadedFile($arg);
+ }
+ else {
+ $create_args{"CustomField-".$cfid} = $ARGS{"$arg"};
+ }
}
}
- # turn new link lists into arrays, and pass in the proper arguments
- my (@dependson, @dependedonby,
- @parents, @children,
- @refersto, @referredtoby);
+
+ # XXX TODO This code should be about six lines. and badly needs refactoring.
+
+ # {{{ turn new link lists into arrays, and pass in the proper arguments
+ my (@dependson, @dependedonby, @parents, @children, @refersto, @referredtoby);
foreach my $luri ( split ( / /, $ARGS{"new-DependsOn"} ) ) {
$luri =~ s/\s*$//; # Strip trailing whitespace
push @referredtoby, $luri;
}
$create_args{'ReferredToBy'} = \@referredtoby;
-
+ # }}}
+
+
my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
unless ( $id && $Trans ) {
Abort($ErrMsg);
);
#Make the update content have no 'weird' newlines in it
- if ( $args{ARGSRef}->{'UpdateTimeWorked'} ||
- $args{ARGSRef}->{'UpdateContent'} ||
- $args{ARGSRef}->{'UpdateAttachments'}) {
+ if ( $args{ARGSRef}->{'UpdateTimeWorked'}
+ || $args{ARGSRef}->{'UpdateContent'}
+ || $args{ARGSRef}->{'UpdateAttachments'} )
+ {
if (
$args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() )
}
my $Message = MakeMIMEEntity(
- Subject => $args{ARGSRef}->{'UpdateSubject'},
- Body => $args{ARGSRef}->{'UpdateContent'},
+ Subject => $args{ARGSRef}->{'UpdateSubject'},
+ Body => $args{ARGSRef}->{'UpdateContent'},
);
- if ($args{ARGSRef}->{'UpdateAttachments'}) {
- $Message->make_multipart;
- $Message->add_part($_) foreach values %{$args{ARGSRef}->{'UpdateAttachments'}};
- }
-
- ## TODO: Implement public comments
- if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
- my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push ( @{ $args{Actions} }, $Description );
- }
- elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
- my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Correspond(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push ( @{ $args{Actions} }, $Description );
+ $Message->head->add( 'Message-ID' =>
+ "<rt-"
+ . $RT::VERSION . "-"
+ . $$ . "-"
+ . CORE::time() . "-"
+ . int(rand(2000)) . "."
+ . $args{'TicketObj'}->id . "-"
+ . "0" . "-" # Scrip
+ . "0" . "@" # Email sent
+ . $RT::Organization
+ . ">" );
+ my $old_txn = RT::Transaction->new( $session{'CurrentUser'} );
+ if ( $args{ARGSRef}->{'QuoteTransaction'} ) {
+ $old_txn->Load( $args{ARGSRef}->{'QuoteTransaction'} );
}
else {
- push ( @{ $args{'Actions'} },
- loc("Update type was neither correspondence nor comment.").
- " ".
- loc("Update not recorded.")
- );
+ $old_txn = $args{TicketObj}->Transactions->First();
}
+
+ if ( $old_txn->Message && $old_txn->Message->First ) {
+ my @in_reply_to = split(/\s+/m, $old_txn->Message->First->GetHeader('In-Reply-To') || '');
+ my @references = split(/\s+/m, $old_txn->Message->First->GetHeader('References') || '' );
+ my @msgid = split(/\s+/m,$old_txn->Message->First->GetHeader('Message-ID') || '');
+ my @rtmsgid = split(/\s+/m,$old_txn->Message->First->GetHeader('RT-Message-ID') || '');
+
+ $Message->head->replace( 'In-Reply-To', join (' ', @rtmsgid ? @rtmsgid : @msgid));
+ $Message->head->replace( 'References', join(' ', @references, @msgid, @rtmsgid));
+ }
+
+ if ( $args{ARGSRef}->{'UpdateAttachments'} ) {
+ $Message->make_multipart;
+ $Message->add_part($_)
+ foreach values %{ $args{ARGSRef}->{'UpdateAttachments'} };
+ }
+
+ ## TODO: Implement public comments
+ if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
+ my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push( @{ $args{Actions} }, $Description );
+ $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
+ }
+ elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
+ my ( $Transaction, $Description, $Object ) =
+ $args{TicketObj}->Correspond(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push( @{ $args{Actions} }, $Description );
+ $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
+ }
+ else {
+ push(
+ @{ $args{'Actions'} },
+ loc("Update type was neither correspondence nor comment.") . " "
+ . loc("Update not recorded.")
+ );
}
}
+}
# }}}
# }}}
-# {{{ sub Config
-# TODO: This might eventually read the cookies, user configuration
-# information from the DB, queue configuration information from the
-# DB, etc.
-
-sub Config {
- my $args = shift;
- my $key = shift;
- return $args->{$key} || $RT::WebOptions{$key};
-}
-
-# }}}
-
# {{{ sub ProcessACLChanges
sub ProcessACLChanges {
$obj = $object_type->new($session{'CurrentUser'});
$obj->Load($object_id);
} else {
- die;
push (@results, loc("System Error"). ': '.
loc("Rights could not be revoked for [_1]", $object_type));
next;
}
}
- $ARGSRef->{'Status'} ||= $TicketObj->Status;
+
+ # Status isn't a field that can be set to a null value.
+ # RT core complains if you try
+ delete $ARGSRef->{'Status'} unless ($ARGSRef->{'Status'});
my @results = UpdateRecordObject(
AttributesRef => \@attribs,
# }}}
-# {{{ Sub ProcessTicketCustomFieldUpdates
-
sub ProcessTicketCustomFieldUpdates {
- my %args = (
- ARGSRef => undef,
- @_
- );
+ my %args = @_;
+ $args{'Object'} = delete $args{'TicketObj'};
+ my $ARGSRef = { %{ $args{'ARGSRef'} } };
- my @results;
+ # Build up a list of objects that we want to work with
+ my %custom_fields_to_mod;
+ foreach my $arg ( keys %$ARGSRef ) {
+ if ( $arg =~ /^Ticket-(\d+-.*)/) {
+ $ARGSRef->{"Object-RT::Ticket-$1"} = delete $ARGSRef->{$arg};
+ }
+ elsif ( $arg =~ /^CustomField-(\d+-.*)/) {
+ $ARGSRef->{"Object-RT::Ticket--$1"} = delete $ARGSRef->{$arg};
+ }
+ }
+
+ return ProcessObjectCustomFieldUpdates(%args, ARGSRef => $ARGSRef);
+}
+sub ProcessObjectCustomFieldUpdates {
+ my %args = @_;
my $ARGSRef = $args{'ARGSRef'};
+ my @results;
- # Build up a list of tickets that we want to work with
- my %tickets_to_mod;
+ # Build up a list of objects that we want to work with
my %custom_fields_to_mod;
- foreach my $arg ( keys %{$ARGSRef} ) {
- if ( $arg =~ /^Ticket-(\d+)-CustomField-(\d+)-/ ) {
+ foreach my $arg ( keys %$ARGSRef ) {
+ # format: Object-<object class>-<object id>-CustomField-<CF id>-<commands>
+ next unless $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-(.*)$/;
- # For each of those tickets, find out what custom fields we want to work with.
- $custom_fields_to_mod{$1}{$2} = 1;
+ # For each of those objects, find out what custom fields we want to work with.
+ $custom_fields_to_mod{ $1 }{ $2 || 0 }{ $3 }{ $4 } = $ARGSRef->{ $arg };
+ }
+
+ # For each of those objects
+ foreach my $class ( keys %custom_fields_to_mod ) {
+ foreach my $id ( keys %{$custom_fields_to_mod{$class}} ) {
+ my $Object = $args{'Object'};
+ $Object = $class->new( $session{'CurrentUser'} )
+ unless $Object && ref $Object eq $class;
+
+ $Object->Load( $id ) unless ($Object->id || 0) == $id;
+ unless ( $Object->id ) {
+ $RT::Logger->warning("Couldn't load object $class #$id");
+ next;
+ }
+
+ foreach my $cf ( keys %{ $custom_fields_to_mod{ $class }{ $id } } ) {
+ my $CustomFieldObj = RT::CustomField->new( $session{'CurrentUser'} );
+ $CustomFieldObj->LoadById( $cf );
+ unless ( $CustomFieldObj->id ) {
+ $RT::Logger->warning("Couldn't load custom field #$id");
+ next;
+ }
+ push @results, _ProcessObjectCustomFieldUpdates(
+ Prefix => "Object-$class-$id-CustomField-$cf-",
+ Object => $Object,
+ CustomField => $CustomFieldObj,
+ ARGS => $custom_fields_to_mod{$class}{$id}{$cf},
+ );
+ }
}
}
+ return @results;
+}
- # For each of those tickets
- foreach my $tick ( keys %custom_fields_to_mod ) {
- my $Ticket = $args{'TicketObj'};
- if (!$Ticket or $Ticket->id != $tick) {
- $Ticket = RT::Ticket->new( $session{'CurrentUser'} );
- $Ticket->Load($tick);
- }
+sub _ProcessObjectCustomFieldUpdates {
+ my %args = @_;
+ my $cf = $args{'CustomField'};
+ my $cf_type = $cf->Type;
- # For each custom field
- foreach my $cf ( keys %{ $custom_fields_to_mod{$tick} } ) {
+ my @results;
+ foreach my $arg ( keys %{ $args{'ARGS'} } ) {
- my $CustomFieldObj = RT::CustomField->new($session{'CurrentUser'});
- $CustomFieldObj->LoadById($cf);
+ # since http won't pass in a form element with a null value, we need
+ # to fake it
+ if ( $arg eq 'Values-Magic' ) {
+ # We don't care about the magic, if there's really a values element;
+ next if $args{'ARGS'}->{'Value'} || $args{'ARGS'}->{'Values'};
- foreach my $arg ( keys %{$ARGSRef} ) {
- # since http won't pass in a form element with a null value, we need
- # to fake it
- if ($arg =~ /^(.*?)-Values-Magic$/ ) {
- # We don't care about the magic, if there's really a values element;
- next if (exists $ARGSRef->{$1.'-Values'}) ;
+ # "Empty" values does not mean anything for Image and Binary fields
+ next if $cf_type =~ /^(?:Image|Binary)$/;
- $arg = $1."-Values";
- $ARGSRef->{$1."-Values"} = undef;
-
- }
- next unless ( $arg =~ /^Ticket-$tick-CustomField-$cf-/ );
- my @values =
- ( ref( $ARGSRef->{$arg} ) eq 'ARRAY' )
- ? @{ $ARGSRef->{$arg} }
- : split /\n/, $ARGSRef->{$arg} ;
-
- #for poor windows boxen that pass in "\r\n"
- local $/ = "\r";
- chomp @values;
-
- if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-DeleteValues$/ ) {
- foreach my $value (@values) {
- next unless length($value);
- my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- elsif ( $arg =~ /-Values$/ and $CustomFieldObj->Type !~ /Entry/) {
- my $cf_values = $Ticket->CustomFieldValues($cf);
-
- my %values_hash;
- foreach my $value (@values) {
- next unless length($value);
-
- # build up a hash of values that the new set has
- $values_hash{$value} = 1;
-
- unless ( $cf_values->HasEntry($value) ) {
- my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
-
- }
- while ( my $cf_value = $cf_values->Next ) {
- unless ( $values_hash{ $cf_value->Content } == 1 ) {
- my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue(
- Field => $cf,
- Value => $cf_value->Content
- );
- push ( @results, $msg);
-
- }
-
- }
- }
- elsif ( $arg =~ /-Values$/ ) {
- my $cf_values = $Ticket->CustomFieldValues($cf);
-
- # keep everything up to the point of difference, delete the rest
- my $delete_flag;
- foreach my $old_cf (@{$cf_values->ItemsArrayRef}) {
- if (!$delete_flag and @values and $old_cf->Content eq $values[0]) {
- shift @values;
- next;
- }
-
- $delete_flag ||= 1;
- $old_cf->Delete;
- }
-
- # now add/replace extra things, if any
- foreach my $value (@values) {
- my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
- Field => $cf,
- Value => $value
- );
- push ( @results, $msg );
- }
- }
- else {
- push ( @results, "User asked for an unknown update type for custom field " . $cf->Name . " for ticket " . $Ticket->id );
+ $arg = 'Values';
+ $args{'ARGS'}->{'Values'} = undef;
+ }
+
+ my @values = ();
+ if ( ref $args{'ARGS'}->{ $arg } eq 'ARRAY' ) {
+ @values = @{ $args{'ARGS'}->{$arg} };
+ } elsif ( $cf_type =~ /text/i ) { # Both Text and Wikitext
+ @values = ($args{'ARGS'}->{$arg});
+ } else {
+ @values = split /\n/, $args{'ARGS'}->{ $arg };
+ }
+
+ if ( ( $cf_type eq 'Freeform' && !$cf->SingleValue ) || $cf_type =~ /text/i ) {
+ s/\r//g foreach @values;
+ }
+ @values = grep defined && $_ ne '', @values;
+
+ if ( $arg eq 'AddValue' || $arg eq 'Value' ) {
+ foreach my $value (@values) {
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf->id,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'Upload' ) {
+ my $value_hash = _UploadedFile( $args{'Prefix'} . $arg ) or next;
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ %$value_hash,
+ Field => $cf,
+ );
+ push ( @results, $msg );
+ }
+ elsif ( $arg eq 'DeleteValues' ) {
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $value,
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'DeleteValueIds' ) {
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ ValueId => $value,
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'Values' && !$cf->Repeated ) {
+ my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id );
+
+ my %values_hash;
+ foreach my $value ( @values ) {
+ # build up a hash of values that the new set has
+ $values_hash{$value} = 1;
+ next if $cf_values->HasEntry( $value );
+
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+
+ $cf_values->RedoSearch;
+ while ( my $cf_value = $cf_values->Next ) {
+ next if $values_hash{ $cf_value->Content };
+
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $cf_value->Content
+ );
+ push ( @results, $msg);
+ }
+ }
+ elsif ( $arg eq 'Values' ) {
+ my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id );
+
+ # keep everything up to the point of difference, delete the rest
+ my $delete_flag;
+ foreach my $old_cf (@{$cf_values->ItemsArrayRef}) {
+ if (!$delete_flag and @values and $old_cf->Content eq $values[0]) {
+ shift @values;
+ next;
}
+
+ $delete_flag ||= 1;
+ $old_cf->Delete;
+ }
+
+ # now add/replace extra things, if any
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
}
}
- return (@results);
+ else {
+ push ( @results, loc("User asked for an unknown update type"
+ ." for custom field [_1] for [_2] object #[_3]",
+ $cf->Name, ref $args{'Object'}, $args{'Object'}->id )
+ );
+ }
}
+ return @results;
}
-# }}}
-
# {{{ sub ProcessTicketWatchers
=head2 ProcessTicketWatchers ( TicketObj => $Ticket, ARGSRef => \%ARGS );
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
+
my (@results) = ProcessRecordLinks(RecordObj => $Ticket,
ARGSRef => $ARGSRef);
return (@results);
}
+
+=head2 _UploadedFile ( $arg );
+
+Takes a CGI parameter name; if a file is uploaded under that name,
+return a hash reference suitable for AddCustomFieldValue's use:
+C<( Value => $filename, LargeContent => $content, ContentType => $type )>.
+
+Returns C<undef> if no files were uploaded in the C<$arg> field.
+
+=cut
+
+sub _UploadedFile {
+ my $arg = shift;
+ my $cgi_object = $m->cgi_object;
+ my $fh = $cgi_object->upload($arg) or return undef;
+ my $upload_info = $cgi_object->uploadInfo($fh);
+
+ my $filename = "$fh";
+ $filename =~ s#^.*[\\/]##;
+ binmode($fh);
+
+ return {
+ Value => $filename,
+ LargeContent => do { local $/; scalar <$fh> },
+ ContentType => $upload_info->{'Content-Type'},
+ };
+}
+
eval "require RT::Interface::Web_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm});
eval "require RT::Interface::Web_Local";
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