-## $Header: /home/cvs/cvsroot/freeside/rt/lib/RT/Interface/Web.pm,v 1.1 2002-08-12 06:17:08 ivan Exp $
-
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/copyleft/gpl.html.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
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+#
+# END BPS TAGGED BLOCK }}}
## Portions Copyright 2000 Tobias Brox <tobix@fsck.com>
-## Copyright 1996-2002 Jesse Vincent <jesse@bestpractical.com>
## This is a library of static subs to be used by the Mason web
## interface to RT
+
+=head1 NAME
+
+RT::Interface::Web
+
+=begin testing
+
+use_ok(RT::Interface::Web);
+
+=end testing
+
+=cut
+
+
+use strict;
+use warnings;
+
package RT::Interface::Web;
+use HTTP::Date;
+use RT::SavedSearches;
+use URI;
-# {{{ sub NewParser
+# {{{ EscapeUTF8
-=head2 NewParser
+=head2 EscapeUTF8 SCALARREF
- Returns a new Mason::Parser object. Takes a param hash of things
- that get passed to HTML::Mason::Parser. Currently hard coded to only
- take the parameter 'allow_globals'.
+does a css-busting but minimalist escaping of whatever html you're passing in.
=cut
-sub NewParser {
- my %args = (
- allow_globals => undef,
- @_
- );
+sub EscapeUTF8 {
+ my $ref = shift;
+ return unless defined $$ref;
+ my $val = $$ref;
+ use bytes;
+ $val =~ s/&/&/g;
+ $val =~ s/</</g;
+ $val =~ s/>/>/g;
+ $val =~ s/\(/(/g;
+ $val =~ s/\)/)/g;
+ $val =~ s/"/"/g;
+ $val =~ s/'/'/g;
+ $$ref = $val;
+ Encode::_utf8_on($$ref);
+
- my $parser = new HTML::Mason::Parser(
- default_escape_flags => 'h',
- allow_globals => $args{'allow_globals'}
- );
- return ($parser);
}
# }}}
-# {{{ sub NewInterp
+# {{{ EscapeURI
-=head2 NewInterp
+=head2 EscapeURI SCALARREF
- Takes a paremeter hash. Needs a param called 'parser' which is a reference
- to an HTML::Mason::Parser.
- returns a new Mason::Interp object
+Escapes URI component according to RFC2396
=cut
-sub NewInterp {
- my %params = (
- comp_root => [
- [ local => $RT::MasonLocalComponentRoot ],
- [ standard => $RT::MasonComponentRoot ]
- ],
- data_dir => "$RT::MasonDataDir",
- @_
- );
+use Encode qw();
+sub EscapeURI {
+ my $ref = shift;
+ $$ref = Encode::encode_utf8( $$ref );
+ $$ref =~ s/([^a-zA-Z0-9_.!~*'()-])/uc sprintf("%%%02X", ord($1))/eg;
+ Encode::_utf8_on( $$ref );
+}
- #We allow recursive autohandlers to allow for RT auth.
+# }}}
- use HTML::Mason::Interp;
- my $interp = new HTML::Mason::Interp(%params);
+# {{{ WebCanonicalizeInfo
+=head2 WebCanonicalizeInfo();
+
+Different web servers set different environmental varibles. This
+function must return something suitable for REMOTE_USER. By default,
+just downcase $ENV{'REMOTE_USER'}
+
+=cut
+
+sub WebCanonicalizeInfo {
+ my $user;
+
+ if ( defined $ENV{'REMOTE_USER'} ) {
+ $user = lc ( $ENV{'REMOTE_USER'} ) if( length($ENV{'REMOTE_USER'}) );
+ }
+
+ return $user;
}
# }}}
-# {{{ sub NewApacheHandler
+# {{{ WebExternalAutoInfo
-=head2 NewApacheHandler
+=head2 WebExternalAutoInfo($user);
- Takes a Mason::Interp object
- Returns a new Mason::ApacheHandler object
+Returns a hash of user attributes, used when WebExternalAuto is set.
=cut
-sub NewApacheHandler {
- my $interp = shift;
- my $ah = new HTML::Mason::ApacheHandler( interp => $interp );
- return ($ah);
+sub WebExternalAutoInfo {
+ my $user = shift;
+
+ my %user_info;
+
+ $user_info{'Privileged'} = 1;
+
+ if ($^O !~ /^(?:riscos|MacOS|MSWin32|dos|os2)$/) {
+ # Populate fields with information from Unix /etc/passwd
+
+ my ($comments, $realname) = (getpwnam($user))[5, 6];
+ $user_info{'Comments'} = $comments if defined $comments;
+ $user_info{'RealName'} = $realname if defined $realname;
+ }
+ elsif ($^O eq 'MSWin32' and eval 'use Net::AdminMisc; 1') {
+ # Populate fields with information from NT domain controller
+ }
+
+ # and return the wad of stuff
+ return {%user_info};
}
# }}}
-# {{{ sub NewMason11ApacheHandler
-=head2 NewMason11ApacheHandler
+=head2 Redirect URL
- Returns a new Mason::ApacheHandler object
+This routine ells the current user's browser to redirect to URL.
+Additionally, it unties the user's currently active session, helping to avoid
+A bug in Apache::Session 1.81 and earlier which clobbers sessions if we try to use
+a cached DBI statement handle twice at the same time.
=cut
-sub NewMason11ApacheHandler {
- my %args = ( default_escape_flags => 'h',
- allow_globals => [%session],
- comp_root => [
- [ local => $RT::MasonLocalComponentRoot ],
- [ standard => $RT::MasonComponentRoot ]
- ],
- data_dir => "$RT::MasonDataDir",
- args_method => 'CGI'
- );
- my $ah = new HTML::Mason::ApacheHandler(%args);
- return ($ah);
+
+sub Redirect {
+ my $redir_to = shift;
+ untie $HTML::Mason::Commands::session;
+ my $uri = URI->new($redir_to);
+ my $server_uri = URI->new($RT::WebURL);
+
+ # If the user is coming in via a non-canonical
+ # hostname, don't redirect them to the canonical host,
+ # it will just upset them (and invalidate their credentials)
+ if ($uri->host eq $server_uri->host &&
+ $uri->port eq $server_uri->port) {
+ $uri->host($ENV{'HTTP_HOST'});
+ $uri->port($ENV{'SERVER_PORT'});
+ }
+
+ $HTML::Mason::Commands::m->redirect($uri->canonical);
+ $HTML::Mason::Commands::m->abort;
+}
+
+
+=head2 StaticFileHeaders
+
+Send the browser a few headers to try to get it to (somewhat agressively)
+cache RT's static Javascript and CSS files.
+
+This routine could really use _accurate_ heuristics. (XXX TODO)
+
+=cut
+
+sub StaticFileHeaders {
+ # Expire things in a month.
+ $HTML::Mason::Commands::r->headers_out->{'Expires'} = HTTP::Date::time2str( time() + 2592000 );
+
+ # Last modified at server start time
+ $HTML::Mason::Commands::r->headers_out->{'Last-Modified'} = HTTP::Date::time2str($^T);
+
+}
+
+
+package HTML::Mason::Commands;
+use vars qw/$r $m %session/;
+
+
+# {{{ loc
+
+=head2 loc ARRAY
+
+loc is a nice clean global routine which calls $session{'CurrentUser'}->loc()
+with whatever it's called with. If there is no $session{'CurrentUser'},
+it creates a temporary user, so we have something to get a localisation handle
+through
+
+=cut
+
+sub loc {
+
+ if ($session{'CurrentUser'} &&
+ UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
+ return($session{'CurrentUser'}->loc(@_));
+ }
+ elsif ( my $u = eval { RT::CurrentUser->new($RT::SystemUser->Id) } ) {
+ return ($u->loc(@_));
+ }
+ else {
+ # pathetic case -- SystemUser is gone.
+ return $_[0];
+ }
}
# }}}
+# {{{ loc_fuzzy
+
+=head2 loc_fuzzy STRING
+
+loc_fuzzy is for handling localizations of messages that may already
+contain interpolated variables, typically returned from libraries
+outside RT's control. It takes the message string and extracts the
+variable array automatically by matching against the candidate entries
+inside the lexicon file.
+=cut
+sub loc_fuzzy {
+ my $msg = shift;
+
+ if ($session{'CurrentUser'} &&
+ UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
+ return($session{'CurrentUser'}->loc_fuzzy($msg));
+ }
+ else {
+ my $u = RT::CurrentUser->new($RT::SystemUser->Id);
+ return ($u->loc_fuzzy($msg));
+ }
+}
# }}}
-package HTML::Mason::Commands;
# {{{ sub Abort
# Error - calls Error and aborts
sub Abort {
- if ( $session{'ErrorDocument'} && $session{'ErrorDocumentType'} ) {
- SetContentType( $session{'ErrorDocumentType'} );
- $m->comp( $session{'ErrorDocument'}, Why => shift );
+ if ($session{'ErrorDocument'} &&
+ $session{'ErrorDocumentType'}) {
+ $r->content_type($session{'ErrorDocumentType'});
+ $m->comp($session{'ErrorDocument'} , Why => shift);
$m->abort;
- }
- else {
- SetContentType('text/html');
- $m->comp( "/Elements/Error", Why => shift );
+ }
+ else {
+ $m->comp("/Elements/Error" , Why => shift);
$m->abort;
}
}
=head2 CreateTicket ARGS
Create a new ticket, using Mason's %ARGS. returns @results.
+
=cut
sub CreateTicket {
my $starts = new RT::Date( $session{'CurrentUser'} );
$starts->Set( Format => 'unknown', Value => $ARGS{'Starts'} );
- my @Requestors = split ( /,/, $ARGS{'Requestors'} );
- my @Cc = split ( /,/, $ARGS{'Cc'} );
- my @AdminCc = split ( /,/, $ARGS{'AdminCc'} );
+ my @Requestors = split ( /\s*,\s*/, $ARGS{'Requestors'} );
+ my @Cc = split ( /\s*,\s*/, $ARGS{'Cc'} );
+ my @AdminCc = split ( /\s*,\s*/, $ARGS{'AdminCc'} );
my $MIMEObj = MakeMIMEEntity(
Subject => $ARGS{'Subject'},
From => $ARGS{'From'},
Cc => $ARGS{'Cc'},
Body => $ARGS{'Content'},
- AttachmentFieldName => 'Attach'
);
+ if ( $ARGS{'Attachments'} ) {
+ my $rv = $MIMEObj->make_multipart;
+ $RT::Logger->error("Couldn't make multipart message")
+ if !$rv || $rv !~ /^(?:DONE|ALREADY)$/;
+
+ foreach ( values %{$ARGS{'Attachments'}} ) {
+ unless ( $_ ) {
+ $RT::Logger->error("Couldn't add empty attachemnt");
+ next;
+ }
+ $MIMEObj->add_part($_);
+ }
+ }
+
my %create_args = (
- Queue => $ARGS{Queue},
- Owner => $ARGS{Owner},
- InitialPriority => $ARGS{InitialPriority},
- FinalPriority => $ARGS{FinalPriority},
- TimeLeft => $ARGS{TimeLeft},
- TimeWorked => $ARGS{TimeWorked},
+ Type => $ARGS{'Type'} || 'ticket',
+ Queue => $ARGS{'Queue'},
+ Owner => $ARGS{'Owner'},
+ InitialPriority => $ARGS{'InitialPriority'},
+ FinalPriority => $ARGS{'FinalPriority'},
+ TimeLeft => $ARGS{'TimeLeft'},
+ TimeEstimated => $ARGS{'TimeEstimated'},
+ TimeWorked => $ARGS{'TimeWorked'},
Requestor => \@Requestors,
Cc => \@Cc,
AdminCc => \@AdminCc,
- Subject => $ARGS{Subject},
- Status => $ARGS{Status},
+ Subject => $ARGS{'Subject'},
+ Status => $ARGS{'Status'},
Due => $due->ISO,
Starts => $starts->ISO,
MIMEObj => $MIMEObj
);
+ foreach my $arg (keys %ARGS) {
+ next if $arg =~ /-(?:Magic|Category)$/;
- # we need to get any KeywordSelect-<integer> fields into %create_args..
- grep { $_ =~ /^KeywordSelect-/ &&{ $create_args{$_} = $ARGS{$_} } } %ARGS;
+ if ($arg =~ /^Object-RT::Transaction--CustomField-/) {
+ $create_args{$arg} = $ARGS{$arg};
+ }
+ # Object-RT::Ticket--CustomField-3-Values
+ elsif ($arg =~ /^Object-RT::Ticket--CustomField-(\d+)(.*?)$/) {
+ my $cfid = $1;
+ my $cf = RT::CustomField->new( $session{'CurrentUser'});
+ $cf->Load($cfid);
+
+ if ( $cf->Type eq 'Freeform' && ! $cf->SingleValue) {
+ $ARGS{$arg} =~ s/\r\n/\n/g;
+ $ARGS{$arg} = [split('\n', $ARGS{$arg})];
+ }
- my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
- unless ( $id && $Trans ) {
- Abort($ErrMsg);
- }
- my @linktypes = qw( DependsOn MemberOf RefersTo );
+ if ( $cf->Type =~ /text/i) { # Catch both Text and Wikitext
+ $ARGS{$arg} =~ s/\r//g;
+ }
- foreach my $linktype (@linktypes) {
- foreach my $luri ( split ( / /, $ARGS{"new-$linktype"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Ticket->AddLink(
- Target => $luri,
- Type => $linktype
- );
- push ( @Actions, $msg ) unless ($val);
+ if ( $arg =~ /-Upload$/ ) {
+ $create_args{"CustomField-".$cfid} = _UploadedFile($arg);
+ }
+ else {
+ $create_args{"CustomField-".$cfid} = $ARGS{"$arg"};
+ }
}
+ }
- foreach my $luri ( split ( / /, $ARGS{"$linktype-new"} ) ) {
- my ( $val, $msg ) = $Ticket->AddLink(
- Base => $luri,
- Type => $linktype
- );
- push ( @Actions, $msg ) unless ($val);
- }
+ # XXX TODO This code should be about six lines. and badly needs refactoring.
+
+ # {{{ turn new link lists into arrays, and pass in the proper arguments
+ my (@dependson, @dependedonby, @parents, @children, @refersto, @referredtoby);
+
+ foreach my $luri ( split ( / /, $ARGS{"new-DependsOn"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @dependson, $luri;
+ }
+ $create_args{'DependsOn'} = \@dependson;
+
+ foreach my $luri ( split ( / /, $ARGS{"DependsOn-new"} ) ) {
+ push @dependedonby, $luri;
+ }
+ $create_args{'DependedOnBy'} = \@dependedonby;
+
+ foreach my $luri ( split ( / /, $ARGS{"new-MemberOf"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @parents, $luri;
+ }
+ $create_args{'Parents'} = \@parents;
+
+ foreach my $luri ( split ( / /, $ARGS{"MemberOf-new"} ) ) {
+ push @children, $luri;
+ }
+ $create_args{'Children'} = \@children;
+
+ foreach my $luri ( split ( / /, $ARGS{"new-RefersTo"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @refersto, $luri;
}
+ $create_args{'RefersTo'} = \@refersto;
- push ( @Actions, $ErrMsg );
+ foreach my $luri ( split ( / /, $ARGS{"RefersTo-new"} ) ) {
+ push @referredtoby, $luri;
+ }
+ $create_args{'ReferredToBy'} = \@referredtoby;
+ # }}}
+
+
+ my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
+ unless ( $id ) {
+ Abort($ErrMsg);
+ }
+
+ push ( @Actions, split("\n", $ErrMsg) );
unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
Abort( "No permission to view newly created ticket #"
. $Ticket->id . "." );
);
#Make the update content have no 'weird' newlines in it
- if ( $args{ARGSRef}->{'UpdateContent'} ) {
+ if ( $args{ARGSRef}->{'UpdateTimeWorked'}
+ || $args{ARGSRef}->{'UpdateContent'}
+ || $args{ARGSRef}->{'UpdateAttachments'} )
+ {
if (
$args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() )
}
my $Message = MakeMIMEEntity(
- Subject => $args{ARGSRef}->{'UpdateSubject'},
- Body => $args{ARGSRef}->{'UpdateContent'},
- AttachmentFieldName => 'UpdateAttachment'
+ Subject => $args{ARGSRef}->{'UpdateSubject'},
+ Body => $args{ARGSRef}->{'UpdateContent'},
);
- ## Check whether this was a refresh or not.
-
- # Match Correspondence or Comments.
- my $trans_flag = -2;
- my $trans_type = undef;
- my $orig_trans = $args{ARGSRef}->{'UpdateType'};
- if ( $orig_trans =~ /^(private|public)$/ ) {
- $trans_type = "Comment";
- }elsif ( $orig_trans eq 'response' ) {
- $trans_type = "Correspond";
- }
-
- # Do we have a transaction that we need to update on? session
- if( defined( $trans_type ) ){
- $trans_flag = 0;
-
- # Prepare a checksum.
- # See perldoc -f unpack for example of this.
- my $this_checksum = unpack("%32C*", $Message->body_as_string ) % 65535;
-
- # The above *could* generate duplicate checksums. Crosscheck with
- # the length.
- my $this_length = length( $Message->body_as_string );
-
- # Don't forget the ticket id.
- my $this_id = $args{TicketObj}->id;
-
- # Check whether the previous transaction in the
- # ticket is the same as the current transaction.
- if( defined( $session{'prev_trans_type'} ) && defined( $session{'prev_trans_chksum'} ) && defined( $session{'prev_trans_length'} ) && defined( $session{'prev_trans_tickid'} ) ){
- if( $session{'prev_trans_type'} eq $orig_trans && $session{'prev_trans_chksum'} == $this_checksum && $session{'prev_trans_length'} == $this_length && $session{'prev_trans_tickid'} == $this_id ){
- # Its the same as the previous transaction for this user.
- $trans_flag = -1;
- }
- }
-
- # Store them for next time.
- $session{'prev_trans_type'} = $orig_trans;
- $session{'prev_trans_chksum'} = $this_checksum;
- $session{'prev_trans_length'} = $this_length;
- $session{'prev_trans_tickid'} = $this_id;
-
- if( $trans_flag == -1 ){
- push ( @{ $args{'Actions'} },
-"This appears to be a duplicate of your previous update (please do not refresh this page)" );
- }
-
-
- if ( $trans_type eq 'Comment' && $trans_flag >= 0 ) {
- my ( $Transaction, $Description ) = $args{TicketObj}->Comment(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push ( @{ $args{Actions} }, $Description );
- }
- elsif ( $trans_type eq 'Correspond' && $trans_flag >= 0 ) {
- my ( $Transaction, $Description ) = $args{TicketObj}->Correspond(
- CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
- BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
- MIMEObj => $Message,
- TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
- );
- push ( @{ $args{Actions} }, $Description );
- }
- }
+ $Message->head->add( 'Message-ID' =>
+ "<rt-"
+ . $RT::VERSION . "-"
+ . $$ . "-"
+ . CORE::time() . "-"
+ . int(rand(2000)) . "."
+ . $args{'TicketObj'}->id . "-"
+ . "0" . "-" # Scrip
+ . "0" . "@" # Email sent
+ . $RT::Organization
+ . ">" );
+ my $old_txn = RT::Transaction->new( $session{'CurrentUser'} );
+ if ( $args{ARGSRef}->{'QuoteTransaction'} ) {
+ $old_txn->Load( $args{ARGSRef}->{'QuoteTransaction'} );
+ }
else {
- push ( @{ $args{'Actions'} },
- "Update type was neither correspondence nor comment. Update not recorded"
- );
+ $old_txn = $args{TicketObj}->Transactions->First();
}
+
+ if ( $old_txn->Message && $old_txn->Message->First ) {
+ my @in_reply_to = split(/\s+/m, $old_txn->Message->First->GetHeader('In-Reply-To') || '');
+ my @references = split(/\s+/m, $old_txn->Message->First->GetHeader('References') || '' );
+ my @msgid = split(/\s+/m,$old_txn->Message->First->GetHeader('Message-ID') || '');
+ my @rtmsgid = split(/\s+/m,$old_txn->Message->First->GetHeader('RT-Message-ID') || '');
+
+ $Message->head->replace( 'In-Reply-To', join (' ', @rtmsgid ? @rtmsgid : @msgid));
+ $Message->head->replace( 'References', join(' ', @references, @msgid, @rtmsgid));
+ }
+
+ if ( $args{ARGSRef}->{'UpdateAttachments'} ) {
+ $Message->make_multipart;
+ $Message->add_part($_)
+ foreach values %{ $args{ARGSRef}->{'UpdateAttachments'} };
}
+
+ ## TODO: Implement public comments
+ if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
+ my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push( @{ $args{Actions} }, $Description );
+ $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
+ }
+ elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
+ my ( $Transaction, $Description, $Object ) =
+ $args{TicketObj}->Correspond(
+ CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
+ BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
+ MIMEObj => $Message,
+ TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}
+ );
+ push( @{ $args{Actions} }, $Description );
+ $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object;
+ }
+ else {
+ push(
+ @{ $args{'Actions'} },
+ loc("Update type was neither correspondence nor comment.") . " "
+ . loc("Update not recorded.")
+ );
+ }
+}
}
# }}}
Cc => undef,
Body => undef,
AttachmentFieldName => undef,
- @_
+# map Encode::encode_utf8($_), @_,
+ @_,
);
#Make the update content have no 'weird' newlines in it
$args{'Body'} =~ s/\r\n/\n/gs;
- my $Message = MIME::Entity->build(
- Subject => $args{'Subject'} || "",
- From => $args{'From'},
- Cc => $args{'Cc'},
- Data => [ $args{'Body'} ]
- );
+ my $Message;
+ {
+ # MIME::Head is not happy in utf-8 domain. This only happens
+ # when processing an incoming email (so far observed).
+ no utf8;
+ use bytes;
+ $Message = MIME::Entity->build(
+ Subject => $args{'Subject'} || "",
+ From => $args{'From'},
+ Cc => $args{'Cc'},
+ 'Charset:' => 'utf8',
+ Data => [ $args{'Body'} ]
+ );
+ }
- my $cgi_object = CGIObject();
- if ( $cgi_object->param( $args{'AttachmentFieldName'} ) ) {
+ my $cgi_object = $m->cgi_object;
- my $cgi_filehandle =
- $cgi_object->upload( $args{'AttachmentFieldName'} );
+ if (my $filehandle = $cgi_object->upload( $args{'AttachmentFieldName'} ) ) {
- use File::Temp qw(tempfile tempdir);
- #foreach my $filehandle (@filenames) {
- # my ( $fh, $temp_file ) = tempfile();
+ use File::Temp qw(tempfile tempdir);
- #$binmode $fh; #thank you, windows
+ #foreach my $filehandle (@filenames) {
- # We're having trouble with tempfiles not getting created. Let's try it with
- # a scalar instead
+ my ( $fh, $temp_file );
+ for ( 1 .. 10 ) {
+ # on NFS and NTFS, it is possible that tempfile() conflicts
+ # with other processes, causing a race condition. we try to
+ # accommodate this by pausing and retrying.
+ last if ($fh, $temp_file) = eval { tempfile( UNLINK => 1) };
+ sleep 1;
+ }
- my ( $buffer, @file );
+ binmode $fh; #thank you, windows
+ my ($buffer);
+ while ( my $bytesread = read( $filehandle, $buffer, 4096 ) ) {
+ print $fh $buffer;
+ }
- while ( my $bytesread = read( $cgi_filehandle, $buffer, 4096 ) ) {
- push ( @file, $buffer );
- }
+ my $uploadinfo = $cgi_object->uploadInfo($filehandle);
- $RT::Logger->debug($file);
- my $filename = "$cgi_filehandle";
- $filename =~ s#^(.*)/##;
- $filename =~ s#^(.*)\\##;
- my $uploadinfo = $cgi_object->uploadInfo($cgi_filehandle);
- $Message->attach(
- Data => \@file,
-
- #Path => $temp_file,
- Filename => $filename,
- Type => $uploadinfo->{'Content-Type'}
- );
+ # Prefer the cached name first over CGI.pm stringification.
+ my $filename = $RT::Mason::CGI::Filename;
+ $filename = "$filehandle" unless defined($filename);
+
+ $filename =~ s#^.*[\\/]##;
+
+ $Message->attach(
+ Path => $temp_file,
+ Filename => Encode::decode_utf8($filename),
+ Type => $uploadinfo->{'Content-Type'},
+ );
+ close($fh);
- #close($fh);
- #unlink($temp_file);
+ # }
- # }
}
+
$Message->make_singlepart();
+ RT::I18N::SetMIMEEntityToUTF8($Message); # convert text parts into utf-8
+
return ($Message);
}
elsif ( $args{ARGS}->{'GotoPage'} eq 'Prev' ) {
$session{'tickets'}->PrevPage;
}
+ elsif ( $args{ARGS}->{'GotoPage'} > 0 ) {
+ $session{'tickets'}->GotoPage( $args{ARGS}->{GotoPage} - 1 );
+ }
# }}}
# }}}
# {{{ Limit requestor email
+ if ( $args{ARGS}->{'ValueOfWatcherRole'} ne '' ) {
+ $session{'tickets'}->LimitWatcher(
+ TYPE => $args{ARGS}->{'WatcherRole'},
+ VALUE => $args{ARGS}->{'ValueOfWatcherRole'},
+ OPERATOR => $args{ARGS}->{'WatcherRoleOp'},
- if ( $args{ARGS}->{'ValueOfRequestor'} ne '' ) {
- my $alias = $session{'tickets'}->LimitRequestor(
- VALUE => $args{ARGS}->{'ValueOfRequestor'},
- OPERATOR => $args{ARGS}->{'RequestorOp'},
);
-
}
# }}}
# }}}
# {{{ Limit Subject
if ( $args{ARGS}->{'ValueOfSubject'} ne '' ) {
+ my $val = $args{ARGS}->{'ValueOfSubject'};
+ if ($args{ARGS}->{'SubjectOp'} =~ /like/) {
+ $val = "%".$val."%";
+ }
$session{'tickets'}->LimitSubject(
- VALUE => $args{ARGS}->{'ValueOfSubject'},
+ VALUE => $val,
OPERATOR => $args{ARGS}->{'SubjectOp'},
);
}
# }}}
# {{{ Limit Dates
if ( $args{ARGS}->{'ValueOfDate'} ne '' ) {
-
my $date = ParseDateToISO( $args{ARGS}->{'ValueOfDate'} );
$args{ARGS}->{'DateType'} =~ s/_Date$//;
- $session{'tickets'}->LimitDate(
- FIELD => $args{ARGS}->{'DateType'},
- VALUE => $date,
- OPERATOR => $args{ARGS}->{'DateOp'},
- );
+ if ( $args{ARGS}->{'DateType'} eq 'Updated' ) {
+ $session{'tickets'}->LimitTransactionDate(
+ VALUE => $date,
+ OPERATOR => $args{ARGS}->{'DateOp'},
+ );
+ }
+ else {
+ $session{'tickets'}->LimitDate( FIELD => $args{ARGS}->{'DateType'},
+ VALUE => $date,
+ OPERATOR => $args{ARGS}->{'DateOp'},
+ );
+ }
}
# }}}
# {{{ Limit Content
- if ( $args{ARGS}->{'ValueOfContent'} ne '' ) {
- $session{'tickets'}->LimitContent(
- VALUE => $args{ARGS}->{'ValueOfContent'},
- OPERATOR => $args{ARGS}->{'ContentOp'},
+ if ( $args{ARGS}->{'ValueOfAttachmentField'} ne '' ) {
+ my $val = $args{ARGS}->{'ValueOfAttachmentField'};
+ if ($args{ARGS}->{'AttachmentFieldOp'} =~ /like/) {
+ $val = "%".$val."%";
+ }
+ $session{'tickets'}->Limit(
+ FIELD => $args{ARGS}->{'AttachmentField'},
+ VALUE => $val,
+ OPERATOR => $args{ARGS}->{'AttachmentFieldOp'},
);
}
# }}}
- # {{{ Limit KeywordSelects
- foreach my $KeywordSelectId (
- map { /^KeywordSelect(\d+)$/; $1 }
- grep { /^KeywordSelect(\d+)$/; } keys %{ $args{ARGS} }
- )
- {
- my $form = $args{ARGS}->{"KeywordSelect$KeywordSelectId"};
- my $oper = $args{ARGS}->{"KeywordSelectOp$KeywordSelectId"};
- foreach my $KeywordId ( ref($form) ? @{$form} : ($form) ) {
- next unless ($KeywordId);
+ # {{{ Limit CustomFields
+
+ foreach my $arg ( keys %{ $args{ARGS} } ) {
+ my $id;
+ if ( $arg =~ /^CustomField(\d+)$/ ) {
+ $id = $1;
+ }
+ else {
+ next;
+ }
+ next unless ( $args{ARGS}->{$arg} );
+
+ my $form = $args{ARGS}->{$arg};
+ my $oper = $args{ARGS}->{ "CustomFieldOp" . $id };
+ foreach my $value ( ref($form) ? @{$form} : ($form) ) {
my $quote = 1;
- if ( $KeywordId =~ /^null$/i ) {
+ if ($oper =~ /like/i) {
+ $value = "%".$value."%";
+ }
+ if ( $value =~ /^null$/i ) {
#Don't quote the string 'null'
$quote = 0;
$oper = 'IS' if ( $oper eq '=' );
$oper = 'IS NOT' if ( $oper eq '!=' );
}
- $session{'tickets'}->LimitKeyword(
- KEYWORDSELECT => $KeywordSelectId,
- OPERATOR => $oper,
- QUOTEVALUE => $quote,
- KEYWORD => $KeywordId
- );
+ $session{'tickets'}->LimitCustomField( CUSTOMFIELD => $id,
+ OPERATOR => $oper,
+ QUOTEVALUE => $quote,
+ VALUE => $value );
}
}
# }}}
+
}
# }}}
sub ParseDateToISO {
my $date = shift;
- my $date_obj = new RT::Date($CurrentUser);
+ my $date_obj = RT::Date->new($session{'CurrentUser'});
$date_obj->Set(
Format => 'unknown',
Value => $date
# }}}
-# {{{ sub Config
-# TODO: This might eventually read the cookies, user configuration
-# information from the DB, queue configuration information from the
-# DB, etc.
-
-sub Config {
- my $args = shift;
- my $key = shift;
- return $args->{$key} || $RT::WebOptions{$key};
-}
-
-# }}}
-
# {{{ sub ProcessACLChanges
sub ProcessACLChanges {
- my $ACLref = shift;
my $ARGSref = shift;
- my @CheckACL = @$ACLref;
my %ARGS = %$ARGSref;
my ( $ACL, @results );
- # {{{ Add rights
- foreach $ACL (@CheckACL) {
- my ($Principal);
-
- next unless ($ACL);
-
- # Parse out what we're really talking about.
- if ( $ACL =~ /^(.*?)-(\d+)-(.*?)-(\d+)/ ) {
- my $PrincipalType = $1;
- my $PrincipalId = $2;
- my $Scope = $3;
- my $AppliesTo = $4;
-
- # {{{ Create an object called Principal
- # so we can do rights operations
-
- if ( $PrincipalType eq 'User' ) {
- $Principal = new RT::User( $session{'CurrentUser'} );
- }
- elsif ( $PrincipalType eq 'Group' ) {
- $Principal = new RT::Group( $session{'CurrentUser'} );
- }
- else {
- Abort("$PrincipalType unknown principal type");
- }
- $Principal->Load($PrincipalId)
- || Abort("$PrincipalType $PrincipalId couldn't be loaded");
+ foreach my $arg (keys %ARGS) {
+ if ($arg =~ /GrantRight-(\d+)-(.*?)-(\d+)$/) {
+ my $principal_id = $1;
+ my $object_type = $2;
+ my $object_id = $3;
+ my $rights = $ARGS{$arg};
- # }}}
+ my $principal = RT::Principal->new($session{'CurrentUser'});
+ $principal->Load($principal_id);
- # {{{ load up an RT::ACL object with the same current vals of this ACL
+ my $obj;
- my $CurrentACL = new RT::ACL( $session{'CurrentUser'} );
- if ( $Scope eq 'Queue' ) {
- $CurrentACL->LimitToQueue($AppliesTo);
- }
- elsif ( $Scope eq 'System' ) {
- $CurrentACL->LimitToSystem();
+ if ($object_type eq 'RT::System') {
+ $obj = $RT::System;
+ } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
+ $obj = $object_type->new($session{'CurrentUser'});
+ $obj->Load($object_id);
+ } else {
+ push (@results, loc("System Error"). ': '.
+ loc("Rights could not be granted for [_1]", $object_type));
+ next;
}
- $CurrentACL->LimitPrincipalToType($PrincipalType);
- $CurrentACL->LimitPrincipalToId($PrincipalId);
-
- # }}}
-
- # {{{ Get the values of the select we're working with
- # into an array. it will contain all the new rights that have
- # been granted
- #Hack to turn the ACL returned into an array
- my @rights =
- ref( $ARGS{"GrantACE-$ACL"} ) eq 'ARRAY'
- ? @{ $ARGS{"GrantACE-$ACL"} }
- : ( $ARGS{"GrantACE-$ACL"} );
-
- # }}}
-
- # {{{ Add any rights we need.
-
+ my @rights = ref($ARGS{$arg}) eq 'ARRAY' ? @{$ARGS{$arg}} : ($ARGS{$arg});
foreach my $right (@rights) {
next unless ($right);
-
- #if the right that's been selected wasn't there before, add it.
- unless (
- $CurrentACL->HasEntry(
- RightScope => "$Scope",
- RightName => "$right",
- RightAppliesTo => "$AppliesTo",
- PrincipalType => $PrincipalType,
- PrincipalId => $Principal->Id
- )
- )
- {
-
- #Add new entry to list of rights.
- if ( $Scope eq 'Queue' ) {
- my $Queue = new RT::Queue( $session{'CurrentUser'} );
- $Queue->Load($AppliesTo);
- unless ( $Queue->id ) {
- Abort("Couldn't find a queue called $AppliesTo");
- }
-
- my ( $val, $msg ) = $Principal->GrantQueueRight(
- RightAppliesTo => $Queue->id,
- RightName => "$right"
- );
-
- if ($val) {
- push ( @results,
- "Granted right $right to "
- . $Principal->Name
- . " for queue "
- . $Queue->Name );
- }
- else {
- push ( @results, $msg );
- }
- }
- elsif ( $Scope eq 'System' ) {
- my ( $val, $msg ) = $Principal->GrantSystemRight(
- RightAppliesTo => $AppliesTo,
- RightName => "$right"
- );
- if ($val) {
- push ( @results, "Granted system right '$right' to "
- . $Principal->Name );
- }
- else {
- push ( @results, $msg );
- }
- }
- }
+ my ($val, $msg) = $principal->GrantRight(Object => $obj, Right => $right);
+ push (@results, $msg);
}
-
- # }}}
}
- }
-
- # }}} Add rights
-
- # {{{ remove any rights that have been deleted
-
- my @RevokeACE =
- ref( $ARGS{"RevokeACE"} ) eq 'ARRAY'
- ? @{ $ARGS{"RevokeACE"} }
- : ( $ARGS{"RevokeACE"} );
-
- foreach my $aceid (@RevokeACE) {
-
- my $right = new RT::ACE( $session{'CurrentUser'} );
- $right->Load($aceid);
- next unless ( $right->id );
+ elsif ($arg =~ /RevokeRight-(\d+)-(.*?)-(\d+)-(.*?)$/) {
+ my $principal_id = $1;
+ my $object_type = $2;
+ my $object_id = $3;
+ my $right = $4;
+
+ my $principal = RT::Principal->new($session{'CurrentUser'});
+ $principal->Load($principal_id);
+ next unless ($right);
+ my $obj;
+
+ if ($object_type eq 'RT::System') {
+ $obj = $RT::System;
+ } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
+ $obj = $object_type->new($session{'CurrentUser'});
+ $obj->Load($object_id);
+ } else {
+ push (@results, loc("System Error"). ': '.
+ loc("Rights could not be revoked for [_1]", $object_type));
+ next;
+ }
+ my ($val, $msg) = $principal->RevokeRight(Object => $obj, Right => $right);
+ push (@results, $msg);
+ }
- my $phrase = "Revoked "
- . $right->PrincipalType . " "
- . $right->PrincipalObj->Name
- . "'s right to "
- . $right->RightName;
- if ( $right->RightScope eq 'System' ) {
- $phrase .= ' across all queues.';
- }
- else {
- $phrase .= ' for the queue ' . $right->AppliesToObj->Name . '.';
- }
- my ( $val, $msg ) = $right->Delete();
- if ($val) {
- push ( @results, $phrase );
- }
- else {
- push ( @results, $msg );
- }
}
- # }}}
-
return (@results);
-}
+
+ }
# }}}
ARGSRef => undef,
AttributesRef => undef,
Object => undef,
+ AttributePrefix => undef,
@_
);
- my (@results);
+ my $Object = $args{'Object'};
+ my @results = $Object->Update(AttributesRef => $args{'AttributesRef'},
+ ARGSRef => $args{'ARGSRef'},
+ AttributePrefix => $args{'AttributePrefix'}
+ );
- my $object = $args{'Object'};
- my $attributes = $args{'AttributesRef'};
- my $ARGSRef = $args{'ARGSRef'};
+ return (@results);
+}
- foreach $attribute (@$attributes) {
- if ( ( defined $ARGSRef->{"$attribute"} )
- and ( $ARGSRef->{"$attribute"} ne $object->$attribute() ) )
- {
- $ARGSRef->{"$attribute"} =~ s/\r\n/\n/gs;
+# }}}
+
+# {{{ Sub ProcessCustomFieldUpdates
+
+sub ProcessCustomFieldUpdates {
+ my %args = (
+ CustomFieldObj => undef,
+ ARGSRef => undef,
+ @_
+ );
+
+ my $Object = $args{'CustomFieldObj'};
+ my $ARGSRef = $args{'ARGSRef'};
- my $method = "Set$attribute";
- my ( $code, $msg ) = $object->$method( $ARGSRef->{"$attribute"} );
- push @results, "$attribute: $msg";
+ my @attribs = qw( Name Type Description Queue SortOrder);
+ my @results = UpdateRecordObject(
+ AttributesRef => \@attribs,
+ Object => $Object,
+ ARGSRef => $ARGSRef
+ );
+
+ if ( $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" } ) {
+
+ my ( $addval, $addmsg ) = $Object->AddValue(
+ Name =>
+ $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" },
+ Description => $ARGSRef->{ "CustomField-"
+ . $Object->Id
+ . "-AddValue-Description" },
+ SortOrder => $ARGSRef->{ "CustomField-"
+ . $Object->Id
+ . "-AddValue-SortOrder" },
+ );
+ push ( @results, $addmsg );
+ }
+ my @delete_values = (
+ ref $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } eq
+ 'ARRAY' )
+ ? @{ $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } }
+ : ( $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } );
+ foreach my $id (@delete_values) {
+ next unless defined $id;
+ my ( $err, $msg ) = $Object->DeleteValue($id);
+ push ( @results, $msg );
+ }
+
+ my $vals = $Object->Values();
+ while (my $cfv = $vals->Next()) {
+ if (my $so = $ARGSRef->{ 'CustomField-' . $Object->Id . '-SortOrder' . $cfv->Id }) {
+ if ($cfv->SortOrder != $so) {
+ my ( $err, $msg ) = $cfv->SetSortOrder($so);
+ push ( @results, $msg );
+ }
}
}
+
return (@results);
}
Subject
FinalPriority
Priority
+ TimeEstimated
TimeWorked
TimeLeft
+ Type
Status
Queue
);
+
if ( $ARGSRef->{'Queue'} and ( $ARGSRef->{'Queue'} !~ /^(\d+)$/ ) ) {
my $tempqueue = RT::Queue->new($RT::SystemUser);
$tempqueue->Load( $ARGSRef->{'Queue'} );
}
}
+
+ # Status isn't a field that can be set to a null value.
+ # RT core complains if you try
+ delete $ARGSRef->{'Status'} unless ($ARGSRef->{'Status'});
+
my @results = UpdateRecordObject(
AttributesRef => \@attribs,
Object => $TicketObj,
);
# We special case owner changing, so we can use ForceOwnerChange
- if ( $ARGSRef->{'Owner'} && ( $TicketObj->Owner ne $ARGSRef->{'Owner'} ) ) {
+ if ( $ARGSRef->{'Owner'} && ( $TicketObj->Owner != $ARGSRef->{'Owner'} ) ) {
my ($ChownType);
if ( $ARGSRef->{'ForceOwnerChange'} ) {
$ChownType = "Force";
my ( $val, $msg ) =
$TicketObj->SetOwner( $ARGSRef->{'Owner'}, $ChownType );
- push ( @results, "$msg" );
+ push ( @results, $msg );
}
# }}}
# }}}
+sub ProcessTicketCustomFieldUpdates {
+ my %args = @_;
+ $args{'Object'} = delete $args{'TicketObj'};
+ my $ARGSRef = { %{ $args{'ARGSRef'} } };
+
+ # Build up a list of objects that we want to work with
+ my %custom_fields_to_mod;
+ foreach my $arg ( keys %$ARGSRef ) {
+ if ( $arg =~ /^Ticket-(\d+-.*)/) {
+ $ARGSRef->{"Object-RT::Ticket-$1"} = delete $ARGSRef->{$arg};
+ }
+ elsif ( $arg =~ /^CustomField-(\d+-.*)/) {
+ $ARGSRef->{"Object-RT::Ticket--$1"} = delete $ARGSRef->{$arg};
+ }
+ }
+
+ return ProcessObjectCustomFieldUpdates(%args, ARGSRef => $ARGSRef);
+}
+
+sub ProcessObjectCustomFieldUpdates {
+ my %args = @_;
+ my $ARGSRef = $args{'ARGSRef'};
+ my @results;
+
+ # Build up a list of objects that we want to work with
+ my %custom_fields_to_mod;
+ foreach my $arg ( keys %$ARGSRef ) {
+ # format: Object-<object class>-<object id>-CustomField-<CF id>-<commands>
+ next unless $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-(.*)$/;
+
+ # For each of those objects, find out what custom fields we want to work with.
+ $custom_fields_to_mod{ $1 }{ $2 || 0 }{ $3 }{ $4 } = $ARGSRef->{ $arg };
+ }
+
+ # For each of those objects
+ foreach my $class ( keys %custom_fields_to_mod ) {
+ foreach my $id ( keys %{$custom_fields_to_mod{$class}} ) {
+ my $Object = $args{'Object'};
+ $Object = $class->new( $session{'CurrentUser'} )
+ unless $Object && ref $Object eq $class;
+
+ $Object->Load( $id ) unless ($Object->id || 0) == $id;
+ unless ( $Object->id ) {
+ $RT::Logger->warning("Couldn't load object $class #$id");
+ next;
+ }
+
+ foreach my $cf ( keys %{ $custom_fields_to_mod{ $class }{ $id } } ) {
+ my $CustomFieldObj = RT::CustomField->new( $session{'CurrentUser'} );
+ $CustomFieldObj->LoadById( $cf );
+ unless ( $CustomFieldObj->id ) {
+ $RT::Logger->warning("Couldn't load custom field #$id");
+ next;
+ }
+ push @results, _ProcessObjectCustomFieldUpdates(
+ Prefix => "Object-$class-$id-CustomField-$cf-",
+ Object => $Object,
+ CustomField => $CustomFieldObj,
+ ARGS => $custom_fields_to_mod{$class}{$id}{$cf},
+ );
+ }
+ }
+ }
+ return @results;
+}
+
+sub _ProcessObjectCustomFieldUpdates {
+ my %args = @_;
+ my $cf = $args{'CustomField'};
+ my $cf_type = $cf->Type;
+
+ my @results;
+ foreach my $arg ( keys %{ $args{'ARGS'} } ) {
+
+ # since http won't pass in a form element with a null value, we need
+ # to fake it
+ if ( $arg eq 'Values-Magic' ) {
+ # We don't care about the magic, if there's really a values element;
+ next if $args{'ARGS'}->{'Value'} || $args{'ARGS'}->{'Values'};
+
+ # "Empty" values does not mean anything for Image and Binary fields
+ next if $cf_type =~ /^(?:Image|Binary)$/;
+
+ $arg = 'Values';
+ $args{'ARGS'}->{'Values'} = undef;
+ }
+
+ my @values = ();
+ if ( ref $args{'ARGS'}->{ $arg } eq 'ARRAY' ) {
+ @values = @{ $args{'ARGS'}->{$arg} };
+ } elsif ( $cf_type =~ /text/i ) { # Both Text and Wikitext
+ @values = ($args{'ARGS'}->{$arg});
+ } else {
+ @values = split /\n/, $args{'ARGS'}->{ $arg };
+ }
+
+ if ( ( $cf_type eq 'Freeform' && !$cf->SingleValue ) || $cf_type =~ /text/i ) {
+ s/\r//g foreach @values;
+ }
+ @values = grep defined && $_ ne '', @values;
+
+ if ( $arg eq 'AddValue' || $arg eq 'Value' ) {
+ foreach my $value (@values) {
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf->id,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'Upload' ) {
+ my $value_hash = _UploadedFile( $args{'Prefix'} . $arg ) or next;
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ %$value_hash,
+ Field => $cf,
+ );
+ push ( @results, $msg );
+ }
+ elsif ( $arg eq 'DeleteValues' ) {
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $value,
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'DeleteValueIds' ) {
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ ValueId => $value,
+ );
+ push ( @results, $msg );
+ }
+ }
+ elsif ( $arg eq 'Values' && !$cf->Repeated ) {
+ my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id );
+
+ my %values_hash;
+ foreach my $value ( @values ) {
+ # build up a hash of values that the new set has
+ $values_hash{$value} = 1;
+ next if $cf_values->HasEntry( $value );
+
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+
+ $cf_values->RedoSearch;
+ while ( my $cf_value = $cf_values->Next ) {
+ next if $values_hash{ $cf_value->Content };
+
+ my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue(
+ Field => $cf,
+ Value => $cf_value->Content
+ );
+ push ( @results, $msg);
+ }
+ }
+ elsif ( $arg eq 'Values' ) {
+ my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id );
+
+ # keep everything up to the point of difference, delete the rest
+ my $delete_flag;
+ foreach my $old_cf (@{$cf_values->ItemsArrayRef}) {
+ if (!$delete_flag and @values and $old_cf->Content eq $values[0]) {
+ shift @values;
+ next;
+ }
+
+ $delete_flag ||= 1;
+ $old_cf->Delete;
+ }
+
+ # now add/replace extra things, if any
+ foreach my $value ( @values ) {
+ my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue(
+ Field => $cf,
+ Value => $value
+ );
+ push ( @results, $msg );
+ }
+ }
+ else {
+ push ( @results,
+ loc("User asked for an unknown update type for custom field [_1] for [_2] object #[_3]",
+ $cf->Name, ref $args{'Object'}, $args{'Object'}->id )
+ );
+ }
+ }
+ return @results;
+}
+
# {{{ sub ProcessTicketWatchers
=head2 ProcessTicketWatchers ( TicketObj => $Ticket, ARGSRef => \%ARGS );
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
- # {{{ Munge watchers
+ # Munge watchers
foreach my $key ( keys %$ARGSRef ) {
# Delete deletable watchers
- if ( ( $key =~ /^DelWatcher(\d*)$/ ) and ( $ARGSRef->{$key} ) ) {
- my ( $code, $msg ) = $Ticket->DeleteWatcher($1);
+ if ( ( $key =~ /^Ticket-DeleteWatcher-Type-(.*)-Principal-(\d+)$/ ) )
+ {
+ my ( $code, $msg ) = $Ticket->DeleteWatcher(
+ PrincipalId => $2,
+ Type => $1
+ );
push @results, $msg;
}
# Delete watchers in the simple style demanded by the bulk manipulator
elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
- my ( $code, $msg ) = $Ticket->DeleteWatcher( $ARGSRef->{$key}, $1 );
+ my ( $code, $msg ) = $Ticket->DeleteWatcher(
+ Email => $ARGSRef->{$key},
+ Type => $1
+ );
push @results, $msg;
}
- # Add new wathchers by email address
+ # Add new wathchers by email address
elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ )
and ( $key =~ /^WatcherTypeEmail(\d*)$/ ) )
{
}
# Add new watchers by owner
- elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ )
- and ( $key =~ /^WatcherTypeUser(\d*)$/ ) )
- {
-
- #They're in this order because otherwise $1 gets clobbered :/
- my ( $code, $msg ) =
- $Ticket->AddWatcher( Type => $ARGSRef->{$key}, Owner => $1 );
- push @results, $msg;
+ elsif ( $key =~ /^Ticket-AddWatcher-Principal-(\d*)$/ ) {
+ my $principal_id = $1;
+ my $form = $ARGSRef->{$key};
+ foreach my $value ( ref($form) ? @{$form} : ($form) ) {
+ next unless $value =~ /^(?:AdminCc|Cc|Requestor)$/i;
+
+ my ( $code, $msg ) = $Ticket->AddWatcher(
+ Type => $value,
+ PrincipalId => $principal_id
+ );
+ push @results, $msg;
+ }
}
- }
-
- # }}}
+ }
return (@results);
}
);
#Run through each field in this list. update the value if apropriate
- foreach $field (@date_fields) {
+ foreach my $field (@date_fields) {
my ( $code, $msg );
my $DateObj = RT::Date->new( $session{'CurrentUser'} );
=cut
sub ProcessTicketLinks {
- my %args = (
- TicketObj => undef,
- ARGSRef => undef,
- @_
- );
+ my %args = ( TicketObj => undef,
+ ARGSRef => undef,
+ @_ );
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
+
+ my (@results) = ProcessRecordLinks(RecordObj => $Ticket,
+ ARGSRef => $ARGSRef);
+
+ #Merge if we need to
+ if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
+ my ( $val, $msg ) =
+ $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
+ push @results, $msg;
+ }
+
+ return (@results);
+}
+
+# }}}
+
+sub ProcessRecordLinks {
+ my %args = ( RecordObj => undef,
+ ARGSRef => undef,
+ @_ );
+
+ my $Record = $args{'RecordObj'};
+ my $ARGSRef = $args{'ARGSRef'};
+
my (@results);
# Delete links that are gone gone gone.
push @results,
"Trying to delete: Base: $base Target: $target Type $type";
- my ( $val, $msg ) = $Ticket->DeleteLink(
- Base => $base,
- Type => $type,
- Target => $target
- );
+ my ( $val, $msg ) = $Record->DeleteLink( Base => $base,
+ Type => $type,
+ Target => $target );
push @results, $msg;
my @linktypes = qw( DependsOn MemberOf RefersTo );
foreach my $linktype (@linktypes) {
-
- for my $luri ( split ( / /, $ARGSRef->{ $Ticket->Id . "-$linktype" } ) )
- {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Ticket->AddLink(
- Target => $luri,
- Type => $linktype
- );
- push @results, $msg;
+ if ( $ARGSRef->{ $Record->Id . "-$linktype" } ) {
+ for my $luri ( split ( / /, $ARGSRef->{ $Record->Id . "-$linktype" } ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ my ( $val, $msg ) = $Record->AddLink( Target => $luri,
+ Type => $linktype );
+ push @results, $msg;
+ }
}
+ if ( $ARGSRef->{ "$linktype-" . $Record->Id } ) {
- for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Ticket->Id } ) )
- {
- my ( $val, $msg ) = $Ticket->AddLink(
- Base => $luri,
- Type => $linktype
- );
-
- push @results, $msg;
- }
- }
+ for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Record->Id } ) ) {
+ my ( $val, $msg ) = $Record->AddLink( Base => $luri,
+ Type => $linktype );
- #Merge if we need to
- if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
- my ( $val, $msg ) =
- $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
- push @results, $msg;
+ push @results, $msg;
+ }
+ }
}
return (@results);
}
-# }}}
-# {{{ sub ProcessTicketObjectKeywords
+=head2 _UploadedFile ( $arg );
-=head2 ProcessTicketObjectKeywords ( TicketObj => $Ticket, ARGSRef => \%ARGS );
+Takes a CGI parameter name; if a file is uploaded under that name,
+return a hash reference suitable for AddCustomFieldValue's use:
+C<( Value => $filename, LargeContent => $content, ContentType => $type )>.
-Returns an array of results messages.
+Returns C<undef> if no files were uploaded in the C<$arg> field.
=cut
-sub ProcessTicketObjectKeywords {
- my %args = (
- TicketObj => undef,
- ARGSRef => undef,
- @_
- );
-
- my $TicketObj = $args{'TicketObj'};
- my $ARGSRef = $args{'ARGSRef'};
-
- my (@results);
-
- # {{{ set ObjectKeywords.
-
- my $KeywordSelects = $TicketObj->QueueObj->KeywordSelects;
-
- # iterate through all the keyword selects for this queue
- while ( my $KeywordSelect = $KeywordSelects->Next ) {
-
- # {{{ do some setup
-
- # if we have KeywordSelectMagic for this keywordselect:
- next
- unless
- defined $ARGSRef->{ 'KeywordSelectMagic' . $KeywordSelect->id };
-
- # Lets get a hash of the possible values to work with
- my $value = $ARGSRef->{ 'KeywordSelect' . $KeywordSelect->id } || [];
-
- #lets get all those values in a hash. regardless of # of entries
- #we'll use this for adding and deleting keywords from this object.
- my %values = map { $_ => 1 } ref($value) ? @{$value} : ($value);
-
- # Load up the ObjectKeywords for this KeywordSelect for this ticket
- my $ObjectKeys = $TicketObj->KeywordsObj( $KeywordSelect->id );
-
- # }}}
- # {{{ add new keywords
-
- foreach my $key ( keys %values ) {
-
- #unless the ticket has that keyword for that keyword select,
- unless ( $ObjectKeys->HasEntry($key) ) {
-
- #Add the keyword
- my ( $result, $msg ) = $TicketObj->AddKeyword(
- Keyword => $key,
- KeywordSelect => $KeywordSelect->id
- );
- push ( @results, $msg );
- }
- }
+sub _UploadedFile {
+ my $arg = shift;
+ my $cgi_object = $m->cgi_object;
+ my $fh = $cgi_object->upload($arg) or return undef;
+ my $upload_info = $cgi_object->uploadInfo($fh);
+
+ my $filename = "$fh";
+ $filename =~ s#^.*[\\/]##;
+ binmode($fh);
+
+ return {
+ Value => $filename,
+ LargeContent => do { local $/; scalar <$fh> },
+ ContentType => $upload_info->{'Content-Type'},
+ };
+}
- # }}}
- # {{{ Delete unused keywords
+=head2 _load_container_object ( $type, $id );
- #redo this search, so we don't ask it to delete things that are already gone
- # such as when a single keyword select gets its value changed.
- $ObjectKeys = $TicketObj->KeywordsObj( $KeywordSelect->id );
+Instantiate container object for saving searches.
- while ( my $TicketKey = $ObjectKeys->Next ) {
+=cut
- # if the hash defined above doesn\'t contain the keyword mentioned,
- unless ( $values{ $TicketKey->Keyword } ) {
+sub _load_container_object {
+ my ($obj_type, $obj_id) = @_;
+ return RT::SavedSearch->new($session{'CurrentUser'})->_load_privacy_object($obj_type, $obj_id);
+}
- #I'd really love to just call $keyword->Delete, but then
- # we wouldn't get a transaction recorded
- my ( $result, $msg ) = $TicketObj->DeleteKeyword(
- Keyword => $TicketKey->Keyword,
- KeywordSelect => $KeywordSelect->id
- );
- push ( @results, $msg );
- }
- }
+=head2 _parse_saved_search ( $arg );
- # }}}
- }
+Given a serialization string for saved search, and returns the
+container object and the search id.
- #Iterate through the keyword selects for BulkManipulator style access
- while ( my $KeywordSelect = $KeywordSelects->Next ) {
- if ( $ARGSRef->{ "AddToKeywordSelect" . $KeywordSelect->Id } ) {
-
- #Add the keyword
- my ( $result, $msg ) = $TicketObj->AddKeyword(
- Keyword =>
- $ARGSRef->{ "AddToKeywordSelect" . $KeywordSelect->Id },
- KeywordSelect => $KeywordSelect->id
- );
- push ( @results, $msg );
- }
- if ( $ARGSRef->{ "DeleteFromKeywordSelect" . $KeywordSelect->Id } ) {
+=cut
- #Delete the keyword
- my ( $result, $msg ) = $TicketObj->DeleteKeyword(
- Keyword =>
- $ARGSRef->{ "DeleteFromKeywordSelect" . $KeywordSelect->Id },
- KeywordSelect => $KeywordSelect->id
- );
- push ( @results, $msg );
- }
+sub _parse_saved_search {
+ my $spec = shift;
+ return unless $spec;
+ if ($spec !~ /^(.*?)-(\d+)-SavedSearch-(\d+)$/ ) {
+ return;
}
+ my $obj_type = $1;
+ my $obj_id = $2;
+ my $search_id = $3;
- # }}}
-
- return (@results);
+ return (_load_container_object ($obj_type, $obj_id), $search_id);
}
-# }}}
+eval "require RT::Interface::Web_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm});
+eval "require RT::Interface::Web_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Local.pm});
1;