-# BEGIN LICENSE BLOCK
+# {{{ BEGIN BPS TAGGED BLOCK
#
-# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
#
-# (Except where explictly superceded by other copyright notices)
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
-# Unless otherwise specified, all modifications, corrections or
-# extensions to this work which alter its source code become the
-# property of Best Practical Solutions, LLC when submitted for
-# inclusion in the work.
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
#
-# END LICENSE BLOCK
+# }}} END BPS TAGGED BLOCK
## Portions Copyright 2000 Tobias Brox <tobix@fsck.com>
## This is a library of static subs to be used by the Mason web
+# {{{ EscapeUTF8
+=head2 EscapeUTF8 SCALARREF
-# {{{ sub NewApacheHandler
-
-=head2 NewApacheHandler
-
- Takes extra options to pass to HTML::Mason::ApacheHandler->new
- Returns a new Mason::ApacheHandler object
+does a css-busting but minimalist escaping of whatever html you're passing in.
=cut
-sub NewApacheHandler {
- require HTML::Mason::ApacheHandler;
- my $ah = new HTML::Mason::ApacheHandler(
-
- comp_root => [
- [ local => $RT::MasonLocalComponentRoot ],
- [ standard => $RT::MasonComponentRoot ]
- ],
- args_method => "CGI",
- default_escape_flags => 'h',
- allow_globals => [qw(%session)],
- data_dir => "$RT::MasonDataDir",
- @_
- );
+sub EscapeUTF8 {
+ my $ref = shift;
+ my $val = $$ref;
+ use bytes;
+ $val =~ s/&/&/g;
+ $val =~ s/</</g;
+ $val =~ s/>/>/g;
+ $val =~ s/\(/(/g;
+ $val =~ s/\)/)/g;
+ $val =~ s/"/"/g;
+ $val =~ s/'/'/g;
+ $$ref = $val;
+ Encode::_utf8_on($$ref);
+
- $ah->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 );
-
- return ($ah);
}
# }}}
-# {{{ sub NewCGIHandler
+# {{{ WebCanonicalizeInfo
-=head2 NewCGIHandler
+=head2 WebCanonicalizeInfo();
- Returns a new Mason::CGIHandler object
+Different web servers set different environmental varibles. This
+function must return something suitable for REMOTE_USER. By default,
+just downcase $ENV{'REMOTE_USER'}
=cut
-sub NewCGIHandler {
- my %args = (
- @_
- );
+sub WebCanonicalizeInfo {
+ my $user;
- my $handler = HTML::Mason::CGIHandler->new(
- comp_root => [
- [ local => $RT::MasonLocalComponentRoot ],
- [ standard => $RT::MasonComponentRoot ]
- ],
- data_dir => "$RT::MasonDataDir",
- default_escape_flags => 'h',
- allow_globals => [qw(%session)]
- );
-
+ if ( defined $ENV{'REMOTE_USER'} ) {
+ $user = lc ( $ENV{'REMOTE_USER'} ) if( length($ENV{'REMOTE_USER'}) );
+ }
+
+ return $user;
+}
- $handler->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 );
+# }}}
+# {{{ WebExternalAutoInfo
- return ($handler);
+=head2 WebExternalAutoInfo($user);
-}
-# }}}
+Returns a hash of user attributes, used when WebExternalAuto is set.
+=cut
-# {{{ EscapeUTF8
+sub WebExternalAutoInfo {
+ my $user = shift;
-=head2 EscapeUTF8 SCALARREF
+ my %user_info;
-does a css-busting but minimalist escaping of whatever html you're passing in.
+ $user_info{'Privileged'} = 1;
-=cut
+ if ($^O !~ /^(?:riscos|MacOS|MSWin32|dos|os2)$/) {
+ # Populate fields with information from Unix /etc/passwd
-sub EscapeUTF8 {
- my $ref = shift;
- my $val = $$ref;
- use bytes;
- $val =~ s/&/&/g;
- $val =~ s/</</g;
- $val =~ s/>/>/g;
- $val =~ s/\(/(/g;
- $val =~ s/\)/)/g;
- $val =~ s/"/"/g;
- $val =~ s/'/'/g;
- $$ref = $val;
- Encode::_utf8_on($$ref);
+ my ($comments, $realname) = (getpwnam($user))[5, 6];
+ $user_info{'Comments'} = $comments if defined $comments;
+ $user_info{'RealName'} = $realname if defined $realname;
+ }
+ elsif ($^O eq 'MSWin32' and eval 'use Net::AdminMisc; 1') {
+ # Populate fields with information from NT domain controller
+ }
+ # and return the wad of stuff
+ return {%user_info};
}
# }}}
UNIVERSAL::can($session{'CurrentUser'}, 'loc')){
return($session{'CurrentUser'}->loc(@_));
}
- else {
- my $u = RT::CurrentUser->new($RT::SystemUser);
+ elsif ( my $u = eval { RT::CurrentUser->new($RT::SystemUser->Id) } ) {
return ($u->loc(@_));
}
+ else {
+ # pathetic case -- SystemUser is gone.
+ return $_[0];
+ }
}
# }}}
return($session{'CurrentUser'}->loc_fuzzy($msg));
}
else {
- my $u = RT::CurrentUser->new($RT::SystemUser);
+ my $u = RT::CurrentUser->new($RT::SystemUser->Id);
return ($u->loc_fuzzy($msg));
}
}
}
my %create_args = (
+ Type => $ARGS{'Type'} || 'ticket',
Queue => $ARGS{'Queue'},
Owner => $ARGS{'Owner'},
InitialPriority => $ARGS{'InitialPriority'},
Starts => $starts->ISO,
MIMEObj => $MIMEObj
);
- foreach my $arg (%ARGS) {
+ foreach my $arg (%ARGS) {
if ($arg =~ /^CustomField-(\d+)(.*?)$/) {
next if ($arg =~ /-Magic$/);
$create_args{"CustomField-".$1} = $ARGS{"$arg"};
}
}
- my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
- unless ( $id && $Trans ) {
- Abort($ErrMsg);
+
+ # turn new link lists into arrays, and pass in the proper arguments
+ my (@dependson, @dependedonby,
+ @parents, @children,
+ @refersto, @referredtoby);
+
+ foreach my $luri ( split ( / /, $ARGS{"new-DependsOn"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @dependson, $luri;
}
- my @linktypes = qw( DependsOn MemberOf RefersTo );
+ $create_args{'DependsOn'} = \@dependson;
- foreach my $linktype (@linktypes) {
- foreach my $luri ( split ( / /, $ARGS{"new-$linktype"} ) ) {
- $luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Ticket->AddLink(
- Target => $luri,
- Type => $linktype
- );
- push ( @Actions, $msg ) unless ($val);
- }
+ foreach my $luri ( split ( / /, $ARGS{"DependsOn-new"} ) ) {
+ push @dependedonby, $luri;
+ }
+ $create_args{'DependedOnBy'} = \@dependedonby;
- foreach my $luri ( split ( / /, $ARGS{"$linktype-new"} ) ) {
- my ( $val, $msg ) = $Ticket->AddLink(
- Base => $luri,
- Type => $linktype
- );
+ foreach my $luri ( split ( / /, $ARGS{"new-MemberOf"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @parents, $luri;
+ }
+ $create_args{'Parents'} = \@parents;
- push ( @Actions, $msg ) unless ($val);
- }
+ foreach my $luri ( split ( / /, $ARGS{"MemberOf-new"} ) ) {
+ push @children, $luri;
+ }
+ $create_args{'Children'} = \@children;
+
+ foreach my $luri ( split ( / /, $ARGS{"new-RefersTo"} ) ) {
+ $luri =~ s/\s*$//; # Strip trailing whitespace
+ push @refersto, $luri;
+ }
+ $create_args{'RefersTo'} = \@refersto;
+
+ foreach my $luri ( split ( / /, $ARGS{"RefersTo-new"} ) ) {
+ push @referredtoby, $luri;
+ }
+ $create_args{'ReferredToBy'} = \@referredtoby;
+
+ my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args);
+ unless ( $id && $Trans ) {
+ Abort($ErrMsg);
}
push ( @Actions, split("\n", $ErrMsg) );
);
#Make the update content have no 'weird' newlines in it
- if ( $args{ARGSRef}->{'UpdateContent'} ) {
+ if ( $args{ARGSRef}->{'UpdateTimeWorked'} ||
+ $args{ARGSRef}->{'UpdateContent'} ||
+ $args{ARGSRef}->{'UpdateAttachments'}) {
if (
$args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() )
## TODO: Implement public comments
if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) {
- my ( $Transaction, $Description ) = $args{TicketObj}->Comment(
+ my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(
CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
MIMEObj => $Message,
push ( @{ $args{Actions} }, $Description );
}
elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) {
- my ( $Transaction, $Description ) = $args{TicketObj}->Correspond(
+ my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Correspond(
CcMessageTo => $args{ARGSRef}->{'UpdateCc'},
BccMessageTo => $args{ARGSRef}->{'UpdateBcc'},
MIMEObj => $Message,
Cc => undef,
Body => undef,
AttachmentFieldName => undef,
- map Encode::encode_utf8($_), @_,
+# map Encode::encode_utf8($_), @_,
+ @_,
);
#Make the update content have no 'weird' newlines in it
Subject => $args{'Subject'} || "",
From => $args{'From'},
Cc => $args{'Cc'},
+ Charset => 'utf8',
Data => [ $args{'Body'} ]
);
}
#foreach my $filehandle (@filenames) {
- my ( $fh, $temp_file ) = tempfile();
+ my ( $fh, $temp_file );
+ for ( 1 .. 10 ) {
+ # on NFS and NTFS, it is possible that tempfile() conflicts
+ # with other processes, causing a race condition. we try to
+ # accommodate this by pausing and retrying.
+ last if ($fh, $temp_file) = eval { tempfile( UNLINK => 1) };
+ sleep 1;
+ }
binmode $fh; #thank you, windows
my ($buffer);
$Message->attach(
Path => $temp_file,
- Filename => $filename,
+ Filename => Encode::decode_utf8($filename),
Type => $uploadinfo->{'Content-Type'},
);
close($fh);
# }}}
# {{{ Limit requestor email
+ if ( $args{ARGS}->{'ValueOfWatcherRole'} ne '' ) {
+ $session{'tickets'}->LimitWatcher(
+ TYPE => $args{ARGS}->{'WatcherRole'},
+ VALUE => $args{ARGS}->{'ValueOfWatcherRole'},
+ OPERATOR => $args{ARGS}->{'WatcherRoleOp'},
- if ( $args{ARGS}->{'ValueOfRequestor'} ne '' ) {
- my $alias = $session{'tickets'}->LimitRequestor(
- VALUE => $args{ARGS}->{'ValueOfRequestor'},
- OPERATOR => $args{ARGS}->{'RequestorOp'},
);
-
}
# }}}
my $obj;
- if ($object_type eq 'RT::Queue') {
- $obj = RT::Queue->new($session{'CurrentUser'});
- $obj->Load($object_id);
- } elsif ($object_type eq 'RT::Group') {
- $obj = RT::Group->new($session{'CurrentUser'});
- $obj->Load($object_id);
-
- } elsif ($object_type eq 'RT::System') {
+ if ($object_type eq 'RT::System') {
$obj = $RT::System;
+ } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
+ $obj = $object_type->new($session{'CurrentUser'});
+ $obj->Load($object_id);
} else {
- push (@results, loc("System Error").
+ push (@results, loc("System Error"). ': '.
loc("Rights could not be granted for [_1]", $object_type));
next;
}
next unless ($right);
my $obj;
- if ($object_type eq 'RT::Queue') {
- $obj = RT::Queue->new($session{'CurrentUser'});
- $obj->Load($object_id);
- } elsif ($object_type eq 'RT::Group') {
- $obj = RT::Group->new($session{'CurrentUser'});
- $obj->Load($object_id);
-
- } elsif ($object_type eq 'RT::System') {
+ if ($object_type eq 'RT::System') {
$obj = $RT::System;
+ } elsif ($RT::ACE::OBJECT_TYPES{$object_type}) {
+ $obj = $object_type->new($session{'CurrentUser'});
+ $obj->Load($object_id);
} else {
- push (@results, loc("System Error").
+ die;
+ push (@results, loc("System Error"). ': '.
loc("Rights could not be revoked for [_1]", $object_type));
next;
}
@_
);
- my (@results);
+ my $Object = $args{'Object'};
+ my @results = $Object->Update(AttributesRef => $args{'AttributesRef'},
+ ARGSRef => $args{'ARGSRef'},
+ AttributePrefix => $args{'AttributePrefix'}
+ );
- my $object = $args{'Object'};
- my $attributes = $args{'AttributesRef'};
- my $ARGSRef = $args{'ARGSRef'};
- foreach my $attribute (@$attributes) {
- my $value;
- if ( defined $ARGSRef->{$attribute} ) {
- $value = $ARGSRef->{$attribute};
- }
- elsif (
- defined( $args{'AttributePrefix'} )
- && defined(
- $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute }
- )
- ) {
- $value = $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute };
-
- } else {
- next;
- }
-
- $value =~ s/\r\n/\n/gs;
-
- if ($value ne $object->$attribute()){
-
- my $method = "Set$attribute";
- my ( $code, $msg ) = $object->$method($value);
-
- push @results, loc($attribute) . ': ' . loc_fuzzy($msg);
-=for loc
- "[_1] could not be set to [_2].", # loc
- "That is already the current value", # loc
- "No value sent to _Set!\n", # loc
- "Illegal value for [_1]", # loc
- "The new value has been set.", # loc
- "No column specified", # loc
- "Immutable field", # loc
- "Nonexistant field?", # loc
- "Invalid data", # loc
- "Couldn't find row", # loc
- "Missing a primary key?: [_1]", # loc
- "Found Object", # loc
-=cut
- };
- }
return (@results);
}
my ( $err, $msg ) = $Object->DeleteValue($id);
push ( @results, $msg );
}
+
+ my $vals = $Object->Values();
+ while (my $cfv = $vals->Next()) {
+ if (my $so = $ARGSRef->{ 'CustomField-' . $Object->Id . '-SortOrder' . $cfv->Id }) {
+ if ($cfv->SortOrder != $so) {
+ my ( $err, $msg ) = $cfv->SetSortOrder($so);
+ push ( @results, $msg );
+ }
+ }
+ }
+
return (@results);
}
TimeEstimated
TimeWorked
TimeLeft
+ Type
Status
Queue
);
}
}
+ $ARGSRef->{'Status'} ||= $TicketObj->Status;
+
my @results = UpdateRecordObject(
AttributesRef => \@attribs,
Object => $TicketObj,
# For each of those tickets
foreach my $tick ( keys %custom_fields_to_mod ) {
- my $Ticket = RT::Ticket->new( $session{'CurrentUser'} );
- $Ticket->Load($tick);
+ my $Ticket = $args{'TicketObj'};
+ if (!$Ticket or $Ticket->id != $tick) {
+ $Ticket = RT::Ticket->new( $session{'CurrentUser'} );
+ $Ticket->Load($tick);
+ }
# For each custom field
foreach my $cf ( keys %{ $custom_fields_to_mod{$tick} } ) {
my @values =
( ref( $ARGSRef->{$arg} ) eq 'ARRAY' )
? @{ $ARGSRef->{$arg} }
- : ( $ARGSRef->{$arg} );
+ : split /\n/, $ARGSRef->{$arg} ;
+
+ #for poor windows boxen that pass in "\r\n"
+ local $/ = "\r";
+ chomp @values;
+
if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) {
foreach my $value (@values) {
- next unless ($value);
+ next unless length($value);
my ( $val, $msg ) = $Ticket->AddCustomFieldValue(
Field => $cf,
Value => $value
}
elsif ( $arg =~ /-DeleteValues$/ ) {
foreach my $value (@values) {
- next unless ($value);
+ next unless length($value);
my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue(
Field => $cf,
Value => $value
my %values_hash;
foreach my $value (@values) {
- next unless ($value);
+ next unless length($value);
# build up a hash of values that the new set has
$values_hash{$value} = 1;
foreach my $key ( keys %$ARGSRef ) {
# {{{ Delete deletable watchers
- if ( ( $key =~ /^Ticket-DelWatcher-Type-(.*)-Principal-(\d+)$/ ) ) {
+ if ( ( $key =~ /^Ticket-DeleteWatcher-Type-(.*)-Principal-(\d+)$/ ) ) {
my ( $code, $msg ) =
$Ticket->DeleteWatcher(PrincipalId => $2,
Type => $1);
}
# Delete watchers in the simple style demanded by the bulk manipulator
- elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
- my ( $code, $msg ) = $Ticket->DeleteWatcher( Type => $ARGSRef->{$key}, PrincipalId => $1 );
+ elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) {
+ my ( $code, $msg ) = $Ticket->DeleteWatcher( Email => $ARGSRef->{$key}, Type => $1 );
push @results, $msg;
}
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
+ my (@results) = ProcessRecordLinks(RecordObj => $Ticket,
+ ARGSRef => $ARGSRef);
+
+ #Merge if we need to
+ if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
+ my ( $val, $msg ) =
+ $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
+ push @results, $msg;
+ }
+
+ return (@results);
+}
+
+# }}}
+
+sub ProcessRecordLinks {
+ my %args = ( RecordObj => undef,
+ ARGSRef => undef,
+ @_ );
+
+ my $Record = $args{'RecordObj'};
+ my $ARGSRef = $args{'ARGSRef'};
+
my (@results);
# Delete links that are gone gone gone.
push @results,
"Trying to delete: Base: $base Target: $target Type $type";
- my ( $val, $msg ) = $Ticket->DeleteLink( Base => $base,
+ my ( $val, $msg ) = $Record->DeleteLink( Base => $base,
Type => $type,
Target => $target );
my @linktypes = qw( DependsOn MemberOf RefersTo );
foreach my $linktype (@linktypes) {
- if ( $ARGSRef->{ $Ticket->Id . "-$linktype" } ) {
- for my $luri ( split ( / /, $ARGSRef->{ $Ticket->Id . "-$linktype" } ) ) {
+ if ( $ARGSRef->{ $Record->Id . "-$linktype" } ) {
+ for my $luri ( split ( / /, $ARGSRef->{ $Record->Id . "-$linktype" } ) ) {
$luri =~ s/\s*$//; # Strip trailing whitespace
- my ( $val, $msg ) = $Ticket->AddLink( Target => $luri,
+ my ( $val, $msg ) = $Record->AddLink( Target => $luri,
Type => $linktype );
push @results, $msg;
}
}
- if ( $ARGSRef->{ "$linktype-" . $Ticket->Id } ) {
+ if ( $ARGSRef->{ "$linktype-" . $Record->Id } ) {
- for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Ticket->Id } ) ) {
- my ( $val, $msg ) = $Ticket->AddLink( Base => $luri,
+ for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Record->Id } ) ) {
+ my ( $val, $msg ) = $Record->AddLink( Base => $luri,
Type => $linktype );
push @results, $msg;
}
}
- #Merge if we need to
- if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) {
- my ( $val, $msg ) =
- $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } );
- push @results, $msg;
- }
-
return (@results);
}
-# }}}
-
eval "require RT::Interface::Web_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm});
eval "require RT::Interface::Web_Local";
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