+Emails the RT Owner and the requestor when the auth plugins return "No auth user found"
+
+=cut
+
+sub _NoAuthorizedUserFound {
+ my %args = (
+ Right => undef,
+ Message => undef,
+ Requestor => undef,
+ Queue => undef,
+ @_
+ );
+
+ # Notify the RT Admin of the failure.
+ MailError(
+ To => $RT::OwnerEmail,
+ Subject => "Could not load a valid user",
+ Explanation => <<EOT,
+RT could not load a valid user, and RT's configuration does not allow
+for the creation of a new user for this email (@{[$args{Requestor}]}).
+
+You might need to grant 'Everyone' the right '@{[$args{Right}]}' for the
+queue @{[$args{'Queue'}]}.
+
+EOT
+ MIMEObj => $args{'Message'},
+ LogLevel => 'error'
+ );
+
+ # Also notify the requestor that his request has been dropped.
+ MailError(
+ To => $args{'Requestor'},
+ Subject => "Could not load a valid user",
+ Explanation => <<EOT,
+RT could not load a valid user, and RT's configuration does not allow
+for the creation of a new user for your email.
+
+EOT
+ MIMEObj => $args{'Message'},
+ LogLevel => 'error'
+ );
+}
+
+=head2 _HandleMachineGeneratedMail
+
+Takes named params:
+ Message
+ ErrorsTo
+ Subject
+
+Checks the message to see if it's a bounce, if it looks like a loop, if it's autogenerated, etc.
+Returns a triple of ("Should we continue (boolean)", "New value for $ErrorsTo", "Status message");
+
+=cut
+
+sub _HandleMachineGeneratedMail {
+ my %args = ( Message => undef, ErrorsTo => undef, Subject => undef, MessageId => undef, @_ );
+ my $head = $args{'Message'}->head;
+ my $ErrorsTo = $args{'ErrorsTo'};
+
+ my $IsBounce = CheckForBounce($head);
+
+ my $IsAutoGenerated = CheckForAutoGenerated($head);
+
+ my $IsSuspiciousSender = CheckForSuspiciousSender($head);
+
+ my $IsALoop = CheckForLoops($head);
+
+ my $SquelchReplies = 0;
+
+ #If the message is autogenerated, we need to know, so we can not
+ # send mail to the sender
+ if ( $IsBounce || $IsSuspiciousSender || $IsAutoGenerated || $IsALoop ) {
+ $SquelchReplies = 1;
+ $ErrorsTo = $RT::OwnerEmail;
+ }
+
+ # Warn someone if it's a loop, before we drop it on the ground
+ if ($IsALoop) {
+ $RT::Logger->crit("RT Recieved mail (".$args{MessageId}.") from itself.");
+
+ #Should we mail it to RTOwner?
+ if ($RT::LoopsToRTOwner) {
+ MailError(
+ To => $RT::OwnerEmail,
+ Subject => "RT Bounce: ".$args{'Subject'},
+ Explanation => "RT thinks this message may be a bounce",
+ MIMEObj => $args{Message}
+ );
+ }
+
+ #Do we actually want to store it?
+ return ( 0, $ErrorsTo, "Message Bounced" ) unless ($RT::StoreLoops);
+ }
+
+ # Squelch replies if necessary
+ # Don't let the user stuff the RT-Squelch-Replies-To header.
+ if ( $head->get('RT-Squelch-Replies-To') ) {
+ $head->add(
+ 'RT-Relocated-Squelch-Replies-To',
+ $head->get('RT-Squelch-Replies-To')