# BEGIN BPS TAGGED BLOCK {{{
-#
+#
# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
-#
+#
+# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+# <sales@bestpractical.com>
+#
# (Except where explicitly superseded by other copyright notices)
-#
-#
+#
+#
# LICENSE:
-#
+#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
-#
+#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
-#
+#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
# 02110-1301 or visit their web page on the internet at
# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-#
-#
+#
+#
# CONTRIBUTION SUBMISSION POLICY:
-#
+#
# (The following paragraph is not intended to limit the rights granted
# to you to modify and distribute this software under the terms of
# the GNU General Public License and is only of importance to you if
# you choose to contribute your changes and enhancements to the
# community by submitting them to Best Practical Solutions, LLC.)
-#
+#
# By intentionally submitting any modifications, corrections or
# derivatives to this work, or any other work intended for use with
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
-#
+#
# END BPS TAGGED BLOCK }}}
package RT::EmailParser;
}
};
+ $self->RescueOutlook;
+
#If for some reason we weren't able to parse the message using a temp file
# try it with a scalar
if ( $@ || !$self->Entity ) {
=cut
sub ParseCcAddressesFromHead {
-
my $self = shift;
-
my %args = (
QueueObj => undef,
CurrentUser => undef,
my $Address = $AddrObj->address;
my $user = RT::User->new($RT::SystemUser);
$Address = $user->CanonicalizeEmailAddress($Address);
- next if ( lc $args{'CurrentUser'}->EmailAddress eq lc $Address );
- next if ( lc $args{'QueueObj'}->CorrespondAddress eq lc $Address );
- next if ( lc $args{'QueueObj'}->CommentAddress eq lc $Address );
- next if ( $self->IsRTAddress($Address) );
+ next if lc $args{'CurrentUser'}->EmailAddress eq lc $Address;
+ next if $self->IsRTAddress($Address);
push ( @Addresses, $Address );
}
}
-
-
=head2 IsRTaddress ADDRESS
Takes a single parameter, an email address.
my $self = shift;
my $address = shift;
- # Example: the following rule would tell RT not to Cc
- # "tickets@noc.example.com"
- my $address_re = RT->Config->Get('RTAddressRegexp');
- if ( defined $address_re && $address =~ /$address_re/i ) {
- return 1;
+ if ( my $address_re = RT->Config->Get('RTAddressRegexp') ) {
+ return $address =~ /$address_re/i ? 1 : undef;
}
- return undef;
-}
+ # we don't warn here, but do in config check
+ if ( my $correspond_address = RT->Config->Get('CorrespondAddress') ) {
+ return 1 if lc $correspond_address eq lc $address;
+ }
+ if ( my $comment_address = RT->Config->Get('CommentAddress') ) {
+ return 1 if lc $comment_address eq lc $address;
+ }
+ my $queue = RT::Queue->new( $RT::SystemUser );
+ $queue->LoadByCols( CorrespondAddress => $address );
+ return 1 if $queue->id;
+
+ $queue->LoadByCols( CommentAddress => $address );
+ return 1 if $queue->id;
+
+ return undef;
+}
=head2 CullRTAddresses ARRAY
}
+=head2 RescueOutlook
+
+Outlook 2007/2010 have a bug when you write an email with the html format.
+it will send a 'multipart/alternative' with both 'text/plain' and 'text/html'
+in it. it's cool to have a 'text/plain' part, but the problem is the part is
+not so right: all the "\n" in your main message will become "\n\n" :/
+
+this method will fix this bug, i.e. replaces "\n\n" to "\n".
+return 1 if it does find the problem in the entity and get it fixed.
+
+=cut
+
+
+sub RescueOutlook {
+ my $self = shift;
+ my $mime = $self->Entity();
+ return unless $mime;
+
+ my $mailer = $mime->head->get('X-Mailer');
+ # 12.0 is outlook 2007, 14.0 is 2010
+ if ( $mailer && $mailer =~ /Microsoft(?:.*?)Outlook 1[2-4]\./ ) {
+ my $text_part;
+ if ( $mime->head->get('Content-Type') =~ m{multipart/mixed} ) {
+ my $first = $mime->parts(0);
+ if ( $first->head->get('Content-Type') =~ m{multipart/alternative} )
+ {
+ my $inner_first = $first->parts(0);
+ if ( $inner_first->head->get('Content-Type') =~ m{text/plain} )
+ {
+ $text_part = $inner_first;
+ }
+ }
+ }
+ elsif ( $mime->head->get('Content-Type') =~ m{multipart/alternative} ) {
+ my $first = $mime->parts(0);
+ if ( $first->head->get('Content-Type') =~ m{text/plain} ) {
+ $text_part = $first;
+ }
+ }
+
+ if ($text_part) {
+
+ # use the unencoded string
+ my $content = $text_part->bodyhandle->as_string;
+ if ( $content =~ s/\n\n/\n/g ) {
+ # only write only if we did change the content
+ if ( my $io = $text_part->open("w") ) {
+ $io->print($content);
+ $io->close;
+ return 1;
+ }
+ else {
+ $RT::Logger->error("can't write to body");
+ }
+ }
+ }
+ }
+ return;
+}
+
sub DESTROY {
my $self = shift;
-eval "require RT::EmailParser_Vendor";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Vendor.pm});
-eval "require RT::EmailParser_Local";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Local.pm});
+RT::Base->_ImportOverlays();
1;
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