#
# COPYRIGHT:
#
-# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
# accommodate this by pausing and retrying.
last
if ( $fh, $temp_file ) =
- eval { File::Temp::tempfile( undef, UNLINK => 0 ) };
+ eval { File::Temp::tempfile( UNLINK => 0 ) };
sleep 1;
}
if ($fh) {
}
};
- $self->RescueOutlook;
-
#If for some reason we weren't able to parse the message using a temp file
# try it with a scalar
if ( $@ || !$self->Entity ) {
Takes a hashref object containing QueueObj, Head and CurrentUser objects.
Returns a list of all email addresses in the To and Cc
-headers b<except> the current Queue\'s email addresses, the CurrentUser\'s
+headers b<except> the current Queue's email addresses, the CurrentUser's
email address and anything that the RT->Config->Get('RTAddressRegexp') matches.
=cut
my (@Addresses);
- my @ToObjs = Email::Address->parse( $self->Head->get('To') );
- my @CcObjs = Email::Address->parse( $self->Head->get('Cc') );
+ my @ToObjs = Email::Address->parse( Encode::decode( "UTF-8", $self->Head->get('To') ) );
+ my @CcObjs = Email::Address->parse( Encode::decode( "UTF-8", $self->Head->get('Cc') ) );
foreach my $AddrObj ( @ToObjs, @CcObjs ) {
my $Address = $AddrObj->address;
my $self = shift;
my $address = shift;
+ return undef unless defined($address) and $address =~ /\S/;
+
if ( my $address_re = RT->Config->Get('RTAddressRegexp') ) {
return $address =~ /$address_re/i ? 1 : undef;
}
@addresses = Email::Address->parse($address_string);
}
+ $self->CleanupAddresses(@addresses);
+
return @addresses;
}
+=head2 CleanupAddresses ARRAY
+
+Massages an array of L<Email::Address> objects to make their email addresses
+more palatable.
+
+Currently this strips off surrounding single quotes around C<< ->address >> and
+B<< modifies the L<Email::Address> objects in-place >>.
+
+Returns the list of objects for convienence in C<map>/C<grep> chains.
+
+=cut
+
+sub CleanupAddresses {
+ my $self = shift;
+
+ for my $addr (@_) {
+ next unless defined $addr;
+ # Outlook sometimes sends addresses surrounded by single quotes;
+ # clean them all up
+ if ((my $email = $addr->address) =~ s/^'(.+)'$/$1/) {
+ $addr->address($email);
+ }
+ }
+ return @_;
+}
+
=head2 RescueOutlook
Outlook 2007/2010 have a bug when you write an email with the html format.
sub RescueOutlook {
my $self = shift;
my $mime = $self->Entity();
- return unless $mime;
-
- my $mailer = $mime->head->get('X-Mailer');
- # 12.0 is outlook 2007, 14.0 is 2010
- if ( $mailer && $mailer =~ /Microsoft(?:.*?)Outlook 1[2-4]\./ ) {
- my $text_part;
- if ( $mime->head->get('Content-Type') =~ m{multipart/mixed} ) {
- my $first = $mime->parts(0);
- if ( $first && $first->head->get('Content-Type') =~ m{multipart/alternative} )
+ return unless $mime && $self->LooksLikeMSEmail($mime);
+
+ my $text_part;
+ if ( $mime->head->get('Content-Type') =~ m{multipart/mixed} ) {
+ my $first = $mime->parts(0);
+ if ( $first && $first->head->get('Content-Type') =~ m{multipart/alternative} )
+ {
+ my $inner_first = $first->parts(0);
+ if ( $inner_first && $inner_first->head->get('Content-Type') =~ m{text/plain} )
{
- my $inner_first = $first->parts(0);
- if ( $inner_first && $inner_first->head->get('Content-Type') =~ m{text/plain} )
- {
- $text_part = $inner_first;
- }
+ $text_part = $inner_first;
}
}
- elsif ( $mime->head->get('Content-Type') =~ m{multipart/alternative} ) {
- my $first = $mime->parts(0);
- if ( $first && $first->head->get('Content-Type') =~ m{text/plain} ) {
- $text_part = $first;
- }
+ }
+ elsif ( $mime->head->get('Content-Type') =~ m{multipart/alternative} ) {
+ my $first = $mime->parts(0);
+ if ( $first && $first->head->get('Content-Type') =~ m{text/plain} ) {
+ $text_part = $first;
}
+ }
- if ($text_part) {
-
- # use the unencoded string
- my $content = $text_part->bodyhandle->as_string;
- if ( $content =~ s/\n\n/\n/g ) {
- # only write only if we did change the content
- if ( my $io = $text_part->open("w") ) {
- $io->print($content);
- $io->close;
- return 1;
- }
- else {
- $RT::Logger->error("can't write to body");
- }
+ # Add base64 since we've seen examples of double newlines with
+ # this type too. Need an example of a multi-part base64 to
+ # handle that permutation if it exists.
+ elsif ( ($mime->head->get('Content-Transfer-Encoding')||'') =~ m{base64} ) {
+ $text_part = $mime; # Assuming single part, already decoded.
+ }
+
+ if ($text_part) {
+
+ # use the unencoded string
+ my $content = $text_part->bodyhandle->as_string;
+ if ( $content =~ s/\n\n/\n/g ) {
+
+ # Outlook puts a space on extra newlines, remove it
+ $content =~ s/\ +$//mg;
+
+ # only write only if we did change the content
+ if ( my $io = $text_part->open("w") ) {
+ $io->print($content);
+ $io->close;
+ $RT::Logger->debug(
+ "Removed extra newlines from MS Outlook message.");
+ return 1;
+ }
+ else {
+ $RT::Logger->error("Can't write to body to fix newlines");
}
}
}
+
return;
}
+=head1 LooksLikeMSEmail
+
+Try to determine if the current email may have
+come from MS Outlook or gone through Exchange, and therefore
+may have extra newlines added.
+
+=cut
+
+sub LooksLikeMSEmail {
+ my $self = shift;
+ my $mime = shift;
+
+ my $mailer = $mime->head->get('X-Mailer');
+
+ # 12.0 is outlook 2007, 14.0 is 2010
+ return 1 if ( $mailer && $mailer =~ /Microsoft(?:.*?)Outlook 1[2-4]\./ );
+
+ if ( RT->Config->Get('CheckMoreMSMailHeaders') ) {
+
+ # Check for additional headers that might
+ # indicate this came from Outlook or through Exchange.
+ # A sample we received had the headers X-MS-Has-Attach: and
+ # X-MS-Tnef-Correlator: and both had no value.
+
+ my @tags = $mime->head->tags();
+ return 1 if grep { /^X-MS-/ } @tags;
+ }
+
+ return 0; # Doesn't look like MS email.
+}
sub DESTROY {
my $self = shift;
projects / freeside.git / blobdiff