#
# COPYRIGHT:
#
-# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
=head2 AddAttachment $attachment
-Takes one attachment object of L<RT::Attachmment> class and attaches it to the message
+Takes one attachment object of L<RT::Attachment> class and attaches it to the message
we're building.
=cut
and $attach->TransactionObj->CurrentUserCanSee;
# ->attach expects just the disposition type; extract it if we have the header
+ # or default to "attachment"
my $disp = ($attach->GetHeader('Content-Disposition') || '')
- =~ /^\s*(inline|attachment)/i ? $1 : undef;
+ =~ /^\s*(inline|attachment)/i ? $1 : "attachment";
$MIMEObj->attach(
Type => $attach->ContentType,
Charset => $attach->OriginalEncoding,
Data => $attach->OriginalContent,
- Disposition => $disp, # a false value defaults to inline in MIME::Entity
+ Disposition => $disp,
Filename => $self->MIMEEncodeString( $attach->Filename ),
'RT-Attachment:' => $self->TicketObj->Id . "/"
. $self->TransactionObj->Id . "/"
my $self = shift;
my %args = @_;
+ my $from = $args{From};
+
if ( RT->Config->Get('UseFriendlyFromLine') ) {
my $friendly_name = $self->GetFriendlyName(%args);
- $self->SetHeader(
- 'From',
+ $from =
sprintf(
RT->Config->Get('FriendlyFromLineFormat'),
$self->MIMEEncodeString(
$friendly_name, RT->Config->Get('EmailOutputEncoding')
),
$args{From}
- ),
- );
- } else {
- $self->SetHeader( 'From', $args{From} );
+ );
}
+
+ $self->SetHeader( 'From', $from );
+
+ #also set Sender:, otherwise MTAs add a nonsensical value like rt@machine,
+ #and then Outlook prepends "rt@machine on behalf of" to the From: header
+ $self->SetHeader( 'Sender', $from );
}
=head2 GetFriendlyName
$subject =~ s/(\r\n|\n|\s)/ /g;
- $self->SetHeader( 'Subject', $subject );
+ $self->SetHeader( 'Subject', Encode::encode_utf8( $subject ) );
}
my $self = shift;
my $head = $self->TemplateObj->MIMEObj->head;
- $head->replace(
- Subject => RT::Interface::Email::AddSubjectTag(
- Encode::decode_utf8( $head->get('Subject') ),
- $self->TicketObj,
- ),
+ $self->SetHeader(
+ Subject =>
+ Encode::encode_utf8(
+ RT::Interface::Email::AddSubjectTag(
+ Encode::decode_utf8( $head->get('Subject') ),
+ $self->TicketObj,
+ ),
+ ),
);
}