import rt 3.8.7

[freeside.git] / rt / lib / RT / Action / AutoOpen.pm

diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm
index 004ed13..e1cf0ae 100644 (file)
--- a/rt/lib/RT/Action/AutoOpen.pm
+++ b/rt/lib/RT/Action/AutoOpen.pm
@@ -1,8 +1,8 @@
 # BEGIN BPS TAGGED BLOCK {{{
 # 
 # COPYRIGHT:
-#  
-# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC 
+# 
+# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
 #                                          <jesse@bestpractical.com>
 # 
 # (Except where explicitly superseded by other copyright notices)
@@ -45,28 +45,25 @@
 # those contributions and any derivatives thereof.
 # 
 # END BPS TAGGED BLOCK }}}
-# This Action will open the BASE if a dependent is resolved.
 
+# This Action will open the BASE if a dependent is resolved.
 package RT::Action::AutoOpen;
-require RT::Action::Generic;
 
 use strict;
-use vars qw/@ISA/;
-@ISA=qw(RT::Action::Generic);
+use warnings;
 
-#Do what we need to do and send it out.
+use base qw(RT::Action);
 
-#What does this type of Action does
+=head1 DESCRIPTION
 
-# {{{ sub Describe 
-sub Describe  {
-  my $self = shift;
-  return (ref $self );
-}
-# }}}
+Opens a ticket unless it's allready open, but only unless transaction
+L<RT::Transaction/IsInbound is inbound>.
 
+Doesn't open a ticket if message's head has field C<RT-Control> with
+C<no-autoopen> substring.
+
+=cut
 
-# {{{ sub Prepare 
 sub Prepare {
     my $self = shift;
 
@@ -83,22 +80,21 @@ sub Prepare {
 
     return 1;
 }
-# }}}
 
 sub Commit {
     my $self = shift;
-      my $oldstatus = $self->TicketObj->Status();
-        $self->TicketObj->__Set( Field => 'Status', Value => 'open' );
-        $self->TicketObj->_NewTransaction(
-                         Type     => 'Status',
-                         Field    => 'Status',
-                         OldValue => $oldstatus,
-                         NewValue => 'open',
-                         Data => 'Ticket auto-opened on incoming correspondence'
-        );
-
-
-    return(1);
+
+    my $oldstatus = $self->TicketObj->Status;
+    $self->TicketObj->__Set( Field => 'Status', Value => 'open' );
+    $self->TicketObj->_NewTransaction(
+        Type     => 'Status',
+        Field    => 'Status',
+        OldValue => $oldstatus,
+        NewValue => 'open',
+        Data     => 'Ticket auto-opened on incoming correspondence'
+    );
+
+    return 1;
 }
 
 eval "require RT::Action::AutoOpen_Vendor";