#
# COPYRIGHT:
#
-# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
+# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
# <jesse@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+# 02110-1301 or visit their web page on the internet at
+# http://www.gnu.org/copyleft/gpl.html.
#
#
# CONTRIBUTION SUBMISSION POLICY:
# if the ticket is already open or the ticket is new and the message is more mail from the
# requestor, don't reopen it.
- if ( ( $self->TicketObj->Status eq 'open' )
- || ( ( $self->TicketObj->Status eq 'new' )
- && $self->TransactionObj->IsInbound )
- || ( defined $self->TransactionObj->Message->First
- && $self->TransactionObj->Message->First->GetHeader('RT-Control') =~ /\bno-autoopen\b/i )
- ) {
+ my $status = $self->TicketObj->Status;
+ return undef if $status eq 'open';
+ return undef if $status eq 'new' && $self->TransactionObj->IsInbound;
- return undef;
- }
- else {
- return (1);
+ if ( my $msg = $self->TransactionObj->Message->First ) {
+ return undef if ($msg->GetHeader('RT-Control') || '') =~ /\bno-autoopen\b/i;
}
+
+ return 1;
}
# }}}