-%# BEGIN LICENSE BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
%#
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/copyleft/gpl.html.
+%#
%#
+%# CONTRIBUTION SUBMISSION POLICY:
%#
-%# END LICENSE BLOCK
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
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+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => loc("Ticket #[_1] Jumbo update: [_2]", $Ticket->Id, $Ticket->Subject) &>
<& /Ticket/Elements/Tabs,
Ticket => $Ticket,
<& /Elements/ListActions, actions => \@results &>
-<FORM METHOD=POST ACTION="ModifyAll.html" ENCTYPE="multipart/form-data">
-<INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>">
-
+<form method="post" action="ModifyAll.html" enctype="multipart/form-data">
+<& /Elements/Callback, _CallbackName => 'FormStart',ARGSRef =>\%ARGS &>
+<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
-<& /Elements/TitleBoxStart, title => loc('Modify ticket # [_1]', $Ticket->Id), color=> "#993333", width => "100%" &>
+<&| /Widgets/TitleBox, title => loc('Modify ticket # [_1]', $Ticket->Id) &>
<& Elements/EditBasics, TicketObj => $Ticket &>
<& Elements/EditCustomFields, TicketObj => $Ticket &>
-<& /Elements/TitleBoxEnd &>
+</&>
-<BR>
+<br />
-<& /Elements/TitleBoxStart, title => loc('Dates'), width => "100%", color => "#663366" &>
+<&| /Widgets/TitleBox, title => loc('Dates') &>
<& Elements/EditDates, TicketObj => $Ticket &>
-<& /Elements/TitleBoxEnd &>
+</&>
-<BR>
+<br />
-<& /Elements/TitleBoxStart, title => loc('People'),width => "100%", color=> "#333399" &>
+<&| /Widgets/TitleBox, title => loc('People') &>
<& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp &>
-<& /Elements/TitleBoxEnd &>
+</&>
-<BR>
+<br />
-<& /Elements/TitleBoxStart, title => loc('Relationships'), color => "#336633"&>
-<& Elements/EditLinks, Ticket => $Ticket &>
-<& /Elements/TitleBoxEnd &>
+<&| /Widgets/TitleBox, title => loc('Links') &>
+<& /Elements/EditLinks, Object => $Ticket, Merge => 1 &>
+</&>
-<BR>
+<br />
-<& /Elements/TitleBoxStart, title => loc('Update ticket') &>
+<&| /Widgets/TitleBox, title => loc('Update ticket') &>
<table>
<tr>
<td class="label"><&|/l&>Update Type</&>:</td>
<option value="private" ><&|/l&>Comments (Not sent to requestors)</&></option>
% }
% if ($CanRespond) {
- <option value="response"><&|/l&>Response to requestors</&></option>
+ <option value="response"><&|/l&>Reply to requestors</&></option>
% }
</select>
</td>
</tr>
<tr>
<td class="label"><&|/l&>Subject</&>:</td>
- <td class="entry"><input name="UpdateSubject" size=60 value=""></td>
+ <td class="entry"><input name="UpdateSubject" size="60" value="<%$Ticket->Subject%>" /></td>
</tr>
+% if (my $TxnCFs = $Ticket->TransactionCustomFields) {
+% while (my $CF = $TxnCFs->Next()) {
+<tr>
+<td class="label"><% $CF->Name %>:</td>
+<td class="entry"><& /Elements/EditCustomField,
+ CustomField => $CF,
+ NamePrefix => "Object-RT::Transaction--CustomField-"
+ &><em><% $CF->FriendlyType %></em></td>
+</td></tr>
+% } # end if while
+% } # end of if
<tr>
<td class="label"><&|/l&>Attach</&>:</td>
- <td class="entry"><input name="UpdateAttachment" type=file></td>
+ <td class="entry"><input name="UpdateAttachment" type="file" /></td>
</tr>
<tr>
<td class="labeltop"><&|/l&>Content</&>:</td>
<td class="entry"><& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &></td>
</tr>
</table>
-<& /Elements/TitleBoxEnd &>
+</&>
-<& /Elements/Submit, Label => loc('Save Changes'), Caption => loc("If you've updated anything above, be sure to"), color => "#333399" &>
+<& /Elements/Submit,
+ Label => loc('Save Changes'),
+ Caption => loc("If you've updated anything above, be sure to"), color => "#333399" &>
</form>
<%INIT>
$Ticket->CurrentUserHasRight('ModifyTicket') );
+$m->comp('/Elements/Callback', TicketObj => $Ticket, ARGSRef => \%ARGS);
my (@wresults, @results, @dresults, @lresults, @cf_results);
unless ($OnlySearchForPeople) {
+ # There might be two owners.
+ if ( ref ($ARGS{'Owner'} )) {
+ my @owners =@{$ARGS{'Owner'}};
+ delete $ARGS{'Owner'};
+ foreach my $owner(@owners){
+ $ARGS{'Owner'} = $owner unless ($Ticket->OwnerObj->id == $owner);
+ }
+
+ }
+
@wresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS);
- @results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS);
- @cf_results = ProcessTicketCustomFieldUpdates(ARGSRef => \%ARGS);
+ @cf_results = ProcessObjectCustomFieldUpdates( Object => $Ticket, ARGSRef => \%ARGS);
@dresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS);
@lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS);
- $ARGS{'UpdateContent'} =~ s/\r\n/\n/g;
-
- if ($ARGS{'UpdateContent'} &&
- $ARGS{'UpdateContent'} ne '' &&
- $ARGS{'UpdateContent'} ne "-- \n" .
- $session{'CurrentUser'}->UserObj->Signature
- ) {
- ProcessUpdateMessage(TicketObj => $Ticket,
- ARGSRef=>\%ARGS,
- Actions=>\@results);
+ if ($ARGS{'UpdateAttachment'}) {
+ my $subject = "$ARGS{'UpdateAttachment'}";
+ # since CGI.pm deutf8izes the magic field, we need to add it back.
+ Encode::_utf8_on($subject);
+ # strip leading directories
+ $subject =~ s#^.*[\\/]##;
+
+ my $attachment = MakeMIMEEntity(
+ Subject => $subject,
+ Body => "",
+ AttachmentFieldName => 'UpdateAttachment'
+ );
+ delete $ARGS{'UpdateAttachment'};
+ $ARGS{'UpdateAttachments'}->{ $subject } = $attachment;
+ }
+
+ $ARGS{'UpdateContent'} =~ s/\r+\n/\n/g if $ARGS{'UpdateContent'};
+
+ if ($ARGS{'UpdateAttachments'} || ( $ARGS{'UpdateContent'} && $ARGS{'UpdateContent'} ne "-- \n" .
+ $session{'CurrentUser'}->UserObj->Signature)) {
+ ProcessUpdateMessage(TicketObj => $Ticket, ARGSRef=>\%ARGS, Actions=>\@results);
}
+ @results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS);
}
push @results, @wresults;
push @results, @dresults;
push @results, @lresults;
push @results, @cf_results;
+# undef so that TransactionBatch scrips run and update the ticket
+$Ticket = undef;
+$Ticket = LoadTicket($id);
+
# If they've gone and moved the ticket to somewhere they can't see, etc...
# TODO: display the results, even if we can't display the ticket.