RTx-Statistics in 2.1 / 3.8

[freeside.git] / rt / html / RTx / Statistics / index.html

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-%# BEGIN LICENSE BLOCK
-%# 
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
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-%# (Except where explictly superceded by other copyright notices)
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-%# Copyright this file (c) 2003 Harald Wagener <hwagener@hamburg.fcb.com>
-%#
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-%# This work is distributed in the hope that it will be useful, but
-%# WITHOUT ANY WARRANTY; without even the implied warranty of
-%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
-%# General Public License for more details.
-%# 
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
-%# 
-%# 
-%# END LICENSE BLOCK
-<& /Elements/Header, Title => loc('RT Statistics') &>
-<& /RTx/Statistics/Elements/Tabs,  Title => loc('RT Statistics')  &>
-
-<&|/l&><h2>Description</h2>
-<p>These 6 options below enable you to display management data from the RT Database in table and graphical forms, enabling trends, bottlenecks, load problems etc to be identified.
-Each contains a description of how the data is displayed and describes the options available to you.</p></&>
-<ul>
-<li><strong><a href="CallsQueueDay/index.html">
-<&|/l&>Tickets per day per Queue</&></a></strong><br />
-<&|/l&>View the number of tickets created, resolved or deleted in a<br /> specific Queue, over the requested period of days</&>
-</li>
-<li><strong><a href="OpenStalled/index.html">
-<&|/l&>Tickets status by Queue</&></a></strong><br>
-<&|/l&>View numbers of new, open and stalled tickets in a selected Queue</&>
-</li>
-<li><strong><a href="CallsMultiQueue/index.html">
-<&|/l&>Tickets per Day in Multiple Queues</&>
-</a></strong><br>
-<&|/l&>View tickets created, resolved or deleted on in one or more Queues<br /> over a specified time period</&>
-</li>
-<li><strong><a href="DayOfWeek/index.html">
-<&|/l&>Tickets per Day of Week (absolute)</&></a></strong><br>
-<&|/l&>View trends showing when tickets are created, resolved or deleted</&>
-</li>
-<li><strong><a href="Resolution/index.html">
-<&|/l&>Time to Resolve</&></a></strong><br>
-<&|/l&>View how long tickets take to be resolved by Queue</&>
-</li>
-</li>
-<li><strong><a href="TimeToResolve/index.html">
-<&|/l&>Time to Resolve (scatter graph)</&></a></strong><br>
-<&|/l&>View a detailed scatter graph of time to resolve tickets by Queue</&>
-</li>
-</ul>