-%# BEGIN LICENSE BLOCK
+%# BEGIN BPS TAGGED BLOCK {{{
%#
-%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
+%# <jesse@bestpractical.com>
%#
-%# (Except where explictly superceded by other copyright notices)
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
-%# Unless otherwise specified, all modifications, corrections or
-%# extensions to this work which alter its source code become the
-%# property of Best Practical Solutions, LLC when submitted for
-%# inclusion in the work.
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
%#
+%# CONTRIBUTION SUBMISSION POLICY:
%#
-%# END LICENSE BLOCK
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%flags>
+inherit => undef # inhibit UTF8 conversion done in /autohandler
+</%flags>
<%ARGS>
-$message
$queue => 1
$action => "correspond"
$ticket => undef
</%ARGS>
<%init>
-use RT::Interface::Email;
-my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway(\%ARGS);
+$m->comp('/Elements/Callback', _CallbackName => 'Pre', %ARGS);
+use RT::Interface::Email (); # It's an exporter, but we don't care
+$r->content_type('text/plain; charset=utf-8');
+$m->error_format('text');
+my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway( \%ARGS );
+if ( $status == 1 ) {
+ $m->out('ok');
+ if ( $Ticket->Id ) {
+ $m->out( 'Ticket: ' . ($Ticket->Id || '') );
+ $m->out( 'Queue: ' . ($Ticket->QueueObj->Name || '') );
+ $m->out( 'Owner: ' . ($Ticket->OwnerObj->Name || '') );
+ $m->out( 'Status: ' . ($Ticket->Status || '') );
+ $m->out( 'Subject: ' . ($Ticket->Subject || '') );
+ $m->out(
+ 'Requestor: ' . ($Ticket->Requestors->MemberEmailAddressesAsString || '') );
+ }
+}
+else {
+ $RT::Logger->error( "Could not record email: " . $error );
+ if ( $status == -75 ) {
+ $m->out( "temporary failure - " . $error );
+ }
+ else {
+ $m->out( 'not ok - ' . $error );
+ }
+}
+$m->abort();
</%init>
-<%flags>
-inherit => undef # inhibit UTF8 conversion done in /autohandler
-</%flags>
-% if ($status == -75 ) {
-temporary failure - <% $error %>
-% }
-% elsif ($status == 1) {
-ok
-% if ( $Ticket->Id ) {
-Ticket: <% $Ticket->Id %>
-Queue: <% $Ticket->QueueObj->Name %>
-Owner: <% $Ticket->OwnerObj->Name %>
-Status: <% $Ticket->Status %>
-Subject: <% $Ticket->Subject %>
-Requestor: <% $Ticket->Requestors->MemberEmailAddressesAsString %>
-% }
-% } else {
-not ok - <%$error%>
-% }