{ Name => 'Extract Subject Tag', # loc
Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc
ExecModule => 'ExtractSubjectTag' },
+
+ #freeside
+ { Name => 'Set Priority',
+ Description => 'Set ticket priority',
+ ExecModule => 'SetPriority',
+ Argument => '',
+ },
+ { Name => 'Cancel Scheduled Resolve',
+ Description => 'Set ticket not to resolve in the future',
+ ExecModule => 'SetWillResolve',
+ Argument => '',
+ },
+ { Name => 'Scheduled Resolve',
+ Description => 'Resolve ticket if its WillResolve date has passed',
+ ExecModule => 'ScheduledResolve',
+ Argument => '',
+ },
);
@ScripConditions = (
ExecModule => 'ReopenTicket',
},
+ #freeside
+ { Name => 'On Custom Field Transaction',
+ Description => 'When a custom field is changed',
+ ExecModule => 'CustomFieldTransaction',
+ ApplicableTransTypes => 'Any',
+ },
+ { Name => 'On Custom Field Change',
+ Description => 'When a custom field is changed to some value',
+ ExecModule => 'CustomFieldChange',
+ ApplicableTransTypes => 'Any',
+ },
+
);
@Templates = (
}
}
},
+ { Queue => 0,
+ Name => 'Custom Field Transaction',
+ Description => 'Custom field value changed',
+ Content => q[Subject: {$Transaction->BriefDescription()}
+
+{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}
+
+{$Transaction->Content()}
+],
+ },
+
);
# }}}
ScripCondition => 'On Transaction',
ScripAction => 'Extract Subject Tag',
Template => 'Blank' },
+ { Description => 'On Correspond, cancel future resolve',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Cancel Scheduled Resolve',
+ Template => 'Blank' },
);
@ACL = (