RT option to exclude certain Cc addresses, #15451

[freeside.git] / rt / etc / initialdata

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index 89db2cc..7b3f6a6 100644 (file)
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -97,6 +97,23 @@
     { Name        => 'Extract Subject Tag',                               # loc
       Description => 'Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.', # loc
       ExecModule  => 'ExtractSubjectTag' },
+
+    #freeside
+    { Name        => 'Set Priority',
+      Description => 'Set ticket priority',
+      ExecModule  => 'SetPriority',
+      Argument    => '',
+    },
+    { Name        => 'Cancel Scheduled Resolve',
+      Description => 'Set ticket not to resolve in the future',
+      ExecModule  => 'SetWillResolve',
+      Argument    => '',
+    },
+    { Name        => 'Scheduled Resolve',
+      Description => 'Resolve ticket if its WillResolve date has passed',
+      ExecModule  => 'ScheduledResolve',
+      Argument    => '',
+    },
 );
 
 @ScripConditions = (
@@ -185,6 +202,18 @@
        ExecModule           => 'ReopenTicket',
     },
 
+    #freeside
+    {  Name                 => 'On Custom Field Transaction',
+       Description          => 'When a custom field is changed',
+       ExecModule           => 'CustomFieldTransaction',
+       ApplicableTransTypes => 'Any',
+    },
+    {  Name                 => 'On Custom Field Change',
+       Description          => 'When a custom field is changed to some value',
+       ExecModule           => 'CustomFieldChange',
+       ApplicableTransTypes => 'Any',
+    },
+
 );
 
 @Templates = (
@@ -270,7 +299,7 @@ you may reply to this message.
        Name        => 'Admin Comment',                           # loc
        Description => 'Default admin comment template',          # loc
        Content     =>
-'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]//g; $s =~ s/^Re//i; $s;}
+'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]\\s*//g; $s =~ s/^Re:\\s*//i; $s;}
 RT-Attach-Message: yes
 
 
@@ -331,7 +360,7 @@ batch-process all your pending approvals.
 
 Greetings,
 
-Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been approved by { eval { $Approver->Name } }.
 Other approvals may be pending.
 
 Approver\'s notes: { $Notes }
@@ -345,7 +374,7 @@ Approver\'s notes: { $Notes }
 
 Greetings,
 
-Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been approved by { eval { $Approver->Name } }.
 Its Owner may now start to act on it.
 
 Approver\'s notes: { $Notes }
@@ -359,7 +388,7 @@ Approver\'s notes: { $Notes }
 
 Greetings,
 
-Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }.
+Your ticket has been rejected by { eval { $Approver->Name } }.
 
 Approver\'s notes: { $Notes }
 '
@@ -486,6 +515,17 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
 }
 }
 },
+    {  Queue       => 0,
+       Name        => 'Custom Field Transaction',
+       Description => 'Custom field value changed',
+       Content     => q[Subject: {$Transaction->BriefDescription()}
+
+{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}
+
+{$Transaction->Content()}
+],
+    },
+
 );
 # }}}
 
@@ -534,6 +574,10 @@ Hour:         { $SubscriptionObj->SubValue('Hour') }
        ScripCondition => 'On Transaction',
        ScripAction    => 'Extract Subject Tag',
        Template       => 'Blank' },
+    {  Description    => 'On Correspond, cancel future resolve',
+       ScripCondition => 'On Correspond',
+       ScripAction    => 'Cancel Scheduled Resolve',
+       Template       => 'Blank' },
 );
 
 @ACL = (