import rt 3.6.4

[freeside.git] / rt / etc / initialdata

diff --git a/rt/etc/initialdata b/rt/etc/initialdata
index 62b35ac..1d8181d 100644 (file)
--- a/rt/etc/initialdata
+++ b/rt/etc/initialdata
@@ -86,6 +86,14 @@
       Description => 'Sends mail to the owner',              # loc
       ExecModule  => 'Notify',
       Argument    => 'Owner' },
       Description => 'Sends mail to the owner',              # loc
       ExecModule  => 'Notify',
       Argument    => 'Owner' },

+    { Name        => 'Notify Ccs as Comment',              # loc
+      Description => 'Sends mail to the Ccs as a comment', # loc
+      ExecModule  => 'NotifyAsComment',
+      Argument    => 'Cc' },
+    { Name        => 'Notify Ccs',                                   # loc
+      Description => 'Sends mail to the Ccs',                        # loc
+      ExecModule  => 'Notify',
+      Argument    => 'Cc' },

     { Name        => 'Notify AdminCcs as Comment',                        # loc
       Description => 'Sends mail to the administrative Ccs as a comment', # loc
       ExecModule  => 'NotifyAsComment',
     { Name        => 'Notify AdminCcs as Comment',                        # loc
       Description => 'Sends mail to the administrative Ccs as a comment', # loc
       ExecModule  => 'NotifyAsComment',


@@ -166,6 +174,13 @@
     },
     {
 
     },
     {
 

+      Name                 => 'On Priority Change',                       # loc
+      Description          => 'Whenever a ticket\'s priority changes',    # loc
+      ApplicableTransTypes => 'Set',
+      ExecModule           => 'PriorityChange',
+    },
+    {
+

       Name                 => 'On Owner Change',                           # loc
       Description          => 'Whenever a ticket\'s owner changes',        # loc
       ApplicableTransTypes => 'Any',
       Name                 => 'On Owner Change',                           # loc
       Description          => 'Whenever a ticket\'s owner changes',        # loc
       ApplicableTransTypes => 'Any',


@@ -307,7 +322,7 @@ This is a comment.  It is not sent to the Requestor(s):
       Queue       => '0',
       Name        => 'Resolved',                 # loc
       Description => 'Ticket Resolved',          # loc
       Queue       => '0',
       Name        => 'Resolved',                 # loc
       Description => 'Ticket Resolved',          # loc

-      Content     => 'Subject: Ticket Resolved
+      Content     => 'Subject: Resolved: {$Ticket->Subject}

 
 According to our records, your request has been resolved. If you have any
 further questions or concerns, please respond to this message.
 
 According to our records, your request has been resolved. If you have any
 further questions or concerns, please respond to this message.


@@ -336,7 +351,7 @@ batch-process all your pending approvals.
        Name        => "Approval Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by some approver", # loc
        Name        => "Approval Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by some approver", # loc

-       Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+       Content => 'Subject: Ticket Approved: {$Ticket->Subject}

 
 Greetings,
 
 
 Greetings,
 


@@ -348,7 +363,7 @@ Other approvals may be pending.
        Name        => "All Approvals Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by all approvers", # loc
        Name        => "All Approvals Passed",    # loc
        Description =>
          "Notify Owner of their ticket has been approved by all approvers", # loc

-       Content => 'Subject: Ticket Rejected: {$Ticket->Subject}
+       Content => 'Subject: Ticket Approved: {$Ticket->Subject}

 
 Greetings,
 
 
 Greetings,
 


@@ -373,6 +388,9 @@ Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }.
     {  ScripCondition => 'On Correspond',
        ScripAction    => 'Open Tickets',
        Template       => 'Blank' },
     {  ScripCondition => 'On Correspond',
        ScripAction    => 'Open Tickets',
        Template       => 'Blank' },

+    {  ScripCondition => 'On Owner Change',
+       ScripAction    => 'Notify Owner',
+       Template       => 'Transaction' },

     {  ScripCondition => 'On Create',
        ScripAction    => 'AutoReply To Requestors',
        Template       => 'AutoReply' },
     {  ScripCondition => 'On Create',
        ScripAction    => 'AutoReply To Requestors',
        Template       => 'AutoReply' },


@@ -551,7 +569,7 @@ while (my $link = $links->Next) {
 require RT::Action::Notify; bless($self, 'RT::Action::Notify');
 $self->{Argument} = 'Requestor'; $self->Prepare;
 
 require RT::Action::Notify; bless($self, 'RT::Action::Notify');
 $self->{Argument} = 'Requestor'; $self->Prepare;
 

-return $passed;
+return 0; # ignore $passed;

 # ------------------------------------------------------------------- #
        ],
        CustomCommitCode => '"never needed"',
 # ------------------------------------------------------------------- #
        ],
        CustomCommitCode => '"never needed"',


@@ -567,3 +585,41 @@ return $passed;
       Right  => 'SuperUser', },
 
 );
       Right  => 'SuperUser', },
 
 );

+
+# Predefined searches
+
+@Attributes = (
+    { Name => 'Search - My Tickets',
+      Description => '[_1] highest priority tickets I own', # loc
+      Content     =>
+      { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority, QueueName, ExtendedStatus",
+        Query   => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
+        OrderBy => 'Priority',
+        Order   => 'DESC' },
+    },
+    { Name => 'Search - Unowned Tickets',
+      Description => '[_1] newest unowned tickets', # loc
+      Content     =>
+# 'Take' #loc
+      { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE:&nbsp;' ",
+        Query   => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
+        OrderBy => 'Created',
+        Order   => 'DESC' },
+    },
+    { Name => 'HomepageSettings',
+      Description => 'HomepageSettings',
+      Content =>
+      { 'body' => # loc
+       [ { type => 'system', name => 'My Tickets' },
+         { type => 'system', name => 'Unowned Tickets' },
+         { type => 'component',  name => 'QuickCreate'},
+       ],
+        'summary' => # loc
+       [ 
+         { type => 'component', name => 'MyReminders' },
+          { type => 'component', name => 'Quicksearch' },
+         { type => 'component', name => 'RefreshHomepage' },
+       ]
+    },
+}
+);