# {{{ Base Configuration
-# $rtname the string that RT will look for in mail messages to
+# $rtname is the string that RT will look for in mail messages to
# figure out what ticket a new piece of mail belongs to
# Your domain name is recommended, so as not to pollute the namespace.
Set($rtname , "example.com");
+
+# This regexp controls what subject tags RT recognizes as its own.
+# If you're not dealing with historical $rtname values, you'll likely
+# never have to enable this feature.
+#
+# Be VERY CAREFUL with it. Note that it overrides $rtname for subject
+# token matching and that you should use only "non-capturing" parenthesis
+# grouping. For example:
+#
+# Set($EmailSubjectTagRegex, qr/(?:example.com|example.org)/i );
+#
+# and NOT
+#
+# Set($EmailSubjectTagRegex, qr/(example.com|example.org)/i );
+#
+# This setting would make RT behave exactly as it does without the
+# setting enabled.
+#
+# Set($EmailSubjectTagRegex, qr/\Q$rtname\E/i );
+
+
+
# You should set this to your organization's DNS domain. For example,
# fsck.com or asylum.arkham.ma.us. It's used by the linking interface to
# guarantee that ticket URIs are unique and easy to construct.
# }}}
-# }}}
-
# {{{ Database Configuration
# Database driver beeing used. Case matters
-# Valid types are "mysql" and "Pg"
+# Valid types are "mysql", "Oracle" and "Pg"
Set($DatabaseType , '@DB_TYPE@');
Set($LoopsToRTOwner , 1);
-# If $StoreLoopss is defined, RT will record messages that it believes
+# If $StoreLoops is defined, RT will record messages that it believes
# to be part of mail loops.
# As it does this, it will try to be careful not to send mail to the
# sender of these messages
Set($MaxAttachmentSize , 10000000);
# $TruncateLongAttachments: if this is set to a non-undef value,
-# RT will truncate attachments longer than MaxAttachmentLength.
+# RT will truncate attachments longer than MaxAttachmentSize.
Set($TruncateLongAttachments , undef);
# $DropLongAttachments: if this is set to a non-undef value,
-# RT will silently drop attachments longer than MaxAttachmentLength.
+# RT will silently drop attachments longer than MaxAttachmentSize.
Set($DropLongAttachments , undef);
# (These values are passed to the CanonicalizeEmailAddress subroutine in RT/User.pm)
# By default, that routine performs a s/$Match/$Replace/gi on any address passed to it
-Set($CanonicalizeEmailAddressMatch , 'subdomain.example.com$');
-Set($CanonicalizeEmailAddressReplace , 'example.com');
+#Set($CanonicalizeEmailAddressMatch , '@subdomain\.example\.com$');
+#Set($CanonicalizeEmailAddressReplace , '@example.com');
+
+# set this to true and the create new user page will use the values that you
+# enter in the form but use the function CanonicalizeUserInfo in User_Local.pm
+Set($CanonicalizeOnCreate , 0);
# If $SenderMustExistInExternalDatabase is true, RT will refuse to
# create non-privileged accounts for unknown users if you are using
# and comment mail tracked by RT, unless overridden by a queue-specific
# address.
-Set($CorrespondAddress , 'RT::CorrespondAddress.not.set');
+Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');
-Set($CommentAddress , 'RT::CommentAddress.not.set');
+Set($CommentAddress , 'RT_CommentAddressNotSet');
#Sendmail Configuration
# If 'sendmailpipe' doesn't work well for you, try 'sendmail'
#
# Note that you should remove the '-t' from $SendmailArguments
-# if you use 'sendmail rather than 'sendmailpipe'
+# if you use 'sendmail' rather than 'sendmailpipe'
Set($MailCommand , 'sendmailpipe');
# These options are good for most sendmail wrappers and workalikes
Set($SendmailArguments , "-oi -t");
+# $SendmailBounceArguments defines what flags to pass to $Sendmail
+# assuming RT needs to send an error (ie. bounce).
+
+Set($SendmailBounceArguments , '-f "<>"');
+
# These arguments are good for sendmail brand sendmail 8 and newer
#Set($SendmailArguments,"-oi -t -ODeliveryMode=b -OErrorMode=m");
# are WatcherType and TicketId.
Set($FriendlyToLineFormat, "\"%s of $RT::rtname Ticket #%s\":;");
-# By default RT doesn't notify the person who performs an update, as they
+# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1
Set($NotifyActor, 0);
+# By default, RT records each message it sends out to its own internal database.# To change this behaviour, set $RecordOutgoingEmail to 0
+
+Set($RecordOutgoingEmail, 1);
+
+# VERP support (http://cr.yp.to/proto/verp.txt)
+# uncomment the following two directives to generate envelope senders
+# of the form ${VERPPrefix}${originaladdress}@${VERPDomain}
+# (i.e. rt-jesse=fsck.com@rt.example.com ) This currently only works
+# with sendmail and sendmailppie.
+# Set($VERPPrefix, 'rt-');
+# Set($VERPDomain, $RT::Organization);
# }}}
Set($LogDir, '@RT_LOG_PATH@');
Set($LogToFileNamed , "rt.log"); #log to rt.log
+# If true generates stack traces to file log or screen
+# never generates traces to syslog
+
+Set($LogStackTraces , 0);
+
+# On Solaris or UnixWare, set to ( socket => 'inet' ). Options here
+# override any other options RT passes to Log::Dispatch::Syslog.
+# Other interesting flags include facility and logopt. (See the
+# Log::Dispatch::Syslog documentation for more information.) (Maybe
+# ident too, if you have multiple RT installations.)
+
+@LogToSyslogConf = () unless (@LogToSyslogConf);
+
+# RT has rudimentary SQL statement logging support if you have
+# DBIx-SearchBuilder 1.31_1 or higher; simply set $StatementLog to be
+# the level that you wish SQL statements to be logged at.
+Set($StatementLog, undef);
+
# }}}
# {{{ Web interface configuration
+# This determines the default stylesheet the RT web interface will use.
+# RT ships with two valid values by default:
+#
+# 3.5-default The totally new, default layout for RT 3.5
+# 3.4-compat A 3.4 compatibility stylesheet to make RT 3.5 look
+# (mostly) like 3.4
+#
+# This value actually specifies a directory in share/html/NoAuth/css/
+# from which RT will try to load the file main.css (which should
+# @import any other files the stylesheet needs). This allows you to
+# easily and cleanly create your own stylesheets to apply to RT.
+
+Set($WebDefaultStylesheet, '3.5-default');
+
# Define the directory name to be used for images in rt web
# documents.
# If you're putting the web ui somewhere other than at the root of
-# your server
-# $WebPath requires a leading / but no trailing /
+# your server, you should set $WebPath to the path you'll be
+# serving RT at.
+# $WebPath requires a leading / but no trailing /.
+#
+# In most cases, you should leave $WebPath set to '' (an empty value).
Set($WebPath , "");
+# If we're running as a superuser, run on port 80
+# Otherwise, pick a high port for this user.
+
+Set($WebPort , 80);# + ($< * 7274) % 32766 + ($< && 1024));
+
# This is the Scheme, server and port for constructing urls to webrt
# $WebBaseURL doesn't need a trailing /
-Set($WebBaseURL , "http://RT::WebBaseURL.not.configured:80");
+Set($WebBaseURL , "http://localhost:$WebPort");
Set($WebURL , $WebBaseURL . $WebPath . "/");
# $WebImagesURL points to the base URL where RT can find its images.
-# If you're running the FastCGI version of the RT web interface,
-# you should make RT's WebRT/html/NoAuth/images directory available on
-# a static web server and supply that URL as $WebImagesURL.
-Set($WebImagesURL , $WebURL . "NoAuth/images/");
+Set($WebImagesURL , $WebPath . "/NoAuth/images/");
-# $RTLogoURL points to the URL of the RT logo displayed in the web UI
+# $LogoURL points to the URL of the RT logo displayed in the web UI
-Set($LogoURL , $WebImagesURL . "rt.jpg");
+Set($LogoURL , $WebImagesURL . "bplogo.gif");
+
+# WebNoAuthRegex - What portion of RT's URLspace should not require
+# authentication.
+Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
+ /+REST/\d+\.\d+/NoAuth/)!x );
+
+# For message boxes, set the entry box width and what type of wrapping
+# to use.
+#
+# Default width: 72
+Set($MessageBoxWidth , 72);
+
+# Default wrapping: "HARD" (choices "SOFT", "HARD")
+Set($MessageBoxWrap, "HARD");
+
+# Support implicit links in WikiText custom fields? A true value
+# causes InterCapped or ALLCAPS words in WikiText fields to
+# automatically become links to searches for those words. If used on
+# RTFM articles, it links to the RTFM article with that name.
+Set($WikiImplicitLinks, 0);
# if TrustHTMLAttachments is not defined, we will display them
# as text. This prevents malicious HTML and javascript from being
# sent in a request (although there is probably more to it than that)
Set($TrustHTMLAttachments , undef);
+# Should RT redistribute correspondence that it identifies as
+# machine generated? A true value will do so; setting this to '0'
+# will cause no such messages to be redistributed.
+# You can also use 'privileged' (the default), which will redistribute
+# only to privileged users. This helps to protect against malformed
+# bounces and loops caused by autocreated requestors with bogus addresses.
+Set($RedistributeAutoGeneratedMessages, 'privileged');
+
+# If PreferRichText is set to a true value, RT will show HTML/Rich text
+# messages in preference to their plaintext alternatives. RT "scrubs" the
+# html to show only a minimal subset of HTML to avoid possible contamination
+# by cross-site-scripting attacks.
+Set($PreferRichText, undef);
+
# If $WebExternalAuth is defined, RT will defer to the environment's
# REMOTE_USER variable.
# Set($WebSessionClass , 'Apache::Session::File');
+
+# By default, RT's session cookie isn't marked as "secure" Some web browsers
+# will treat secure cookies more carefully than non-secure ones, being careful
+# not to write them to disk, only send them over an SSL secured connection
+# and so on. To enable this behaviour, set # $WebSecureCookies to a true value.
+# NOTE: You probably don't want to turn this on _unless_ users are only connecting
+# via SSL encrypted HTTP connections.
+
+Set($WebSecureCookies, 0);
+
+
+# By default, RT clears its database cache after every page view.
+# This ensures that you've always got the most current information
+# when working in a multi-process (mod_perl or FastCGI) Environment
+# Setting $WebFlushDbCacheEveryRequest to '0' will turn this off,
+# which will speed RT up a bit, at the expense of a tiny bit of data
+# accuracy.
+
+Set($WebFlushDbCacheEveryRequest, '1');
+
+
+# $MaxInlineBody is the maximum attachment size that we want to see
+# inline when viewing a transaction. 13456 is a random sane-sounding
+# default.
+
+Set($MaxInlineBody, 13456);
+
+# $DefaultSummaryRows is default number of rows displayed in for search
+# results on the frontpage.
+
+Set($DefaultSummaryRows, 10);
+
+# By default, RT shows newest transactions at the bottom of the ticket
+# history page, if you want see them at the top set this to '0'.
+
+Set($OldestTransactionsFirst, '1');
+
+# By default, RT shows images attached to incoming (and outgoing) ticket updates
+# inline. Set this variable to 0 if you'd like to disable that behaviour
+
+Set($ShowTransactionImages, 1);
+
+
+# $HomepageComponents is an arrayref of allowed components on a user's
+# customized homepage ("RT at a glance").
+
+Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
+
+# @MasonParameters is the list of parameters for the constructor of
+# HTML::Mason's Apache or CGI Handler. This is normally only useful
+# for debugging, eg. profiling individual components with:
+# use MasonX::Profiler; # available on CPAN
+# @MasonParameters = (preamble => 'my $p = MasonX::Profiler->new($m, $r);');
+
+@MasonParameters = () unless (@MasonParameters);
+
+# $DefaultSearchResultFormat is the default format for RT search results
+Set ($DefaultSearchResultFormat, qq{
+ '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
+ '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
+ Status,
+ QueueName,
+ OwnerName,
+ Priority,
+ '__NEWLINE__',
+ '',
+ '<small>__Requestors__</small>',
+ '<small>__CreatedRelative__</small>',
+ '<small>__ToldRelative__</small>',
+ '<small>__LastUpdatedRelative__</small>',
+ '<small>__TimeLeft__</small>'});
+
+# If $SuppressInlineTextFiles is set to a true value, then uploaded
+# text files (text-type attachments with file names) are prevented
+# from being displayed in-line when viewing a ticket's history.
+
+Set($SuppressInlineTextFiles, undef);
+
+# If $DontSearchFileAttachments is set to a true value, then uploaded
+# files (attachments with file names) are not searched during full-content
+# ticket searches.
+
+Set($DontSearchFileAttachments, undef);
+
+
# }}}
# {{{ RT UTF-8 Settings
# An array that contains languages supported by RT's internationalization
-# interface. Defaults to all *.po lexicons; set it to qw(en ja) will make
-# RT bilingual instead of multilingual, but will save same memory.
+# interface. Defaults to all *.po lexicons; setting it to qw(en ja) will make
+# RT bilingual instead of multilingual, but will save some memory.
@LexiconLanguages = qw(*) unless (@LexiconLanguages);
# }}}
+# {{{ Miscellaneous RT Settings
+
+# You can define new statuses and even reorder existing statuses here.
+# WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT
+# will break horribly. The statuses you add must be no longer than
+# 10 characters.
+
+@ActiveStatus = qw(new open stalled) unless @ActiveStatus;
+@InactiveStatus = qw(resolved rejected deleted) unless @InactiveStatus;
+
+# Backward compatability setting. Add/Delete Link used to record one
+# transaction and run one scrip. Set this value to 1 if you want
+# only one of the link transactions to have scrips run.
+Set($LinkTransactionsRun1Scrip , 0);
+
+# When this feature is enabled an user need ModifyTicket right on both
+# tickets to link them together, otherwise he can have right on any of
+# two.
+Set($StrictLinkACL, 1);
+
+# }}}
+
+
+# {{{ Development Mode
+#
+# RT comes with a "Development mode" setting.
+# This setting, as a convenience for developers, turns on
+# all sorts of development options that you most likely don't want in
+# production:
+#
+# * Turns off Mason's 'static_source' directive. By default, you can't
+# edit RT's web ui components on the fly and have RT magically pick up
+# your changes. (It's a big performance hit)
+#
+# * More to come
+#
+
+Set($DevelMode, '@RT_DEVEL_MODE@');
+
+# }}}
+
+
1;
projects / freeside.git / blobdiff