=head1 UPGRADING FROM BEFORE 4.0.0
+See F<devel/docs/UPGRADING-4.0> for internals changes relevant to
+extension writers. The following is tailored to RT administrators:
+
=head2 Common issues
RT now defaults to a database name of rt4 and an installation root of
set to `perl-script`. F<docs/web_deployment.pod> contains the
new configuration.
+RT::Extension::CustomField::Checkbox has been integrated into core, so you
+MUST uninstall it before upgrading. In addition, you must run
+/opt/rt4/etc/upgrade/4.0-customfield-checkbox-extension script to convert old
+data.
=head2 RT_SiteConfig.pm
RT4 now includes an Articles functionality, merged from RTFM. You should not
install and enable the RT::FM plugin separately on RT 4. If you have existing
-data in RTFM, you can use the etc/upgrade/upgrade-articles script to upgrade
+data in RTFM, you can use the /opt/rt4/etc/upgrade/upgrade-articles script to upgrade
that data.
When running normal upgrade scripts, RT will warn if it finds existing RTFM
You can run this as
- etc/upgrade/upgrade-articles
+ /opt/rt4/etc/upgrade/upgrade-articles
It will ouput a lot of data about what it is changing. You should review this
for errors.
You must also remove RT::FM from your @Plugins line in RT_SiteConfig.pm.
-
-=head2 Removals and updates
-
-The deprecated classes RT::Action::Generic, RT::Condition::Generic and
-RT::Search::Generic have been removed, but you shouldn't have been using them
-anyway. You should have been using RT::Action, RT::Condition and RT::Search,
-respectively.
-
=over
=item *
=back
+=head2 Ticket content searches (full text search)
+
+Since 4.0.0, RT's ticket content search is disabled by default because of
+performance issues when used without full text indexing. For details on how to
+re-enable it with (or without) full text indexing, see
+F<docs/full_text_indexing.pod>.
+
+
=head1 UPGRADING FROM 4.0.5 AND EARLIER
Site-specific custom types (anything but ticket, reminder or approval)
are not affected by these changes.
+
+=head1 UPGRADING FROM 4.0.13 AND EARLIER
+
+=head2 Outgoing mail From: header
+
+The "Default" key of the C<$OverrideOutgoingMailFrom> config option now,
+as previously documented, only applies when no ticket is involved.
+Previously it was also used when a ticket was involved but the
+associated queue had no specific correspond address. In such cases the
+global correspond address is now used.
+
+The config option C<$SetOutgoingMailFrom> now accepts an email address
+as a value which will act as a global default. This covers the simple
+case of sending all bounces to a specific address, without the previous
+solution of resorting to defining all queues in
+$OverrideOutgoingMailFrom. Any definitions in the Override option
+(including Default) still take precedence. See
+L<RT_Config/$SetOutgoingMailFrom> for more information.
+
+=head2 Reminder statuses
+
+New reminders are now created in the "reminder_on_open" status defined in your
+lifecycles. For the default lifecycle, this means reminders will start as
+"open" instead of "new". This change is for consistency when a completed
+reminder is reopened at a later date. If you use custom lifecycles and added
+further transition restrictions, you may need to adjust the L<"reminder_on_open"
+setting|RT_Config/reminder_on_open> in your lifecycles.
+
+=head2 Bookmarks
+
+Previously, the list of Bookmarks on your homepage was unlimited (if you
+had 100 bookmarked tickets, you would see a 100 item list on your RT at
+a Glance). 'Bookmarked Tickets' now uses the same size limits as any
+other search on your homepage. This can be customized using the 'Rows
+per box' setting on your RT at a Glance configuration page.
+
+=head2 PostgreSQL 9.2
+
+If you are upgrading an RT from 3.8 (or earlier) to 4.0 on PostgreSQL
+9.2, you should make sure that you have installed DBD::Pg 2.19.3 or
+higher. If you start your upgrade without installing a recent-enough
+version of DBD::Pg RT will stop the upgrade during the 3.9.8 step and
+remind you to upgrade DBD::Pg. If this happens, you can re-start your
+upgrade by running:
+
+ /opt/rt4/sbin/rt-setup-database --action insert --datadir etc/upgrade/3.9.8/
+
+Followed by re-running make upgrade-database and answering 3.9.8 when
+prompted for which RT version you're upgrading from.
projects / freeside.git / blobdiff