tie my %report_rating, 'Tie::IxHash';
$report_rating{'RADIUS sessions'} = [ $fsurl.'search/sqlradius.html', '' ]
if $curuser->access_right("Usage: RADIUS sessions");
+$report_rating{'RADIUS data usage'} = [ $fsurl.'search/report_sqlradius_usage.html', '' ]
+ if $curuser->access_right("Usage: RADIUS sessions");
$report_rating{'Call Detail Records (CDRs)'} = [ $fsurl.'search/report_cdr.html', '' ]
if $curuser->access_right("Usage: Call Detail Records (CDRs)");
$report_rating{'Unrateable CDRs'} = [ $fsurl.'search/cdr.html?freesidestatus=failed;cdrbatchnum=_ALL_' ]
;
tie my %report_ticketing, 'Tie::IxHash',
- 'Resolved by owner' => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ],
- 'Resolved in date range' => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ],
- 'Created in date range' => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ],
- 'separator' => '',
+# fix TimeToResolve extension? or redo in a more modern way?
+# 'Resolved by owner' => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ],
+# 'Resolved in date range' => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ],
+# 'Created in date range' => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ],
+# 'separator' => '',
'Statistics' => [ \%report_ticketing_statistics, '' ],
'separator2' => '',
- 'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html', 'List tickets by any criteria' ],
+ 'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html?NewQuery=1', 'List tickets by any criteria' ],
;
tie my %report_bill_event, 'Tie::IxHash',
'Daily Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time_daily.html', 'Sales, credits and receipts (broken down by day) summary graph' ],
'Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg.html', 'Sales report and graph (by agent, package class and/or date range)' ],
'Rated Call Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg_detail.html', 'Sales report and graph (by agent, package class, usage class and/or date range)' ],
+ 'Sales With Advertising Source' => [ $fsurl.'search/report_cust_bill_pkg_referral.html' ],
'Employee Commission Report' => [ $fsurl.'search/report_employee_commission.html', '' ],
'Credit Report' => [ $fsurl.'search/report_cust_credit.html', 'Credit report (by employee and/or date range)' ],
'Unapplied Credits' => [ $fsurl.'search/report_cust_credit.html?unapplied=1', 'Unapplied credit report (by type and/or date range)' ],
'Download database dump' => [ $fsurl. 'misc/dump.cgi', '' ],
;
+tie my %tools_ticketing_articles, 'Tie::IxHash',
+ 'Overview' => [ $fsurl.'rt/Articles/index.html', '' ],
+ 'Search' => [ $fsurl.'rt/Articles/Article/Search.html', '' ],
+ 'Topics' => [ $fsurl.'rt/Articles/Topics.html', '' ],
+;
+
tie my %tools_ticketing, 'Tie::IxHash',
- 'Offline' => [ $fsurl.'rt/Tools/Offline.html', '' ],
+ 'Articles' => [ \%tools_ticketing_articles, '' ],
'My Day' => [ $fsurl.'rt/Tools/MyDay.html', '' ],
- 'My Approvals' => [ $fsurl.'rt/Approvals/', '' ],
+ 'My Reminders' => [ $fsurl.'rt/Tools/MyReminders.html', '' ],
+ 'Offline' => [ $fsurl.'rt/Tools/Offline.html', '' ],
+ 'Approval' => [ $fsurl.'rt/Approvals/', '' ],
;
$tools_ticketing{'Cron Tool'} = [ $fsurl.'rt/Developer/CronTool/', '' ]
if $conf->exists('rt-crontool');
|| $curuser->access_right('Edit global billing events');
if ( $curuser->access_right('Configuration') ) {
#$config_billing{'Invoice events'} = [ $fsurl.'browse/part_bill_event.cgi', 'Deprecated, old-style actions for overdue invoices' ];
-#this doesn't work right# $config_billing{'Invoice templates'} = [ $fsurl.'browse/invoice_template.html', 'Edit templates for HTML, plaintext and typeset invoices' ];
+ $config_billing{'Invoice templates'} = [ $fsurl.'browse/invoice_template.html', 'Edit templates for HTML, plaintext and typeset invoices' ];
$config_billing{'Prepaid cards'} = [ $fsurl.'search/prepay_credit.html', 'View outstanding cards, generate new cards' ];
$config_billing{'Call rates and regions'} = [ \%config_billing_rates, 'Manage rate plans, regions and prefixes for VoIP and call billing' ];
$config_billing{'Credit reason types'} = [ $fsurl.'browse/reason_type.html?class=R', 'Credit reason types define groups of reasons.' ];
}
+#XXX also to be unified
+tie my %config_ticketing_groups, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Groups', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Groups/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_queues, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Queues', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Queues/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_customfields, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/CustomFields', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_classes, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/Articles/Classes/', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/Articles/Classes/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_customfields, 'Tie::IxHash',
+ 'Select' => [ $fsurl.'rt/Admin/CustomFields/index.html?type=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+ 'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1&LookupType=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+;
+
+tie my %config_ticketing_articles, 'Tie::IxHash',
+ 'Classes' => [ \%config_ticketing_articles_classes, '' ],
+ 'Custom Fields' => [ \%config_ticketing_articles_customfields, '' ],
+;
+
tie my %config_ticketing, 'Tie::IxHash',
- 'Ticketing Users' => [ $fsurl.'rt/Admin/Users', 'View/Edit ticketing users' ], #XXX to be unified
- 'Ticketing Groups' => [ $fsurl.'rt/Admin/Groups', 'View/Edit ticketing groups and group membership' ], #XXX to be unified
- 'Ticketing Queues' => [ $fsurl.'rt/Admin/Queues', 'View/Edit ticketing queues and queue-specific properties' ],
- 'Ticket Custom Fields' => [ $fsurl.'rt/Admin/CustomFields', 'View/Edit ticketing custom fields' ],
- 'Ticketing Global' => [ $fsurl.'rt/Admin/Global', 'View/Edit ticketing configuration applicable to all queues' ],
+ 'Ticketing Users' => [ $fsurl.'rt/Admin/Users', 'Edit ticketing users' ], #XXX to be unified
+ 'Ticketing Groups' => [ \%config_ticketing_groups, 'View/Edit ticketing groups and group membership' ], #XXX to be unified
+ 'Ticketing Queues' => [ \%config_ticketing_queues, 'View/Edit ticketing queues and queue-specific properties' ],
+ 'Ticket Custom Fields' => [ \%config_ticketing_customfields, 'View/Edit ticketing custom fields' ],
+ 'Ticketing Global' => [ $fsurl.'rt/Admin/Global', 'View/Edit ticketing configuration applicable to all queues' ], #XXX the individual items
+ 'Ticketing Articles' => [ \%config_ticketing_articles, '' ],
#"System Configuraiton"? useless, just makes people report errors about missing Module::Versions::Report #'Ticketing Tools' => [ $fsurl.'rt/Admin/Tools', '' ],
;
projects / freeside.git / blobdiff