add svc_forward, depriciate svc_acct_sm

[freeside.git] / htdocs / docs / trouble.html

diff --git a/htdocs/docs/trouble.html b/htdocs/docs/trouble.html
index 2c5b92f..fce7439 100644 (file)
--- a/htdocs/docs/trouble.html
+++ b/htdocs/docs/trouble.html
@@ -5,11 +5,6 @@
   <h1>Troubleshooting</h1>
   <ul>
     <li>When troubleshooting the web interface, helpful information is often in your web server's error log.
-    <li>Internet Explorer will not work with Freeside's HTML interface. 
-<a HREF="http://www.netscape.com">Netscape</a>,                                 
-<a HREF="http://lynx.browser.org">Lynx</a>, and                                 
-<a HREF="http://www.cs.indiana.edu/elisp/w3/docs.html">Emacs/W3</a>,            
-among others, should work fine.
     <li>If bin/svc_acct.import fails with an "Out of memory!" error using MySQL, upgrede MySQL and recompile the Perl DBD.  There was a memory leak in some older versions of MySQL.
     <li>If you get tons of errors in your web server's error log like this:
 <pre>
@@ -17,13 +12,6 @@ Ambiguous use of value => resolved to "value" =>
 at /usr/lib/perl5/site_perl/File/CounterFile.pm line 132.
 </pre>
         This clutters up your log files but is otherwise harmless.  Upgrade to the latest File::CounterFile. 
-    <li>If you get an Internal Server Error when adding or editing, but find that the update has occured, and you get something like the following in your web server's error log:
-<pre>
-access to <i>/your/path</i>/edit/process/<i>some_table</i>.cgi failed for
-<i>machine.domain.tld</i>, reason: malformed header from script.
-Bad header=HTTP/1.0 302 Moved Temporarily
-</pre>
-        Then you forgot to apply this <a href="CGI-modules-2.76-patch.txt">patch</a> as mentioned in the <a href="install.html">New Installation</a> section of the documentation.
     <li>If you get errors like this:
 <pre>
 UID.pm: Can't open /var/spool/freeside/conf/secrets: Permission denied 
@@ -31,12 +19,8 @@ at <i>/your/path</i>/site_perl/FS/UID.pm line 26.
 BEGIN failed--compilation aborted at
 <i>/your/path</i>/edit/process/part_svc.cgi line 15.
 </pre>
-        Then the scripts are not running setuid freeside.  If you were editing
-the files, it is possible you inadvertantly removed the setuid bit.
-As mentioned in the <a href="install.html">New Installation</a> section of the documentation, set ownership and permissions for the web interface.  Your system should support secure setuid scripts or Perl's emulation, see <a href="http://www.perl.com/CPAN-local/doc/manual/html/pod/perlsec.html#Security_Bugs">perlsec: Security Bugs</a> for information and workarounds.
-<pre>cd /usr/local/apache/htdocs/freeside
-chown -R freeside .
-chmod 4755 browse/*.cgi edit/*.cgi edit/process/*.cgi misc/*.cgi misc/process/*.cgi search/*.cgi view/*.cgi</pre>
+        Then the scripts are not running as the freeside freeside user.  See
+the <a href="install.html">New Installation</a> section of the documentation.
   <li>If you receive `can not connect to server' errors using MySQL on a system that doesn't support native threading, you may need to specify the full hostname in your DBI datasource.  See the <a href="http://www.mysql.com/Manual_chapter/manual_Problems.html#Can_not_connect_to_server">MySQL documentation</a>, DBI manpage and the DBD::mysql manpage for details.
   </ul>
 </body>