<h1>Troubleshooting</h1>
<ul>
<li>When troubleshooting the web interface, helpful information is often in your web server's error log.
- <li>Internet Explorer will not work with Freeside's HTML interface.
+ <li>Internet Explorer will not work with Freeside's HTML interface. <b>This may be fixed in >1.2, please report your experiences!</b>
<a HREF="http://www.netscape.com">Netscape</a>,
<a HREF="http://lynx.browser.org">Lynx</a>, and
<a HREF="http://www.cs.indiana.edu/elisp/w3/docs.html">Emacs/W3</a>,
at /usr/lib/perl5/site_perl/File/CounterFile.pm line 132.
</pre>
This clutters up your log files but is otherwise harmless. Upgrade to the latest File::CounterFile.
- <li>If you get an Internal Server Error when adding or editing, but find that the update has occured, and you get something like the following in your web server's error log:
+ <li><b>(No longer applicable in >1.2!)</b> If you get an Internal Server Error when adding or editing, but find that the update has occured, and you get something like the following in your web server's error log:
<pre>
access to <i>/your/path</i>/edit/process/<i>some_table</i>.cgi failed for
<i>machine.domain.tld</i>, reason: malformed header from script.