Vector ticket_params = new Vector();
ticket_params.addElement( "session_id" );
ticket_params.addElement( sessionId );
+ ticket_params.addElement( "queue" );
+ ticket_params.addElements( 3 ); // otherwise defaults to
+ // ticket_system-selfservice_queueid
+ // or ticket_system-default_queueid
ticket_params.addElement( "requestor" ); // these
ticket_params.addElement( "email@example.com" ); // are
ticket_params.addElement( "cc" ); // optional
ticket_params.addElement( "subject" );
ticket_params.addElement( "Houston, we have a problem." );
ticket_params.addElement( "message" );
- ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!\n\nIt needs to be fixed immediately!" );
+ ticket_params.addElement( "The Oscillation Overthurster has gone out of alignment!\n\nIt needs to be fixed immediately! http://linktest.freeside.biz/hi" );
HashMap ticket_result = client.execute( "create_ticket", ticket_params);