self-service access for contacts, RT#25533

[freeside.git] / FS / FS / cust_svc.pm

diff --git a/FS/FS/cust_svc.pm b/FS/FS/cust_svc.pm
index 2066a05..7bf41ee 100644 (file)
--- a/FS/FS/cust_svc.pm
+++ b/FS/FS/cust_svc.pm
@@ -1,12 +1,12 @@
 package FS::cust_svc;
+use base qw( FS::cust_main_Mixin FS::option_Common ); #FS::Record );
 
 use strict;
-use vars qw( @ISA $DEBUG $me $ignore_quantity );
+use vars qw( $DEBUG $me $ignore_quantity $conf $ticket_system );
 use Carp;
 #use Scalar::Util qw( blessed );
 use FS::Conf;
 use FS::Record qw( qsearch qsearchs dbh str2time_sql );
-use FS::cust_pkg;
 use FS::part_pkg;
 use FS::part_svc;
 use FS::pkg_svc;
@@ -18,13 +18,18 @@ use FS::UI::Web;
 #most FS::svc_ classes are autoloaded in svc_x emthod
 use FS::svc_acct;  #this one is used in the cache stuff
 
-@ISA = qw( FS::cust_main_Mixin FS::option_Common ); #FS::Record );
 
 $DEBUG = 0;
 $me = '[cust_svc]';
 
 $ignore_quantity = 0;
 
+#ask FS::UID to run this stuff for us later
+FS::UID->install_callback( sub { 
+  $conf = new FS::Conf;
+  $ticket_system = $conf->config('ticket_system')
+});
+
 sub _cache {
   my $self = shift;
   my ( $hashref, $cache ) = @_;
@@ -103,20 +108,36 @@ record - you should probably use the B<cancel> method instead.
 
 =cut
 
+my $rt_session;
+
 sub delete {
   my $self = shift;
+
+  my $cust_pkg = $self->cust_pkg;
+  my $custnum = $cust_pkg->custnum if $cust_pkg;
+
   my $error = $self->SUPER::delete;
   return $error if $error;
 
-  if ( FS::Conf->new->config('ticket_system') eq 'RT_Internal' ) {
-    FS::TicketSystem->init;
-    my $session = FS::TicketSystem->session;
-    my $links = RT::Links->new($session->{CurrentUser});
+  if ( $ticket_system eq 'RT_Internal' ) {
+    unless ( $rt_session ) {
+      FS::TicketSystem->init;
+      $rt_session = FS::TicketSystem->session;
+    }
+    my $links = RT::Links->new($rt_session->{CurrentUser});
     my $svcnum = $self->svcnum;
     $links->Limit(FIELD => 'Target', 
                   VALUE => 'freeside://freeside/cust_svc/'.$svcnum);
     while ( my $l = $links->Next ) {
-      my ($val, $msg) = $l->Delete;
+      my ($val, $msg);
+      if ( $custnum ) {
+        # re-link to point to the customer instead
+        ($val, $msg) =
+          $l->SetTarget('freeside://freeside/cust_main/'.$custnum);
+      } else {
+        # unlinked service
+        ($val, $msg) = $l->Delete;
+      }
       # can't do anything useful on error
       warn "error unlinking ticket $svcnum: $msg\n" if !$val;
     }
@@ -341,7 +362,7 @@ sub check {
   my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $self->svcpart } );
   return "Unknown svcpart" unless $part_svc;
 
-  if ( $self->pkgnum ) {
+  if ( $self->pkgnum && ! $ignore_quantity ) {
     my $cust_pkg = qsearchs( 'cust_pkg', { 'pkgnum' => $self->pkgnum } );
     return "Unknown pkgnum" unless $cust_pkg;
     ($part_svc) = grep { $_->svcpart == $self->svcpart } $cust_pkg->part_svc;
@@ -387,13 +408,6 @@ sub part_svc {
 Returns the package this service belongs to, as a FS::cust_pkg object (see
 L<FS::cust_pkg>).
 
-=cut
-
-sub cust_pkg {
-  my $self = shift;
-  qsearchs( 'cust_pkg', { 'pkgnum' => $self->pkgnum } );
-}
-
 =item pkg_svc
 
 Returns the pkg_svc record for for this service, if applicable.