use strict;
use vars qw( $cache $DEBUG $me );
use subs qw( _cache _provision );
+use IO::Scalar;
use Data::Dumper;
use Digest::MD5 qw(md5_hex);
+use Digest::SHA qw(sha512_hex);
use Date::Format;
-use Business::CreditCard;
use Time::Duration;
use Time::Local qw(timelocal_nocheck);
+use Business::CreditCard;
+use HTML::Entities;
+use Text::CSV_XS;
+use Spreadsheet::WriteExcel;
+use OLE::Storage_Lite;
use FS::UI::Web::small_custview qw(small_custview); #less doh
use FS::UI::Web;
use FS::UI::bytecount qw( display_bytecount );
#use FS::UID qw(dbh);
use FS::Record qw(qsearch qsearchs dbh);
use FS::Msgcat qw(gettext);
-use FS::Misc qw(card_types);
+use FS::Misc qw(card_types money_pretty);
use FS::Misc::DateTime qw(parse_datetime);
+use FS::TicketSystem;
use FS::ClientAPI_SessionCache;
+use FS::cust_svc;
use FS::svc_acct;
+use FS::svc_forward;
use FS::svc_domain;
use FS::svc_phone;
use FS::svc_external;
+use FS::svc_dsl;
+use FS::dsl_device;
use FS::part_svc;
use FS::cust_main;
use FS::cust_bill;
+use FS::legacy_cust_bill;
use FS::cust_main_county;
+use FS::part_pkg;
use FS::cust_pkg;
use FS::payby;
use FS::acct_rt_transaction;
-use HTML::Entities;
-use FS::TicketSystem;
-use Text::CSV_XS;
-use IO::Scalar;
-use Spreadsheet::WriteExcel;
+use FS::msg_template;
+use FS::contact;
+use FS::cust_contact;
+use FS::cust_location;
+use FS::cust_payby;
+
+# for code organization
+use FS::ClientAPI::MyAccount::contact;
+use FS::ClientAPI::MyAccount::quotation;
$DEBUG = 0;
$me = '[FS::ClientAPI::MyAccount]';
-use vars qw( @cust_main_editable_fields );
+use vars qw( @cust_main_editable_fields @location_editable_fields );
@cust_main_editable_fields = qw(
- first last company address1 address2 city
- county state zip country daytime night fax
- ship_first ship_last ship_company ship_address1 ship_address2 ship_city
- ship_state ship_zip ship_country ship_daytime ship_night ship_fax
- payby payinfo payname paystart_month paystart_year payissue payip
- ss paytype paystate stateid stateid_state
+ first last company daytime night fax mobile
+ locale
+ ss stateid stateid_state
+);
+@location_editable_fields = qw(
+ address1 address2 city county state zip country
);
+
+BEGIN { #preload to reduce time customer_info takes
+ if ( $FS::TicketSystem::system ) {
+ warn "$me: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ }
+}
+
sub _cache {
$cache ||= new FS::ClientAPI_SessionCache( {
'namespace' => 'FS::ClientAPI::MyAccount',
#return { 'error' => $session } if $context eq 'error';
my $agentnum = '';
- if ( $context eq 'customer' ) {
+ if ( $context eq 'customer' && $custnum ) {
my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
or die dbh->errstr;
or die "no agentnum for custnum $custnum";
#} elsif ( $context eq 'agent' ) {
- } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
+ } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
$agentnum = $1;
}
+ $p->{'agentnum'} = $agentnum;
my $conf = new FS::Conf;
$skin_info_cache_agent = {
'agentnum' => $agentnum,
( map { $_ => scalar( $conf->config($_, $agentnum) ) }
- qw( company_name ) ),
+ qw( company_name date_format ) ),
( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
- qw( body_bgcolor box_bgcolor
+ qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
text_color link_color vlink_color hlink_color alink_color
font title_color title_align title_size menu_bgcolor menu_fontsize
)
),
+ 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
- qw( menu_skipblanks menu_skipheadings menu_nounderline )
+ qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
),
( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
qw( title_left_image title_right_image
'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
qw( head body_header body_footer company_address ) ),
+ 'money_char' => $conf->config("money_char") || '$',
+ 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
+ 'main.php Home
+
+ services.php Services
+ services.php My Services
+ services_new.php Order a new service
+
+ personal.php Profile
+ personal.php Personal Information
+ password.php Change Password
+
+ payment.php Payments
+ payment_cc.php Credit Card Payment
+ payment_ach.php Electronic Check Payment
+ payment_paypal.php PayPal Payment
+ payment_webpay.php Webpay Payments
+
+ usage.php Usage
+ usage_data.php Data usage
+ usage_cdr.php Call usage
+
+ tickets.php Help Desk
+ tickets.php Open Tickets
+ tickets_resolved.php Resolved Tickets
+ ticket_create.php Create a new ticket
+
+ docs.php FAQs
+
+ logout.php Logout
+ ',
};
_cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
%{ skin_info($p) },
'phone_login' => $conf->exists('selfservice_server-phone_login'),
'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
+ 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
+ 'banner_image_md5' =>
+ md5_hex($conf->config_binary('selfservice-login_banner_image')),
);
return \%info;
}
+sub login_banner_image {
+ my $p = shift;
+ my $conf = new FS::Conf;
+ my $image = $conf->config_binary('selfservice-login_banner_image');
+ return {
+ 'md5' => md5_hex($image),
+ 'image' => $image,
+ };
+}
+
#false laziness w/FS::ClientAPI::passwd::passwd
sub login {
my $p = shift;
my $conf = new FS::Conf;
my $svc_x = '';
+ my $session = {};
if ( $p->{'domain'} eq 'svc_phone'
&& $conf->exists('selfservice_server-phone_login') ) {
$svc_x = $svc_phone;
+ } elsif ( $p->{email}
+ && (my $contact = FS::contact->by_selfservice_email($p->{email}))
+ )
+ {
+ return { error => 'Incorrect contact password.' }
+ unless $contact->authenticate_password($p->{'password'});
+
+ $session->{'contactnum'} = $contact->contactnum;
+
+ my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
+ if ( scalar(@cust_contact) == 1 ) {
+ $session->{'custnum'} = $cust_contact[0]->custnum;
+ } elsif ( scalar(@cust_contact) ) {
+ $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
+ @cust_contact
+ };
+ } else {
+ return { error => 'No customer self-service access for contact' }; #??
+ }
+
} else {
+ ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
+
my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
or return { error => 'Domain '. $p->{'domain'}. ' not found' };
- my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
- 'domsvc' => $svc_domain->svcnum, }
- );
- return { error => 'User not found.' } unless $svc_acct;
+ my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
+ 'domsvc' => $svc_domain->svcnum, }
+ );
+
+ if ( $conf->exists('selfservice_server-login_svcpart') ) {
+ my @svcpart = $conf->config('selfservice_server-login_svcpart');
+ @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
+ scalar( grep( $_ eq $svcpart, @svcpart ) );
+ }
+ @svc_acct;
+ }
+
+ if ( $conf->exists('selfservice_server-primary_only') ) {
+ @svc_acct =
+ grep {
+ my $cust_svc = $_->cust_svc;
+ $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
+ == $cust_svc->svcpart
+ }
+ @svc_acct;
+ }
+
+ return { error => 'User not found.' } unless @svc_acct;
+
+ return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
- if($conf->exists('selfservice_server-login_svcpart')) {
- my @svcpart = $conf->config('selfservice_server-login_svcpart');
- my $svcpart = $svc_acct->cust_svc->svcpart;
- return { error => 'Invalid user.' }
- unless grep($_ eq $svcpart, @svcpart);
+ my $svc_acct = $svc_acct[0];
+
+ if ( $conf->exists('selfservice_server-login_svcpart') ) {
+ my @svcpart = $conf->config('selfservice_server-login_svcpart');
+ my $svcpart = $svc_acct->cust_svc->svcpart;
+ return { error => 'Invalid user.' }
+ unless grep($_ eq $svcpart, @svcpart);
}
return { error => 'Incorrect password.' }
}
- my $session = {
- 'svcnum' => $svc_x->svcnum,
- };
+ if ( $svc_x ) {
- my $cust_svc = $svc_x->cust_svc;
- my $cust_pkg = $cust_svc->cust_pkg;
- if ( $cust_pkg ) {
- my $cust_main = $cust_pkg->cust_main;
- $session->{'custnum'} = $cust_main->custnum;
- if ( $conf->exists('pkg-balances') ) {
- my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
- $cust_main->ncancelled_pkgs;
- $session->{'pkgnum'} = $cust_pkg->pkgnum
- if scalar(@cust_pkg) > 1;
+ $session->{'svcnum'} = $svc_x->svcnum;
+
+ my $cust_svc = $svc_x->cust_svc;
+ my $cust_pkg = $cust_svc->cust_pkg;
+ if ( $cust_pkg ) {
+ my $cust_main = $cust_pkg->cust_main;
+ $session->{'custnum'} = $cust_main->custnum;
+ if ( $conf->exists('pkg-balances') ) {
+ my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
+ $cust_main->ncancelled_pkgs;
+ $session->{'pkgnum'} = $cust_pkg->pkgnum
+ if scalar(@cust_pkg) > 1;
+ }
}
- }
- #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
- #return { error => 'Only primary user may log in.' }
- # if $conf->exists('selfservice_server-primary_only')
- # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
- my $part_pkg = $cust_pkg->part_pkg;
- return { error => 'Only primary user may log in.' }
- if $conf->exists('selfservice_server-primary_only')
- && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
+ #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
+ #return { error => 'Only primary user may log in.' }
+ # if $conf->exists('selfservice_server-primary_only')
+ # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
+ my $part_pkg = $cust_pkg->part_pkg;
+ return { error => 'Only primary user may log in.' }
+ if $conf->exists('selfservice_server-primary_only')
+ && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
+
+ }
my $session_id;
do {
- $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
+ $session_id = sha512_hex(time(). {}. rand(). $$)
} until ( ! defined _cache->get($session_id) ); #just in case
my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
return { 'error' => '',
'session_id' => $session_id,
+ %$session,
};
}
sub logout {
my $p = shift;
+ my $skin_info = skin_info($p);
if ( $p->{'session_id'} ) {
_cache->remove($p->{'session_id'});
- return { %{ skin_info($p) }, 'error' => '' };
+ return { %$skin_info, 'error' => '' };
} else {
- return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
+ return { %$skin_info, 'error' => "Can't resume session" }; #better error message
}
}
+sub switch_acct {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => "Service not found" };
+
+ $session->{'svcnum'} = $svc_acct->svcnum;
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
+ _cache->set( $p->{'session_id'}, $session, $timeout );
+
+ return { 'error' => '' };
+
+}
+
+sub switch_cust {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ $session->{'custnum'} = $p->{'custnum'}
+ if exists $session->{'customers'}{ $p->{'custnum'} };
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
+ _cache->set( $p->{'session_id'}, $session, $timeout );
+
+ return { 'error' => '',
+ %{ customer_info( { session_id=>$p->{'session_id'} } ) },
+ };
+}
+
sub payment_gateway {
# internal use only
# takes a cust_main and a cust_payby entry, returns the payment_gateway
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
- or return { 'error' => "unknown custnum $custnum" };
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
$info->{'hide_payment_fields'} = [
map {
- my $pg = payment_gateway($cust_main, $_);
+ my $pg = $cust_main && payment_gateway($cust_main, $_);
$pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
} @{ $info->{cust_paybys} }
];
$info->{'self_suspend_reason'} =
- $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
+ $conf->config('selfservice-self_suspend_reason',
+ $cust_main ? $cust_main->agentnum : ''
+ );
+
+ $info->{'edit_ticket_subject'} =
+ $conf->exists('ticket_system-selfservice_edit_subject') &&
+ $cust_main && $cust_main->edit_subject;
+
+ $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
+
+ $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
return { %$info,
'custnum' => $custnum,
my %return;
my $conf = new FS::Conf;
- if ($conf->exists('cust_main-require_address2')) {
- $return{'require_address2'} = '1';
- }else{
- $return{'require_address2'} = '';
- }
-
+ $return{'require_address2'} = $conf->exists('cust_main-require_address2');
+
+# if ( $FS::TicketSystem::system ) {
+# warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# }
+
if ( $custnum ) { #customer record
+ %return = ( %return, %{ customer_info_short($p) } );
+
+ #redundant with customer_info_short, but we need it for several things below
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
- or return { 'error' => "unknown custnum $custnum" };
-
- if ( $session->{'pkgnum'} ) {
- $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
- } else {
- $return{balance} = $cust_main->balance;
- }
+ or return { 'error' => "customer_info: unknown custnum $custnum" };
- $return{tickets} = [ ($cust_main->tickets) ];
+ my $list_tickets = list_tickets($p);
+ $return{'tickets'} = $list_tickets->{'tickets'};
- unless ( $session->{'pkgnum'} ) {
+ if ( $session->{'pkgnum'} ) {
+ #XXX open invoices in the pkg-balances case
+ } else {
+ $return{'money_char'} = $conf->config("money_char") || '$';
my @open = map {
{
- invnum => $_->invnum,
- date => time2str("%b %o, %Y", $_->_date),
- owed => $_->owed,
+ invnum => $_->invnum,
+ date => time2str("%b %o, %Y", $_->_date),
+ owed => $_->owed,
+ charged => $_->charged,
};
} $cust_main->open_cust_bill;
$return{open_invoices} = \@open;
+
+ my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
+ my $sth = dbh->prepare($sql) or die dbh->errstr;
+ $sth->execute($custnum) or die $sth->errstr;
+ $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
+ $return{'last_invoice_date_pretty'} =
+ time2str('%m/%d/%Y', $return{'last_invoice_date'} );
}
+ #customer_info_short always has nobalance on..
$return{small_custview} =
small_custview( $cust_main,
- scalar($conf->config('countrydefault')),
+ $return{countrydefault},
( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
);
- $return{name} = $cust_main->first. ' '. $cust_main->get('last');
-
- for (@cust_main_editable_fields) {
- $return{$_} = $cust_main->get($_);
- }
+ $return{has_ship_address} = $cust_main->has_ship_address;
+ $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
+ $return{statuscolor} = $cust_main->statuscolor;
+ $return{status_label} = $cust_main->status_label;
- if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
- $return{payinfo} = $cust_main->paymask;
- @return{'month', 'year'} = $cust_main->paydate_monthyear;
+ # compatibility: some places in selfservice use this to determine
+ # if there's a ship address
+ if ( $return{has_ship_address} ) {
+ $return{ship_last} = $cust_main->last;
+ $return{ship_first} = $cust_main->first;
}
- $return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- $return{'postal_invoicing'} =
- 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
-
if (scalar($conf->config('support_packages'))) {
my @support_services = ();
foreach ($cust_main->support_services) {
- my $seconds = $_->svc_x->seconds;
+ my $seconds = $_->svc_x->seconds || 0;
my $time_remaining = (($seconds < 0) ? '-' : '' ).
int(abs($seconds)/3600)."h".
sprintf("%02d",(abs($seconds)%3600)/60)."m";
}
+ return { 'error' => '',
+ 'custnum' => $custnum,
+ %return,
+ };
+
+}
+
+sub customer_info_short {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my %return;
+
+ my $conf = new FS::Conf;
+
+ if ( $custnum ) { #customer record
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "customer_info_short: unknown custnum $custnum" };
+
+ $return{display_custnum} = $cust_main->display_custnum;
+
+ if ( $session->{'pkgnum'} ) {
+ $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ } else {
+ $return{balance} = $cust_main->balance;
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+ }
+ $return{balance_pretty} = money_pretty($return{balance});
+
+ $return{countrydefault} = scalar($conf->config('countrydefault'));
+
+ $return{small_custview} =
+ small_custview( $cust_main,
+ $return{countrydefault},
+ 1, ##nobalance
+ );
+
+ $return{first} = $cust_main->first;
+ $return{'last'} = $cust_main->get('last');
+ $return{name} = $cust_main->first. ' '. $cust_main->get('last');
+
+ #none of these are terribly expensive if we want 'em...
+ for (@cust_main_editable_fields) {
+ $return{$_} = $cust_main->get($_);
+ }
+ #maybe a little more expensive, but it should be cached by now
+ for (@location_editable_fields) {
+ $return{$_} = $cust_main->bill_location->get($_)
+ if $cust_main->bill_locationnum;
+ $return{'ship_'.$_} = $cust_main->ship_location->get($_)
+ if $cust_main->ship_locationnum;
+ }
+
+ my @invoicing_list = $cust_main->invoicing_list;
+ $return{'invoicing_list'} =
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
+ $return{'postal_invoicing'} =
+ 0 < ( grep { $_ eq 'POST' } @invoicing_list );
+
+ if ( $session->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
+ $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
+ $return{'svcnum'} = $session->{'svcnum'};
+ }
+
+ } elsif ( $session->{'svcnum'} ) { #no customer record
+
+ #uuh, not supproted yet... die?
+ return { 'error' => 'customer_info_short not yet supported as agent' };
+
+ } else {
+
+ return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
+
+ }
+
+ # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
+ # it is not customer-specific, though it is only shown to authenticated customers
+ # it is not currently agent-specific, though at some point it might be
+ $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
+
return { 'error' => '',
'custnum' => $custnum,
%return,
};
+}
+
+sub billing_history {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ return { 'error' => 'No customer' } unless $custnum;
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my %return = ();
+
+ if ( $session->{'pkgnum'} ) {
+ #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ return { 'error' => 'No history for package' };
+ }
+
+ $return{balance} = $cust_main->balance;
+ $return{balance_pretty} = money_pretty($return{balance});
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+
+ my $conf = new FS::Conf;
+
+ $return{'history'} = [
+ $cust_main->payment_history(
+ 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
+ 'reverse_sort' => 1,
+ )
+ ];
+
+ $return{'money_char'} = $conf->config("money_char") || '$',
+
+ return \%return;
}
or return { 'error' => "unknown custnum $custnum" };
my $new = new FS::cust_main { $cust_main->hash };
+
$new->set( $_ => $p->{$_} )
foreach grep { exists $p->{$_} } @cust_main_editable_fields;
- my $payby = '';
- if (exists($p->{'payby'})) {
- $p->{'payby'} =~ /^([A-Z]{4})$/
- or return { 'error' => "illegal_payby " . $p->{'payby'} };
- $payby = $1;
+ if ( exists($p->{address1}) ) {
+ my $bill_location = FS::cust_location->new({
+ map { $_ => $p->{$_} } @location_editable_fields
+ });
+ # if this is unchanged from before, cust_main::replace will ignore it
+ $new->set('bill_location' => $bill_location);
}
- if ( $payby =~ /^(CARD|DCRD)$/ ) {
-
- $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
-
- if ( $new->payinfo eq $cust_main->paymask ) {
- $new->payinfo($cust_main->payinfo);
- } else {
- $new->payinfo($p->{'payinfo'});
+ if ( exists($p->{ship_address1}) ) {
+ my $ship_location = FS::cust_location->new({
+ map { $_ => $p->{"ship_$_"} } @location_editable_fields
+ });
+ if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
+ # Selfservice unfortunately tries to indicate "same as billing
+ # address" by sending all fields empty. Did this ever work?
+ $ship_location = $cust_main->bill_location;
}
-
- $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
-
- } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
-
- my $payinfo;
- $p->{'payinfo1'} =~ /^([\dx]+)$/
- or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
- my $payinfo1 = $1;
- $p->{'payinfo2'} =~ /^([\dx]+)$/
- or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
- my $payinfo2 = $1;
- $payinfo = $payinfo1. '@'. $payinfo2;
-
- $new->payinfo( ($payinfo eq $cust_main->paymask)
- ? $cust_main->payinfo
- : $payinfo
- );
-
- $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
-
- } elsif ( $payby =~ /^(BILL)$/ ) {
- #no-op
- } elsif ( $payby ) { #notyet ready
- return { 'error' => "unknown payby $payby" };
+ $new->set('ship_location' => $ship_location);
}
+ # but if it hasn't been passed in at all, leave ship_location alone--
+ # DON'T change it to match bill_location.
+
+ my $conf = new FS::Conf;
my @invoicing_list;
if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
'card_types' => card_types(),
- 'paytypes' => [ @FS::cust_main::paytypes ],
+ 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
+ 'require_cvv' => $conf->exists('selfservice-require_cvv'),
+ 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
+
+ 'paytypes' => [ FS::cust_payby::paytypes ],
'paybys' => [ $conf->config('signup_server-payby') ],
'cust_paybys' => \@cust_paybys,
'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
- 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
+ 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
};
}
$return{balance} = $cust_main->balance; #XXX pkg-balances?
- $return{payname} = $cust_main->payname
- || ( $cust_main->first. ' '. $cust_main->get('last') );
-
- $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
-
- $return{payby} = $cust_main->payby;
- $return{stateid_state} = $cust_main->stateid_state;
-
- if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
- $return{card_type} = cardtype($cust_main->payinfo);
- $return{payinfo} = $cust_main->paymask;
+ $return{$_} = $cust_main->bill_location->get($_)
+ for qw(address1 address2 city state zip);
- @return{'month', 'year'} = $cust_main->paydate_monthyear;
-
- }
-
- if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
- my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
- $return{payinfo1} = $payinfo1;
- $return{payinfo2} = $payinfo2;
- $return{paytype} = $cust_main->paytype;
- $return{paystate} = $cust_main->paystate;
-
- }
+ #XXX look for stored cust_payby info
+ #
+ # $return{payname} = $cust_main->payname
+ # || ( $cust_main->first. ' '. $cust_main->get('last') );
+ #
+ #if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
+ # $return{card_type} = cardtype($cust_main->payinfo);
+ # $return{payinfo} = $cust_main->paymask;
+ #
+ # @return{'month', 'year'} = $cust_main->paydate_monthyear;
+ #
+ #}
+ #
+ #if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
+ # my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
+ # $return{payinfo1} = $payinfo1;
+ # $return{payinfo2} = $payinfo2;
+ # $return{paytype} = $cust_main->paytype;
+ # $return{paystate} = $cust_main->paystate;
+ # $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
+ #}
if ( $conf->config('prepayment_discounts-credit_type') ) {
#need to eval?
#doubleclick protection
my $_date = time;
- $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
+ $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
+ $return{paybatch} = $return{payunique}; #back compat
return { 'error' => '',
%return,
};
-};
+}
#some false laziness with httemplate/process/payment.cgi - look there for
#ACH and CVV support stuff
-sub process_payment {
+sub validate_payment {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
- my %return;
-
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
my $amount = $1;
return { error => 'Amount must be greater than 0' } unless $amount > 0;
+ #false laziness w/tr-amount_fee.html, but we don't want selfservice users
+ #changing the hidden form values
+ my $conf = new FS::Conf;
+ my $fee_display = $conf->config('selfservice_process-display') || 'add';
+ my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
+ my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
+ if ( $fee_display eq 'add'
+ and $fee_pkgpart
+ and ! $fee_skip_first || scalar($cust_main->cust_pay)
+ )
+ {
+ my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
+ $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
+ }
+
$p->{'discount_term'} =~ /^\s*(\d*)\s*$/
or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
my $discount_term = $1;
or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
my $payname = $1;
+ $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
+ or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
+ my $payunique = $1;
+
$p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
my $paybatch = $1;
+ $payunique = $paybatch if ! length($payunique) && length($paybatch);
+
$p->{'payby'} ||= 'CARD';
$p->{'payby'} =~ /^([A-Z]{4})$/
or return { 'error' => "illegal_payby " . $p->{'payby'} };
#false laziness w/process/payment.cgi
my $payinfo;
my $paycvv = '';
- my $paynum = '';
if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
$p->{'payinfo1'} =~ /^([\dx]+)$/
$payinfo = $p->{'payinfo'};
- #more intelligent mathing will be needed here if you change
+ my $onfile = 0;
+
+ #more intelligent matching will be needed here if you change
#card_masking_method and don't remove existing paymasks
- $payinfo = $cust_main->payinfo
- if $cust_main->paymask eq $payinfo;
+ if ( $cust_main->paymask eq $payinfo ) {
+ $payinfo = $cust_main->payinfo;
+ $onfile = 1;
+ }
$payinfo =~ s/\D//g;
- $payinfo =~ /^(\d{13,16})$/
+ $payinfo =~ /^(\d{13,16}|\d{8,9})$/
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
$payinfo = $1;
or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
$paycvv = $1;
}
+ } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
+ return { 'error' => 'CVV2 is required' };
+ } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
+ return { 'error' => 'CVV2 is required' };
}
} else {
'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
);
- my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
- 'quiet' => 1,
- 'payinfo' => $payinfo,
- 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
- 'payname' => $payname,
- 'paybatch' => $paybatch, #this doesn't actually do anything
- 'paycvv' => $paycvv,
- 'paynum_ref' => \$paynum,
- 'pkgnum' => $session->{'pkgnum'},
- 'discount_term' => $discount_term,
- 'selfservice' => 1,
- map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
- );
- return { 'error' => $error } if $error;
+ my $card_type = '';
+ $card_type = cardtype($payinfo) if $payby eq 'CARD';
- $cust_main->apply_payments;
+ {
+ 'cust_main' => $cust_main, #XXX or just custnum??
+ 'amount' => sprintf('%.2f', $amount),
+ 'payby' => $payby,
+ 'payinfo' => $payinfo,
+ 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
+ 'card_type' => $card_type,
+ 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
+ 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
+ 'month' => $p->{'month'},
+ 'year' => $p->{'year'},
+ 'payname' => $payname,
+ 'payunique' => $payunique,
+ 'paybatch' => $paybatch,
+ 'paycvv' => $paycvv,
+ 'payname' => $payname,
+ 'discount_term' => $discount_term,
+ 'pkgnum' => $session->{'pkgnum'},
+ map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
+ qw( save auto ),
+ )
+ };
- if ( $p->{'save'} ) {
- my $new = new FS::cust_main { $cust_main->hash };
- if ($payby eq 'CARD' || $payby eq 'DCRD') {
- $new->set( $_ => $p->{$_} )
- foreach qw( payname paystart_month paystart_year payissue payip
- address1 address2 city state zip country );
- $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
- } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
- $new->set( $_ => $p->{$_} )
- foreach qw( payname payip paytype paystate
- stateid stateid_state );
- $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
- }
- $new->set( 'payinfo' => $cust_main->card_token || $payinfo );
- $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
- my $error = $new->replace($cust_main);
- if ( $error ) {
- #no, this causes customers to process their payments again
- #return { 'error' => $error };
- #XXX just warn verosely for now so i can figure out how these happen in
- # the first place, eventually should redirect them to the "change
- #address" page but indicate the payment did process??
- delete($p->{'payinfo'}); #don't want to log this!
- warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
- "NEW: ". Dumper($new)."\n".
- "OLD: ". Dumper($cust_main)."\n".
- "PACKET: ". Dumper($p)."\n";
- #} else {
- #not needed...
- #$cust_main = $new;
- }
- }
+}
+
+sub store_payment {
+ my $p = shift;
+
+ my $validate = validate_payment($p);
+ return $validate if $validate->{'error'};
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
+ _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
+
+ +{ map { $_=>$validate->{$_} }
+ qw( card_type paymask payname paydate_pretty month year amount
+ address1 address2 city state zip country
+ )
+ };
+
+}
+
+sub process_stored_payment {
+ my $p = shift;
+
+ my $session_id = $p->{'session_id'};
+
+ my $payment_info = _cache->get( "payment_$session_id" )
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ do_process_payment($payment_info);
+
+}
+
+sub process_payment {
+ my $p = shift;
+
+ my $payment_info = validate_payment($p);
+ return $payment_info if $payment_info->{'error'};
+
+ do_process_payment($payment_info);
+
+}
+
+sub do_process_payment {
+ my $validate = shift;
+
+ my $cust_main = $validate->{'cust_main'};
+
+ my $amount = delete $validate->{'amount'};
+ my $paynum = '';
+
+ my $payby = delete $validate->{'payby'};
+
+ if ( $validate->{'save'} ) {
+ my $new = new FS::cust_main { $cust_main->hash };
+ if ($payby eq 'CARD' || $payby eq 'DCRD') {
+ $new->set( $_ => $validate->{$_} )
+ foreach qw( payname paystart_month paystart_year payissue payip );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
+
+ my $bill_location = FS::cust_location->new({
+ map { $_ => $validate->{$_} }
+ qw(address1 address2 city state country zip)
+ }); # county?
+ $new->set('bill_location' => $bill_location);
+ # but don't allow the service address to change this way.
+
+ } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
+ $new->set( $_ => $validate->{$_} )
+ foreach qw( payname payip paytype paystate
+ stateid stateid_state );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
+ }
+ $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
+ $new->set( 'paydate' => $validate->{'paydate'} );
+ my $error = $new->replace($cust_main);
+ if ( $error ) {
+ #no, this causes customers to process their payments again
+ #return { 'error' => $error };
+ #XXX just warn verosely for now so i can figure out how these happen in
+ # the first place, eventually should redirect them to the "change
+ #address" page but indicate if the payment processed?
+ delete($validate->{'payinfo'}); #don't want to log this!
+ warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
+ "NEW: ". Dumper($new)."\n".
+ "OLD: ". Dumper($cust_main)."\n".
+ "PACKET: ". Dumper($validate)."\n";
+ } else {
+ $cust_main = $new;
+ }
+ }
+
+ my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
+ 'quiet' => 1,
+ 'manual' => 1,
+ 'selfservice' => 1,
+ 'paynum_ref' => \$paynum,
+ %$validate,
+ );
+ return { 'error' => $error } if $error;
+
+ #no error, so order the fee package if applicable...
+ my $conf = new FS::Conf;
+ my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
+ my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
+
+ if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
+
+ my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
+
+ $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
+ return { 'error' => "payment processed successfully, but error ordering fee: $error" }
+ if $error;
+
+ #and generate an invoice for it now too
+ $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
+ return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
+ if $error;
+ }
+
+ $cust_main->apply_payments;
+
+ my $cust_pay = '';
my $receipt_html = '';
- if($paynum) {
+ if ($paynum) {
# currently supported for realtime CC only; send receipt data to SS
- my $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
+ $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
if($cust_pay) {
$receipt_html = qq!
<TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
<TR>
<TD ALIGN="right">Amount</TD>
- <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paid . qq!</B></TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
</TR>
}
}
- return { 'error' => '', 'receipt_html' => $receipt_html, };
+ if ( $cust_pay ) {
+
+ return {
+ 'error' => '',
+ 'amount' => sprintf('%.2f', $cust_pay->paid),
+ 'date' => $cust_pay->_date,
+ 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
+ 'time_pretty' => time2str('%T', $cust_pay->_date),
+ 'auth_num' => $cust_pay->auth,
+ 'order_num' => $cust_pay->order_number,
+ 'receipt_html' => $receipt_html,
+ };
+
+ } else {
+
+ return {
+ 'error' => '',
+ 'receipt_html' => '',
+ };
+
+ }
}
return { 'error' => '', amount => $amount, %$error };
}
+sub start_thirdparty {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+ my $custnum = $session->{'custnum'};
+ my $cust_main = FS::cust_main->by_key($custnum);
+
+ my $amount = $p->{'amount'}
+ or return { error => 'no amount' };
+
+ my $result = $cust_main->create_payment(
+ 'method' => $p->{'method'},
+ 'amount' => $p->{'amount'},
+ 'pkgnum' => $session->{'pkgnum'},
+ 'session_id' => $p->{'session_id'},
+ );
+
+ if ( ref($result) ) { # hashref or error
+ return $result;
+ } else {
+ return { error => $result };
+ }
+}
+
+sub finish_thirdparty {
+ my $p = shift;
+ my $session_id = delete $p->{'session_id'};
+ my $session = _cache->get($session_id)
+ or return { 'error' => "Can't resume session" };
+ my $custnum = $session->{'custnum'};
+ my $cust_main = FS::cust_main->by_key($custnum);
+
+ if ( $p->{_cancel} ) {
+ # customer backed out of making a payment
+ return $cust_main->cancel_payment( $session_id );
+ }
+ my $result = $cust_main->execute_payment( $session_id, %$p );
+ if ( ref($result) ) {
+ return $result;
+ } else {
+ return { error => $result };
+ }
+}
+
sub process_payment_order_pkg {
my $p = shift;
}
+sub invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $invnum = $p->{'invnum'};
+
+ my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
+ 'custnum' => $custnum } )
+ or return { 'error' => "Can't find invnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'invnum' => $invnum,
+ 'invoice_pdf' => $cust_bill->print_pdf({
+ 'unsquelch_cdr' => 1,
+ 'locale' => $p->{'locale'},
+ }),
+ };
+
+}
+
+sub legacy_invoice {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my %hash = (
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ );
+
+ my $legacy_cust_bill =
+ qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
+ || qsearchs('legacy_cust_bill', \%hash )
+ or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_html' => $legacy_cust_bill->content_html,
+ };
+
+}
+
+sub legacy_invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ }) or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_pdf' => $legacy_cust_bill->content_pdf,
+ };
+
+}
+
sub invoice_logo {
my $p = shift;
};
}
-
sub list_invoices {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- my @cust_bill = $cust_main->cust_bill;
+ my $conf = new FS::Conf;
+
+ my @legacy_cust_bill = $cust_main->legacy_cust_bill;
+
+ my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
+
+ my $balance = 0;
+ my $invoices = [
+ map {
+ #not super efficient, we also run cust_bill_pay/cust_credited inside owed
+ my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
+ my $owed = $_->owed;
+ $balance += $owed;
+ +{ 'invnum' => $_->invnum,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'previous' => sprintf('%.2f', ($_->previous)[0]),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'owed' => sprintf('%.2f', $owed),
+ 'balance' => sprintf('%.2f', $balance),
+ 'lastpay' => @payments_and_credits
+ ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
+ : '',
+ }
+ } @cust_bill
+ ];
return { 'error' => '',
- 'invoices' => [ map { { 'invnum' => $_->invnum,
- '_date' => $_->_date,
- 'date' => time2str("%b %o, %Y", $_->_date),
- }
- } @cust_bill
- ]
+ 'balance' => $cust_main->balance,
+ 'money_char' => $conf->config("money_char") || '$',
+ 'invoices' => $invoices,
+ 'legacy_invoices' => [
+ map {
+ +{ 'legacyinvnum' => $_->legacyinvnum,
+ 'legacyid' => $_->legacyid,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'has_content' => ( length($_->content_pdf)
+ || length($_->content_html) ),
+ }
+ }
+ @legacy_cust_bill
+ ],
};
}
+sub list_payby {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ return {
+ 'payby' => [ map {
+ my $cust_payby = $_;
+ +{
+ map { $_ => $cust_payby->$_ }
+ qw( custpaybynum weight payby paymask paydate
+ payname paystate paytype
+ )
+ };
+ }
+ $cust_main->cust_payby
+ ],
+ };
+}
+
+sub insert_payby {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX payinfo1 + payinfo2 for CHEK?
+ #or take the opportunity to use separate, more well- named fields?
+ # my $payinfo;
+ # $p->{'payinfo1'} =~ /^([\dx]+)$/
+ # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
+ # my $payinfo1 = $1;
+ # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
+ # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
+ # my $payinfo2 = $1;
+ # $payinfo = $payinfo1. '@'. $payinfo2;
+
+ my $cust_payby = new FS::cust_payby {
+ 'custnum' => $custnum,
+ map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
+ paystate paytype payip
+ ),
+ };
+
+ my $error = $cust_payby->insert;
+ if ( $error ) {
+ return { 'error' => $error };
+ } else {
+ return { 'custpaybynum' => $cust_payby->custpaybynum };
+ }
+
+}
+
+sub delete_payby {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $cust_payby = qsearchs('cust_payby', {
+ 'custnum' => $custnum,
+ 'custpaybynum' => $p->{'custpaybynum'},
+ })
+ or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
+
+ return { 'error' => $cust_payby->delete };
+
+}
+
sub cancel {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "unknown custnum $custnum" };
my $conf = new FS::Conf;
+ my $immutable = $conf->exists('selfservice_immutable-package');
# the duplication below is necessary:
# 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
'custnum' => $custnum,
'cust_pkg' => [ map {
{ $_->hash,
+ immutable => $immutable,
part_pkg => [ map $_->hashref, $_->part_pkg ],
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
{ 'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'cust_pkg' => [ map {
- { $_->hash,
+ my $primary_cust_svc = $_->primary_cust_svc;
+ +{ $_->hash,
$_->part_pkg->hash,
+ immutable => $immutable,
+ pkg_label => $_->pkg_locale,
+ status => $_->status,
+ statuscolor => $_->statuscolor,
part_svc =>
- [ map $_->hashref, $_->available_part_svc ],
+ [ map { $_->hashref }
+ grep { $_->selfservice_access ne 'hidden' }
+ $_->available_part_svc
+ ],
cust_svc =>
[ map { my $ref = { $_->hash,
label => [ $_->label ],
if $context eq 'agent'
&& $conf->exists('agent-showpasswords')
&& $_->part_svc->svcdb eq 'svc_acct';
+ $ref->{svchash} = { $_->svc_x->hash } if
+ $_->part_svc->svcdb eq 'svc_phone';
+ $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
+ if $_->part_svc->svcdb eq 'svc_phone'; # hack
$ref;
- } $_->cust_svc
+ }
+ grep { $_->part_svc->selfservice_access ne 'hidden' }
+ $_->cust_svc
],
+ primary_cust_svc =>
+ $primary_cust_svc
+ ? { $primary_cust_svc->hash,
+ label => [ $primary_cust_svc->label ],
+ finger => $primary_cust_svc->svc_x->finger, #uuh
+ $primary_cust_svc->part_svc->hash,
+ }
+ : {}, #'' ?
};
} $cust_main->ncancelled_pkgs
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
};
}
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
+ my $conf = new FS::Conf;
+
+ my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
+ my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
+ if ( ! $pkgnum && $p->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
+ $pkgnum = $cust_svc->pkgnum if $cust_svc;
+ }
+
my @cust_svc = ();
- #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
+ my @cust_pkg_usage = ();
foreach my $cust_pkg ( $p->{'ncancelled'}
? $cust_main->ncancelled_pkgs
: $cust_main->unsuspended_pkgs ) {
- next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
+ next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
+ push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
}
+
+ @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
+ my %usage_pools;
+ if (!$hide_usage) {
+ foreach (@cust_pkg_usage) {
+ my $part = $_->part_pkg_usage;
+ my $tag = $part->description . ($part->shared ? 1 : 0);
+ my $row = $usage_pools{$tag}
+ ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
+ $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
+ $row->[2] += $part->minutes; # minutes total
+ }
+ } # otherwise just leave them empty
+
if ( $p->{'svcdb'} ) {
my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
? $p->{'svcdb'}
#@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
# @svc_x;
- my $conf = new FS::Conf;
+ my @svcs; # stuff to return to the client
+ foreach my $cust_svc (@cust_svc) {
+ my $svc_x = $cust_svc->svc_x;
+ my($label, $value) = $cust_svc->label;
+ my $part_svc = $cust_svc->part_svc;
+ my $svcdb = $part_svc->svcdb;
+ my $cust_pkg = $cust_svc->cust_pkg;
+ my $part_pkg = $cust_pkg->part_pkg;
+
+ my %hash = (
+ 'svcnum' => $cust_svc->svcnum,
+ 'display_svcnum' => $cust_svc->display_svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ 'pkg_label' => $cust_pkg->pkg_locale,
+ 'pkg_status' => $cust_pkg->status,
+ 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
+ );
- {
+ # would it make sense to put this in a svc_* method?
+
+ if ( $svcdb eq 'svc_acct' ) {
+ foreach (qw(username email finger seconds)) {
+ $hash{$_} = $svc_x->$_;
+ }
+
+ if (!$hide_usage) {
+ %hash = (
+ %hash,
+ 'upbytes' => display_bytecount($svc_x->upbytes),
+ 'downbytes' => display_bytecount($svc_x->downbytes),
+ 'totalbytes' => display_bytecount($svc_x->totalbytes),
+
+ 'recharge_amount' => $part_pkg->option('recharge_amount',1),
+ 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
+ 'recharge_upbytes' =>
+ display_bytecount($part_pkg->option('recharge_upbytes',1)),
+ 'recharge_downbytes' =>
+ display_bytecount($part_pkg->option('recharge_downbytes',1)),
+ 'recharge_totalbytes' =>
+ display_bytecount($part_pkg->option('recharge_totalbytes',1)),
+ # more...
+ );
+ }
+
+ } elsif ( $svcdb eq 'svc_dsl' ) {
+
+ $hash{'phonenum'} = $svc_x->phonenum;
+ if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
+ $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
+ $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
+ if $svc_x->company;
+ } else {
+ $hash{'name'} = $cust_main->name;
+ }
+ # no usage to hide here
+
+ } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
+ if (!$hide_usage) {
+ # could potentially show lots of things...
+ $hash{'outbound'} = 1;
+ $hash{'inbound'} = 0;
+ if ( $svcdb eq 'svc_phone' ) {
+ if ( $part_pkg->plan eq 'voip_inbound' ) {
+ $hash{'outbound'} = 0;
+ $hash{'inbound'} = 1;
+ } elsif ( $part_pkg->option('selfservice_inbound_format')
+ or $conf->config('selfservice-default_inbound_cdr_format')
+ ) {
+ $hash{'inbound'} = 1;
+ }
+ }
+ foreach (qw(inbound outbound)) {
+ # hmm...we can't filter by status here, because there might
+ # not be cdr_terminations at all. have to go by date.
+ # find all since the last bill date.
+ # XXX cdr types? we are going to need them.
+ if ( $hash{$_} ) {
+ my $sum_cdr = $svc_x->sum_cdrs(
+ 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
+ 'begin' => ($cust_pkg->last_bill || 0),
+ 'nonzero' => 1,
+ 'disable_charged_party' => 1,
+ );
+ $hash{$_} = $sum_cdr->hashref;
+ }
+ }
+ } # not hiding usage
+ } # svcdb
+
+ push @svcs, \%hash;
+ } # foreach $cust_svc
+
+ return {
'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'date_format' => $conf->config('date_format') || '%m/%d/%Y',
- 'svcs' => [
- map {
- my $svc_x = $_->svc_x;
- my($label, $value) = $_->label;
- my $svcdb = $_->part_svc->svcdb;
- my $part_pkg = $_->cust_pkg->part_pkg;
-
- my %hash = (
- 'svcnum' => $_->svcnum,
- 'svcdb' => $svcdb,
- 'label' => $label,
- 'value' => $value,
- );
+ 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
+ 'svcs' => \@svcs,
+ 'usage_pools' => [
+ map { $usage_pools{$_} }
+ sort { $a cmp $b }
+ keys %usage_pools
+ ],
+ 'hide_usage' => $hide_usage,
+ };
+
+}
+
+sub _customer_svc_x {
+ my($custnum, $svcnum, $table) = (shift, shift, shift);
+ my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
+
+ $custnum =~ /^(\d+)$/ or die "illegal custnum";
+ my $search = " AND custnum = $1";
+ #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+
+ qsearchs( {
+ 'table' => ($table || 'svc_acct'),
+ 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
+ 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
+ #'LEFT JOIN cust_main USING ( custnum ) ',
+ 'hashref' => $hashref,
+ 'extra_sql' => $search, #important
+ } );
+
+}
+
+sub svc_status_html {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_dsl for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
+ or return { 'error' => "Service not found" };
+
+ my $html = $svc_x->getstatus_html;
+
+ return { 'html' => $html };
+
+}
+
+sub svc_status_hash {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_acct for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
+ or return { 'error' => "Service not found" };
+
+ my ( $html, $hashref ) = $svc_x->export_getstatus;
+ return $hashref;
+
+}
+
+sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
+sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
+sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
+sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
+sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
+
+sub _svc_method_X {
+ my( $p, $method ) = @_;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_acct for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
+ or return { 'error' => "Service not found" };
+
+ warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
+ if $DEBUG;
+ my $error = $svc_x->$method($p); #$p? returns error?
+ return { 'error' => $error } if $error;
+
+ return {}; #? { 'error' => '' }
+
+}
+
+sub acct_forward_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_forward = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ )
+ or return { 'error' => '',
+ 'dst' => '',
+ };
+
+ return { 'error' => '',
+ 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
+ };
+
+}
+
+sub process_acct_forward {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $old = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ );
+
+ if ( $p->{'dst'} eq '' ) {
+ if ( $old ) {
+ my $error = $old->delete;
+ return { 'error' => $error };
+ }
+ return { 'error' => '' };
+ }
+
+ my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
+ 'dst' => $p->{'dst'},
+ };
+
+ my $error;
+ if ( $old ) {
+ $new->svcnum($old->svcnum);
+ my $cust_svc = $old->cust_svc;
+ $new->svcpart($old->svcpart);
+ $new->pkgnuym($old->pkgnum);
+ $error = $new->replace($old);
+ } else {
+ my $conf = new FS::Conf;
+ $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => 'No service' }; #how would we even get here?
+
+ $new->pkgnum( $svc_acct->cust_svc->pkgnum );
+
+ $error = $new->insert;
+ }
+
+ return { 'error' => $error };
+
+}
+
+sub list_dsl_devices {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return {
+ 'devices' => [ map {
+ +{ 'mac_addr' => $_->mac_addr };
+ } $svc_dsl->dsl_device
+ ],
+ };
+
+}
+
+sub add_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => 'No MAC address supplied' }
+ unless length($p->{'mac_addr'});
+
+ my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ };
+ my $error = $dsl_device->insert;
+ return { 'error' => $error };
+
+}
+
+sub delete_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
- if ( $svcdb eq 'svc_acct' ) {
- %hash = (
- %hash,
- 'username' => $svc_x->username,
- 'email' => $svc_x->email,
- 'seconds' => $svc_x->seconds,
- 'upbytes' => display_bytecount($svc_x->upbytes),
- 'downbytes' => display_bytecount($svc_x->downbytes),
- 'totalbytes' => display_bytecount($svc_x->totalbytes),
-
- 'recharge_amount' => $part_pkg->option('recharge_amount',1),
- 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
- 'recharge_upbytes' =>
- display_bytecount($part_pkg->option('recharge_upbytes',1)),
- 'recharge_downbytes' =>
- display_bytecount($part_pkg->option('recharge_downbytes',1)),
- 'recharge_totalbytes' =>
- display_bytecount($part_pkg->option('recharge_totalbytes',1)),
- # more...
- );
-
- } elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
- %hash = (
- %hash,
- );
- }
-
- \%hash;
- }
- @cust_svc
- ],
- };
+ my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ }
+ )
+ or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
+
+ my $error = $dsl_device->delete;
+ return { 'error' => $error };
}
}
sub _list_cdr_usage {
- my($svc_phone, $begin, $end) = @_;
- map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
- $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+ # XXX CDR type support...
+ # XXX any way to do a paged search on this?
+ # we have to return the results all at once...
+ my($svc_x, $begin, $end, %opt) = @_;
+ map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
+ $svc_x->get_cdrs(
+ 'begin' => $begin,
+ 'end' => $end,
+ 'disable_charged_party' => 1,
+ %opt
+ );
}
sub list_cdr_usage {
my $p = shift;
- _usage_details( \&_list_cdr_usage, $p,
- 'svcdb' => 'svc_phone',
- );
+ _usage_details( \&_list_cdr_usage, $p );
}
sub _usage_details {
my($callback, $p, %opt) = @_;
+ my $conf = FS::Conf->new;
+
+ if ( $conf->exists('selfservice_hide-usage') ) {
+ return { 'error' => 'Viewing usage is not allowed.' };
+ }
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my $search = { 'svcnum' => $p->{'svcnum'} };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
- my $svcdb = $opt{'svcdb'} || 'svc_acct';
-
- my $svc_x = qsearchs( $svcdb, $search );
+ my $cust_svc = qsearchs( 'cust_svc', $search );
return { 'error' => 'No service selected in list_svc_usage' }
- unless $svc_x;
+ unless $cust_svc;
- my $header = $svcdb eq 'svc_phone'
- ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
- : [];
-
- my $cust_pkg = $svc_x->cust_svc->cust_pkg;
+ my $svc_x = $cust_svc->svc_x;
+ my $svcdb = $svc_x->table;
+ my $cust_pkg = $cust_svc->cust_pkg;
my $freq = $cust_pkg->part_pkg->freq;
+ my %callback_opt;
+ my $header = [];
+ if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
+ my $format = '';
+ if ( $p->{inbound} ) {
+ $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
+ || $conf->config('selfservice-default_inbound_cdr_format')
+ || 'source_default';
+ $callback_opt{inbound} = 1;
+ } else {
+ $format = $cust_pkg->part_pkg->option('selfservice_format')
+ || $conf->config('selfservice-default_cdr_format')
+ || 'default';
+ }
+
+ $callback_opt{format} = $format;
+ $callback_opt{use_clid} = 1;
+ $header = [ split(',', FS::cdr::invoice_header($format) ) ];
+ }
+
my $start = $cust_pkg->setup;
#my $end = $cust_pkg->bill; # or time?
my $end = time;
$p->{ending} = $end;
}
- my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
+ die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
+ die "illegal ending" if $p->{ending} !~ /^\d*$/;
+
+ my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
+ %callback_opt
+ );
+
+ if ( $conf->exists('selfservice-hide_cdr_price') ) {
+ # ugly kludge, I know
+ my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
+ if (defined $delete_col) {
+ delete($_->[$delete_col]) foreach ($header, @usage);
+ }
+ }
#kinda false laziness with FS::cust_main::bill, but perhaps
#we should really change this bit to DateTime and DateTime::Duration
'svcnum' => $p->{svcnum},
'beginning' => $p->{beginning},
'ending' => $p->{ending},
+ 'inbound' => $p->{inbound},
'previous' => ($previous > $start) ? $previous : $start,
'next' => ($next < $end) ? $next : $end,
'header' => $header,
or return { 'error' => "unknown custnum $custnum" };
my $status = $cust_main->status;
+
+ my %order_pkg_options = ();
+ if ( $p->{locationnum} > 0 ) {
+ $order_pkg_options{locationnum} = delete($p->{locationnum});
+ } elsif ( $p->{address1} ) {
+ $order_pkg_options{'cust_location'} = new FS::cust_location {
+ map { $_ => $p->{$_} }
+ qw( address1 address2 city county state zip country )
+ };
+ }
+
#false laziness w/ClientAPI/Signup.pm
my $cust_pkg = new FS::cust_pkg ( {
- 'custnum' => $custnum,
- 'pkgpart' => $p->{'pkgpart'},
+ 'custnum' => $custnum,
+ 'pkgpart' => $p->{'pkgpart'},
+ 'quantity' => $p->{'quantity'} || 1,
} );
my $error = $cust_pkg->check;
return { 'error' => $error } if $error;
'svc_domain' => [ qw( domain ) ],
'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
'svc_external' => [ qw( id title ) ],
- 'svc_pbx' => [ qw( id name ) ],
+ 'svc_pbx' => [ qw( id title ) ],
);
my $svc_x = "FS::$svcdb"->new( {
}
- use Tie::RefHash;
- tie my %hash, 'Tie::RefHash';
- %hash = ( $cust_pkg => \@svc );
- #msgcat
- $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
+ $error = $cust_main->order_pkg(
+ 'cust_pkg' => $cust_pkg,
+ 'svcs' => \@svc,
+ 'noexport' => 1,
+ %order_pkg_options,
+ );
return { 'error' => $error } if $error;
my $conf = new FS::Conf;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
+ my $conf = new FS::Conf;
+ my $immutable = $conf->exists('selfservice_immutable-package');
+ return { 'error' => "Package modification disabled" } if $immutable;
+
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
or return { 'error' => "unknown package $p->{pkgnum}" };
- my @newpkg;
- my $error = FS::cust_pkg::order( $custnum,
- [$p->{pkgpart}],
- [$p->{pkgnum}],
- \@newpkg,
- );
+ #if someone does need self-service package change of suspended packages,
+ # figure out how to be more discriminating
+ return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
+ if $cust_pkg->status eq 'suspended';
+
+ my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
+ 'quantity' => $p->{'quantity'} || 1,
+ );
+
+ return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
+ unless ref($err_or_cust_pkg);
- my $conf = new FS::Conf;
if ( $conf->exists('signup_server-realtime') ) {
- my $bill_error = _do_bop_realtime( $cust_main, $status );
+ my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
if ($bill_error) {
- $newpkg[0]->suspend;
+ $err_or_cust_pkg->suspend;
return $bill_error;
} else {
- $newpkg[0]->reexport;
+ $err_or_cust_pkg->reexport;
}
} else {
- $newpkg[0]->reexport;
+ $err_or_cust_pkg->reexport;
}
return { error => '', pkgnum => $cust_pkg->pkgnum };
}
sub _do_bop_realtime {
- my ($cust_main, $status) = (shift, shift);
-
- my $old_balance = $cust_main->balance;
-
- my $bill_error = $cust_main->bill
- || $cust_main->apply_payments_and_credits
- || $cust_main->realtime_collect('selfservice' => 1);
-
- if ( $cust_main->balance > $old_balance
- && $cust_main->balance > 0
- && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
- 1 : $status eq 'suspended' ) ) {
- #this makes sense. credit is "un-doing" the invoice
- my $conf = new FS::Conf;
- $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
- 'self-service decline',
- 'reason_type' => $conf->config('signup_credit_type'),
- );
- $cust_main->apply_credits( 'order' => 'newest' );
-
- return { 'error' => '_decline', 'bill_error' => $bill_error };
+ my ($cust_main, $status, %opt) = @_;
+
+ my $old_balance = $cust_main->balance;
+
+ my @cust_bill;
+ my $bill_error = $cust_main->bill(
+ 'return_bill' => \@cust_bill,
+ );
+
+ $bill_error ||= $cust_main->apply_payments_and_credits;
+
+ $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
+
+ if ( $cust_main->balance > $old_balance
+ && $cust_main->balance > 0
+ && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
+ )
+ {
+ unless ( $opt{'no_invoice_void'} ) {
+
+ #this used to apply a credit, but now we can void invoices...
+ foreach my $cust_bill (@cust_bill) {
+ my $voiderror = $cust_bill->void('automatic payment failed');
+ warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
+ }
+
}
- '';
+ return { 'error' => '_decline', 'bill_error' => $bill_error };
+ }
+
+ '';
}
sub renew_info {
}
sub provision_phone {
- my $p = shift;
- my @bulkdid;
- @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
+ my $p = shift;
+ my @bulkdid;
+ @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
+
+ #editing an existing phone number
+ if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ return { 'error' => 'service not found' } unless $svc_phone;
+ return { 'error' => 'invalid svcnum' }
+ if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
+
+ $svc_phone->email($p->{'email'})
+ if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
+ $svc_phone->forwarddst($p->{'forwarddst'})
+ if $svc_phone->forwarddst ne $p->{'forwarddst'}
+ && $p->{'forwarddst'} =~ /^(\d+|)$/;
+ return { 'error' => $svc_phone->replace };
+ }
-# single DID LNP
- unless($p->{'lnp'}) {
+ # single DID LNP
+ unless ( $p->{'lnp'} ) {
$p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
$p->{'lnp_status'} = "portingin";
return _provision( 'FS::svc_phone',
$p,
@_
);
- }
+ }
-# single DID order
- unless (scalar(@bulkdid)) {
+ # single DID order (the usual case)
+ unless (scalar(@bulkdid)) {
return _provision( 'FS::svc_phone',
[qw(phonenum countrycode)],
[qw(phonenum countrycode)],
$p,
@_
);
- }
+ }
-# bulk DID order case
+ # bulk DID order case
my $error;
foreach my $did ( @bulkdid ) {
$did =~ s/[^0-9]//g;
{ 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
}
+sub provision_pbx {
+ my $p = shift;
+ warn "provision_pbx called\n"
+ if $DEBUG;
+
+ warn "provision_pbx calling _provision\n"
+ if $DEBUG;
+ _provision( 'FS::svc_pbx',
+ [qw(id title max_extensions max_simultaneous ip_addr)],
+ [qw(id title max_extensions max_simultaneous ip_addr)],
+ $p,
+ @_
+ );
+}
+
sub provision_acct {
my $p = shift;
warn "provision_acct called\n"
);
}
+sub provision_forward {
+ my $p = shift;
+ _provision( 'FS::svc_forward',
+ ['srcsvc','src','dstsvc','dst'],
+ [],
+ $p,
+ );
+}
+
sub _provision {
my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
warn "_provision called for $class\n"
my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
+ return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
+ if $class ne 'FS::'. $part_svc->svcdb;
+
warn "creating $class record\n"
if $DEBUG;
my $svc_x = $class->new( {
'svcpart' => $p->{'svcpart'},
map { $_ => $p->{$_} } @$fields
} );
+
+ my %insert_args = ();
+ #i shouldn't be a special case here (pass an option or something)
+ if ( $class eq 'FS::svc_phone'
+ && grep length($p->{$_}), @location_editable_fields
+ )
+ {
+ $insert_args{'cust_location'} = new FS::cust_location {
+ map { $_ => $p->{$_} } @location_editable_fields
+ };
+ }
+
warn "inserting $class record\n"
if $DEBUG;
- my $error = $svc_x->insert;
+ my $error = $svc_x->insert(%insert_args);
unless ( $error ) {
warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
my $conf = new FS::Conf;
- return {
+ my $ret = {
'svc' => $part_svc->svc,
'svcdb' => $part_svc->svcdb,
'pkgnum' => $pkgnum,
};
+ if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
+ && $ret->{'svcdb'} eq 'svc_phone') {
+ $ret->{'svcnum'} = $p->{'svcnum'};
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
+ $ret->{'email'} = $svc_phone->email;
+ $ret->{'forwarddst'} = $svc_phone->forwarddst;
+ }
+ }
+
+ if ($ret->{'svcdb'} eq 'svc_forward') {
+ $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
+ }
+
+ $ret;
}
sub unprovision_svc {
} )
or return { 'error' => "Service not found" };
- $svc_acct->_password($p->{'new_password'});
- my $error = $svc_acct->replace();
+ my $error = '';
+
+ my $conf = new FS::Conf;
+
+ return { 'error' => 'Incorrect current password.' }
+ if ( exists($p->{'old_password'})
+ || $conf->exists('selfservice-password_change_oldpass')
+ )
+ && ! $svc_acct->check_password($p->{'old_password'});
+
+ # should move password length checks into is_password_allowed
+ $error = 'Password too short.'
+ if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
+ $error = 'Password too long.'
+ if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
+
+ $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
+ || $svc_acct->set_password($p->{'new_password'})
+ || $svc_acct->replace();
+
+ #regular pw change in self-service should change contact pw too, otherwise its
+ #way too confusing. hell its confusing they're separate at all, but alas.
+ #need to support the "ISP provides email that's used as a contact email" case
+ #as well as we can.
+ my $contact = FS::contact->by_selfservice_email($svc_acct->email);
+ if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
+ custnum => $custnum,
+ selfservice_access => 'Y',
+ }
+ )
+ ) {
+ #svc_acct was successful but this one returns an error? "shouldn't happen"
+ $error ||= $contact->change_password($p->{'new_password'});
+ }
my($label, $value) = $svc_acct->cust_svc->label;
}
+sub reset_passwd {
+ my $p = shift;
+
+ my $info = skin_info($p);
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { %$info, 'error' => 'Password resets disabled' };
+
+ my $contact = '';
+ my $svc_acct = '';
+ my $cust_main = '';
+ if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
+
+ $contact = FS::contact->by_selfservice_email($p->{'email'});
+
+ if ( $contact ) {
+ my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
+ $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
+ }
+
+ #also look for an svc_acct, otherwise it would be super confusing
+
+ my($username, $domain) = split('@', $p->{'email'});
+ my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
+ if ( $svc_domain ) {
+ $svc_acct = qsearchs('svc_acct', { 'username' => $username,
+ 'domsvc' => $svc_domain->svcnum }
+ );
+ if ( $svc_acct ) {
+ my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
+ $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
+
+ #precaution: don't change svc_acct password not part of the same
+ # customer as contact
+ $svc_acct = '' if ! $cust_pkg
+ || $cust_pkg->custnum != $cust_main->custnum;
+ }
+
+ }
+
+ return { %$info, 'error' => 'Email address not found' }
+ unless $contact || $svc_acct;
+
+ } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
+
+ my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
+ or return { %$info, 'error' => 'Account not found' };
+
+ $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+ 'domsvc' => $svc_domain->svcnum }
+ )
+ or return { %$info, 'error' => 'Account not found' };
+
+ my $cust_pkg = $svc_acct->cust_svc->cust_pkg
+ or return { %$info, 'error' => 'Account not found' };
+
+ $cust_main = $cust_pkg->cust_main;
+
+ }
+
+ return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
+ if ! $cust_main && $verification ne 'email';
+
+ my %verify = (
+ 'email' => sub { 1; },
+ 'paymask' => sub {
+ my( $p, $cust_main ) = @_;
+ $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
+ && $p->{'paymask'} eq substr($cust_main->paymask, -4)
+ },
+ 'amount' => sub {
+ my( $p, $cust_main ) = @_;
+ my $cust_pay = qsearchs({
+ 'table' => 'cust_pay',
+ 'hashref' => { 'custnum' => $cust_main->custnum },
+ 'order_by' => 'ORDER BY _date DESC LIMIT 1',
+ })
+ or return 0;
+
+ $p->{'amount'} == $cust_pay->paid;
+ },
+ 'zip' => sub {
+ my( $p, $cust_main ) = @_;
+ $p->{'zip'} eq $cust_main->zip
+ || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
+ },
+ );
+
+ foreach my $verify ( split(',', $verification) ) {
+
+ &{ $verify{$verify} }( $p, $cust_main )
+ or return { %$info, 'error' => 'Account not found' };
+
+ }
+
+ #okay, we're verified
+
+ if ( $contact ) {
+
+ my $error = $contact->send_reset_email(
+ 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
+ );
+
+ if ( $error ) {
+ return { %$info, 'error' => $error }; #????
+ }
+
+ } elsif ( $svc_acct ) {
+
+ #create a unique session
+
+ my $reset_session = {
+ 'svcnum' => $svc_acct->svcnum,
+ 'agentnum' => $svc_acct->cust_main->agentnum,
+ };
+
+ my $timeout = '1 hour'; #?
+
+ my $reset_session_id;
+ do {
+ $reset_session_id = sha512_hex(time(). {}. rand(). $$)
+ } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
+ #just in case
+
+ _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
+
+ #email it
+
+ my $msgnum = $conf->config('selfservice-password_reset_msgnum',
+ $cust_main->agentnum);
+ #die "selfservice-password_reset_msgnum unset" unless $msgnum;
+ return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
+ unless $msgnum;
+ my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
+ my $error = $msg_template->send( 'cust_main' => $cust_main,
+ 'object' => $svc_acct,
+ 'substitutions' => {
+ 'session_id' => $reset_session_id,
+ }
+ );
+ if ( $error ) {
+ return { %$info, 'error' => $error }; #????
+ }
+
+ }
+
+ return { %$info, 'error' => '' };
+}
+
+sub check_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ if ( $reset_session->{'svcnum'} ) {
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
+ my $info = skin_info($p);
+
+ return { %$info,
+ 'error' => '',
+ 'session_id' => $p->{'session_id'},
+ 'username' => $svc_acct->username,
+ };
+
+ } elsif ( $reset_session->{'contactnum'} ) {
+
+ my $contactnum = $reset_session->{'contactnum'};
+
+ my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
+ or return { 'error' => "Contact not found" };
+
+ my @contact_email = $contact->contact_email;
+ return { 'error' => 'No contact email' } unless @contact_email;
+
+ my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
+ $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
+ if scalar(@cust_contact) == 1;
+ my $info = skin_info($p);
+
+ return { %$info,
+ 'error' => '',
+ 'session_id' => $p->{'session_id'},
+ 'email' => $contact_email[0]->email, #the first?
+ };
+
+ } else {
+
+ return { 'error' => 'No svcnum or contactnum in session' }; #??
+
+ }
+
+}
+
+sub process_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $info = '';
+
+ my $svc_acct = '';
+ if ( $reset_session->{'svcnum'} ) {
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
+ $info ||= skin_info($p);
+
+ }
+
+ my $contact = '';
+ if ( $reset_session->{'contactnum'} ) {
+
+ my $contactnum = $reset_session->{'contactnum'};
+
+ $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
+ or return { 'error' => "Contact not found" };
+
+ my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
+ $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
+ if scalar(@cust_contact) == 1;
+ $info ||= skin_info($p);
+
+ }
+
+ return { %$info, 'error' => "New passwords don't match." }
+ if $p->{'new_password'} ne $p->{'new_password2'};
+
+ return { %$info, 'error' => 'Enter new password' }
+ unless length($p->{'new_password'});
+
+ if ( $svc_acct ) {
+
+ my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
+ || $svc_acct->set_password($p->{'new_password'})
+ || $svc_acct->replace();
+
+ return { %$info, 'error' => $error } if $error;
+
+ #my($label, $value) = $svc_acct->cust_svc->label;
+ #return { 'error' => $error,
+ # #'label' => $label,
+ # #'value' => $value,
+ # };
+
+ }
+
+ if ( $contact ) {
+
+ my $error = $contact->change_password($p->{'new_password'});
+
+ return { %$info, 'error' => $error }; # if $error;
+
+ }
+
+ #password changed ,so remove session, don't want it reused
+ _cache->remove($p->{'session_id'});
+
+ return { %$info, 'error' => '' };
+
+}
+
+sub list_tickets {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my @tickets = ();
+ if ( $session->{'pkgnum'} ) {
+
+ #tickets for specific service with pkg-balances on
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $session->{'pkgnum'} })
+ or return { 'error' => 'unknown package' };
+ foreach my $cust_svc ( $cust_pkg->cust_svc ) {
+ push @tickets, $cust_svc->tickets( $p->{status} );
+ }
+
+ } else {
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ @tickets = $cust_main->tickets( $p->{status} );
+ }
+
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+ my $conf = new FS::Conf;
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ +{ tickets => [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ]
+ };
+ } else {
+ +{ tickets => \@tickets };
+ }
+
+}
+
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
);
if ( ref($err_or_ticket) ) {
- warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
+ warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
if $DEBUG;
return { 'error' => '',
'ticket_id' => $err_or_ticket->id,
};
} else {
- warn "$me create_ticket: unsucessful: $err_or_ticket\n"
+ warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
if $DEBUG;
return { 'error' => $err_or_ticket };
}
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
+# warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# return { 'error' => 'get_ticket configuration error' }
+# if $FS::TicketSystem::system ne 'RT_Internal';
+
+ # check existence and ownership as part of this
+ warn "$me get_ticket: fetching ticket\n" if $DEBUG;
+ my $rt_session = FS::TicketSystem->session('');
+ my $Ticket = FS::TicketSystem->get_ticket_object(
+ $rt_session,
+ ticket_id => $p->{'ticket_id'},
+ custnum => $custnum
+ );
+ return { 'error' => 'ticket not found' } if !$Ticket;
+
+ if ( length( $p->{'subject'} || '' ) ) {
+ # subject change
+ if ( $p->{'subject'} ne $Ticket->Subject ) {
+ my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
+ return { 'error' => "unable to set subject: $msg" } if !$val;
+ }
+ }
if(length($p->{'reply'})) {
-# currently this allows anyone to correspond on any ticket as fs_selfservice
-# probably bad...
- my @err_or_res = FS::TicketSystem->correspond_ticket(
- '', #create RT session based on FS CurrentUser (fs_selfservice)
- 'ticket_id' => $p->{'ticket_id'},
- 'content' => $p->{'reply'},
- );
-
+ my @err_or_res = FS::TicketSystem->correspond_ticket(
+ $rt_session,
+ 'ticket_id' => $p->{'ticket_id'},
+ 'content' => $p->{'reply'},
+ );
+
return { 'error' => 'unable to reply to ticket' }
- unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
+ unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
}
- warn "$me get_ticket: getting ticket\n" if $DEBUG;
+ warn "$me get_ticket: getting ticket history\n" if $DEBUG;
my $err_or_ticket = FS::TicketSystem->get_ticket(
- '', #create RT session based on FS CurrentUser (fs_selfservice)
+ $rt_session,
'ticket_id' => $p->{'ticket_id'},
);
- if ( ref($err_or_ticket) ) {
+ if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
+ warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
+ if $DEBUG;
+ return { 'error' => $err_or_ticket };
+ }
+
+ my @custs = @{$err_or_ticket->{'custs'}};
+ my @txns = @{$err_or_ticket->{'txns'}};
+ my @filtered_txns;
+
+ # superseded by check in get_ticket_object
+ #return { 'error' => 'invalid ticket requested' }
+ #unless grep($_ eq $custnum, @custs);
+
+ foreach my $txn ( @txns ) {
+ push @filtered_txns, $txn
+ if ($txn->{'type'} eq 'EmailRecord'
+ || $txn->{'type'} eq 'Correspond'
+ || $txn->{'type'} eq 'Create');
+ }
+
+ warn "$me get_ticket: successful: \n"
+ if $DEBUG;
+ return { 'error' => '',
+ 'transactions' => \@filtered_txns,
+ 'ticket_fields' => $err_or_ticket->{'fields'},
+ 'ticket_id' => $p->{'ticket_id'},
+ };
+}
+
+sub adjust_ticket_priority {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
-# since we're bypassing the RT security/permissions model by always using
-# fs_selfservice as the RT user (as opposed to a requestor, which we
-# can't do since we want all tickets linked to a cust), we check below whether
-# the requested ticket was actually linked to this customer
- my @custs = @{$err_or_ticket->{'custs'}};
- my @txns = @{$err_or_ticket->{'txns'}};
- my @filtered_txns;
+# warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init;
+ my $ss_priority = FS::TicketSystem->selfservice_priority;
- return { 'error' => 'no customer' } unless ( $custnum && scalar(@custs) );
+ return { 'error' => 'adjust_ticket_priority configuration error' }
+ if $FS::TicketSystem::system ne 'RT_Internal'
+ or !$ss_priority;
- return { 'error' => 'invalid ticket requested' }
- unless grep($_ eq $custnum, @custs);
+ my $values = $p->{'values'}; #hashref, id => priority value
+ my %ticket_error;
- foreach my $txn ( @txns ) {
- push @filtered_txns, $txn
- if ($txn->{'type'} eq 'EmailRecord'
- || $txn->{'type'} eq 'Correspond'
- || $txn->{'type'} eq 'Create');
+ foreach my $id (keys %$values) {
+ warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
+ my $Ticket = FS::TicketSystem->get_ticket_object('',
+ 'ticket_id' => $id,
+ 'custnum' => $custnum,
+ );
+ if ( !$Ticket ) {
+ $ticket_error{$id} = 'ticket not found';
+ next;
+ }
+
+ # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
+ # We're not going to implement it for RT_External.
+ my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
+ my $new_value = $values->{$id};
+ next if $old_value eq $new_value;
+
+ warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
+
+ # AddCustomFieldValue works fine (replacing any existing value) if it's
+ # a single-valued custom field, which it should be. If it's not, you're
+ # doing something wrong.
+ my ($val, $msg);
+ if ( length($new_value) ) {
+ ($val, $msg) = $Ticket->AddCustomFieldValue(
+ Field => $ss_priority,
+ Value => $new_value,
+ );
+ }
+ else {
+ ($val, $msg) = $Ticket->DeleteCustomFieldValue(
+ Field => $ss_priority,
+ Value => $old_value,
+ );
}
- warn "$me get_ticket: sucessful: \n"
- if $DEBUG;
- return { 'error' => '',
- 'transactions' => \@filtered_txns,
- 'ticket_id' => $p->{'ticket_id'},
- };
- } else {
- warn "$me create_ticket: unsucessful: $err_or_ticket\n"
- if $DEBUG;
- return { 'error' => $err_or_ticket };
+ $ticket_error{$id} = $msg if !$val;
+ warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
}
+ return { 'error' => '',
+ 'ticket_error' => \%ticket_error,
+ %{ customer_info($p) } # send updated customer info back
+ }
}
-
#--
sub _custoragent_session_custnum {
projects / freeside.git / blobdiff