use strict;
use vars qw( $cache $DEBUG $me );
use subs qw( _cache _provision );
+use IO::Scalar;
use Data::Dumper;
use Digest::MD5 qw(md5_hex);
use Date::Format;
-use Business::CreditCard;
use Time::Duration;
use Time::Local qw(timelocal_nocheck);
+use Business::CreditCard;
+use HTML::Entities;
+use Text::CSV_XS;
+use Spreadsheet::WriteExcel;
use FS::UI::Web::small_custview qw(small_custview); #less doh
use FS::UI::Web;
use FS::UI::bytecount qw( display_bytecount );
use FS::Msgcat qw(gettext);
use FS::Misc qw(card_types);
use FS::Misc::DateTime qw(parse_datetime);
+use FS::TicketSystem;
use FS::ClientAPI_SessionCache;
+use FS::cust_svc;
use FS::svc_acct;
+use FS::svc_forward;
use FS::svc_domain;
use FS::svc_phone;
use FS::svc_external;
+use FS::svc_dsl;
+use FS::dsl_device;
use FS::part_svc;
use FS::cust_main;
use FS::cust_bill;
+use FS::legacy_cust_bill;
use FS::cust_main_county;
use FS::cust_pkg;
use FS::payby;
use FS::acct_rt_transaction;
-use HTML::Entities;
-use FS::TicketSystem;
-use Text::CSV_XS;
-use IO::Scalar;
-use Spreadsheet::WriteExcel;
+use FS::msg_template;
$DEBUG = 0;
$me = '[FS::ClientAPI::MyAccount]';
use vars qw( @cust_main_editable_fields );
@cust_main_editable_fields = qw(
first last company address1 address2 city
- county state zip country daytime night fax
+ county state zip country
+ daytime night fax mobile
ship_first ship_last ship_company ship_address1 ship_address2 ship_city
- ship_state ship_zip ship_country ship_daytime ship_night ship_fax
+ ship_state ship_zip ship_country
+ ship_daytime ship_night ship_fax ship_mobile
+ locale
payby payinfo payname paystart_month paystart_year payissue payip
ss paytype paystate stateid stateid_state
);
+BEGIN { #preload to reduce time customer_info takes
+ if ( $FS::TicketSystem::system ) {
+ warn "$me: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ }
+}
+
sub _cache {
$cache ||= new FS::ClientAPI_SessionCache( {
'namespace' => 'FS::ClientAPI::MyAccount',
or die "no agentnum for custnum $custnum";
#} elsif ( $context eq 'agent' ) {
- } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
+ } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
$agentnum = $1;
}
$skin_info_cache_agent = {
'agentnum' => $agentnum,
( map { $_ => scalar( $conf->config($_, $agentnum) ) }
- qw( company_name ) ),
+ qw( company_name date_format ) ),
( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
qw( body_bgcolor box_bgcolor
text_color link_color vlink_color hlink_color alink_color
}
}
+sub switch_acct {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => "Service not found" };
+
+ $session->{'svcnum'} = $svc_acct->svcnum;
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
+ _cache->set( $p->{'session_id'}, $session, $timeout );
+
+ return { 'error' => '' };
+
+}
+
sub payment_gateway {
# internal use only
# takes a cust_main and a cust_payby entry, returns the payment_gateway
$info->{'self_suspend_reason'} =
$conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
+ $info->{'edit_ticket_subject'} =
+ $conf->exists('ticket_system-selfservice_edit_subject') &&
+ $cust_main->edit_subject;
+
return { %$info,
'custnum' => $custnum,
'access_pkgnum' => $session->{'pkgnum'},
}else{
$return{'require_address2'} = '';
}
-
+
+ if ( $FS::TicketSystem::system ) {
+ warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ }
+
if ( $custnum ) { #customer record
my $search = { 'custnum' => $custnum };
$return{balance} = $cust_main->balance;
}
- $return{tickets} = [ ($cust_main->tickets) ];
+ my @tickets = $cust_main->tickets;
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( FS::TicketSystem->selfservice_priority ) {
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ $return{tickets} = [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ];
+ }
+ else {
+ $return{tickets} = \@tickets;
+ }
unless ( $session->{'pkgnum'} ) {
my @open = map {
);
$return{name} = $cust_main->first. ' '. $cust_main->get('last');
+ $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
for (@cust_main_editable_fields) {
$return{$_} = $cust_main->get($_);
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
+ if ( $session->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
+ $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
+ $return{'svcnum'} = $session->{'svcnum'};
+ }
+
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
}
+sub customer_info_short {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my %return;
+
+ my $conf = new FS::Conf;
+
+ if ( $custnum ) { #customer record
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ $return{small_custview} =
+ small_custview( $cust_main,
+ scalar($conf->config('countrydefault')),
+ 1, ##nobalance
+ );
+
+ $return{name} = $cust_main->first. ' '. $cust_main->get('last');
+ $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
+
+ $return{payby} = $cust_main->payby;
+
+ #none of these are terribly expensive if we want 'em...
+ for (@cust_main_editable_fields) {
+ $return{$_} = $cust_main->get($_);
+ }
+
+ if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
+ $return{payinfo} = $cust_main->paymask;
+ @return{'month', 'year'} = $cust_main->paydate_monthyear;
+ }
+
+ $return{'invoicing_list'} =
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
+ #$return{'postal_invoicing'} =
+ # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
+
+ if ( $session->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
+ $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
+ $return{'svcnum'} = $session->{'svcnum'};
+ }
+
+ } elsif ( $session->{'svcnum'} ) { #no customer record
+
+ #uuh, not supproted yet... die?
+ return { 'error' => 'customer_info_short not yet supported as agent' };
+
+ } else {
+
+ return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
+
+ }
+
+ return { 'error' => '',
+ 'custnum' => $custnum,
+ %return,
+ };
+}
+
sub edit_info {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
$p->{'payinfo1'} =~ /^([\dx]+)$/
or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
my $payinfo1 = $1;
- $p->{'payinfo2'} =~ /^([\dx]+)$/
+ $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch?
or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
my $payinfo2 = $1;
$payinfo = $payinfo1. '@'. $payinfo2;
'show_paystate' => $conf->exists('show_bankstate'),
'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
+
+ 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
};
}
%return,
};
-};
+}
#some false laziness with httemplate/process/payment.cgi - look there for
#ACH and CVV support stuff
-sub process_payment {
+sub validate_payment {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
- my %return;
-
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
if $cust_main->paymask eq $payinfo;
$payinfo =~ s/\D//g;
- $payinfo =~ /^(\d{13,16})$/
+ $payinfo =~ /^(\d{13,16}|\d{8,9})$/
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
$payinfo = $1;
'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
);
+ my $card_type = '';
+ $card_type = cardtype($payinfo) if $payby eq 'CARD';
+
+ {
+ 'cust_main' => $cust_main, #XXX or just custnum??
+ 'amount' => $amount,
+ 'payby' => $payby,
+ 'payinfo' => $payinfo,
+ 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
+ 'card_type' => $card_type,
+ 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
+ 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
+ 'payname' => $payname,
+ 'paybatch' => $paybatch, #this doesn't actually do anything
+ 'paycvv' => $paycvv,
+ 'payname' => $payname,
+ 'discount_term' => $discount_term,
+ 'pkgnum' => $session->{'pkgnum'},
+ map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
+ qw( save auto ),
+ )
+ };
+
+}
+
+sub store_payment {
+ my $p = shift;
+
+ my $validate = validate_payment($p);
+ return $validate if $validate->{'error'};
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
+ _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
+
+ +{ map { $_=>$validate->{$_} }
+ qw( card_type paymask payname paydate_pretty amount )
+ };
+
+}
+
+sub process_stored_payment {
+ my $p = shift;
+
+ my $session_id = $p->{'session_id'};
+
+ my $payment_info = _cache->get( "payment_$session_id" )
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ do_process_payment($payment_info);
+
+}
+
+sub process_payment {
+ my $p = shift;
+
+ my $payment_info = validate_payment($p);
+ return $payment_info if $payment_info->{'error'};
+
+ do_process_payment($payment_info);
+
+}
+
+sub do_process_payment {
+ my $validate = shift;
+
+ my $cust_main = $validate->{'cust_main'};
+
+ my $amount = delete $validate->{'amount'};
+ my $paynum = '';
+
+ my $payby = delete $validate->{'payby'};
+
my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
- 'quiet' => 1,
- 'payinfo' => $payinfo,
- 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
- 'payname' => $payname,
- 'paybatch' => $paybatch, #this doesn't actually do anything
- 'paycvv' => $paycvv,
- 'pkgnum' => $session->{'pkgnum'},
- 'discount_term' => $discount_term,
+ 'quiet' => 1,
'selfservice' => 1,
- map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
+ 'paynum_ref' => \$paynum,
+ %$validate,
);
return { 'error' => $error } if $error;
$cust_main->apply_payments;
- if ( $p->{'save'} ) {
+ if ( $validate->{'save'} ) {
my $new = new FS::cust_main { $cust_main->hash };
- if ($payby eq 'CARD' || $payby eq 'DCRD') {
- $new->set( $_ => $p->{$_} )
+ if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') {
+ $new->set( $_ => $validate->{$_} )
foreach qw( payname paystart_month paystart_year payissue payip
address1 address2 city state zip country );
- $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
} elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
- $new->set( $_ => $p->{$_} )
+ $new->set( $_ => $validate->{$_} )
foreach qw( payname payip paytype paystate
stateid stateid_state );
- $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
}
- $new->set( 'payinfo' => $cust_main->card_token || $payinfo );
- $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
+ $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
+ $new->set( 'paydate' => $validate->{'paydate'} );
my $error = $new->replace($cust_main);
if ( $error ) {
#no, this causes customers to process their payments again
#XXX just warn verosely for now so i can figure out how these happen in
# the first place, eventually should redirect them to the "change
#address" page but indicate the payment did process??
- delete($p->{'payinfo'}); #don't want to log this!
+ delete($validate->{'payinfo'}); #don't want to log this!
warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
"NEW: ". Dumper($new)."\n".
"OLD: ". Dumper($cust_main)."\n".
- "PACKET: ". Dumper($p)."\n";
+ "PACKET: ". Dumper($validate)."\n";
#} else {
#not needed...
#$cust_main = $new;
}
}
- return { 'error' => '' };
+ my $cust_pay = '';
+ my $receipt_html = '';
+ if ($paynum) {
+ # currently supported for realtime CC only; send receipt data to SS
+ $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
+ if($cust_pay) {
+ $receipt_html = qq!
+<TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
+
+<TR>
+ <TD ALIGN="right">Payment#</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
+</TR>
+
+<TR>
+ <TD ALIGN="right">Date</TD>
+
+ <TD BGCOLOR="#FFFFFF"><B>! .
+ time2str("%a %b %o, %Y %r", $cust_pay->_date)
+ . qq!</B></TD>
+</TR>
+
+
+<TR>
+ <TD ALIGN="right">Amount</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
+
+</TR>
+
+<TR>
+ <TD ALIGN="right">Payment method</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
+ . qq!</B></TD>
+</TR>
+
+</TABLE>
+!;
+ }
+ }
+
+ if ( $cust_pay ) {
+
+ my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
+
+ return {
+ 'error' => '',
+ 'amount' => sprintf('%.2f', $cust_pay->paid),
+ 'date' => $cust_pay->_date,
+ 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
+ 'time_pretty' => time2str('%T', $cust_pay->_date),
+ 'auth_num' => $auth,
+ 'order_num' => $order,
+ 'receipt_html' => $receipt_html,
+ };
+
+ } else {
+
+ return {
+ 'error' => '',
+ 'receipt_html' => '',
+ };
+
+ }
}
}
+sub invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $invnum = $p->{'invnum'};
+
+ my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
+ 'custnum' => $custnum } )
+ or return { 'error' => "Can't find invnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'invnum' => $invnum,
+ 'invoice_pdf' => $cust_bill->print_pdf({
+ 'unsquelch_cdr' => 1,
+ 'locale' => $p->{'locale'},
+ }),
+ };
+
+}
+
+sub legacy_invoice {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my %hash = (
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ );
+
+ my $legacy_cust_bill =
+ qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
+ || qsearchs('legacy_cust_bill', \%hash )
+ or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_html' => $legacy_cust_bill->content_html,
+ };
+
+}
+
+sub legacy_invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ }) or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_pdf' => $legacy_cust_bill->content_pdf,
+ };
+
+}
+
sub invoice_logo {
my $p = shift;
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- my @cust_bill = $cust_main->cust_bill;
+ my $conf = new FS::Conf;
+
+ my @legacy_cust_bill = $cust_main->legacy_cust_bill;
+
+ my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
+
+ my $balance = 0;
return { 'error' => '',
- 'invoices' => [ map { { 'invnum' => $_->invnum,
- '_date' => $_->_date,
- 'date' => time2str("%b %o, %Y", $_->_date),
- }
- } @cust_bill
- ]
+ 'balance' => $cust_main->balance,
+ 'invoices' => [
+ map {
+ my $owed = $_->owed;
+ $balance += $owed;
+ +{ 'invnum' => $_->invnum,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'previous' => sprintf('%.2f', ($_->previous)[0]),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'owed' => sprintf('%.2f', $owed),
+ 'balance' => sprintf('%.2f', $balance),
+ }
+ }
+ @cust_bill
+ ],
+ 'legacy_invoices' => [
+ map {
+ +{ 'legacyinvnum' => $_->legacyinvnum,
+ 'legacyid' => $_->legacyid,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'has_content' => ( length($_->content_pdf)
+ || length($_->content_html) ),
+ }
+ }
+ @legacy_cust_bill
+ ],
};
}
{ 'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'cust_pkg' => [ map {
- { $_->hash,
+ my $primary_cust_svc = $_->primary_cust_svc;
+ +{ $_->hash,
$_->part_pkg->hash,
+ status => $_->status,
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
cust_svc =>
if $context eq 'agent'
&& $conf->exists('agent-showpasswords')
&& $_->part_svc->svcdb eq 'svc_acct';
+ $ref->{svchash} = { $_->svc_x->hash } if
+ $_->part_svc->svcdb eq 'svc_phone';
+ $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
+ if $_->part_svc->svcdb eq 'svc_phone'; # hack
$ref;
} $_->cust_svc
],
+ primary_cust_svc =>
+ $primary_cust_svc
+ ? { $primary_cust_svc->hash,
+ label => [ $primary_cust_svc->label ],
+ finger => $primary_cust_svc->svc_x->finger, #uuh
+ $primary_cust_svc->part_svc->hash,
+ }
+ : {}, #'' ?
};
} $cust_main->ncancelled_pkgs
],
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
+ my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
+ if ( ! $pkgnum && $p->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
+ $pkgnum = $cust_svc->pkgnum if $cust_svc;
+ }
+
my @cust_svc = ();
#foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
foreach my $cust_pkg ( $p->{'ncancelled'}
? $cust_main->ncancelled_pkgs
: $cust_main->unsuspended_pkgs ) {
- next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
+ next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
}
if ( $p->{'svcdb'} ) {
#@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
# @svc_x;
+ my $conf = new FS::Conf;
+
{
'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
+ 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
'svcs' => [
map {
my $svc_x = $_->svc_x;
my($label, $value) = $_->label;
my $svcdb = $_->part_svc->svcdb;
- my $part_pkg = $_->cust_pkg->part_pkg;
+ my $cust_pkg = $_->cust_pkg;
+ my $part_pkg = $cust_pkg->part_pkg;
my %hash = (
- 'svcnum' => $_->svcnum,
- 'svcdb' => $svcdb,
- 'label' => $label,
- 'value' => $value,
+ 'svcnum' => $_->svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ 'pkg_status' => $cust_pkg->status,
);
if ( $svcdb eq 'svc_acct' ) {
%hash,
'username' => $svc_x->username,
'email' => $svc_x->email,
+ 'finger' => $svc_x->finger,
'seconds' => $svc_x->seconds,
'upbytes' => display_bytecount($svc_x->upbytes),
'downbytes' => display_bytecount($svc_x->downbytes),
# more...
);
- } elsif ( $svcdb eq 'svc_phone' ) {
- %hash = (
- %hash,
- );
+ } elsif ( $svcdb eq 'svc_dsl' ) {
+ $hash{'phonenum'} = $svc_x->phonenum;
+ if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
+ $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
+ $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
+ if $svc_x->company;
+ } else {
+ $hash{'name'} = $cust_main->name;
+ }
}
+ # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
+ # %hash = (
+ # %hash,
+ # );
+ #}
\%hash;
}
}
+sub _customer_svc_x {
+ my($custnum, $svcnum, $table) = (shift, shift, shift);
+ my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
+
+ $custnum =~ /^(\d+)$/ or die "illegal custnum";
+ my $search = " AND custnum = $1";
+ #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+
+ qsearchs( {
+ 'table' => ($table || 'svc_acct'),
+ 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
+ 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
+ #'LEFT JOIN cust_main USING ( custnum ) ',
+ 'hashref' => $hashref,
+ 'extra_sql' => $search, #important
+ } );
+
+}
+
+sub svc_status_html {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_dsl for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
+ or return { 'error' => "Service not found" };
+
+ my $html = $svc_x->getstatus_html;
+
+ return { 'html' => $html };
+
+}
+
+sub acct_forward_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_forward = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ )
+ or return { 'error' => '',
+ 'dst' => '',
+ };
+
+ return { 'error' => '',
+ 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
+ };
+
+}
+
+sub process_acct_forward {
+ my $p = shift;
+ warn Dumper($p);
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $old = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ );
+
+ if ( $p->{'dst'} eq '' ) {
+ if ( $old ) {
+ my $error = $old->delete;
+ return { 'error' => $error };
+ }
+ return { 'error' => '' };
+ }
+
+ my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
+ 'dst' => $p->{'dst'},
+ };
+
+ my $error;
+ if ( $old ) {
+ $new->svcnum($old->svcnum);
+ my $cust_svc = $old->cust_svc;
+ $new->svcpart($old->svcpart);
+ $new->pkgnuym($old->pkgnum);
+ $error = $new->replace($old);
+ } else {
+ my $conf = new FS::Conf;
+ $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
+ $new->pkgnum($old->cust_svc->pkgnum);
+ warn Dumper($new);
+ $error = $new->insert;
+ warn $error;
+ }
+
+ return { 'error' => $error };
+
+}
+
+sub list_dsl_devices {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return {
+ 'devices' => [ map {
+ +{ 'mac_addr' => $_->mac_addr };
+ } $svc_dsl->dsl_device
+ ],
+ };
+
+}
+
+sub add_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => 'No MAC address supplied' }
+ unless length($p->{'mac_addr'});
+
+ my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ };
+ my $error = $dsl_device->insert;
+ return { 'error' => $error };
+
+}
+
+sub delete_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ }
+ )
+ or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
+
+ my $error = $dsl_device->delete;
+ return { 'error' => $error };
+
+}
+
+sub port_graph {
+ my $p = shift;
+ _usage_details( \&_port_graph, $p,
+ 'svcdb' => 'svc_port',
+ );
+}
+
+sub _port_graph {
+ my($svc_port, $begin, $end) = @_;
+ my @usage = ();
+ my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
+ push @usage, { 'png' => $pngOrError };
+ (@usage);
+}
+
sub _list_svc_usage {
my($svc_acct, $begin, $end) = @_;
my @usage = ();
sub _list_cdr_usage {
my($svc_phone, $begin, $end) = @_;
- map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
- $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+ map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format
+ $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
}
sub list_cdr_usage {
'svc_domain' => [ qw( domain ) ],
'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
'svc_external' => [ qw( id title ) ],
- 'svc_pbx' => [ qw( id name ) ],
+ 'svc_pbx' => [ qw( id title ) ],
);
my $svc_x = "FS::$svcdb"->new( {
my @bulkdid;
@bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
+ if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ return { 'error' => 'service not found' } unless $svc_phone;
+ return { 'error' => 'invalid svcnum' }
+ if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
+
+ $svc_phone->email($p->{'email'})
+ if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
+ $svc_phone->forwarddst($p->{'forwarddst'})
+ if $svc_phone->forwarddst ne $p->{'forwarddst'}
+ && $p->{'forwarddst'} =~ /^(\d+|)$/;
+ return { 'error' => $svc_phone->replace };
+ }
+
# single DID LNP
unless($p->{'lnp'}) {
$p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
my $conf = new FS::Conf;
- return {
+ my $ret = {
'svc' => $part_svc->svc,
'svcdb' => $part_svc->svcdb,
'pkgnum' => $pkgnum,
};
+ if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
+ && $ret->{'svcdb'} eq 'svc_phone') {
+ $ret->{'svcnum'} = $p->{'svcnum'};
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
+ $ret->{'email'} = $svc_phone->email;
+ $ret->{'forwarddst'} = $svc_phone->forwarddst;
+ }
+ }
+
+ $ret;
}
sub unprovision_svc {
} )
or return { 'error' => "Service not found" };
+ if ( exists($p->{'old_password'}) ) {
+ return { 'error' => "Incorrect password." }
+ unless $svc_acct->check_password($p->{'old_password'});
+ }
+
$svc_acct->_password($p->{'new_password'});
my $error = $svc_acct->replace();
}
+sub reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $username = $p->{'username'};
+
+ my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
+ or return { 'error' => 'Account not found' };
+
+ my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+ 'domsvc' => $svc_domain->svcnum }
+ )
+ or return { 'error' => 'Account not found' };
+
+ my $cust_pkg = $svc_acct->cust_svc->cust_pkg
+ or return { 'error' => 'Account not found' };
+
+ my $cust_main = $cust_pkg->cust_main;
+
+ my %verify = (
+ 'paymask' => sub {
+ my( $p, $cust_main ) = @_;
+ $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
+ && $p->{'paymask'} eq substr($cust_main->paymask, -4)
+ },
+ 'amount' => sub {
+ my( $p, $cust_main ) = @_;
+ my $cust_pay = qsearchs({
+ 'table' => 'cust_pay',
+ 'hashref' => { 'custnum' => $cust_main->custnum },
+ 'order_by' => 'ORDER BY _date DESC LIMIT 1',
+ })
+ or return 0;
+
+ $p->{'amount'} == $cust_pay->paid;
+ },
+ 'zip' => sub {
+ my( $p, $cust_main ) = @_;
+ $p->{'zip'} eq $cust_main->zip
+ || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
+ },
+ );
+
+ foreach my $verify ( split(',', $verification) ) {
+
+ &{ $verify{$verify} }( $p, $cust_main )
+ or return { 'error' => 'Account not found' };
+
+ }
+
+ #okay, we're verified, now create a unique session
+
+ my $reset_session = {
+ 'svcnum' => $svc_acct->svcnum,
+ };
+
+ my $timeout = '1 hour'; #?
+
+ my $reset_session_id;
+ do {
+ $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
+ } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
+
+ _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
+
+ #email it
+
+ my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
+ #die "selfservice-password_reset_msgnum unset" unless $msgnum;
+ return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
+ my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
+ my $error = $msg_template->send( 'cust_main' => $cust_main,
+ 'object' => $svc_acct,
+ 'substitutions' => {
+ 'session_id' => $reset_session_id,
+ }
+ );
+ if ( $error ) {
+ return { 'error' => $error }; #????
+ }
+
+ return { 'error' => '' };
+}
+
+sub check_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => '',
+ 'username' => $svc_acct->username,
+ };
+
+}
+
+sub process_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ return { 'error' => "New passwords don't match." }
+ if $p->{'new_password'} ne $p->{'new_password2'};
+
+ return { 'error' => 'Enter new password' }
+ unless length($p->{'new_password'});
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ $svc_acct->_password($p->{'new_password'});
+ my $error = $svc_acct->replace();
+
+ my($label, $value) = $svc_acct->cust_svc->label;
+
+ return { 'error' => $error,
+ #'label' => $label,
+ #'value' => $value,
+ };
+
+}
+
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
);
if ( ref($err_or_ticket) ) {
- warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
+ warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
if $DEBUG;
return { 'error' => '',
'ticket_id' => $err_or_ticket->id,
};
} else {
- warn "$me create_ticket: unsucessful: $err_or_ticket\n"
+ warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
if $DEBUG;
return { 'error' => $err_or_ticket };
}
warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
FS::TicketSystem->init();
+ return { 'error' => 'get_ticket configuration error' }
+ if $FS::TicketSystem::system ne 'RT_Internal';
+
+ # check existence and ownership as part of this
+ warn "$me get_ticket: fetching ticket\n" if $DEBUG;
+ my $rt_session = FS::TicketSystem->session('');
+ my $Ticket = FS::TicketSystem->get_ticket_object(
+ $rt_session,
+ ticket_id => $p->{'ticket_id'},
+ custnum => $custnum
+ );
+ return { 'error' => 'ticket not found' } if !$Ticket;
+
+ if ( length( $p->{'subject'} || '' ) ) {
+ # subject change
+ if ( $p->{'subject'} ne $Ticket->Subject ) {
+ my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
+ return { 'error' => "unable to set subject: $msg" } if !$val;
+ }
+ }
if(length($p->{'reply'})) {
-# currently this allows anyone to correspond on any ticket as fs_selfservice
-# probably bad...
- my @err_or_res = FS::TicketSystem->correspond_ticket(
- '', #create RT session based on FS CurrentUser (fs_selfservice)
- 'ticket_id' => $p->{'ticket_id'},
- 'content' => $p->{'reply'},
- );
-
+ my @err_or_res = FS::TicketSystem->correspond_ticket(
+ $rt_session,
+ 'ticket_id' => $p->{'ticket_id'},
+ 'content' => $p->{'reply'},
+ );
+
return { 'error' => 'unable to reply to ticket' }
- unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
+ unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
}
- warn "$me get_ticket: getting ticket\n" if $DEBUG;
+ warn "$me get_ticket: getting ticket history\n" if $DEBUG;
my $err_or_ticket = FS::TicketSystem->get_ticket(
- '', #create RT session based on FS CurrentUser (fs_selfservice)
+ $rt_session,
'ticket_id' => $p->{'ticket_id'},
);
- if ( ref($err_or_ticket) ) {
+ if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
+ warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
+ if $DEBUG;
+ return { 'error' => $err_or_ticket };
+ }
+
+ my @custs = @{$err_or_ticket->{'custs'}};
+ my @txns = @{$err_or_ticket->{'txns'}};
+ my @filtered_txns;
-# since we're bypassing the RT security/permissions model by always using
-# fs_selfservice as the RT user (as opposed to a requestor, which we
-# can't do since we want all tickets linked to a cust), we check below whether
-# the requested ticket was actually linked to this customer
- my @custs = @{$err_or_ticket->{'custs'}};
- my @txns = @{$err_or_ticket->{'txns'}};
- my @filtered_txns;
+ # superseded by check in get_ticket_object
+ #return { 'error' => 'invalid ticket requested' }
+ #unless grep($_ eq $custnum, @custs);
- return { 'error' => 'no customer' } unless ( $custnum && scalar(@custs) );
+ foreach my $txn ( @txns ) {
+ push @filtered_txns, $txn
+ if ($txn->{'type'} eq 'EmailRecord'
+ || $txn->{'type'} eq 'Correspond'
+ || $txn->{'type'} eq 'Create');
+ }
- return { 'error' => 'invalid ticket requested' }
- unless grep($_ eq $custnum, @custs);
+ warn "$me get_ticket: successful: \n"
+ if $DEBUG;
+ return { 'error' => '',
+ 'transactions' => \@filtered_txns,
+ 'ticket_fields' => $err_or_ticket->{'fields'},
+ 'ticket_id' => $p->{'ticket_id'},
+ };
+}
- foreach my $txn ( @txns ) {
- push @filtered_txns, $txn
- if ($txn->{'type'} eq 'EmailRecord'
- || $txn->{'type'} eq 'Correspond'
- || $txn->{'type'} eq 'Create');
+sub adjust_ticket_priority {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init;
+ my $ss_priority = FS::TicketSystem->selfservice_priority;
+
+ return { 'error' => 'adjust_ticket_priority configuration error' }
+ if $FS::TicketSystem::system ne 'RT_Internal'
+ or !$ss_priority;
+
+ my $values = $p->{'values'}; #hashref, id => priority value
+ my %ticket_error;
+
+ foreach my $id (keys %$values) {
+ warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
+ my $Ticket = FS::TicketSystem->get_ticket_object('',
+ 'ticket_id' => $id,
+ 'custnum' => $custnum,
+ );
+ if ( !$Ticket ) {
+ $ticket_error{$id} = 'ticket not found';
+ next;
+ }
+
+ # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
+ # We're not going to implement it for RT_External.
+ my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
+ my $new_value = $values->{$id};
+ next if $old_value eq $new_value;
+
+ warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
+
+ # AddCustomFieldValue works fine (replacing any existing value) if it's
+ # a single-valued custom field, which it should be. If it's not, you're
+ # doing something wrong.
+ my ($val, $msg);
+ if ( length($new_value) ) {
+ ($val, $msg) = $Ticket->AddCustomFieldValue(
+ Field => $ss_priority,
+ Value => $new_value,
+ );
+ }
+ else {
+ ($val, $msg) = $Ticket->DeleteCustomFieldValue(
+ Field => $ss_priority,
+ Value => $old_value,
+ );
}
- warn "$me get_ticket: sucessful: \n"
- if $DEBUG;
- return { 'error' => '',
- 'transactions' => \@filtered_txns,
- 'ticket_id' => $p->{'ticket_id'},
- };
- } else {
- warn "$me create_ticket: unsucessful: $err_or_ticket\n"
- if $DEBUG;
- return { 'error' => $err_or_ticket };
+ $ticket_error{$id} = $msg if !$val;
+ warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
}
+ return { 'error' => '',
+ 'ticket_error' => \%ticket_error,
+ %{ customer_info($p) } # send updated customer info back
+ }
}
-
#--
sub _custoragent_session_custnum {
projects / freeside.git / blobdiff