package FS::ClientAPI::MyAccount;
+use 5.008; #require 5.8+ for Time::Local 1.05+
use strict;
-use vars qw( $cache $DEBUG );
+use vars qw( $cache $DEBUG $me );
use subs qw( _cache _provision );
+use IO::Scalar;
use Data::Dumper;
use Digest::MD5 qw(md5_hex);
use Date::Format;
-use Business::CreditCard;
use Time::Duration;
+use Time::Local qw(timelocal_nocheck);
+use Business::CreditCard;
+use HTML::Entities;
+use Text::CSV_XS;
+use Spreadsheet::WriteExcel;
use FS::UI::Web::small_custview qw(small_custview); #less doh
use FS::UI::Web;
use FS::UI::bytecount qw( display_bytecount );
use FS::Conf;
-use FS::Record qw(qsearch qsearchs);
+#use FS::UID qw(dbh);
+use FS::Record qw(qsearch qsearchs dbh);
use FS::Msgcat qw(gettext);
use FS::Misc qw(card_types);
+use FS::Misc::DateTime qw(parse_datetime);
+use FS::TicketSystem;
use FS::ClientAPI_SessionCache;
+use FS::cust_svc;
use FS::svc_acct;
+use FS::svc_forward;
use FS::svc_domain;
use FS::svc_phone;
use FS::svc_external;
+use FS::svc_dsl;
+use FS::dsl_device;
use FS::part_svc;
use FS::cust_main;
use FS::cust_bill;
+use FS::legacy_cust_bill;
use FS::cust_main_county;
use FS::cust_pkg;
use FS::payby;
use FS::acct_rt_transaction;
-use HTML::Entities;
+use FS::msg_template;
$DEBUG = 0;
-
-#false laziness with FS::cust_main
-BEGIN {
- eval "use Time::Local;";
- die "Time::Local minimum version 1.05 required with Perl versions before 5.6"
- if $] < 5.006 && !defined($Time::Local::VERSION);
- eval "use Time::Local qw(timelocal_nocheck);";
-}
+$me = '[FS::ClientAPI::MyAccount]';
use vars qw( @cust_main_editable_fields );
@cust_main_editable_fields = qw(
first last company address1 address2 city
- county state zip country daytime night fax
+ county state zip country
+ daytime night fax mobile
ship_first ship_last ship_company ship_address1 ship_address2 ship_city
- ship_state ship_zip ship_country ship_daytime ship_night ship_fax
+ ship_state ship_zip ship_country
+ ship_daytime ship_night ship_fax ship_mobile
+ locale
payby payinfo payname paystart_month paystart_year payissue payip
ss paytype paystate stateid stateid_state
);
+BEGIN { #preload to reduce time customer_info takes
+ if ( $FS::TicketSystem::system ) {
+ warn "$me: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ }
+}
+
sub _cache {
$cache ||= new FS::ClientAPI_SessionCache( {
'namespace' => 'FS::ClientAPI::MyAccount',
} );
}
+sub skin_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ #return { 'error' => $session } if $context eq 'error';
+
+ my $agentnum = '';
+ if ( $context eq 'customer' ) {
+
+ my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
+ or die dbh->errstr;
+
+ $sth->execute($custnum) or die $sth->errstr;
+
+ $agentnum = $sth->fetchrow_arrayref->[0]
+ or die "no agentnum for custnum $custnum";
+
+ #} elsif ( $context eq 'agent' ) {
+ } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
+ $agentnum = $1;
+ }
+
+ my $conf = new FS::Conf;
+
+ #false laziness w/Signup.pm
+
+ my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
+
+ if ( $skin_info_cache_agent ) {
+
+ warn "$me loading cached skin info for agentnum $agentnum\n"
+ if $DEBUG > 1;
+
+ } else {
+
+ warn "$me populating skin info cache for agentnum $agentnum\n"
+ if $DEBUG > 1;
+
+ $skin_info_cache_agent = {
+ 'agentnum' => $agentnum,
+ ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
+ qw( company_name date_format ) ),
+ ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
+ qw( body_bgcolor box_bgcolor
+ text_color link_color vlink_color hlink_color alink_color
+ font title_color title_align title_size menu_bgcolor menu_fontsize
+ )
+ ),
+ ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
+ qw( menu_skipblanks menu_skipheadings menu_nounderline )
+ ),
+ ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
+ qw( title_left_image title_right_image
+ menu_top_image menu_body_image menu_bottom_image
+ )
+ ),
+ 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
+ ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
+ qw( head body_header body_footer company_address ) ),
+ };
+
+ _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
+
+ }
+
+ #{ %$skin_info_cache_agent };
+ $skin_info_cache_agent;
+
+}
+
sub login_info {
my $p = shift;
my $conf = new FS::Conf;
my %info = (
+ %{ skin_info($p) },
'phone_login' => $conf->exists('selfservice_server-phone_login'),
'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
);
);
return { error => 'User not found.' } unless $svc_acct;
- #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
- #return { error => 'Only primary user may log in.' }
- # if $conf->exists('selfservice_server-primary_only')
- # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
- my $cust_svc = $svc_acct->cust_svc;
- my $part_pkg = $cust_svc->cust_pkg->part_pkg;
- return { error => 'Only primary user may log in.' }
- if $conf->exists('selfservice_server-primary_only')
- && $cust_svc->svcpart != $part_pkg->svcpart('svc_acct');
+ if($conf->exists('selfservice_server-login_svcpart')) {
+ my @svcpart = $conf->config('selfservice_server-login_svcpart');
+ my $svcpart = $svc_acct->cust_svc->svcpart;
+ return { error => 'Invalid user.' }
+ unless grep($_ eq $svcpart, @svcpart);
+ }
return { error => 'Incorrect password.' }
unless $svc_acct->check_password($p->{'password'});
'svcnum' => $svc_x->svcnum,
};
- my $cust_pkg = $svc_x->cust_svc->cust_pkg;
+ my $cust_svc = $svc_x->cust_svc;
+ my $cust_pkg = $cust_svc->cust_pkg;
if ( $cust_pkg ) {
my $cust_main = $cust_pkg->cust_main;
$session->{'custnum'} = $cust_main->custnum;
+ if ( $conf->exists('pkg-balances') ) {
+ my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
+ $cust_main->ncancelled_pkgs;
+ $session->{'pkgnum'} = $cust_pkg->pkgnum
+ if scalar(@cust_pkg) > 1;
+ }
}
+ #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
+ #return { error => 'Only primary user may log in.' }
+ # if $conf->exists('selfservice_server-primary_only')
+ # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
+ my $part_pkg = $cust_pkg->part_pkg;
+ return { error => 'Only primary user may log in.' }
+ if $conf->exists('selfservice_server-primary_only')
+ && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
+
my $session_id;
do {
$session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
my $p = shift;
if ( $p->{'session_id'} ) {
_cache->remove($p->{'session_id'});
- return { 'error' => '' };
+ return { %{ skin_info($p) }, 'error' => '' };
} else {
- return { 'error' => "Can't resume session" }; #better error message
+ return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
}
}
+sub switch_acct {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => "Service not found" };
+
+ $session->{'svcnum'} = $svc_acct->svcnum;
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
+ _cache->set( $p->{'session_id'}, $session, $timeout );
+
+ return { 'error' => '' };
+
+}
+
+sub payment_gateway {
+ # internal use only
+ # takes a cust_main and a cust_payby entry, returns the payment_gateway
+ my $conf = new FS::Conf;
+ my $cust_main = shift;
+ my $cust_payby = shift;
+ my $gatewaynum = $conf->config('selfservice-payment_gateway');
+ if ( $gatewaynum ) {
+ my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
+ die "configured gatewaynum $gatewaynum not found!" if !$pg;
+ return $pg;
+ }
+ else {
+ return '' if ! FS::payby->realtime($cust_payby);
+ my $pg = $cust_main->agent->payment_gateway(
+ 'method' => FS::payby->payby2bop($cust_payby),
+ 'nofatal' => 1
+ );
+ return $pg;
+ }
+}
+
+sub access_info {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+
+ my $info = skin_info($p);
+
+ use vars qw( $cust_paybys ); #cache for performance
+ unless ( $cust_paybys ) {
+
+ my %cust_paybys = map { $_ => 1 }
+ map { FS::payby->payby2payment($_) }
+ $conf->config('signup_server-payby');
+
+ $cust_paybys = [ keys %cust_paybys ];
+
+ }
+ $info->{'cust_paybys'} = $cust_paybys;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ $info->{'hide_payment_fields'} = [
+ map {
+ my $pg = payment_gateway($cust_main, $_);
+ $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
+ } @{ $info->{cust_paybys} }
+ ];
+
+ $info->{'self_suspend_reason'} =
+ $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
+
+ $info->{'edit_ticket_subject'} =
+ $conf->exists('ticket_system-selfservice_edit_subject') &&
+ $cust_main->edit_subject;
+
+ return { %$info,
+ 'custnum' => $custnum,
+ 'access_pkgnum' => $session->{'pkgnum'},
+ 'access_svcnum' => $session->{'svcnum'},
+ };
+}
+
sub customer_info {
my $p = shift;
}else{
$return{'require_address2'} = '';
}
-
+
+ if ( $FS::TicketSystem::system ) {
+ warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ }
+
if ( $custnum ) { #customer record
my $search = { 'custnum' => $custnum };
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
- $return{balance} = $cust_main->balance;
+ if ( $session->{'pkgnum'} ) {
+ $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ } else {
+ $return{balance} = $cust_main->balance;
+ }
- $return{tickets} = [ ($cust_main->tickets) ];
+ my @tickets = $cust_main->tickets;
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( FS::TicketSystem->selfservice_priority ) {
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ $return{tickets} = [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ];
+ }
+ else {
+ $return{tickets} = \@tickets;
+ }
- my @open = map {
- {
- invnum => $_->invnum,
- date => time2str("%b %o, %Y", $_->_date),
- owed => $_->owed,
- };
- } $cust_main->open_cust_bill;
- $return{open_invoices} = \@open;
+ unless ( $session->{'pkgnum'} ) {
+ my @open = map {
+ {
+ invnum => $_->invnum,
+ date => time2str("%b %o, %Y", $_->_date),
+ owed => $_->owed,
+ };
+ } $cust_main->open_cust_bill;
+ $return{open_invoices} = \@open;
+ }
$return{small_custview} =
- small_custview( $cust_main, $conf->config('countrydefault') );
+ small_custview( $cust_main,
+ scalar($conf->config('countrydefault')),
+ ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
+ );
$return{name} = $cust_main->first. ' '. $cust_main->get('last');
+ $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
for (@cust_main_editable_fields) {
$return{$_} = $cust_main->get($_);
$return{support_services} = \@support_services;
}
+ if ( $conf->config('prepayment_discounts-credit_type') ) {
+ #need to eval?
+ $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
+ }
+
+ if ( $session->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
+ $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
+ $return{'svcnum'} = $session->{'svcnum'};
+ }
+
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
}
+sub customer_info_short {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my %return;
+
+ my $conf = new FS::Conf;
+
+ if ( $custnum ) { #customer record
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ $return{small_custview} =
+ small_custview( $cust_main,
+ scalar($conf->config('countrydefault')),
+ 1, ##nobalance
+ );
+
+ $return{name} = $cust_main->first. ' '. $cust_main->get('last');
+ $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
+
+ $return{payby} = $cust_main->payby;
+
+ #none of these are terribly expensive if we want 'em...
+ for (@cust_main_editable_fields) {
+ $return{$_} = $cust_main->get($_);
+ }
+
+ if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
+ $return{payinfo} = $cust_main->paymask;
+ @return{'month', 'year'} = $cust_main->paydate_monthyear;
+ }
+
+ $return{'invoicing_list'} =
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
+ #$return{'postal_invoicing'} =
+ # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
+
+ if ( $session->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
+ $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
+ $return{'svcnum'} = $session->{'svcnum'};
+ }
+
+ } elsif ( $session->{'svcnum'} ) { #no customer record
+
+ #uuh, not supproted yet... die?
+ return { 'error' => 'customer_info_short not yet supported as agent' };
+
+ } else {
+
+ return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
+
+ }
+
+ return { 'error' => '',
+ 'custnum' => $custnum,
+ %return,
+ };
+}
+
sub edit_info {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
$new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
- }elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
+ } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
+
my $payinfo;
$p->{'payinfo1'} =~ /^([\dx]+)$/
or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
my $payinfo1 = $1;
- $p->{'payinfo2'} =~ /^([\dx]+)$/
+ $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch?
or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
my $payinfo2 = $1;
$payinfo = $payinfo1. '@'. $payinfo2;
- if ( $payinfo eq $cust_main->paymask ) {
- $new->payinfo($cust_main->payinfo);
- } else {
- $new->payinfo($payinfo);
- }
+ $new->payinfo( ($payinfo eq $cust_main->paymask)
+ ? $cust_main->payinfo
+ : $payinfo
+ );
$new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
- }elsif ( $payby =~ /^(BILL)$/ ) {
+ } elsif ( $payby =~ /^(BILL)$/ ) {
+ #no-op
} elsif ( $payby ) { #notyet ready
return { 'error' => "unknown payby $payby" };
}
#generic
##
+ my $conf = new FS::Conf;
use vars qw($payment_info); #cache for performance
unless ( $payment_info ) {
- my $conf = new FS::Conf;
my %states = map { $_->state => 1 }
qsearch('cust_main_county', {
'country' => $conf->config('countrydefault') || 'US'
} );
+ my %cust_paybys = map { $_ => 1 }
+ map { FS::payby->payby2payment($_) }
+ $conf->config('signup_server-payby');
+
+ my @cust_paybys = keys %cust_paybys;
+
$payment_info = {
#list all counties/states/countries
'paytypes' => [ @FS::cust_main::paytypes ],
'paybys' => [ $conf->config('signup_server-payby') ],
- 'cust_paybys' => [ map { FS::payby->payby2payment($_) }
- $conf->config('signup_server-payby')
- ],
+ 'cust_paybys' => \@cust_paybys,
'stateid_label' => FS::Msgcat::_gettext('stateid'),
'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
'show_ss' => $conf->exists('show_ss'),
'show_stateid' => $conf->exists('show_stateid'),
'show_paystate' => $conf->exists('show_bankstate'),
+
+ 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
+
+ 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
};
}
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- $return{hide_payment_fields} =
- [
- map { FS::payby->realtime($_) &&
- $cust_main
- ->agent
- ->payment_gateway( 'method' => FS::payby->payby2bop($_) )
- ->gateway_namespace
- eq 'Business::OnlineThirdPartyPayment'
- }
- @{ $return{cust_paybys} }
+ $return{'hide_payment_fields'} = [
+ map {
+ my $pg = payment_gateway($cust_main, $_);
+ $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
+ } @{ $return{cust_paybys} }
];
- $return{balance} = $cust_main->balance;
+ $return{balance} = $cust_main->balance; #XXX pkg-balances?
$return{payname} = $cust_main->payname
|| ( $cust_main->first. ' '. $cust_main->get('last') );
}
+ if ( $conf->config('prepayment_discounts-credit_type') ) {
+ #need to eval?
+ $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
+ }
+
#doubleclick protection
my $_date = time;
$return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
%return,
};
-};
+}
#some false laziness with httemplate/process/payment.cgi - look there for
#ACH and CVV support stuff
-sub process_payment {
+sub validate_payment {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "Can't resume session" }; #better error message
- my %return;
-
my $custnum = $session->{'custnum'};
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
+ $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
+ or return { 'error' => gettext('illegal_amount') };
+ my $amount = $1;
+ return { error => 'Amount must be greater than 0' } unless $amount > 0;
+
+ $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
+ or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
+ my $discount_term = $1;
+
$p->{'payname'} =~ /^([\w \,\.\-\']+)$/
or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
my $payname = $1;
$payinfo = $p->{'payinfo'};
+ #more intelligent mathing will be needed here if you change
+ #card_masking_method and don't remove existing paymasks
$payinfo = $cust_main->payinfo
if $cust_main->paymask eq $payinfo;
$payinfo =~ s/\D//g;
- $payinfo =~ /^(\d{13,16})$/
+ $payinfo =~ /^(\d{13,16}|\d{8,9})$/
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
$payinfo = $1;
validate($payinfo)
or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
return { 'error' => gettext('unknown_card_type') }
- if cardtype($payinfo) eq "Unknown";
+ if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
if ( cardtype($payinfo) eq 'American Express card' ) {
}
my %payby2fields = (
- 'CARD' => [ qw( paystart_month paystart_year payissue address1 address2 city state zip payip ) ],
+ 'CARD' => [ qw( paystart_month paystart_year payissue payip
+ address1 address2 city state zip country ) ],
'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
);
- my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $p->{'amount'},
- 'quiet' => 1,
- 'payinfo' => $payinfo,
- 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
- 'payname' => $payname,
- 'paybatch' => $paybatch, #this doesn't actually do anything
- 'paycvv' => $paycvv,
- map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
+ my $card_type = '';
+ $card_type = cardtype($payinfo) if $payby eq 'CARD';
+
+ {
+ 'cust_main' => $cust_main, #XXX or just custnum??
+ 'amount' => $amount,
+ 'payby' => $payby,
+ 'payinfo' => $payinfo,
+ 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
+ 'card_type' => $card_type,
+ 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
+ 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
+ 'payname' => $payname,
+ 'paybatch' => $paybatch, #this doesn't actually do anything
+ 'paycvv' => $paycvv,
+ 'payname' => $payname,
+ 'discount_term' => $discount_term,
+ 'pkgnum' => $session->{'pkgnum'},
+ map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
+ qw( save auto ),
+ )
+ };
+
+}
+
+sub store_payment {
+ my $p = shift;
+
+ my $validate = validate_payment($p);
+ return $validate if $validate->{'error'};
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
+ _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
+
+ +{ map { $_=>$validate->{$_} }
+ qw( card_type paymask payname paydate_pretty amount )
+ };
+
+}
+
+sub process_stored_payment {
+ my $p = shift;
+
+ my $session_id = $p->{'session_id'};
+
+ my $payment_info = _cache->get( "payment_$session_id" )
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ do_process_payment($payment_info);
+
+}
+
+sub process_payment {
+ my $p = shift;
+
+ my $payment_info = validate_payment($p);
+ return $payment_info if $payment_info->{'error'};
+
+ do_process_payment($payment_info);
+
+}
+
+sub do_process_payment {
+ my $validate = shift;
+
+ my $cust_main = $validate->{'cust_main'};
+
+ my $amount = delete $validate->{'amount'};
+ my $paynum = '';
+
+ my $payby = delete $validate->{'payby'};
+
+ my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
+ 'quiet' => 1,
+ 'selfservice' => 1,
+ 'paynum_ref' => \$paynum,
+ %$validate,
);
return { 'error' => $error } if $error;
$cust_main->apply_payments;
- if ( $p->{'save'} ) {
+ if ( $validate->{'save'} ) {
my $new = new FS::cust_main { $cust_main->hash };
- if ($payby eq 'CARD' || $payby eq 'DCRD') {
- $new->set( $_ => $p->{$_} )
+ if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') {
+ $new->set( $_ => $validate->{$_} )
foreach qw( payname paystart_month paystart_year payissue payip
- address1 address2 city state zip payinfo );
- $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
+ address1 address2 city state zip country );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
} elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
- $new->set( $_ => $p->{$_} )
+ $new->set( $_ => $validate->{$_} )
foreach qw( payname payip paytype paystate
stateid stateid_state );
- $new->set( 'payinfo' => $payinfo );
- $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
+ $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
}
- $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
+ $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
+ $new->set( 'paydate' => $validate->{'paydate'} );
my $error = $new->replace($cust_main);
- return { 'error' => $error } if $error;
- $cust_main = $new;
+ if ( $error ) {
+ #no, this causes customers to process their payments again
+ #return { 'error' => $error };
+ #XXX just warn verosely for now so i can figure out how these happen in
+ # the first place, eventually should redirect them to the "change
+ #address" page but indicate the payment did process??
+ delete($validate->{'payinfo'}); #don't want to log this!
+ warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
+ "NEW: ". Dumper($new)."\n".
+ "OLD: ". Dumper($cust_main)."\n".
+ "PACKET: ". Dumper($validate)."\n";
+ #} else {
+ #not needed...
+ #$cust_main = $new;
+ }
}
- return { 'error' => '' };
+ my $cust_pay = '';
+ my $receipt_html = '';
+ if ($paynum) {
+ # currently supported for realtime CC only; send receipt data to SS
+ $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
+ if($cust_pay) {
+ $receipt_html = qq!
+<TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
+
+<TR>
+ <TD ALIGN="right">Payment#</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
+</TR>
+
+<TR>
+ <TD ALIGN="right">Date</TD>
+
+ <TD BGCOLOR="#FFFFFF"><B>! .
+ time2str("%a %b %o, %Y %r", $cust_pay->_date)
+ . qq!</B></TD>
+</TR>
+
+
+<TR>
+ <TD ALIGN="right">Amount</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
+
+</TR>
+
+<TR>
+ <TD ALIGN="right">Payment method</TD>
+ <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
+ . qq!</B></TD>
+</TR>
+
+</TABLE>
+!;
+ }
+ }
+
+ if ( $cust_pay ) {
+
+ my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
+
+ return {
+ 'error' => '',
+ 'amount' => sprintf('%.2f', $cust_pay->paid),
+ 'date' => $cust_pay->_date,
+ 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
+ 'time_pretty' => time2str('%T', $cust_pay->_date),
+ 'auth_num' => $auth,
+ 'order_num' => $order,
+ 'receipt_html' => $receipt_html,
+ };
+
+ } else {
+
+ return {
+ 'error' => '',
+ 'receipt_html' => '',
+ };
+
+ }
}
sub realtime_collect {
-
my $p = shift;
my $session = _cache->get($p->{'session_id'})
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- my $error = $cust_main->realtime_collect( 'method' => $p->{'method'},
- 'session_id' => $p->{'session_id'},
- );
+ my $amount;
+ if ( $p->{'amount'} ) {
+ $amount = $p->{'amount'};
+ }
+ elsif ( $session->{'pkgnum'} ) {
+ $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ }
+ else {
+ $amount = $cust_main->balance;
+ }
+
+ my $error = $cust_main->realtime_collect(
+ 'method' => $p->{'method'},
+ 'amount' => $amount,
+ 'pkgnum' => $session->{'pkgnum'},
+ 'session_id' => $p->{'session_id'},
+ 'apply' => 1,
+ 'selfservice'=> 1,
+ );
return { 'error' => $error } unless ref( $error );
- return { 'error' => '', amount => $cust_main->balance, %$error };
+ return { 'error' => '', amount => $amount, %$error };
}
sub process_payment_order_pkg {
}
+sub invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $invnum = $p->{'invnum'};
+
+ my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
+ 'custnum' => $custnum } )
+ or return { 'error' => "Can't find invnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'invnum' => $invnum,
+ 'invoice_pdf' => $cust_bill->print_pdf({
+ 'unsquelch_cdr' => 1,
+ 'locale' => $p->{'locale'},
+ }),
+ };
+
+}
+
+sub legacy_invoice {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my %hash = (
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ );
+
+ my $legacy_cust_bill =
+ qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
+ || qsearchs('legacy_cust_bill', \%hash )
+ or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_html' => $legacy_cust_bill->content_html,
+ };
+
+}
+
+sub legacy_invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ }) or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_pdf' => $legacy_cust_bill->content_pdf,
+ };
+
+}
+
sub invoice_logo {
my $p = shift;
#sessioning for this? how do we get the session id to the backend invoice
# template so it can add it to the link, blah
- my $templatename = $p->{'templatename'};
+ my $agentnum = '';
+ if ( $p->{'invnum'} ) {
+ my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
+ or return { 'error' => 'unknown invnum' };
+ $agentnum = $cust_bill->cust_main->agentnum;
+ }
+
+ my $templatename = $p->{'template'} || $p->{'templatename'};
#false laziness-ish w/view/cust_bill-logo.cgi
my $filename = "logo$templatename.png";
return { 'error' => '',
- 'logo' => $conf->config_binary($filename),
+ 'logo' => $conf->config_binary($filename, $agentnum),
'content_type' => 'image/png', #should allow gif, jpg too
};
}
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- my @cust_bill = $cust_main->cust_bill;
+ my $conf = new FS::Conf;
+
+ my @legacy_cust_bill = $cust_main->legacy_cust_bill;
+
+ my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
+
+ my $balance = 0;
return { 'error' => '',
- 'invoices' => [ map { { 'invnum' => $_->invnum,
- '_date' => $_->_date,
- }
- } @cust_bill
- ]
+ 'balance' => $cust_main->balance,
+ 'invoices' => [
+ map {
+ my $owed = $_->owed;
+ $balance += $owed;
+ +{ 'invnum' => $_->invnum,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'previous' => sprintf('%.2f', ($_->previous)[0]),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'owed' => sprintf('%.2f', $owed),
+ 'balance' => sprintf('%.2f', $balance),
+ }
+ }
+ @cust_bill
+ ],
+ 'legacy_invoices' => [
+ map {
+ +{ 'legacyinvnum' => $_->legacyinvnum,
+ 'legacyid' => $_->legacyid,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'has_content' => ( length($_->content_pdf)
+ || length($_->content_html) ),
+ }
+ }
+ @legacy_cust_bill
+ ],
};
}
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
- #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] };
-
my $conf = new FS::Conf;
+
+# the duplication below is necessary:
+# 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
+# hashes overwriting each other (setup and no_auto fields). Fixing that is a
+# non-backwards-compatible change breaking the software of anyone using the API
+# instead of the stock selfservice
+# 2. to return cancelled packages as well - for wholesale and non-wholesale
+ if( $conf->exists('selfservice_server-view-wholesale') ) {
+ return { 'svcnum' => $session->{'svcnum'},
+ 'custnum' => $custnum,
+ 'cust_pkg' => [ map {
+ { $_->hash,
+ part_pkg => [ map $_->hashref, $_->part_pkg ],
+ part_svc =>
+ [ map $_->hashref, $_->available_part_svc ],
+ cust_svc =>
+ [ map { my $ref = { $_->hash,
+ label => [ $_->label ],
+ };
+ $ref->{_password} = $_->svc_x->_password
+ if $context eq 'agent'
+ && $conf->exists('agent-showpasswords')
+ && $_->part_svc->svcdb eq 'svc_acct';
+ $ref;
+ } $_->cust_svc
+ ],
+ };
+ } $cust_main->cust_pkg
+ ],
+ 'small_custview' =>
+ small_custview( $cust_main, $conf->config('countrydefault') ),
+ 'wholesale_view' => 1,
+ 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
+ 'lnp' => $conf->exists('svc_phone-lnp'),
+ };
+ }
{ 'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'cust_pkg' => [ map {
- { $_->hash,
+ my $primary_cust_svc = $_->primary_cust_svc;
+ +{ $_->hash,
$_->part_pkg->hash,
+ status => $_->status,
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
cust_svc =>
if $context eq 'agent'
&& $conf->exists('agent-showpasswords')
&& $_->part_svc->svcdb eq 'svc_acct';
+ $ref->{svchash} = { $_->svc_x->hash } if
+ $_->part_svc->svcdb eq 'svc_phone';
+ $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
+ if $_->part_svc->svcdb eq 'svc_phone'; # hack
$ref;
} $_->cust_svc
],
+ primary_cust_svc =>
+ $primary_cust_svc
+ ? { $primary_cust_svc->hash,
+ label => [ $primary_cust_svc->label ],
+ finger => $primary_cust_svc->svc_x->finger, #uuh
+ $primary_cust_svc->part_svc->hash,
+ }
+ : {}, #'' ?
};
} $cust_main->ncancelled_pkgs
],
}
-sub list_svcs {
+sub list_svcs {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
+ if ( ! $pkgnum && $p->{'svcnum'} ) {
+ my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
+ $pkgnum = $cust_svc->pkgnum if $cust_svc;
+ }
+
+ my @cust_svc = ();
+ #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
+ foreach my $cust_pkg ( $p->{'ncancelled'}
+ ? $cust_main->ncancelled_pkgs
+ : $cust_main->unsuspended_pkgs ) {
+ next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
+ push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
+ }
+ if ( $p->{'svcdb'} ) {
+ my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
+ ? $p->{'svcdb'}
+ : ref($p->{'svcdb'}) eq 'ARRAY'
+ ? { map { $_=>1 } @{ $p->{'svcdb'} } }
+ : { $p->{'svcdb'} => 1 };
+ @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
+ }
+
+ #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
+ # @svc_x;
+
+ my $conf = new FS::Conf;
+
+ {
+ 'svcnum' => $session->{'svcnum'},
+ 'custnum' => $custnum,
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
+ 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
+ 'svcs' => [
+ map {
+ my $svc_x = $_->svc_x;
+ my($label, $value) = $_->label;
+ my $svcdb = $_->part_svc->svcdb;
+ my $cust_pkg = $_->cust_pkg;
+ my $part_pkg = $cust_pkg->part_pkg;
+
+ my %hash = (
+ 'svcnum' => $_->svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ 'pkg_status' => $cust_pkg->status,
+ );
+
+ if ( $svcdb eq 'svc_acct' ) {
+ %hash = (
+ %hash,
+ 'username' => $svc_x->username,
+ 'email' => $svc_x->email,
+ 'finger' => $svc_x->finger,
+ 'seconds' => $svc_x->seconds,
+ 'upbytes' => display_bytecount($svc_x->upbytes),
+ 'downbytes' => display_bytecount($svc_x->downbytes),
+ 'totalbytes' => display_bytecount($svc_x->totalbytes),
+
+ 'recharge_amount' => $part_pkg->option('recharge_amount',1),
+ 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
+ 'recharge_upbytes' =>
+ display_bytecount($part_pkg->option('recharge_upbytes',1)),
+ 'recharge_downbytes' =>
+ display_bytecount($part_pkg->option('recharge_downbytes',1)),
+ 'recharge_totalbytes' =>
+ display_bytecount($part_pkg->option('recharge_totalbytes',1)),
+ # more...
+ );
+
+ } elsif ( $svcdb eq 'svc_dsl' ) {
+ $hash{'phonenum'} = $svc_x->phonenum;
+ if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
+ $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
+ $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
+ if $svc_x->company;
+ } else {
+ $hash{'name'} = $cust_main->name;
+ }
+ }
+ # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
+ # %hash = (
+ # %hash,
+ # );
+ #}
+
+ \%hash;
+ }
+ @cust_svc
+ ],
+ };
+
+}
+
+sub _customer_svc_x {
+ my($custnum, $svcnum, $table) = (shift, shift, shift);
+ my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
+
+ $custnum =~ /^(\d+)$/ or die "illegal custnum";
+ my $search = " AND custnum = $1";
+ #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+
+ qsearchs( {
+ 'table' => ($table || 'svc_acct'),
+ 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
+ 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
+ #'LEFT JOIN cust_main USING ( custnum ) ',
+ 'hashref' => $hashref,
+ 'extra_sql' => $search, #important
+ } );
+
+}
+
+sub svc_status_html {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_dsl for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
+ or return { 'error' => "Service not found" };
+
+ my $html = $svc_x->getstatus_html;
+
+ return { 'html' => $html };
+
+}
+
+sub acct_forward_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_forward = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ )
+ or return { 'error' => '',
+ 'dst' => '',
+ };
+
+ return { 'error' => '',
+ 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
+ };
+
+}
+
+sub process_acct_forward {
+ my $p = shift;
+ warn Dumper($p);
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $old = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ );
+
+ if ( $p->{'dst'} eq '' ) {
+ if ( $old ) {
+ my $error = $old->delete;
+ return { 'error' => $error };
+ }
+ return { 'error' => '' };
+ }
+
+ my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
+ 'dst' => $p->{'dst'},
+ };
+
+ my $error;
+ if ( $old ) {
+ $new->svcnum($old->svcnum);
+ my $cust_svc = $old->cust_svc;
+ $new->svcpart($old->svcpart);
+ $new->pkgnuym($old->pkgnum);
+ $error = $new->replace($old);
+ } else {
+ my $conf = new FS::Conf;
+ $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
+ $new->pkgnum($old->cust_svc->pkgnum);
+ warn Dumper($new);
+ $error = $new->insert;
+ warn $error;
+ }
+
+ return { 'error' => $error };
+
+}
+
+sub list_dsl_devices {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return {
+ 'devices' => [ map {
+ +{ 'mac_addr' => $_->mac_addr };
+ } $svc_dsl->dsl_device
+ ],
+ };
+
+}
+
+sub add_dsl_device {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- my $search = { 'custnum' => $custnum };
- $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
- my $cust_main = qsearchs('cust_main', $search )
- or return { 'error' => "unknown custnum $custnum" };
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
- my @cust_svc = ();
- #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
- foreach my $cust_pkg ( $p->{'ncancelled'}
- ? $cust_main->ncancelled_pkgs
- : $cust_main->unsuspended_pkgs ) {
- push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
- }
- if ( $p->{'svcdb'} ) {
- my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
- ? $p->{'svcdb'}
- : ref($p->{'svcdb'}) eq 'ARRAY'
- ? { map { $_=>1 } @{ $p->{'svcdb'} } }
- : { $p->{'svcdb'} => 1 };
- @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
- }
+ return { 'error' => 'No MAC address supplied' }
+ unless length($p->{'mac_addr'});
- #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
- # @svc_x;
+ my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ };
+ my $error = $dsl_device->insert;
+ return { 'error' => $error };
- {
- #no#'svcnum' => $session->{'svcnum'},
- 'custnum' => $custnum,
- 'svcs' => [
- map {
- my $svc_x = $_->svc_x;
- my($label, $value) = $_->label;
- my $svcdb = $_->part_svc->svcdb;
- my $part_pkg = $_->cust_pkg->part_pkg;
+}
- my %hash = (
- 'svcnum' => $_->svcnum,
- 'svcdb' => $svcdb,
- 'label' => $label,
- 'value' => $value,
- );
+sub delete_dsl_device {
+ my $p = shift;
- if ( $svcdb eq 'svc_acct' ) {
- %hash = (
- %hash,
- 'username' => $svc_x->username,
- 'email' => $svc_x->email,
- 'seconds' => $svc_x->seconds,
- 'upbytes' => display_bytecount($svc_x->upbytes),
- 'downbytes' => display_bytecount($svc_x->downbytes),
- 'totalbytes' => display_bytecount($svc_x->totalbytes),
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
- 'recharge_amount' => $part_pkg->option('recharge_amount',1),
- 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
- 'recharge_upbytes' =>
- display_bytecount($part_pkg->option('recharge_upbytes',1)),
- 'recharge_downbytes' =>
- display_bytecount($part_pkg->option('recharge_downbytes',1)),
- 'recharge_totalbytes' =>
- display_bytecount($part_pkg->option('recharge_totalbytes',1)),
- # more...
- );
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
- } elsif ( $svcdb eq 'svc_phone' ) {
- %hash = (
- %hash,
- );
- }
+ my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ }
+ )
+ or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
- \%hash;
- }
- @cust_svc
- ],
- };
+ my $error = $dsl_device->delete;
+ return { 'error' => $error };
+
+}
+
+sub port_graph {
+ my $p = shift;
+ _usage_details( \&_port_graph, $p,
+ 'svcdb' => 'svc_port',
+ );
+}
+sub _port_graph {
+ my($svc_port, $begin, $end) = @_;
+ my @usage = ();
+ my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
+ push @usage, { 'png' => $pngOrError };
+ (@usage);
}
sub _list_svc_usage {
sub _list_cdr_usage {
my($svc_phone, $begin, $end) = @_;
- map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
- $svc_phone->cust_svc->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+ map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format
+ $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
}
sub list_cdr_usage {
my %fields = (
'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
'svc_domain' => [ qw( domain ) ],
- 'svc_phone' => [ qw( phonenum pin sip_password ) ],
+ 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
'svc_external' => [ qw( id title ) ],
+ 'svc_pbx' => [ qw( id title ) ],
);
my $svc_x = "FS::$svcdb"->new( {
map { $_ => $p->{$_} } @{$fields{$svcdb}}
} );
- if ( $svcdb eq 'svc_acct' ) {
+ if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
my @acct_snarf;
my $snarfnum = 1;
while ( length($p->{"snarf_machine$snarfnum"}) ) {
tie my %hash, 'Tie::RefHash';
%hash = ( $cust_pkg => \@svc );
#msgcat
- $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 );
+ $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
return { 'error' => $error } if $error;
my $conf = new FS::Conf;
$cust_pkg->reexport;
}
- return { error => '', pkgnum => $cust_pkg->pkgnum };
+ my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
+
+ return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
}
my $bill_error = $cust_main->bill
|| $cust_main->apply_payments_and_credits
- || $cust_main->collect('realtime' => 1);
+ || $cust_main->realtime_collect('selfservice' => 1);
if ( $cust_main->balance > $old_balance
&& $cust_main->balance > 0
my $total = $cust_main->balance;
my @array = map {
- $total += $_->part_pkg->base_recur;
+ my $bill = $_->bill;
+ $total += $_->part_pkg->base_recur($_, \$bill);
my $renew_date = $_->part_pkg->add_freq($_->bill);
{
'pkgnum' => $_->pkgnum,
}
+sub suspend_pkg {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my $conf = new FS::Conf;
+ my $reasonnum =
+ $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
+ or return { 'error' => 'Permission denied' };
+
+ my $pkgnum = $p->{'pkgnum'};
+
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $pkgnum, } )
+ or return { 'error' => "unknown pkgnum $pkgnum" };
+
+ my $error = $cust_pkg->suspend(reason => $reasonnum);
+ return { 'error' => $error };
+
+}
+
sub cancel_pkg {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
'pkgnum' => $pkgnum, } )
or return { 'error' => "unknown pkgnum $pkgnum" };
- my $error = $cust_pkg->cancel( 'quiet'=>1 );
+ my $error = $cust_pkg->cancel('quiet' => 1);
return { 'error' => $error };
}
+sub provision_phone {
+ my $p = shift;
+ my @bulkdid;
+ @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
+
+ if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ return { 'error' => 'service not found' } unless $svc_phone;
+ return { 'error' => 'invalid svcnum' }
+ if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
+
+ $svc_phone->email($p->{'email'})
+ if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
+ $svc_phone->forwarddst($p->{'forwarddst'})
+ if $svc_phone->forwarddst ne $p->{'forwarddst'}
+ && $p->{'forwarddst'} =~ /^(\d+|)$/;
+ return { 'error' => $svc_phone->replace };
+ }
+
+# single DID LNP
+ unless($p->{'lnp'}) {
+ $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
+ $p->{'lnp_status'} = "portingin";
+ return _provision( 'FS::svc_phone',
+ [qw(lnp_desired_due_date lnp_other_provider
+ lnp_other_provider_account phonenum countrycode lnp_status)],
+ [qw(phonenum countrycode)],
+ $p,
+ @_
+ );
+ }
+
+# single DID order
+ unless (scalar(@bulkdid)) {
+ return _provision( 'FS::svc_phone',
+ [qw(phonenum countrycode)],
+ [qw(phonenum countrycode)],
+ $p,
+ @_
+ );
+ }
+
+# bulk DID order case
+ my $error;
+ foreach my $did ( @bulkdid ) {
+ $did =~ s/[^0-9]//g;
+ $error = _provision( 'FS::svc_phone',
+ [qw(phonenum countrycode)],
+ [qw(phonenum countrycode)],
+ {
+ 'pkgnum' => $p->{'pkgnum'},
+ 'svcpart' => $p->{'svcpart'},
+ 'phonenum' => $did,
+ 'countrycode' => $p->{'countrycode'},
+ 'session_id' => $p->{'session_id'},
+ }
+ );
+ return $error if ($error->{'error'} && length($error->{'error'}) > 1);
+ }
+ { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
+}
+
sub provision_acct {
my $p = shift;
warn "provision_acct called\n"
my $conf = new FS::Conf;
- return {
+ my $ret = {
'svc' => $part_svc->svc,
'svcdb' => $part_svc->svcdb,
'pkgnum' => $pkgnum,
};
+ if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
+ && $ret->{'svcdb'} eq 'svc_phone') {
+ $ret->{'svcnum'} = $p->{'svcnum'};
+ my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
+ if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
+ $ret->{'email'} = $svc_phone->email;
+ $ret->{'forwarddst'} = $svc_phone->forwarddst;
+ }
+ }
+
+ $ret;
}
sub unprovision_svc {
} )
or return { 'error' => "Service not found" };
+ if ( exists($p->{'old_password'}) ) {
+ return { 'error' => "Incorrect password." }
+ unless $svc_acct->check_password($p->{'old_password'});
+ }
+
$svc_acct->_password($p->{'new_password'});
my $error = $svc_acct->replace();
}
+sub reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $username = $p->{'username'};
+
+ my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
+ or return { 'error' => 'Account not found' };
+
+ my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+ 'domsvc' => $svc_domain->svcnum }
+ )
+ or return { 'error' => 'Account not found' };
+
+ my $cust_pkg = $svc_acct->cust_svc->cust_pkg
+ or return { 'error' => 'Account not found' };
+
+ my $cust_main = $cust_pkg->cust_main;
+
+ my %verify = (
+ 'paymask' => sub {
+ my( $p, $cust_main ) = @_;
+ $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
+ && $p->{'paymask'} eq substr($cust_main->paymask, -4)
+ },
+ 'amount' => sub {
+ my( $p, $cust_main ) = @_;
+ my $cust_pay = qsearchs({
+ 'table' => 'cust_pay',
+ 'hashref' => { 'custnum' => $cust_main->custnum },
+ 'order_by' => 'ORDER BY _date DESC LIMIT 1',
+ })
+ or return 0;
+
+ $p->{'amount'} == $cust_pay->paid;
+ },
+ 'zip' => sub {
+ my( $p, $cust_main ) = @_;
+ $p->{'zip'} eq $cust_main->zip
+ || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
+ },
+ );
+
+ foreach my $verify ( split(',', $verification) ) {
+
+ &{ $verify{$verify} }( $p, $cust_main )
+ or return { 'error' => 'Account not found' };
+
+ }
+
+ #okay, we're verified, now create a unique session
+
+ my $reset_session = {
+ 'svcnum' => $svc_acct->svcnum,
+ };
+
+ my $timeout = '1 hour'; #?
+
+ my $reset_session_id;
+ do {
+ $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
+ } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
+
+ _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
+
+ #email it
+
+ my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
+ #die "selfservice-password_reset_msgnum unset" unless $msgnum;
+ return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
+ my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
+ my $error = $msg_template->send( 'cust_main' => $cust_main,
+ 'object' => $svc_acct,
+ 'substitutions' => {
+ 'session_id' => $reset_session_id,
+ }
+ );
+ if ( $error ) {
+ return { 'error' => $error }; #????
+ }
+
+ return { 'error' => '' };
+}
+
+sub check_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => '',
+ 'username' => $svc_acct->username,
+ };
+
+}
+
+sub process_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ return { 'error' => "New passwords don't match." }
+ if $p->{'new_password'} ne $p->{'new_password2'};
+
+ return { 'error' => 'Enter new password' }
+ unless length($p->{'new_password'});
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ $svc_acct->_password($p->{'new_password'});
+ my $error = $svc_acct->replace();
+
+ my($label, $value) = $svc_acct->cust_svc->label;
+
+ return { 'error' => $error,
+ #'label' => $label,
+ #'value' => $value,
+ };
+
+}
+
+sub create_ticket {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+
+ my $conf = new FS::Conf;
+ my $queue = $p->{'queue'}
+ || $conf->config('ticket_system-selfservice_queueid')
+ || $conf->config('ticket_system-default_queueid');
+
+ warn "$me create_ticket: creating ticket\n" if $DEBUG;
+ my $err_or_ticket = FS::TicketSystem->create_ticket(
+ '', #create RT session based on FS CurrentUser (fs_selfservice)
+ 'queue' => $queue,
+ 'custnum' => $custnum,
+ 'svcnum' => $session->{'svcnum'},
+ map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
+ );
+
+ if ( ref($err_or_ticket) ) {
+ warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
+ if $DEBUG;
+ return { 'error' => '',
+ 'ticket_id' => $err_or_ticket->id,
+ };
+ } else {
+ warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
+ if $DEBUG;
+ return { 'error' => $err_or_ticket };
+ }
+
+
+}
+
+sub did_report {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ return { error => 'requested format not implemented' }
+ unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
+
+ my $conf = new FS::Conf;
+ my $age_threshold = 0;
+ $age_threshold = time() - $conf->config('selfservice-recent-did-age')
+ if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+# does it make more sense to just run one sql query for this instead of all the
+# insanity below? would increase performance greately for large data sets?
+ my @svc_phone = ();
+ foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
+ my @part_svc = $cust_pkg->part_svc;
+ foreach my $part_svc ( @part_svc ) {
+ if($part_svc->svcdb eq 'svc_phone'){
+ my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
+ foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
+ push @svc_phone, $cust_pkg_svc->svc_x
+ if $cust_pkg_svc->date_inserted >= $age_threshold;
+ }
+ }
+ }
+ }
+
+ my $csv;
+ my $xls;
+ my($xls_r,$xls_c) = (0,0);
+ my $xls_workbook;
+ my $content = '';
+ my @fields = qw( countrycode phonenum pin sip_password phone_name );
+ if($p->{'format'} eq 'csv') {
+ $csv = new Text::CSV_XS { 'always_quote' => 1,
+ 'eol' => "\n",
+ };
+ return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
+ $content .= $csv->string;
+ }
+ elsif($p->{'format'} eq 'xls') {
+ my $XLS1 = new IO::Scalar \$content;
+ $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
+ or return { 'error' => "Error opening .xls file: $!" };
+ $xls = $xls_workbook->add_worksheet('DIDs');
+ foreach ( @fields ) {
+ $xls->write(0,$xls_c++,$_);
+ }
+ $xls_r++;
+ }
+
+ foreach my $svc_phone ( @svc_phone ) {
+ my @cols = map { $svc_phone->$_ } @fields;
+ if($p->{'format'} eq 'csv') {
+ return { 'error' => 'Unable to create CSV' }
+ unless $csv->combine(@cols);
+ $content .= $csv->string;
+ }
+ elsif($p->{'format'} eq 'xls') {
+ $xls_c = 0;
+ foreach ( @cols ) {
+ $xls->write($xls_r,$xls_c++,$_);
+ }
+ $xls_r++;
+ }
+ }
+
+ $xls_workbook->close() if $p->{'format'} eq 'xls';
+
+ { content => $content, format => $p->{'format'}, };
+}
+
+sub get_ticket {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init();
+ return { 'error' => 'get_ticket configuration error' }
+ if $FS::TicketSystem::system ne 'RT_Internal';
+
+ # check existence and ownership as part of this
+ warn "$me get_ticket: fetching ticket\n" if $DEBUG;
+ my $rt_session = FS::TicketSystem->session('');
+ my $Ticket = FS::TicketSystem->get_ticket_object(
+ $rt_session,
+ ticket_id => $p->{'ticket_id'},
+ custnum => $custnum
+ );
+ return { 'error' => 'ticket not found' } if !$Ticket;
+
+ if ( length( $p->{'subject'} || '' ) ) {
+ # subject change
+ if ( $p->{'subject'} ne $Ticket->Subject ) {
+ my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
+ return { 'error' => "unable to set subject: $msg" } if !$val;
+ }
+ }
+
+ if(length($p->{'reply'})) {
+ my @err_or_res = FS::TicketSystem->correspond_ticket(
+ $rt_session,
+ 'ticket_id' => $p->{'ticket_id'},
+ 'content' => $p->{'reply'},
+ );
+
+ return { 'error' => 'unable to reply to ticket' }
+ unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
+ }
+
+ warn "$me get_ticket: getting ticket history\n" if $DEBUG;
+ my $err_or_ticket = FS::TicketSystem->get_ticket(
+ $rt_session,
+ 'ticket_id' => $p->{'ticket_id'},
+ );
+
+ if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
+ warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
+ if $DEBUG;
+ return { 'error' => $err_or_ticket };
+ }
+
+ my @custs = @{$err_or_ticket->{'custs'}};
+ my @txns = @{$err_or_ticket->{'txns'}};
+ my @filtered_txns;
+
+ # superseded by check in get_ticket_object
+ #return { 'error' => 'invalid ticket requested' }
+ #unless grep($_ eq $custnum, @custs);
+
+ foreach my $txn ( @txns ) {
+ push @filtered_txns, $txn
+ if ($txn->{'type'} eq 'EmailRecord'
+ || $txn->{'type'} eq 'Correspond'
+ || $txn->{'type'} eq 'Create');
+ }
+
+ warn "$me get_ticket: successful: \n"
+ if $DEBUG;
+ return { 'error' => '',
+ 'transactions' => \@filtered_txns,
+ 'ticket_fields' => $err_or_ticket->{'fields'},
+ 'ticket_id' => $p->{'ticket_id'},
+ };
+}
+
+sub adjust_ticket_priority {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+ FS::TicketSystem->init;
+ my $ss_priority = FS::TicketSystem->selfservice_priority;
+
+ return { 'error' => 'adjust_ticket_priority configuration error' }
+ if $FS::TicketSystem::system ne 'RT_Internal'
+ or !$ss_priority;
+
+ my $values = $p->{'values'}; #hashref, id => priority value
+ my %ticket_error;
+
+ foreach my $id (keys %$values) {
+ warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
+ my $Ticket = FS::TicketSystem->get_ticket_object('',
+ 'ticket_id' => $id,
+ 'custnum' => $custnum,
+ );
+ if ( !$Ticket ) {
+ $ticket_error{$id} = 'ticket not found';
+ next;
+ }
+
+ # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
+ # We're not going to implement it for RT_External.
+ my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
+ my $new_value = $values->{$id};
+ next if $old_value eq $new_value;
+
+ warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
+
+ # AddCustomFieldValue works fine (replacing any existing value) if it's
+ # a single-valued custom field, which it should be. If it's not, you're
+ # doing something wrong.
+ my ($val, $msg);
+ if ( length($new_value) ) {
+ ($val, $msg) = $Ticket->AddCustomFieldValue(
+ Field => $ss_priority,
+ Value => $new_value,
+ );
+ }
+ else {
+ ($val, $msg) = $Ticket->DeleteCustomFieldValue(
+ Field => $ss_priority,
+ Value => $old_value,
+ );
+ }
+
+ $ticket_error{$id} = $msg if !$val;
+ warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
+ }
+ return { 'error' => '',
+ 'ticket_error' => \%ticket_error,
+ %{ customer_info($p) } # send updated customer info back
+ }
+}
+
#--
sub _custoragent_session_custnum {
$custnum = $p->{'custnum'};
} else {
+ $context = 'error';
return ( 'error' => "Can't resume session" ); #better error message
}
projects / freeside.git / blobdiff