=head1 DESCRIPTION
-Find all unresolved tickets owned by the current user where the last correspondence
-from a requestor (or ticket creation) is more recent than the last
-correspondence from a non-requestor (if there is any).
+Find all unresolved tickets owned by the current user where the last
+correspondence from a requestor (or ticket creation) is more recent than the
+last correspondence from a non-requestor (if there is any).
=head1 METHODS
OPERATOR => '!=',
VALUE => 'resolved'
);
+ $TicketsObj->Limit(
+ FIELD => 'Status',
+ OPERATOR => '!=',
+ VALUE => 'rejected',
+ );
my $txn_alias = $TicketsObj->JoinTransactions;
$TicketsObj->Limit(
ALIAS => $txn_alias,