<td><b>Silver</b></td>
<td><b class="h6">$395/month</b></td>
<td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
- <td>3 hours/month</td>
+ <td>2.5 hours/month</td>
<td>20%</td>
</tr>
<td><b>Gold</b></td>
<td><b class="h6">$800/month</b></td>
<td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
- <td>10 hours/month</td>
+ <td>8 hours/month</td>
<td>30%</td>
</tr>
<td><b>Platinum</b></td>
<td><b class="h6">$1600/month</b></td>
<td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
- <td>24 hours/month</td>
+ <td>20 hours/month</td>
<td>40%</td>
</tr>
<td><b>Diamond</b></td>
<td><b class="h6">$3200/month</b></td>
<td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
- <td>52 hours/month</td>
+ <td>48 hours/month</td>
<td>50%</td>
</tr>
<td><b>Sapphire</b></td>
<td><b class="h6">$6400/month</b></td>
<td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
- <td>108 hours/month</td>
+ <td>100 hours/month</td>
<td>50%</td>
</tr>