%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2013 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
my ($t, $msg) = CreateTicket(
Queue => $ARGS{'Queue'},
Owner => $ARGS{'Owner'},
- Status => $ARGS{'Status'}||'new',
+ Status => $ARGS{'Status'},
# yes! it's Requestors, not Requestor
Requestors => $ARGS{'Requestors'},
From => $session{'CurrentUser'}->EmailAddress,