%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2019 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%# END BPS TAGGED BLOCK }}}
<table>
- <tr>
- <td class="label id"><&|/l&>Id</&>:</td>
- <td class="value id"><%$Ticket->Id %></td>
+ <tr class="id">
+ <td class="label"><&|/l&>Id</&>:</td>
+ <td class="value"><%$Ticket->Id %></td>
</tr>
- <tr>
- <td class="label status"><&|/l&>Status</&>:</td>
- <td class="value status"><% loc($Ticket->Status) %></td>
+ <tr class="status">
+ <td class="label"><&|/l&>Status</&>:</td>
+ <td class="value"><% loc($Ticket->Status) %></td>
</tr>
% if ($Ticket->TimeEstimated) {
- <tr>
- <td class="label time estimated"><&|/l&>Estimated</&>:</td>
- <td class="value time estimated"><& ShowTime, minutes => $Ticket->TimeEstimated &></td>
+ <tr class="time estimated">
+ <td class="label"><&|/l&>Estimated</&>:</td>
+ <td class="value"><& ShowTime, minutes => $Ticket->TimeEstimated &></td>
</tr>
% }
+% $m->callback( %ARGS, CallbackName => 'AfterTimeEstimated', TicketObj => $Ticket );
% if ($Ticket->TimeWorked) {
- <tr>
- <td class="label time worked"><&|/l&>Worked</&>:</td>
- <td class="value time worked"><& ShowTime, minutes => $Ticket->TimeWorked &></td>
+ <tr class="time worked">
+ <td class="label"><&|/l&>Worked</&>:</td>
+ <td class="value"><& ShowTime, minutes => $Ticket->TimeWorked &></td>
</tr>
% }
+% $m->callback( %ARGS, CallbackName => 'AfterTimeWorked', TicketObj => $Ticket );
% if ($Ticket->TimeLeft) {
- <tr>
- <td class="label time left"><&|/l&>Left</&>:</td>
- <td class="value time left"><& ShowTime, minutes => $Ticket->TimeLeft &></td>
+ <tr class="time left">
+ <td class="label"><&|/l&>Left</&>:</td>
+ <td class="value"><& ShowTime, minutes => $Ticket->TimeLeft &></td>
</tr>
% }
- <tr>
- <td class="label priority"><&|/l&>Priority</&>:</td>
- <td class="value priority"><& ShowPriority, Ticket => $Ticket &></td>
+% $m->callback( %ARGS, CallbackName => 'AfterTimeLeft', TicketObj => $Ticket );
+ <tr class="priority">
+ <td class="label"><&|/l&>Priority</&>:</td>
+ <td class="value"><& ShowPriority, Ticket => $Ticket &></td>
</tr>
- <tr>
- <td class="label queue"><&|/l&>Queue</&>:</td>
- <td class="value queue"><& ShowQueue, QueueObj => $Ticket->QueueObj &></td>
+% $m->callback( %ARGS, CallbackName => 'AfterPriority', TicketObj => $Ticket );
+%# This will check SeeQueue at the ticket role level, queue level, and global level
+% if ($Ticket->CurrentUserHasRight('SeeQueue')) {
+ <tr class="queue">
+ <td class="label"><&|/l&>Queue</&>:</td>
+ <td class="value"><& ShowQueue, Ticket => $Ticket, QueueObj => $Ticket->QueueObj &></td>
</tr>
+% }
+% $m->callback( %ARGS, CallbackName => 'AfterQueue', TicketObj => $Ticket );
+ <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket, Grouping => 'Basics', Table => 0 &>
+% if ($UngroupedCFs) {
+ <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket, Grouping => '', Table => 0 &>
+% }
% $m->callback( %ARGS, CallbackName => 'EndOfList', TicketObj => $Ticket );
</table>
+% $m->callback( %ARGS, CallbackName => 'AfterTable', TicketObj => $Ticket );
<%ARGS>
$Ticket => undef
+$UngroupedCFs => 0
</%ARGS>