%# BEGIN BPS TAGGED BLOCK {{{
-%#
+%#
%# COPYRIGHT:
-%#
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%# <jesse@bestpractical.com>
-%#
+%#
+%# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC
+%# <sales@bestpractical.com>
+%#
%# (Except where explicitly superseded by other copyright notices)
-%#
-%#
+%#
+%#
%# LICENSE:
-%#
+%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
-%#
+%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
-%#
+%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%#
-%#
+%#
+%#
%# CONTRIBUTION SUBMISSION POLICY:
-%#
+%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
-%#
+%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
-%#
+%#
%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header,
Title =>loc('Update ticket #[_1]', $Ticket->id)
% $m->callback(CallbackName => 'BeforeForm', %ARGS, ARGSRef => \%ARGS, Ticket => $Ticket );
-<form action="Display.html" method="post" enctype="multipart/form-data">
+<form action="Update.html" method="post" enctype="multipart/form-data">
+<input type="hidden" class="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction}||'' %>" />
<input type="hidden" class="hidden" name="UpdateType" value="response" />
<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
-<table>
+<table width="100%">
<tr>
<td class="label">
<&|/l&>Status</&>
</td>
<td class="value">
- <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($Ticket->Status)), Default => $ARGS{'Status'} || ($Ticket->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
+ <& /Elements/SelectStatus, Name => "Status", TicketObj => $Ticket, DefaultLabel => loc("[_1] (Unchanged)", loc($Ticket->Status)), Default => $ARGS{'Status'} || ($Ticket->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
</td>
</tr>
<tr>
<&|/l&>Subject</&>
</td>
<td class="value">
- <input name="UpdateSubject" size="60" value="<% $Ticket->Subject %>" />
+ <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || $Ticket->Subject || '' %>" />
</td>
</tr>
-% if (exists $session{'Attachments'}) {
-<tr>
- <td class="label">
- <&|/l&>Attached file</&>
- </td>
- <td colspan="5" class="value">
- <&|/l&>Check box to delete</&><br />
-% foreach my $attach_name (keys %{$session{'Attachments'}}) {
- <input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
-% } # end of foreach
- </td>
-</tr>
-% } # end of if
-<tr>
- <td class="label">
- <&|/l&>Attach</&>
- </td>
- <td class="value">
- <input name="Attach" type="file" />
- <input type="hidden" class="hidden" name="UpdateAttach" value="1" />
- </td>
- </tr>
+ <& /Ticket/Elements/AddAttachments, %ARGS, TicketObj => $Ticket &>
+ <tr><td colspan="2"><& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &></td></tr>
</table>
-<& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &>
-<& /Elements/MessageBox,
- Name => "UpdateContent",
- QuoteTransaction => $ARGS{QuoteTransaction}
- &>
+% if (exists $ARGS{UpdateContent}) {
+% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
+% my $temp = $ARGS{'QuoteTransaction'};
+% delete $ARGS{'QuoteTransaction'};
+<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
+% $ARGS{'QuoteTransaction'} = $temp;
+% } else {
+% my $IncludeSignature = 1;
+<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &>
+% }
<br />
-<& /Elements/Submit &>
+<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket', id => 'SubmitTicket' &>
</form>
unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
or $Ticket->CurrentUserHasRight('ModifyTicket') );
-$m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
+ProcessAttachments(ARGSRef => \%ARGS);
+
+if ( exists $ARGS{SubmitTicket} ) {
+ $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS);
+ return $m->comp('Display.html', TicketObj => $Ticket, %ARGS);
+}
</%INIT>
<%ARGS>