%#
%# COPYRIGHT:
%#
-%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2019 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => $title &>
-<& /Ticket/Elements/Tabs,
- current_tab => "Search/Bulk.html",
- Title => $title,
- Format => $ARGS{'Format'}, # we don't want the locally modified one
- Query => $Query,
- Rows => $Rows,
- OrderBy => $OrderBy,
- Order => $Order,
- SavedSearchId => $SavedSearchId,
- SavedChartSearchId => $SavedChartSearchId,
- &>
+<& /Elements/Tabs &>
<& /Elements/ListActions, actions => \@results &>
-<form method="post" action="<% RT->Config->Get('WebPath') %>/Search/Bulk.html" enctype="multipart/form-data">
-% foreach my $var qw(Query Format OrderBy Order Rows Page SavedChartSearchId) {
+<form method="post" action="<% RT->Config->Get('WebPath') %>/Search/Bulk.html" enctype="multipart/form-data" name="BulkUpdate" id="BulkUpdate">
+% foreach my $var (qw(Query Format OrderBy Order Rows Page SavedSearchId SavedChartSearchId Token)) {
<input type="hidden" class="hidden" name="<%$var%>" value="<%$ARGS{$var} || ''%>" />
%}
<& /Elements/CollectionList,
Query => $Query,
- DisplayFormat => $Format,
- Format => $ARGS{'Format'},
+ DisplayFormat => $DisplayFormat,
+ Format => $Format,
Verbatim => 1,
AllowSorting => 1,
OrderBy => $OrderBy,
<hr />
-<& /Elements/Submit, Label => loc('Update'), CheckAll => 1, ClearAll => 1 &>
+<& /Elements/Submit, Label => loc('Update'), CheckboxNameRegex => '/^UpdateTicket(All)?$/', CheckAll => 1, ClearAll => 1 &>
<br />
<&|/Widgets/TitleBox, title => $title &>
<table>
<table>
<tr><td class="label"> <&|/l&>Make Owner</&>: </td>
<td class="value"> <& /Elements/SelectOwner, Name => "Owner", Default => $ARGS{Owner} || '' &>
-(<input type="checkbox" class="checkbox" name="ForceOwnerChange"
- <% $ARGS{ForceOwnerChange} ? 'checked="checked"' : '' %> /> <&|/l&>Force change</&>) </td></tr>
+<label>(<input type="checkbox" class="checkbox" name="ForceOwnerChange"
+<% $ARGS{ForceOwnerChange} ? 'checked="checked"' : '' %> /> <&|/l&>Force change</&>)</label></td></tr>
<tr><td class="label"> <&|/l&>Add Requestor</&>: </td>
-<td class="value"> <input name="AddRequestor" size="20" value="<% $ARGS{AddRequestor} || '' %>" /> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "AddRequestor", Size=> 20, Default => $ARGS{AddRequestor} &> </td></tr>
<tr><td class="label"> <&|/l&>Remove Requestor</&>: </td>
-<td class="value"> <input name="DeleteRequestor" size="20" value="<% $ARGS{DeleteRequestor} || '' %>"/> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "DeleteRequestor", Size=> 20, Default => $ARGS{DeleteRequestor} &> </td></tr>
<tr><td class="label"> <&|/l&>Add Cc</&>: </td>
-<td class="value"> <input name="AddCc" size="20" value="<% $ARGS{AddCc} || '' %>" /> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "AddCc", Size=> 20, Default => $ARGS{AddCc} &> </td></tr>
<tr><td class="label"> <&|/l&>Remove Cc</&>: </td>
-<td class="value"> <input name="DeleteCc" size="20" value="<% $ARGS{DeleteCc} || '' %>" /> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "DeleteCc", Size=> 20, Default => $ARGS{DeleteCc} &> </td></tr>
<tr><td class="label"> <&|/l&>Add AdminCc</&>: </td>
-<td class="value"> <input name="AddAdminCc" size="20" value="<% $ARGS{AddAdminCc} || '' %>" /> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "AddAdminCc", Size=> 20, Default => $ARGS{AddAdminCc} &> </td></tr>
<tr><td class="label"> <&|/l&>Remove AdminCc</&>: </td>
-<td class="value"> <input name="DeleteAdminCc" size="20" value="<% $ARGS{DeleteAdminCc} || '' %>" /> </td></tr>
+<td class="value"> <& /Elements/EmailInput, Name => "DeleteAdminCc", Size=> 20, Default => $ARGS{DeleteAdminCc} &> </td></tr>
</table>
</td>
<td valign="top">
<tr><td class="label"> <&|/l&>Make subject</&>: </td>
<td class="value"> <input name="Subject" size="20" value="<% $ARGS{Subject} || '' %>"/> </td></tr>
<tr><td class="label"> <&|/l&>Make priority</&>: </td>
-<td class="value"> <& /Elements/SelectPriority, Name => "Priority", Default => $ARGS{Priority} &> </td></tr>
+% my $rel = ($ARGS{Priority} =~ s/^R//);
+<td class="value"> <& /Elements/SelectPriority, Name => "Priority", Default => $ARGS{Priority} &>
+<select name="Priority-Mode">
+<option value="absolute" <% !$rel && 'selected' %>>absolute</option>
+<option value="relative" <% $rel && 'selected' %>>relative</option>
+</select>
+</td></tr>
<tr><td class="label"> <&|/l&>Make queue</&>: </td>
<td class="value"> <& /Elements/SelectQueue, Name => "Queue", Default => $ARGS{Queue} &> </td></tr>
<tr><td class="label"> <&|/l&>Make Status</&>: </td>
-<td class="value"> <& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status} &> </td></tr>
+<td class="value"> <& /Ticket/Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}, Queues => $seen_queues &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Starts</&>: </td>
-<td class="value"> <& /Elements/SelectDate, Name => "Starts_Date", ShowTime => 0, Default => $ARGS{Starts_Date} || '' &> </td></tr>
+<td class="value"> <& /Elements/SelectDate, Name => "Starts_Date", Default => $ARGS{Starts_Date} || '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Started</&>: </td>
-<td class="value"> <& /Elements/SelectDate, Name => "Started_Date", ShowTime => 0, Default => $ARGS{Started_Date} || '' &> </td></tr>
+<td class="value"> <& /Elements/SelectDate, Name => "Started_Date", Default => $ARGS{Started_Date} || '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Told</&>: </td>
-<td class="value"> <& /Elements/SelectDate, Name => "Told_Date", ShowTime => 0, Default => $ARGS{Tole_Date} || '' &> </td></tr>
+<td class="value"> <& /Elements/SelectDate, Name => "Told_Date", Default => $ARGS{Told_Date} || '' &> </td></tr>
<tr><td class="label"> <&|/l&>Make date Due</&>: </td>
-<td class="value"> <& /Elements/SelectDate, Name => "Due_Date", ShowTime => 0, Default => $ARGS{Due_Date} || '' &> </td></tr>
-<tr><td class="label"> <&|/l&>Make date Resolved</&>: </td>
-<td class="value"> <& /Elements/SelectDate, Name => "Resolved_Date", ShowTime => 0, Default => $ARGS{Resolved_Date} || '' &> </td></tr>
+<td class="value"> <& /Elements/SelectDate, Name => "Due_Date", Default => $ARGS{Due_Date} || '' &> </td></tr>
</table>
</td>
<&| /Widgets/TitleBox, title => loc('Add comments or replies to selected tickets') &>
<table>
<tr><td align="right"><&|/l&>Update Type</&>:</td>
-<td><select name="UpdateType">
- <option value="private" <% $ARGS{UpdateType} && $ARGS{UpdateType} eq 'private' ? 'selected="selected"' : '' %> ><&|/l&>Comments (not sent to requestors)</&></option>
+<td><select name="UpdateType" id="UpdateType">
+ <option value="private" <% $ARGS{UpdateType} && $ARGS{UpdateType} eq 'private' ? 'selected="selected"' : '' %> ><&|/l&>Comments (Not sent to requestors)</&></option>
<option value="response" <% $ARGS{UpdateType} && $ARGS{UpdateType} eq 'response' ? 'selected="selected"' : '' %>><&|/l&>Reply to requestors</&></option>
</select>
</td></tr>
-<tr><td align="right"><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject"
-size="60" value="<% $ARGS{UpdateSubject} || "" %>" /></td></tr>
+<tr>
+ <td align="right"><&|/l&>Subject</&>:</td>
+ <td>
+ <input name="UpdateSubject" size="60" value="<% $ARGS{UpdateSubject} || "" %>" />
+% $m->callback( %ARGS, CallbackName => 'AfterUpdateSubject' );
+ </td>
+</tr>
+% $m->callback( CallbackName => 'BeforeTransactionCustomFields', CustomFields => $TxnCFs );
% while (my $CF = $TxnCFs->Next()) {
<tr>
<td align="right"><% $CF->Name %>:</td>
-<td><& /Elements/EditCustomField,
- CustomField => $CF,
- NamePrefix => "Object-RT::Transaction--CustomField-",
- Default => $ARGS{"Object-RT::Transaction--CustomField-" . $CF->id . '-Values'} ||
- $ARGS{"Object-RT::Transaction--CustomField-" . $CF->id . '-Value'},
+<td><& /Elements/EditCustomField,
+ CustomField => $CF,
+ Object => RT::Transaction->new( $session{'CurrentUser'} ),
&><em><% $CF->FriendlyType %></em></td>
</td></tr>
% } # end if while
-% if (exists $session{'Attachments'}) {
-<tr><td><&|/l&>Attached file</&>:</td>
-<td>
-<&|/l&>Check box to delete</&><br />
-% foreach my $attach_name (keys %{$session{'Attachments'}}) {
-<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
-% } # end of foreach
-</td>
-</tr>
-% } # end of if
- <tr><td align="right"><&|/l&>Attach</&>:</td><td><input name="Attach" type="file" />
- <input type="submit" class="button" name="AddMoreAttach" value="<&|/l&>Add More Files</&>" />
- <input type="hidden" class="hidden" name="UpdateAttach" value="1" /></td></tr>
- <tr><td class="labeltop"><&|/l&>Message</&>:</td><td>
+<& /Ticket/Elements/AddAttachments, %ARGS &>
+
+ <tr><td class="labeltop"><&|/l&>Message</&>:</td>
+ <td class="messagebox-container action-<% $ARGS{UpdateType} || 'private' %>">
+% $m->callback( %ARGS, CallbackName => 'BeforeMessageBox' );
%# Currently, bulk update always starts with Comment not Reply selected, so we check this unconditionally
% my $IncludeSignature = RT->Config->Get('MessageBoxIncludeSignatureOnComment');
<& /Elements/MessageBox, Name => "UpdateContent",
my $cfs = RT::CustomFields->new($session{'CurrentUser'});
$cfs->LimitToGlobal();
$cfs->LimitToQueue($_) for keys %$seen_queues;
+$cfs->SetContextObject( values %$seen_queues ) if keys %$seen_queues == 1;
</%perl>
-% if ($cfs->Count) {
-<&|/Widgets/TitleBox, title => loc('Edit Custom Fields'), color => "#336633"&>
-<table>
-<tr>
-<th><&|/l&>Name</&></th>
-<th><&|/l&>Add values</&></th>
-<th><&|/l&>Delete values</&></th>
-</tr>
-% while (my $cf = $cfs->Next()) {
-<tr>
-<td class="label"><% loc($cf->Name) %><br />
-<em>(<%$cf->FriendlyType%>)</em></td>
-% my $rows = 5;
-% my $cf_id = $cf->id;
-% my @add = (NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => $rows,
-% Multiple => ($cf->MaxValues ==1 ? 0 : 1) , Cols => 25,
-% Default => $ARGS{"Bulk-Add-CustomField-$cf_id-Values"} || $ARGS{"Bulk-Add-CustomField-$cf_id-Value"}, );
-% my @del = (NamePrefix => 'Bulk-Delete-CustomField-', CustomField => $cf,
-% Rows => $rows, Multiple => 1, Cols => 25,
-% Default => $ARGS{"Bulk-Delete-CustomField-$cf_id-Values"} || $ARGS{"Bulk-Delete-CustomField-$cf_id-Value"}, );
-% if ($cf->Type eq 'Select') {
-<td><& /Elements/EditCustomFieldSelect, @add &></td>
-<td><& /Elements/EditCustomFieldSelect, @del &></td>
-% } elsif ($cf->Type eq 'Combobox') {
-<td><& /Elements/EditCustomFieldCombobox, @add &></td>
-<td><& /Elements/EditCustomFieldCombobox, @del &></td>
-% } elsif ($cf->Type eq 'Freeform') {
-<td><& /Elements/EditCustomFieldFreeform, @add &></td>
-<td><& /Elements/EditCustomFieldFreeform, @del &></td>
-% } elsif ($cf->Type eq 'Text') {
-<td><& /Elements/EditCustomFieldText, @add &></td>
-<td> </td>
-% } else {
-% $RT::Logger->crit("Unknown CustomField type: " . $cf->Type);
-% }
-</tr>
-% }
-</table>
+% if ( $cfs->Count ) {
+<&|/Widgets/TitleBox, title => loc('Edit Custom Fields') &>
+<& /Elements/BulkCustomFields, $ARGS{'AddMoreAttach'} ? %ARGS : (), CustomFields => $cfs &>
</&>
% }
<&|/Widgets/TitleBox, title => loc('Edit Links'), color => "#336633"&>
<em><&|/l&>Enter tickets or URIs to link tickets to. Separate multiple entries with spaces.</&></em><br />
-<& /Ticket/Elements/BulkLinks, Tickets => $Tickets, $ARGS{'AddMoreAttach'} ? %ARGS : () &>
+<& /Elements/BulkLinks, Collection => $Tickets, $ARGS{'AddMoreAttach'} ? %ARGS : () &>
+</&>
+
+<&| /Widgets/TitleBox, title => loc('Merge'), color => '#336633' &>
+<& /Ticket/Elements/EditMerge, Tickets => $Tickets, %ARGS &>
</&>
<& /Elements/Submit, Label => loc('Update') &>
}
my $title = loc("Update multiple tickets");
+#freeside
+unless ( $session{'CurrentUser'}
+ ->HasRight( Right => 'BulkUpdateTickets', Object => RT->System) )
+{
+ Abort('You are not allowed to bulk-update tickets.');
+}
+
# Iterate through the ARGS hash and remove anything with a null value.
map ( $ARGS{$_} =~ /^$/ && ( delete $ARGS{$_} ), keys %ARGS );
my (@results);
-# {{{ deal with deleting uploaded attachments
-foreach my $key (keys %ARGS) {
- if ($key =~ m/^DeleteAttach-(.+)$/) {
- delete $session{'Attachments'}{$1};
- }
- $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
-}
-# }}}
-
-# {{{ store the uploaded attachment in session
-if ($ARGS{'Attach'}) { # attachment?
- my $attachment = MakeMIMEEntity(
- AttachmentFieldName => 'Attach'
- );
-
- my $file_path = Encode::decode_utf8("$ARGS{'Attach'}");
- $session{'Attachments'} = {
- %{$session{'Attachments'} || {}},
- $file_path => $attachment,
- };
-}
-# }}}
-
-# delete temporary storage entry to make WebUI clean
-unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
- delete $session{'Attachments'};
-}
-# }}}
+ProcessAttachments(ARGSRef => \%ARGS);
$Page ||= 1;
$Format ||= RT->Config->Get('DefaultSearchResultFormat');
# inject _CHECKBOX to the first field.
-$Format =~ s/'?([^']+)'?,/'___CHECKBOX__$1',/;
+my $DisplayFormat = "'__CheckBox.{UpdateTicket}__',". $Format;
+$DisplayFormat =~ s/\s*,\s*('?__NEWLINE__'?)/,$1,''/gi;
+
+$DECODED_ARGS->{'UpdateTicketAll'} = 1 unless @UpdateTicket;
my $Tickets = RT::Tickets->new( $session{'CurrentUser'} );
$Tickets->FromSQL($Query);
my $fields = {};
my $seen_queues = {};
while ( my $ticket = $Tickets->Next ) {
- next if $seen_queues->{ $ticket->Queue }++;
+ next if $seen_queues->{ $ticket->Queue };
+ $seen_queues->{ $ticket->Queue } ||= $ticket->QueueObj;
my $custom_fields = $ticket->CustomFields;
while ( my $field = $custom_fields->Next ) {
#Iterate through each ticket we've been handed
my @linkresults;
-my %queues;
$Tickets->RedoSearch();
-# pull out the labels for any custom fields we want to update
-
-my $cf_del_keys;
-@$cf_del_keys = grep { /^Bulk-Delete-CustomField/ } keys %ARGS;
-my $cf_add_keys;
-@$cf_add_keys = grep { /^Bulk-Add-CustomField/ } keys %ARGS;
+if ( defined($ARGS{'Priority'})
+ and ($ARGS{'Priority-Mode'} || '') eq 'relative' ) {
+ # magic in Ticket::SetPriority
+ $ARGS{'Priority'} = 'R'.$ARGS{'Priority'};
+}
+delete $ARGS{'Priority-Mode'};
unless ( $ARGS{'AddMoreAttach'} ) {
- # Add session attachments if any to be processed by ProcessUpdateMessage
- $ARGS{'UpdateAttachments'} = $session{'Attachments'} if ( $session{'Attachments'} );
while ( my $Ticket = $Tickets->Next ) {
- next unless ( $ARGS{ "UpdateTicket" . $Ticket->Id } );
+ my $tid = $Ticket->id;
+ next unless grep $tid == $_, @UpdateTicket;
#Update the links
$ARGS{'id'} = $Ticket->id;
- $queues{ $Ticket->QueueObj->Id }++;
my @updateresults = ProcessUpdateMessage(
- TicketObj => $Ticket,
- ARGSRef => \%ARGS,
- );
+ TicketObj => $Ticket,
+ ARGSRef => \%ARGS,
+ KeepAttachments => 1,
+ );
#Update the basics.
my @basicresults =
my @watchresults =
ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS );
- foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
- $ARGS{ $Ticket->id . "-" . $type } = $ARGS{"Ticket-$type"};
- $ARGS{ $type . "-" . $Ticket->id } = $ARGS{"$type-Ticket"};
- }
- @linkresults =
- ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS );
- foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
- delete $ARGS{ $type . "-" . $Ticket->id };
- delete $ARGS{ $Ticket->id . "-" . $type };
- }
-
- my @cfresults;
-
- foreach my $list ( $cf_add_keys, $cf_del_keys ) {
- next unless $list->[0];
-
-
- my $op;
- if ( $list->[0] =~ /Add/ ) {
- $op = 'add';
-
- }
- elsif ( $list->[0] =~ /Del/ ) {
- $op = 'del';
- }
- else {
- $RT::Logger->crit(
- "Got an op that was neither add nor delete. can never happen"
- . $list->[0] );
- last;
- }
-
- foreach my $key (@$list) {
- my ( $cfid, $cf );
- next if $key =~ /CustomField-(\d+)-Category$/;
- if ( $key =~ /CustomField-(\d+)-/ ) {
- $cfid = $1;
- $cf = RT::CustomField->new( $session{'CurrentUser'} );
- $cf->Load($cfid);
- }
- else {next}
- my @values =
- ref( $ARGS{$key} ) eq 'ARRAY'
- ? @{ $ARGS{$key} }
- : ( $ARGS{$key} );
- map { s/(\r\n|\r)/\n/g; } @values; # fix the newlines
- # now break the multiline values into multivalues
- @values = map { split( /\n/, $_ ) } @values
- unless ( $cf->SingleValue );
-
- my $current_values = $Ticket->CustomFieldValues($cfid);
- foreach my $value (@values) {
- if ( $op eq 'del' && $current_values->HasEntry($value) ) {
- my ( $id, $msg ) = $Ticket->DeleteCustomFieldValue(
- Field => $cfid,
- Value => $value
- );
- push @cfresults, $msg;
- }
-
- elsif ( $op eq 'add' && !$current_values->HasEntry($value) ) {
- my ( $id, $msg ) = $Ticket->AddCustomFieldValue(
- Field => $cfid,
- Value => $value
- );
- push @cfresults, $msg;
- }
- }
- }
- }
- my @tempresults = (
+ @linkresults =
+ ProcessTicketLinks( TicketObj => $Ticket, TicketId => 'Ticket', ARGSRef => \%ARGS );
+
+ my @cfresults = ProcessRecordBulkCustomFields( RecordObj => $Ticket, ARGSRef => \%ARGS );
+
+ my @statusresults =
+ ProcessTicketStatus( TicketObj => $Ticket, ARGSRef => \%ARGS );
+
+ my @tempresults = (
@watchresults, @basicresults, @dateresults,
- @updateresults, @linkresults, @cfresults
+ @updateresults, @linkresults, @cfresults,
+ @statusresults
);
@tempresults =
- map { loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ ) } @tempresults;
+ map {
+ $_ =~ /^Ticket \d+:/ ? $_ :
+ loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ )
+ } @tempresults;
@results = ( @results, @tempresults );
}
- # Cleanup WebUI
- delete $session{'Attachments'};
+ delete $session{'Attachments'}{ $ARGS{'Token'} };
+
+ $Tickets->RedoSearch();
}
my $TxnCFs = RT::CustomFields->new( $session{CurrentUser} );
$TxnCFs->LimitToLookupType( RT::Transaction->CustomFieldLookupType );
-$TxnCFs->LimitToGlobalOrObjectId( sort keys %queues );
+$TxnCFs->LimitToGlobalOrObjectId( keys %$seen_queues );
+$TxnCFs->SetContextObject( values %$seen_queues ) if keys %$seen_queues == 1;
</%INIT>
<%args>
$Order => 'ASC'
$OrderBy => 'id'
$Query => undef
-$SavedSearchId => undef
-$SavedChartSearchId => undef
+@UpdateTicket => ()
</%args>