CCGroup => [ 'MEMBERSHIPFIELD' => 'Cc', ], #loc_left_pair
AdminCCGroup => [ 'MEMBERSHIPFIELD' => 'AdminCc', ], #loc_left_pair
WatcherGroup => [ 'MEMBERSHIPFIELD', ], #loc_left_pair
+ HasAttribute => [ 'HASATTRIBUTE', 1 ],
+ HasNoAttribute => [ 'HASATTRIBUTE', 0 ],
+ Agentnum => [ 'FREESIDEFIELD', ],
+ Classnum => [ 'FREESIDEFIELD', ],
+ Tagnum => [ 'FREESIDEFIELD', 'cust_tag' ],
);
# Mapping of Field Type to Function
WATCHERFIELD => \&_WatcherLimit,
MEMBERSHIPFIELD => \&_WatcherMembershipLimit,
CUSTOMFIELD => \&_CustomFieldLimit,
+ HASATTRIBUTE => \&_HasAttributeLimit,
+ FREESIDEFIELD => \&_FreesideFieldLimit,
);
our %can_bundle = ();# WATCHERFIELD => "yes", );
'NOT LIKE' => 'AND'
},
+ HASATTRIBUTE => {
+ '=' => 'AND',
+ '!=' => 'AND',
+ },
+
CUSTOMFIELD => 'OR',
);
die "Incorrect Meta Data for $field"
unless ( defined $meta->[1] );
+ $sb->_DateFieldLimit( $meta->[1], $op, $value, @rest );
+}
+
+# Factor this out for use by custom fields
+
+sub _DateFieldLimit {
+ my ( $sb, $field, $op, $value, @rest ) = @_;
+
my $date = RT::Date->new( $sb->CurrentUser );
$date->Set( Format => 'unknown', Value => $value );
# if we're specifying =, that means we want everything on a
# particular single day. in the database, we need to check for >
# and < the edges of that day.
-
- $date->SetToMidnight( Timezone => 'server' );
- my $daystart = $date->ISO;
- $date->AddDay;
- my $dayend = $date->ISO;
+
+ my ($daystart, $dayend);
+ if ( lc($value) eq 'this month' ) {
+ # special case: > and < the edges of this month
+ $date->SetToNow;
+ $date->SetToStart('month');
+ $daystart = $date->ISO;
+ $date->AddMonth;
+ $dayend = $date->ISO;
+ }
+ else {
+ $date->SetToMidnight( Timezone => 'server' );
+ $daystart = $date->ISO;
+ $date->AddDay;
+ $dayend = $date->ISO;
+ }
$sb->_OpenParen;
$sb->_SQLLimit(
- FIELD => $meta->[1],
+ FIELD => $field,
OPERATOR => ">=",
VALUE => $daystart,
@rest,
);
$sb->_SQLLimit(
- FIELD => $meta->[1],
+ FIELD => $field,
OPERATOR => "<",
VALUE => $dayend,
@rest,
}
else {
$sb->_SQLLimit(
- FIELD => $meta->[1],
+ FIELD => $field,
OPERATOR => $op,
VALUE => $date->ISO,
@rest,
# them all into the same subclause when you have (A op B op C) - the
# way they get parsed in the tree they're in different subclauses.
- my ( $self, $field, $op, $value, @rest ) = @_;
+ my ( $self, $field, $op, $value, %rest ) = @_;
unless ( $self->{_sql_transalias} ) {
$self->{_sql_transalias} = $self->Join(
);
}
- $self->_OpenParen;
-
#Search for the right field
if ( $field eq 'Content' and RT->Config->Get('DontSearchFileAttachments') ) {
- $self->_SQLLimit(
- ALIAS => $self->{_sql_trattachalias},
- FIELD => 'Filename',
- OPERATOR => 'IS',
- VALUE => 'NULL',
- SUBCLAUSE => 'contentquery',
- ENTRYAGGREGATOR => 'AND',
- );
- $self->_SQLLimit(
+ $self->_OpenParen;
+ $self->_SQLLimit(
+ %rest,
ALIAS => $self->{_sql_trattachalias},
FIELD => $field,
OPERATOR => $op,
VALUE => $value,
CASESENSITIVE => 0,
- @rest,
+ );
+ $self->_SQLLimit(
ENTRYAGGREGATOR => 'AND',
- SUBCLAUSE => 'contentquery',
+ ALIAS => $self->{_sql_trattachalias},
+ FIELD => 'Filename',
+ OPERATOR => 'IS',
+ VALUE => 'NULL',
);
+ $self->_CloseParen;
} else {
$self->_SQLLimit(
+ %rest,
ALIAS => $self->{_sql_trattachalias},
FIELD => $field,
OPERATOR => $op,
VALUE => $value,
CASESENSITIVE => 0,
- ENTRYAGGREGATOR => 'AND',
- @rest
);
}
- $self->_CloseParen;
}
# we explicitly don't include the "IS NULL" case, since we would
# otherwise end up with a redundant clause.
- my ($negative_op, $null_op, $inv_op, $range_op) = $self->ClassifySQLOperation( $op );
+ my ($negative_op, $null_op, $inv_op, $range_op)
+ = $self->ClassifySQLOperation( $op );
my $fix_op = sub {
my $op = shift;
%rest
);
}
+ elsif ( $cf->Type eq 'Date' ) {
+ $self->_DateFieldLimit(
+ 'Content',
+ $op,
+ $value,
+ ALIAS => $TicketCFs,
+ %rest
+ );
+ }
+ elsif ( $op eq '=' || $op eq '!=' || $op eq '<>' ) {
+ unless ( length( Encode::encode_utf8($value) ) > 255 ) {
+ $self->_SQLLimit(
+ ALIAS => $TicketCFs,
+ FIELD => 'Content',
+ OPERATOR => $op,
+ VALUE => $value,
+ %rest
+ );
+ } else {
+ $self->_OpenParen;
+ $self->_SQLLimit(
+ ALIAS => $TicketCFs,
+ FIELD => 'Content',
+ OPERATOR => '=',
+ VALUE => '',
+ ENTRYAGGREGATOR => 'OR'
+ );
+ $self->_SQLLimit(
+ ALIAS => $TicketCFs,
+ FIELD => 'Content',
+ OPERATOR => 'IS',
+ VALUE => 'NULL',
+ ENTRYAGGREGATOR => 'OR'
+ );
+ $self->_CloseParen;
+ $self->_SQLLimit(
+ ALIAS => $TicketCFs,
+ FIELD => 'LargeContent',
+ OPERATOR => $fix_op->($op),
+ VALUE => $value,
+ ENTRYAGGREGATOR => 'AND',
+ );
+ }
+ }
else {
$self->_SQLLimit(
ALIAS => $TicketCFs,
}
}
+sub _HasAttributeLimit {
+ my ( $self, $field, $op, $value, %rest ) = @_;
+
+ my $alias = $self->Join(
+ TYPE => 'LEFT',
+ ALIAS1 => 'main',
+ FIELD1 => 'id',
+ TABLE2 => 'Attributes',
+ FIELD2 => 'ObjectId',
+ );
+ $self->SUPER::Limit(
+ LEFTJOIN => $alias,
+ FIELD => 'ObjectType',
+ VALUE => 'RT::Ticket',
+ ENTRYAGGREGATOR => 'AND'
+ );
+ $self->SUPER::Limit(
+ LEFTJOIN => $alias,
+ FIELD => 'Name',
+ OPERATOR => $op,
+ VALUE => $value,
+ ENTRYAGGREGATOR => 'AND'
+ );
+ $self->_SQLLimit(
+ %rest,
+ ALIAS => $alias,
+ FIELD => 'id',
+ OPERATOR => $FIELD_METADATA{$field}->[1]? 'IS NOT': 'IS',
+ VALUE => 'NULL',
+ QUOTEVALUE => 0,
+ );
+}
+
# End Helper Functions
# End of SQL Stuff -------------------------------------------------
}
push @res, { %$row, FIELD => "Priority", ORDER => $order } ;
- }
+
+ } elsif ( $field eq 'Customer' ) { #Freeside
+ if ( $subkey eq 'Number' ) {
+ my ($linkalias, $custnum_sql) = $self->JoinToCustLinks;
+ push @res, { %$row,
+ ALIAS => '',
+ FIELD => $custnum_sql,
+ };
+ }
+ else {
+ my $custalias = $self->JoinToCustomer;
+ my $field;
+ if ( $subkey eq 'Name' ) {
+ $field = "COALESCE( $custalias.company,
+ $custalias.last || ', ' || $custalias.first
+ )";
+ }
+ else {
+ # no other cases exist yet, but for obviousness:
+ $field = $subkey;
+ }
+ push @res, { %$row, ALIAS => '', FIELD => $field };
+ }
+
+ } #Freeside
+
else {
push @res, $row;
}
return $self->SUPER::OrderByCols(@res);
}
+#Freeside
+
+sub JoinToCustLinks {
+ # Set up join to links (id = localbase),
+ # limit link type to 'MemberOf',
+ # and target value to any Freeside custnum URI.
+ # Return the linkalias for further join/limit action,
+ # and an sql expression to retrieve the custnum.
+ my $self = shift;
+ my $linkalias = $self->Join(
+ TYPE => 'LEFT',
+ ALIAS1 => 'main',
+ FIELD1 => 'id',
+ TABLE2 => 'Links',
+ FIELD2 => 'LocalBase',
+ );
+
+ $self->SUPER::Limit(
+ LEFTJOIN => $linkalias,
+ FIELD => 'Type',
+ OPERATOR => '=',
+ VALUE => 'MemberOf',
+ );
+ $self->SUPER::Limit(
+ LEFTJOIN => $linkalias,
+ FIELD => 'Target',
+ OPERATOR => 'STARTSWITH',
+ VALUE => 'freeside://freeside/cust_main/',
+ );
+ my $custnum_sql = "CAST(SUBSTR($linkalias.Target,31) AS ";
+ if ( RT->Config->Get('DatabaseType') eq 'mysql' ) {
+ $custnum_sql .= 'SIGNED INTEGER)';
+ }
+ else {
+ $custnum_sql .= 'INTEGER)';
+ }
+ return ($linkalias, $custnum_sql);
+}
+
+sub JoinToCustomer {
+ my $self = shift;
+ my ($linkalias, $custnum_sql) = $self->JoinToCustLinks;
+
+ my $custalias = $self->Join(
+ TYPE => 'LEFT',
+ EXPRESSION => $custnum_sql,
+ TABLE2 => 'cust_main',
+ FIELD2 => 'custnum',
+ );
+ return $custalias;
+}
+
+sub _FreesideFieldLimit {
+ my ( $self, $field, $op, $value, %rest ) = @_;
+ my $alias = $self->JoinToCustomer;
+ my $is_negative = 0;
+ if ( $op eq '!=' || $op =~ /\bNOT\b/i ) {
+ # if the op is negative, do the join as though
+ # the op were positive, then accept only records
+ # where the right-side join key is null.
+ $is_negative = 1;
+ $op = '=' if $op eq '!=';
+ $op =~ s/\bNOT\b//;
+ }
+ my $meta = $FIELD_METADATA{$field};
+ if ( $meta->[1] ) {
+ $alias = $self->Join(
+ TYPE => 'LEFT',
+ ALIAS1 => $alias,
+ FIELD1 => 'custnum',
+ TABLE2 => $meta->[1],
+ FIELD2 => 'custnum',
+ );
+ }
+
+ $self->SUPER::Limit(
+ LEFTJOIN => $alias,
+ FIELD => lc($field),
+ OPERATOR => $op,
+ VALUE => $value,
+ ENTRYAGGREGATOR => 'AND',
+ );
+ $self->_SQLLimit(
+ %rest,
+ ALIAS => $alias,
+ FIELD => lc($field),
+ OPERATOR => $is_negative ? 'IS' : 'IS NOT',
+ VALUE => 'NULL',
+ QUOTEVALUE => 0,
+ );
+}
+
+#Freeside
+
# }}}
# {{{ Limit the result set based on content
sub ItemsArrayRef {
my $self = shift;
- unless ( $self->{'items_array'} ) {
+ return $self->{'items_array'} if $self->{'items_array'};
- my $placeholder = $self->_ItemsCounter;
- $self->GotoFirstItem();
- while ( my $item = $self->Next ) {
- push( @{ $self->{'items_array'} }, $item );
- }
- $self->GotoItem($placeholder);
- $self->{'items_array'}
- = $self->ItemsOrderBy( $self->{'items_array'} );
+ my $placeholder = $self->_ItemsCounter;
+ $self->GotoFirstItem();
+ while ( my $item = $self->Next ) {
+ push( @{ $self->{'items_array'} }, $item );
+ }
+ $self->GotoItem($placeholder);
+ $self->{'items_array'}
+ = $self->ItemsOrderBy( $self->{'items_array'} );
+
+ return $self->{'items_array'};
+}
+
+sub ItemsArrayRefWindow {
+ my $self = shift;
+ my $window = shift;
+
+ my @old = ($self->_ItemsCounter, $self->RowsPerPage, $self->FirstRow+1);
+
+ $self->RowsPerPage( $window );
+ $self->FirstRow(1);
+ $self->GotoFirstItem;
+
+ my @res;
+ while ( my $item = $self->Next ) {
+ push @res, $item;
}
- return ( $self->{'items_array'} );
+
+ $self->RowsPerPage( $old[1] );
+ $self->FirstRow( $old[2] );
+ $self->GotoItem( $old[0] );
+
+ return \@res;
}
# }}}
}
}
+ unless ( @direct_queues || keys %roles ) {
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
+ ALIAS => 'main',
+ FIELD => 'id',
+ VALUE => 0,
+ ENTRYAGGREGATOR => 'AND',
+ );
+ return $self->{'_sql_current_user_can_see_applied'} = 1;
+ }
+
{
my $join_roles = keys %roles;
$join_roles = 0 if $join_roles == 1 && $roles{'Owner'};
return unless @queues;
if ( @queues == 1 ) {
- $self->_SQLLimit(
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
ALIAS => 'main',
FIELD => 'Queue',
VALUE => $_[0],
ENTRYAGGREGATOR => $ea,
);
} else {
- $self->_OpenParen;
+ $self->SUPER::_OpenParen('ACL');
foreach my $q ( @queues ) {
- $self->_SQLLimit(
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
ALIAS => 'main',
FIELD => 'Queue',
VALUE => $q,
);
$ea = 'OR';
}
- $self->_CloseParen;
+ $self->SUPER::_CloseParen('ACL');
}
return 1;
};
- $self->_OpenParen;
+ $self->SUPER::_OpenParen('ACL');
my $ea = 'AND';
$ea = 'OR' if $limit_queues->( $ea, @direct_queues );
while ( my ($role, $queues) = each %roles ) {
- $self->_OpenParen;
+ $self->SUPER::_OpenParen('ACL');
if ( $role eq 'Owner' ) {
- $self->_SQLLimit(
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
FIELD => 'Owner',
VALUE => $id,
ENTRYAGGREGATOR => $ea,
);
}
else {
- $self->_SQLLimit(
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
ALIAS => $cgm_alias,
FIELD => 'MemberId',
OPERATOR => 'IS NOT',
QUOTEVALUE => 0,
ENTRYAGGREGATOR => $ea,
);
- $self->_SQLLimit(
+ $self->SUPER::Limit(
+ SUBCLAUSE => 'ACL',
ALIAS => $role_group_alias,
FIELD => 'Type',
VALUE => $role,
}
$limit_queues->( 'AND', @$queues ) if ref $queues;
$ea = 'OR' if $ea eq 'AND';
- $self->_CloseParen;
+ $self->SUPER::_CloseParen('ACL');
}
- $self->_CloseParen;
+ $self->SUPER::_CloseParen('ACL');
}
return $self->{'_sql_current_user_can_see_applied'} = 1;
}
=head2 _BuildItemMap
- # Build up a map of first/last/next/prev items, so that we can display search nav quickly
+Build up a L</ItemMap> of first/last/next/prev items, so that we can
+display search nav quickly.
=cut
sub _BuildItemMap {
my $self = shift;
- my $items = $self->ItemsArrayRef;
- my $prev = 0;
+ my $window = RT->Config->Get('TicketsItemMapSize');
- delete $self->{'item_map'};
- if ( $items->[0] ) {
- $self->{'item_map'}->{'first'} = $items->[0]->EffectiveId;
- while ( my $item = shift @$items ) {
- my $id = $item->EffectiveId;
- $self->{'item_map'}->{$id}->{'defined'} = 1;
- $self->{'item_map'}->{$id}->{prev} = $prev;
- $self->{'item_map'}->{$id}->{next} = $items->[0]->EffectiveId
- if ( $items->[0] );
- $prev = $id;
- }
- $self->{'item_map'}->{'last'} = $prev;
+ $self->{'item_map'} = {};
+
+ my $items = $self->ItemsArrayRefWindow( $window );
+ return unless $items && @$items;
+
+ my $prev = 0;
+ $self->{'item_map'}{'first'} = $items->[0]->EffectiveId;
+ for ( my $i = 0; $i < @$items; $i++ ) {
+ my $item = $items->[$i];
+ my $id = $item->EffectiveId;
+ $self->{'item_map'}{$id}{'defined'} = 1;
+ $self->{'item_map'}{$id}{'prev'} = $prev;
+ $self->{'item_map'}{$id}{'next'} = $items->[$i+1]->EffectiveId
+ if $items->[$i+1];
+ $prev = $id;
}
+ $self->{'item_map'}{'last'} = $prev
+ if !$window || @$items < $window;
}
=head2 ItemMap
-Returns an a map of all items found by this search. The map is of the form
+Returns an a map of all items found by this search. The map is a hash
+of the form:
-$ItemMap->{'first'} = first ticketid found
-$ItemMap->{'last'} = last ticketid found
-$ItemMap->{$id}->{prev} = the ticket id found before $id
-$ItemMap->{$id}->{next} = the ticket id found after $id
+ {
+ first => <first ticket id found>,
+ last => <last ticket id found or undef>,
+
+ <ticket id> => {
+ prev => <the ticket id found before>,
+ next => <the ticket id found after>,
+ },
+ <ticket id> => {
+ prev => ...,
+ next => ...,
+ },
+ }
=cut
sub ItemMap {
my $self = shift;
- $self->_BuildItemMap()
- unless ( $self->{'items_array'} and $self->{'item_map'} );
- return ( $self->{'item_map'} );
+ $self->_BuildItemMap unless $self->{'item_map'};
+ return $self->{'item_map'};
}
=head2 PrepForSerialization
-You don't want to serialize a big tickets object, as the {items} hash will be instantly invalid _and_ eat lots of space
+You don't want to serialize a big tickets object, as
+the {items} hash will be instantly invalid _and_ eat
+lots of space
=cut
sub PrepForSerialization {
my $self = shift;
delete $self->{'items'};
+ delete $self->{'items_array'};
$self->RedoSearch();
}