CurrentUser => $args{'TicketObj'}->CurrentUser,
);
- # If, after stripping the signature, we have no message, move the
- # UpdateTimeWorked into adjusted TimeWorked, so that a later
- # ProcessBasics can deal -- then bail out.
+ my %txn_customfields;
+
+ foreach my $key ( keys %{ $args{ARGSRef} } ) {
+ if ( $key =~ /^(?:Object-RT::Transaction--)?CustomField-(\d+)/ ) {
+ next if $key =~ /(TimeUnits|Magic)$/;
+ $txn_customfields{$key} = $args{ARGSRef}->{$key};
+ }
+ }
+
+ # If, after stripping the signature, we have no message, create a
+ # Touch transaction if necessary
if ( not $args{ARGSRef}->{'UpdateAttachments'}
and not length $args{ARGSRef}->{'UpdateContent'} )
{
- if ( $args{ARGSRef}->{'UpdateTimeWorked'} ) {
- $args{ARGSRef}->{TimeWorked} = $args{TicketObj}->TimeWorked + delete $args{ARGSRef}->{'UpdateTimeWorked'};
+ #if ( $args{ARGSRef}->{'UpdateTimeWorked'} ) {
+ # $args{ARGSRef}->{TimeWorked} = $args{TicketObj}->TimeWorked +
+ # delete $args{ARGSRef}->{'UpdateTimeWorked'};
+ # }
+
+ my $timetaken = $args{ARGSRef}->{'UpdateTimeWorked'};
+ if ( $timetaken or grep {length $_} values %txn_customfields ) {
+ my ( $Transaction, $Description, $Object ) =
+ $args{TicketObj}->Touch(
+ CustomFields => \%txn_customfields,
+ TimeTaken => $timetaken
+ );
+ return $Description;
}
return;
}
: ( $args{ARGSRef}->{'AttachTickets'} ) );
}
- my %txn_customfields;
-
- foreach my $key ( keys %{ $args{ARGSRef} } ) {
- if ( $key =~ /^(?:Object-RT::Transaction--)?CustomField-(\d+)/ ) {
- $txn_customfields{$key} = $args{ARGSRef}->{$key};
- }
- }
-
my %message_args = (
Sign => ( $args{ARGSRef}->{'Sign'} ? 1 : 0 ),
Encrypt => ( $args{ARGSRef}->{'Encrypt'} ? 1 : 0 ),
if (grep $_ eq 'Requestor' || $_ eq 'Requestors', @{ $args{ARGSRef}->{'SkipNotification'} || [] }) {
push @txn_squelch, map $_->address, Email::Address->parse( $message_args->{Requestor} );
push @txn_squelch, $args{TicketObj}->Requestors->MemberEmailAddresses;
-
}
push @txn_squelch, @{$args{ARGSRef}{SquelchMailTo}} if $args{ARGSRef}{SquelchMailTo};
}
}
+sub ProcessAttachments {
+ my %args = (
+ ARGSRef => {},
+ @_
+ );
+
+ my $ARGSRef = $args{ARGSRef} || {};
+ # deal with deleting uploaded attachments
+ foreach my $key ( keys %$ARGSRef ) {
+ if ( $key =~ m/^DeleteAttach-(.+)$/ ) {
+ delete $session{'Attachments'}{$1};
+ }
+ $session{'Attachments'} = { %{ $session{'Attachments'} || {} } };
+ }
+
+ # store the uploaded attachment in session
+ if ( defined $ARGSRef->{'Attach'} && length $ARGSRef->{'Attach'} )
+ { # attachment?
+ my $attachment = MakeMIMEEntity( AttachmentFieldName => 'Attach' );
+
+ my $file_path = Encode::decode_utf8("$ARGSRef->{'Attach'}");
+ $session{'Attachments'} =
+ { %{ $session{'Attachments'} || {} }, $file_path => $attachment, };
+ }
+
+ # delete temporary storage entry to make WebUI clean
+ unless ( keys %{ $session{'Attachments'} } and $ARGSRef->{'UpdateAttach'} )
+ {
+ delete $session{'Attachments'};
+ }
+}
+
+
=head2 MakeMIMEEntity PARAMHASH
Takes a paramhash Subject, Body and AttachmentFieldName.
}
-sub ProcessAttachments {
- my %args = (
- ARGSRef => {},
- @_
- );
-
- my $ARGSRef = $args{ARGSRef} || {};
- # deal with deleting uploaded attachments
- foreach my $key ( keys %$ARGSRef ) {
- if ( $key =~ m/^DeleteAttach-(.+)$/ ) {
- delete $session{'Attachments'}{$1};
- }
- $session{'Attachments'} = { %{ $session{'Attachments'} || {} } };
- }
-
- # store the uploaded attachment in session
- if ( defined $ARGSRef->{'Attach'} && length $ARGSRef->{'Attach'} )
- { # attachment?
- my $attachment = MakeMIMEEntity( AttachmentFieldName => 'Attach' );
-
- my $file_path = Encode::decode_utf8("$ARGSRef->{'Attach'}");
- $session{'Attachments'} =
- { %{ $session{'Attachments'} || {} }, $file_path => $attachment, };
- }
-
- # delete temporary storage entry to make WebUI clean
- unless ( keys %{ $session{'Attachments'} } and $ARGSRef->{'UpdateAttach'} )
- {
- delete $session{'Attachments'};
- }
-}
=head2 ParseDateToISO