Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc
ExecModule => 'NotifyAsComment',
Argument => 'OtherRecipients' },
-# deprecated
-# { Name => 'Notify Other Recipients', # loc
-# Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc
-# ExecModule => 'Notify',
-# Argument => 'OtherRecipients' },
+# deprecated? now default create scrips use it in 4.2
+ { Name => 'Notify Other Recipients', # loc
+ Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc
+ ExecModule => 'Notify',
+ Argument => 'OtherRecipients' },
{ Name => 'User Defined', # loc
Description => 'Perform a user-defined action', # loc
# ScripCondition => 'On Correspond',
# ScripAction => 'Notify Requestors And Ccs',
# Template => 'Correspondence in HTML' },
+ { Description => 'On Correspond Notify Requestors, Ccs, and Other Recipients',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Notify Requestors, Ccs, and Other Recipients',
+ Template => 'Correspondence', },
+
{ Description => 'On Correspond Open Tickets',
ScripCondition => 'On Correspond',
ScripAction => 'Open Tickets',
ScripCondition => 'On Forward Ticket',
ScripAction => 'Send Forward',
Template => 'Forward Ticket' },
+ { Description => 'On Correspond, cancel future resolve',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Cancel Scheduled Resolve',
+ Template => 'Blank' },
);
@ACL = (