ExecModule => 'SetPriority',
Argument => '',
},
+ { Name => 'Cancel Scheduled Resolve',
+ Description => 'Set ticket not to resolve in the future',
+ ExecModule => 'SetWillResolve',
+ Argument => '',
+ },
+ { Name => 'Scheduled Resolve',
+ Description => 'Resolve ticket if its WillResolve date has passed',
+ ExecModule => 'ScheduledResolve',
+ Argument => '',
+ },
);
@ScripConditions = (
ScripCondition => 'On Transaction',
ScripAction => 'Extract Subject Tag',
Template => 'Blank' },
+ { Description => 'On Correspond, cancel future resolve',
+ ScripCondition => 'On Correspond',
+ ScripAction => 'Cancel Scheduled Resolve',
+ Template => 'Blank' },
);
@ACL = (