#Set( $rtname, 'example.com');
-$RT::rtname = '%%%RT_DOMAIN%%%';
-$RT::Organization = '%%%RT_DOMAIN%%%';
+# These settings should have been inserted by the initial Freeside install.
+# Sometimes you may want to change domain, timezone, or freeside::URL later,
+# everything else should probably stay untouched.
-$RT::Timezone = '%%%RT_TIMEZONE%%%';
+Set($rtname, '%%%RT_DOMAIN%%%');
+Set($Organization, '%%%RT_DOMAIN%%%');
-$RT::WebBaseURL = '';
-$RT::WebPath = '/freeside/rt';
+Set($Timezone, '%%%RT_TIMEZONE%%%');
-$RT::WebExternalAuth = 1;
-$RT::WebFallbackToInternal = 1; #no
-$RT::WebExternalAuto = 1;
+Set($WebExternalAuth, 1);
+Set($WebFallbackToInternal, 1); #no
+Set($WebExternalAuto, 1);
$RT::URI::freeside::IntegrationType = 'Internal';
$RT::URI::freeside::URL = '%%%FREESIDE_URL%%%';
+$RT::URI::freeside::URL =~ m(^(https?://[^/]+)(/.*)$)i;
+Set($WebBaseURL, $1);
+Set($WebPath, "$2/rt");
+
Set($DatabaseHost , '');
-#perl 5.8.0 - 5.8.2 experiment
-#@EmailInputEncodings = qw(iso-8859-1 us-ascii utf-8); # unless (@EmailInputEncodings);
-#Set($EmailOutputEncoding , 'iso-8859-1');
+# These settings are user-editable.
+
+Set($WebDefaultStylesheet, 'freeside2.1');
+Set($UsernameFormat, 'verbose'); #back to concise to hide email addresses
+
+#uncomment to use
+#Set($DefaultSummaryRows, 10);
+
+Set($MessageBoxWidth, 80);
+Set($MessageBoxRichTextHeight, 368);
+#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
1;