=item C<$EmailSubjectTagRegex>
This regexp controls what subject tags RT recognizes as its own. If
-you're not dealing with historical C<$rtname> values, you'll likely
-never have to change this configuration.
+you're not dealing with historical C<$rtname> values, or historical
+queue-specific subject tags, you'll likely never have to change this
+configuration.
Be B<very careful> with it. Note that it overrides C<$rtname> for
subject token matching and that you should use only "non-capturing"
perl etc/upgrade/generate-rtaddressregexp
-If left blank, RT will generate a regexp for you, based on your
-comment and correspond address settings on your queues; this comes at
-a small cost in start-up speed.
+If left blank, RT will compare each address to your configured
+C<$CorrespondAddress> and C<$CommentAddress> before searching for a
+Queue configured with a matching "Reply Address" or "Comment Address"
+on the Queue Admin page.
=cut
to a temporary file. RT will log the location of the temporary file
so you can extract mail from it afterward.
+On shutdown, RT will clean up the temporary file created when using
+the 'testfile' option. If testing while the RT server is still running,
+you can find the files in the location noted in the log file. If you run
+a tool like C<rt-crontool> however, or if you look after stopping the server,
+the files will have been deleted when the process completed. If you need to
+keep the files for development or debugging, you can manually set
+C<< UNLINK => 0 >> where the testfile config is processed in
+F<lib/RT/Interface/Email.pm>.
+
=cut
#Set($MailCommand, "sendmailpipe");
Warning: If you use this setting, bounced mails will appear to be
incoming mail to the system, thus creating new tickets.
+If the value contains an C<@>, it is assumed to be an email address and used as
+a global envelope sender. Expected usage in this case is to simply set the
+same envelope sender on all mail from RT, without defining
+C<$OverrideOutgoingMailFrom>. If you do define C<$OverrideOutgoingMailFrom>,
+anything specified there overrides the global value (including Default).
+
This option only works if C<$MailCommand> is set to 'sendmailpipe'.
=cut
OwnerName,
Priority,
'__NEWLINE__',
- '',
+ '__NBSP__',
'<small>__Requestors__</small>',
'<small>__CustomerTags__</small>',
'<small>__CreatedRelative__</small>',
If C<$ParseNewMessageForTicketCcs> is set to 1, RT will attempt to
divine Ticket 'Cc' watchers from the To and Cc lines of incoming
-messages. Be forewarned that if you have I<any> addresses which forward
-mail to RT automatically and you enable this option without modifying
-C<$RTAddressRegexp> below, you will get yourself into a heap of trouble.
+messages that create new Tickets. This option does not apply to replies
+or comments on existing Tickets. Be forewarned that if you have I<any>
+addresses which forward mail to RT automatically and you enable this
+option without modifying C<$RTAddressRegexp> below, you will get
+yourself into a heap of trouble.
=cut
# 'auto-key-locate' => 'keyserver',
# enables the automatic retrieving of keys when verifying signatures
-# 'auto-key-retrieve' => undef,
+# 'keyserver-options' => 'auto-key-retrieve',
);
=back