# }}}
-# }}}
-
# {{{ Database Configuration
# Database driver beeing used. Case matters
Set($CanonicalizeEmailAddressMatch , 'subdomain.example.com$');
Set($CanonicalizeEmailAddressReplace , 'example.com');
+# set this to true and the create new user page will use the values that you
+# enter in the form but use the function CanonicalizeUserInfo in User_Local.pm
+Set($CanonicalizeOnCreate , 0);
+
# If $SenderMustExistInExternalDatabase is true, RT will refuse to
# create non-privileged accounts for unknown users if you are using
# the "LookupSenderInExternalDatabase" option.
# are WatcherType and TicketId.
Set($FriendlyToLineFormat, "\"%s of $RT::rtname Ticket #%s\":;");
-# By default RT doesn't notify the person who performs an update, as they
+# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1
Set($NotifyActor, 0);
+# By default, RT records each message it sends out to its own internal database.# To change this behaviour, set $RecordOutgoingEmail to 0
+
+Set($RecordOutgoingEmail, 1);
# }}}
Set($LogDir, '@RT_LOG_PATH@');
Set($LogToFileNamed , "rt.log"); #log to rt.log
+# On Solaris or UnixWare, set to ( socket => 'inet' ). Options here
+# override any other options RT passes to Log::Dispatch::Syslog.
+# Other interesting flags include facility and logopt. (See the
+# Log::Dispatch::Syslog documentation for more information.) (Maybe
+# ident too, if you have multiple RT installations.)
+
+@LogToSyslogConf = () unless (@LogToSyslogConf);
+
# }}}
# {{{ Web interface configuration
# $WebImagesURL points to the base URL where RT can find its images.
-Set($WebImagesURL , $WebURL . "NoAuth/images/");
+Set($WebImagesURL , $WebPath . "/NoAuth/images/");
# $RTLogoURL points to the URL of the RT logo displayed in the web UI
Set($LogoURL , $WebImagesURL . "rt.jpg");
+# WebNoAuthRegex - What portion of RT's URLspace should not require
+# authentication.
+Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
+ /+REST/\d+\.\d+/NoAuth/)!x );
+
# For message boxes, set the entry box width and what type of wrapping
# to use.
#
# sent in a request (although there is probably more to it than that)
Set($TrustHTMLAttachments , undef);
+
+# If PreferRichText is set to a true value, RT will show HTML/Rich text
+# messages in preference to their plaintext alternatives. RT "scrubs" the
+# html to show only a minimal subset of HTML to avoid possible contamination
+# by cross-site-scripting attacks.
+
+Set($PreferRichText, undef);
+
# If $WebExternalAuth is defined, RT will defer to the environment's
# REMOTE_USER variable.
Set($MaxInlineBody, 13456);
-# $MyTicketsLength is the length of the table on the front page.
-# For some people, the default of 10 isn't big enough to get a feel for
-# how much work needs to be done before you get some time off.
+# $MyTicketsLength is the length of the owned tickets table on the
+# front page. For some people, the default of 10 isn't big enough
+# to get a feel for how much work needs to be done before you get
+# some time off.
Set($MyTicketsLength, 10);
+# $MyRequestsLength is the length of the requested tickets table
+# on the front page.
+
+Set($MyRequestsLength, 10);
+
# @MasonParameters is the list of parameters for the constructor of
# HTML::Mason's Apache or CGI Handler. This is normally only useful
# for debugging, eg. profiling individual components with
@MasonParameters = () unless (@MasonParameters);
+# $DefaultSearchResultFormat is the default format for RT search results
+Set ($DefaultSearchResultFormat, qq{
+ '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
+ '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
+ Status,
+ QueueName,
+ OwnerName,
+ Priority,
+ '__NEWLINE__',
+ '',
+ '<small>__Requestors__</small>',
+ '<small>__CreatedRelative__</small>',
+ '<small>__ToldRelative__</small>',
+ '<small>__LastUpdatedRelative__</small>',
+ '<small>__TimeLeft__</small>'});
+
+
# }}}
# {{{ RT UTF-8 Settings